33 Cots Jobs

You are being offered an exciting opportunity to join NTT DATA as a Field Tech Associate - DSS Engineer in Pune, Maharashtra (IN-MH), India. As a member of the EUC Team, you will provide essential support to End Users in a Client Environment. Your work will be guided by operational and project objectives, with performance measured on SLAs, CSFs, and KPIs aligned to the same. Your responsibilities will include Day-to-Day Incident Resolution & Request Fulfilment following the ITIL Framework. You will also be involved in IMAC (Install, Move, Add, Change) activities for various IT equipment and peripherals as required, ensuring seamless operations within the organization. Additionally, you will have the opportunity to learn new and emerging technologies based on business requirements. To excel in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, and Asset Management. Strong troubleshooting skills in Windows, Office, COTS, and End User Hardware Support are essential. A basic understanding of the ITIL Framework is a must, along with experience in using ITSM Tools like Service Now, Remedy, etc. Good communication skills in English, both written and spoken, are required. You should also be physically capable of performing general office requirements and willing to work on rotational shifts 24x7, including overnight domestic travel if necessary. NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, we are committed to helping clients innovate, optimize, and transform for long-term success. With experts in more than 50 countries and a robust partner ecosystem, our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as application development, implementation, and management. Join us in shaping the digital future confidently and sustainably. Visit us at us.nttdata.com.,

You are required to join our team as a Software Developer Engineer Testing (SDET) where you will be responsible for automation testing using Selenium, Java, and Rest Assured. Your main tasks will include designing and implementing automation frameworks, creating automation test plans, developing and executing automation scripts, ensuring extensive unit test coverage, and interpreting business requirements to investigate issues effectively. In this role, you will be working with automation framework design and implementation using Selenium and Java. You will also be involved in creating automation test plans, developing automation scripts, designing tests and executions, and ensuring comprehensive unit test coverage. Additionally, you will be expected to work on Microservices, Rest Assured, COTS, ST, ST+1, and SIT to meet the testing requirements effectively. Join us in this exciting opportunity where you will play a crucial role in the software development process by ensuring the quality and reliability of our products through thorough automation testing.,

Role & responsibilities Intermediate understanding of Fusion Risk management along with good understanding of Operational Resilience capability Adept at Requirements gathering/understanding/documenting/refinement and requirements development, Creating Use story/Use case/Business Requirements document/Functional Requirements specification document & Business mapping document. Strong collaborative work experience with Business/Product owner/Customer stakeholders/end users/Project team for understanding the requirements and documentation Experience working with complex systems and processes and system configuration. Also strong experience with creating technical design (HLD/LLD/Flow chart etc.) & Process design documents Customer and results focused: ability to work with customers to understand and act based on their needs, assess risks, and achieve a valued result. Strong analytical skills to resolve support issues, and to break down high level business requirements into more detail by questioning and probing for clarification. Strong communication skills with ability to communicate both complex business and technical concepts and align organization on decisions. Sound problem-solving skills with the ability to quickly process complex information and present it clearly and in simple manner. Adaptable: maintains effectiveness while managing competing demands, dealing with frequent change, delays or unexpected events. Utilizes team collaboration to create innovative solutions efficiently. Proficient with MS Office suite of products including MS Visio and MS Project. Previous exposure/experience in Insurance, financial services or banking industry, specifically with Risk, Compliance/regulatory applications Ability to write and understand SQL queries Previous experience in a production support environment Preferred candidate profile Experience in or excited to learn Agile way of working BE/BTECH/BS/BA degree or equivalent experience 3 to 5 years of progressive experience as a Business Analyst/Business Systems Analyst Knowledge of financial services industry Knowledge of relevant business, processes, systems and capabilities Good understanding of privacy, compliance, control and security requirements Skilled in test execution and understanding the outcomes Strong analytical skills Comfortable with data requirements and related data activities Sound problem-solving skills Strong interpersonal / relationship building skills with technical and business personnel Passionate about the client, technology and excited about the impact of emerging / disruptive technologies Proficient with MS Office suite of products including MS Visio and MS Project

