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17 Job openings at Sun Life Global Solutions
About Sun Life Global Solutions

A subsidiary of Sun Life Financial, Sun Life Global Solutions provides a range of financial and insurance services, including investment management and risk management solutions tailored to meet the needs of clients worldwide.

Solution Designer

Gurugram

10 - 14 years

INR 20.0 - 30.0 Lacs P.A.

Hybrid

Full Time

Roles and Responsibilities : The Solution designer drives the execution of the technical and architectural decisions made by the team, ensuring employment of the right practices , helping to problem solve and ensuring team members remain invested and collaborate . Collaborates with key stakeholders to analyze ideas and demands for architectural fit and translates detailed business requirements into implementable solution . Partners with business and IT on solution architecture design. Keeps the alignment between enterprise architecture blueprint and recommendations and solution implementation . Ensures technical integrity, consistency and quality of the solution on every stage of its lifecycle. The Solution designer often has to help coach developers , and may dive into work e.g. helping to pair program or teaching new practices or onboarding a new developer. The Solution designer collaborate with business users, product and enterprise teams, and IT development teams to design, develop and implement the product. Experience Required: 10 - 14 years of hands-on Design & Development experience in Java/ JEE Application & Web development Strong design & development experience with RESTful micro services Prior experience of working on modern UI frameworks like Angular-Ionic, IBM-MFP, React JS with HTML 5, CSS, Bootstrap etc. Working experience on Relational (preferably Oracle, MS SQL, MySQL) and NoSQL DBs (Cassandra, Dynamo DB or Mongo DB) Working experience in Docker Container. Experience in developing Cloud native applications & services deployed over AWS Good understanding of latest Industry standards and architectural patterns in Distributed Computing, Cloud, UI, Database would be essential for success Should have worked as Technical lead in Agile team Experience in coaching an agile technical team. Should have experience of DevOps practices - Continuous Integration tools (Jenkins), Configuration management tools (Git, BitBucket), Unit testing (JUnit), Build configuration (Maven, Gradle), Code Quality (SonarQube) etc. Proficient with identifying & applying relevant Architecture & Design Patterns for performance Knowledge of Development best practices, like TDD, BDD Knowledge in design, presentation, and prototyping tools Works in Partnership with both PO and Architecture roles to make decisions to achieve targeted OKRs

Archer Developer

Gurugram, Bengaluru

4 - 8 years

INR 12.0 - 22.0 Lacs P.A.

Hybrid

Full Time

Roles and Responsibilities Develop and maintain Archer solutions for clients, ensuring compliance with industry standards and best practices. Collaborate with cross-functional teams to identify business requirements and develop customized Archer workflows. Conduct internal audits and risk assessments to ensure adherence to regulatory requirements. Design, develop, test, deploy, and maintain APIs using JavaScript for system integration purposes. Provide technical support and training to end-users on Archer platform. Desired Candidate Profile 4-8 years of experience in Archer development or related field (compliance, internal audit, risk management). Strong understanding of Archer's features such as workflow automation, data modeling, reporting & dashboarding. Proficiency in API design and development using JavaScript; knowledge of RESTful web services principles.