NTT DATA is looking for a Field Tech Associate - DSS to join the team in Pune, Maharashtra, India. As a member of the EUC Team, you will provide support to End Users in a Client Environment. Your work will be guided by operational and project objectives, focusing on SLAs, CSFs & KPIs aligned with the same. You will be responsible for Day-to-Day Incident Resolution & Request Fulfilment according to the ITIL Framework. Additionally, you will be involved in IMAC activities for various IT hardware and peripherals. To be successful in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, and Asset Management. Strong troubleshooting skills in Windows, Office, COTS & End User Hardware Support are essential. A basic understanding of the ITIL Framework and experience with ITSM Tools like Service Now or Remedy are required. Good communication skills in English, both written and spoken, are important. You should also be able to perform general office requirements and be willing to work on rotational shifts including 24x7 availability. Some travel, including overnight domestic trips, may be necessary. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. If you are looking to grow in a forward-thinking organization, apply now to be part of NTT DATA's inclusive and adaptable team.,

Role Responsibilities: Be a contributing member of the EUC Team providing support to End Users in a Client Environment Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework Involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required. Learn new and emerging technologiesas needed, guided by business requirements. Requirements and Preferences: 1 to 3 Years experience in End User Computing, IT Support, Asset Management needed. Good troubleshooting skills in Windows, Office, COTS & End User Hardware Support Basic understanding of ITL Framework is a must. Experience in using ITSM Tools like Service Now, Remedy etc. Good Communication Skills (Written & Spoken) in English Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. Willingness to work on rotational shifts 24x7. Travel including overnight domestic may be required.

You will be joining NTT DATA as a Field Tech Associate-IMAC in Noida, Uttar Pradesh, India. As part of the End User Computing (EUC) Team, you will provide support to end users in a client environment. Your work will be guided by operational and project objectives, focusing on SLAs, CSFs, and KPIs aligned with these objectives. You will be responsible for day-to-day incident resolution and request fulfillment following the ITIL Framework. Your tasks will include IMAC (Install, Move, Add, Change) activities for desktops, laptops, monitors, printers, and other IT equipment and peripherals as required. You will also be expected to learn new technologies based on business needs. To excel in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, and Asset Management. Proficiency in troubleshooting Windows, Office, COTS, and end user hardware support is necessary. A basic understanding of the ITIL Framework and experience with ITSM Tools like Service Now and Remedy are preferred. Effective communication skills in English, both written and spoken, are essential. You should also be able to physically meet general office requirements and perform essential responsibilities with or without accommodations. The role may require you to work on rotational shifts 24x7 and travel, including overnight domestic trips. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is dedicated to helping clients innovate, optimize, and transform for long-term success. With a diverse team in over 50 countries and a strong partner ecosystem, NTT DATA offers services in consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and connectivity. As part of the NTT Group, NTT DATA invests significantly in research and development to support organizations and society in confidently transitioning into the digital future. For more information, visit us at us.nttdata.com.,

You will be joining NTT DATA as a Field Tech Associate-Desktop Support in Noida, Uttar Pradesh, India. In this role, you will be a key member of the EUC Team, providing support to End Users in a Client Environment. Your work will be guided by operational and project objectives, and your performance will be measured based on SLAs, CSFs & KPIs aligned with the same. Your responsibilities will include Day-to-Day Incident Resolution & Request Fulfilment aligned to the ITIL Framework. You will also be involved in IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed, between desks, floors, or buildings as required. Additionally, you will be expected to learn new and emerging technologies as needed, guided by business requirements. To excel in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, and Asset Management. Good troubleshooting skills in Windows, Office, COTS & End User Hardware Support are required, along with a basic understanding of the ITL Framework. Experience in using ITSM Tools like Service Now, Remedy, etc., and good communication skills (both written & spoken) in English are essential. Furthermore, you should have the ability to physically perform general office requirements and be willing to work on rotational shifts 24x7. Travel, including overnight domestic trips, may be required as part of the role. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is one of the leading providers of digital and AI infrastructure globally. As part of the NTT Group, they invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.,

You will be part of the EUC Team, providing support to End Users in a Client Environment. Your work will be guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. You will be responsible for Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework. Additionally, you will be involved in IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed, moving between desks, floors, or buildings as required. It is essential to learn new and emerging technologies as needed, guided by business requirements. To excel in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, Asset Management. Strong troubleshooting skills in Windows, Office, COTS & End User Hardware Support are required. A basic understanding of ITIL Framework is a must, along with experience in using ITSM Tools like Service Now, Remedy, etc. Good communication skills (Written & Spoken) in English are essential. You should have the ability to physically perform general office requirements and be willing to work on rotational shifts 24x7. Travel, including overnight domestic trips, may be required. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. Join us in helping clients innovate, optimize, and transform for long-term success.,

Role & responsibilities Were seeking an experienced systems developer to help us implement features and systems, as part of digitalization projects You will develop applications and COTS (Commercial-Off-The-Shelf) customizations using C# and Java programming languages You will work closely with the DFA (Design For Automation) team and will be deeply involved on the DFA tools customizations by building personalized and customized features to address the DFA process requirements This position will work within the Global Core Engineering Team supporting Engineering digitalization projects You will make part of a rich, diversified, and global work environment Preferred candidate profile Design, develop, test and debug software Gather, analyze and document requirements Develop COTS software customizations (custom code) through APIs Develop integrations between COTS and our internal back-end systems Work on problem-solving activities (root-causes analysis, design change, implementation/update, deployment) • Academical background in Information Technology • Problem-solving and troubleshooting skills • Minimum 2 years of experience in C# and Java • Knowledge on other relevant programming languages is a plus • Knowledge on developing COTS software customizations (custom code on COTS) is a plus • Good communication and collaboration skills to work in a team • Good English skills (both spoken and written) Perks and benefits You can grow at Aptiv. Aptiv provides an inclusive work environment where everyone can grow and develop, regardless of gender, ethnicity, or beliefs. You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with Zero fatalities, Zero injuries, and Zero accidents. You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

MTX Group Inc. is looking for a dedicated Project Planning Manager to become a part of their team. MTX, a renowned global technology consulting firm, focuses on facilitating organizations in their journey towards modernization through digital transformation. By emphasizing the significance of data as the modern currency, MTX aims to revolutionize long-term strategies with an emphasis on happiness, health, and the economy. The company collaborates with leading cloud technologies to enhance decision-making speed and quality. MTX boasts expertise in an array of platforms and technologies, such as Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization, and mobile technology. As a Project Planning Manager at MTX, your primary responsibility will be to spearhead detailed planning for both small and large-scale enterprise projects. This includes developing project implementation plans, schedules, and estimates. Your role will involve aligning MTX delivery methodologies with client-required deliverables. You will work closely with MTX delivery team leads to identify key staff candidates and project resource effort requirements. Additionally, you will lead project planning and risk management deal review discussions before the submission of MTX proposal responses. Ideal candidates for this role possess a unique ability to maintain meticulous organization while keeping an eye on the broader scope of a project. They excel in navigating complex problems and are adept at devising smart, well-balanced solutions. Effective communication skills are key, as the role involves engaging stakeholders across various organizational functions. The desired candidate should be a master project planner, skilled in tools such as Microsoft Project and MS Excel. Proficiency in multiple implementation methodologies like agile, iterative, rational unified process, and waterfall is preferred. Possessing certifications such as PMP, Scrum Master, PgMP, PMI Risk Manager, or Agile SaFE Certification is advantageous. Key responsibilities of the Project Planning Manager include defining project scopes, deliverables, roles, and responsibilities in response to new business pursuits. This involves collaborating with deliver leads and MTX executives. The role also entails writing RFx - RFP, RFQ, RFI response narratives, outlining project scopes, determining project timelines, estimating project schedules, ensuring adequate staffing, and identifying and mitigating risks that may impact project delivery. The Project Planning Manager will be the primary point of contact for client outcome teams and will be responsible for managing project dependencies. The successful candidate should bring to the table at least 10 years of experience in Technical Project Management and Software Development Life Cycle Implementation. Certification in PMP, PgMP, Prince, PSM, CSM, CSPO, SAFe, or equivalent agile certifications is desired. Proficiency in bidding, pricing, vendor negotiations, and project management for enterprise sales teams is a plus. Hands-on experience in roles like Configuration Manager, Integration Lead, Project Manager, Training Lead, Test Lead, or Data Migration Lead in large Salesforce or low code/no-code projects is beneficial. A high level of attention to detail, self-motivation, organizational skills, and expertise in using project management tools are essential for this role. MTX Group Inc. offers a range of benefits to its employees, including group medical insurance, personal accident policy, online doctor consultation, food wallet, internet reimbursement, and professional development opportunities through various certifications sponsored by MTX. The company provides a dynamic work environment where employees can thrive and grow in their careers while contributing to the overall success of the organization.,

Date 8 Jul 2025 Location: Bangalore, KA, IN Company Alstom Req ID:461137 We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. Lead Buyer - Indirect Sourcing JOB TITLE Lead Buyer Indirect Procurement Based in Bangalore, INDIA JOB PURPOSE SUMMARY Reporting hierarchically to the Indirect Sourcing Regional Commodity Manager SPECIFIC RESPONSIBILITES OF THE ROLE Key Network & Links He/she will be the primary contact within Alstom organization for all high value purchases in Industrial Equipments for India Sites / Export He/she will have to work closely within Alstom with Specific domain knowledge of Sourcing Industrial Equipments, lifting equipments, Train handling, Fabrication tooling, jigs and fixture, COTS, Measuring equipments, Test benchs, High platforms and all related factory and depo capex Project and Site teams across India, Directors and Site MDs, Central HQ Sourcing Commodity Managers for DOA and sourcing approvals for high value procurements India Indirect Sourcing team members Objectives Source & coordinate the spend under his/her scope of responsibility in line with Project requirements () Manage and exhibit various responsibilities related to sourcing of ME capex - ( Mechanical machineries, plant and equipment, weld fabrications, platforms, heavy lifting equipment, - mostly M&P) Develops and manages relationship with suppliers to hold them accountable for meeting shipping and delivery commitments including system and process improvements Optimize Total Cost of Ownership of purchases through planned strategies, consolidation of site requirements commercial negotiations and demand management skills ( specially for Capex purchases ) Ensure appropriate support to implement the sourcing strategy defined by the Commodity Manager Display expertise in cost model, benchmark, market trends related to respective Category spends and develop catalogue model purchasing for users ( via Ariba / ERP) Manage RFQ and Supplier selection process and contract management for respective sourcing requirement as per the company policies with upmost compliance and transparency. Demonstrate and encourage usage of E-Sourcing tools (e-RFx, e-Auctions, e-Contract Management, e-Procurement,) available in the organization platform Analyze risks and sets appropriate mitigation plan on given task at various level Align, manage, report and monitor all activities of purchases specially orders above > 100KE and support the strategies to animate commodity maturity / improvement plan Supports Indirect sourcing team and/or organization key initiatives and objectives (contribute and manage KPIs, TAT, project deliverables and customer satisfaction) Liaison and collaborate with indirect sourcing team to lead cross functional working groups to achieve enterprise goals and objectives. Leads continuous process improvement efforts that make P2P processes including sourcing and contracting more efficient. Day-to-Day responsibilities His/her daily activities (not limited to) will include Handle local RFPs for between preferred Partners and Challengers Contributes to and challenge local specification of needs Ensures purchasing execution - quality, cost, planning and delivery performance Develop locally a close network of internal and external stakeholders Bring innovation in supplier selection phase and support in execution Participate and Perform regular (min. quarterly) supplier performance review (incl. quality) and solves major issues and secures objectives achievement Apply Alstom Transport sourcing process on day to day task assigned Performs Site ( factory) meeting and status updates on periodic basis for better alignment. Promote Indirect Sourcing process within internal customer Participate to supplier performance evaluation Provide accurate and on time reporting in local and for central Ensure supplier quality assessment in collaboration with the IT department Ensure sourcing administration performance Ensure PR compliance and PO submission to providers on time. Make sure that suppliers selected are compliant with Alstom policies Generate savings and track them within sourcing tool Be recognized as a sourcing SPOC for Sourcing ( in Indirect Sourcing) PROFILE: To be considered for this role, the candidate will need to demonstrate the following skills experience and attributes Educational Degree Bachelor/Master Degree in Engineering from premium institute Preferred along with Master of Business Administration or equivalence, Technical & Behavioral Competencies required for the role Strong analytical and negotiation skills Expertise on Industrial Equipments, lifting equipments, Train handling, Fabrication tooling, jigs and fixture, COTS, Measuring equipments, Test benchs, High platforms and all related factory and depo capex Good knowledge all IT tools verticals (End-user computing, IT infra and Applications) Good knowledge of Sourcing levers and processes (cost breakdown &TCO )from specifications to contracting Strong team player with good communication skills. Ability to bring healthy and productive influence and to gain respect and confidence of stakeholders. bring key recommendation for business award drive local projects in an international environment. Minimum 8+ years sourcing experience with an IT background , Preferably from ITES sector companies Strong knowledge of ERP (SAP) and MS office pack. Location - Bangalore An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals.

Having at least 3 years of experience of HRMSof 1500 employee in COTS application preferably in PeopleSoft. Good People management, Mentoring and TeamBuilding skills. HRMS Application Implementation, training andsupport. Work with clients on Implementation of HRMS/ Payroll Application. Ensuring accurate use of various modules like Recruitment, Performance, Tour, Payroll and Transfer. Communicate with business users at clientlocation. Coordinate with onsite project lead fortechnical development. Expected to have very good Functional Technical experience in Peoplesoft/ Oracle, Core HR and Talent Management. MIS Reporting and handholding. Required Skills/Abilities: Excellent verbal and written communicationskills. Technically sound in order to understand therequirement of the client. Ability to prioritize tasks and to delegatethem when appropriate. Educationand Experience: MBA/BCA/ B.Tech A minimum of 5 years of experience in HRMS

Having at least 3 years of experience of HRMSof 1500 employee in COTS application preferably in PeopleSoft. Good People management, Mentoring and TeamBuilding skills. HRMS Application Implementation, training andsupport. Work with clients on Implementation of HRMS/ Payroll Application. Ensuring accurate use of various modules like Recruitment, Performance, Tour, Payroll and Transfer. Communicate with business users at clientlocation. Coordinate with onsite project lead fortechnical development. Expected to have very good Functional Technical experience in Peoplesoft/ Oracle, Core HR and Talent Management. MIS Reporting and handholding. Required Skills/Abilities: Excellent verbal and written communicationskills. Technically sound in order to understand therequirement of the client. Ability to prioritize tasks and to delegatethem when appropriate. Educationand Experience: MBA/BCA/ B.Tech Aminimum of 5 years of experience in HRMS

8+ years of experience as a Business Analyst in Asset Servicing & Custody (non-operational). Strong understanding of corporate actions, settlements, reconciliations, position management, income processing, entitlements, and fund accounting Experience creating high-quality BRDs, FSDs, and user stories. Familiarity with data mapping, API documentation, or interface specifications. Exposure to COTS platforms like TCS BaNCS, FIS Global Plus, Eagle Investment Systems, SimCorp, or Broadridge is a plus. Proven experience working as a Business Analyst on development projects, collaborating closely with development and business stakeholders

Req ID: 328256 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Senior Associate - ITIL to join our team in Hyderabad, Telangana (IN-TG), India (IN). Role Responsibilities: . Be a contributing member of the EUC Team providing support to End Users in a Client Environment . Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same . Work on Day to Day Incident Resolution & Request Fulfilment aligned to ITIL Framework . Involved with IMAC ( Install, Move, Add, Change ) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required . Learn new and emerging technologies as needed, guided by business requirements Requirements and Preferences: . 5+ Years experience in End User Computing, IT Support, Asset Management needed . Strong troubleshooting skills in Windows, Office, COTS & End User Hardware Support . Good understanding of ITL Framework is a must . Experience in using ITSM Tools like Service Now, Remedy etc . Good Communication Skills ( Written & Spoken ) in English . Ability to physically perform general office requirements . Must be able to perform essential responsibilities with or without reasonable accommodations . Willingness to work on rotational shifts 24x7 . Travel including overnight domestic may be required About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Educational Requirements Master of Science (Technology),MBA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science (Tech),Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD

As a Senior Technical Architect, you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems. Responsibilities and Duties Design and develop software applications that meet business needs and technical requirements. Lead technical projects from concept to completion, ensuring high-quality deliverables. Collaborate with cross-functional teams to gather requirements and design software solutions. Write clean, maintainable, and efficient code following best practices in software development. Perform code reviews, provide feedback, and mentor junior engineers to foster skill development. Troubleshoot and debug software issues, providing timely resolutions to ensure system reliability. Continuously improve software development processes and practices to enhance team productivity. Stay updated with industry trends and emerging technologies, applying them as appropriate. Qualifications and Skills Architect with extensive experience doing Solution Architecture and Design Able to navigate and understand both Engineering and product landscapes and propose suitable solutions Technology agnostic - should be able to deliver Engineering solutions (be it java app, .net app, webservice build/integrations, COTS products, etc..) Ability to work with pre-sales and client teams , so needs to have Excellent communication skills Needs to have good attitude, and should be dedicated, as till the solution is formulated things will be in flux and he/she cannot be bogged down with incomplete requirements/un-approved designs

Minimum 6 years of experience as DataAnalyst with at least 3+ Years experience in Data Migration initiatives. Experience in Migrating COTS/legacy systems including large volumes of data without compromising its accuracy and completeness Technical expertise regarding data models, database design development, data mining and segmentation techniques Experience with ETL development both on premises and in the cloud Strong functional understanding of RDBMS DWH-BI conceptual knowledge

Minimum 6 years of experience as DataAnalyst with at least 3+ Years experience in Data Migration initiatives. Experience in Migrating COTS/legacy systems including large volumes of data without compromising its accuracy and completeness Technical expertise regarding data models, database design development, data mining and segmentation techniques Experience with ETL development both on premises and in the cloud Strong functional understanding of RDBMS DWH-BI conceptual knowledge

Minimum 6 years of experience as DataAnalyst with at least 3+ Years experience in Data Migration initiatives. Experience in Migrating COTS/legacy systems including large volumes of data without compromising its accuracy and completeness Technical expertise regarding data models, database design development, data mining and segmentation techniques Experience with ETL development both on premises and in the cloud Strong functional understanding of RDBMS DWH-BI conceptual knowledge

Req ID: 295600 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Domain Years of Experience Global End User Services Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. 2-3 years of industry experience. 12 months in the current grade is a

Req ID: 325214 We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karntaka (IN-KA), India (IN). Required. Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window

Req ID: 326207 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Req ID: 322278 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Req ID: 326205 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.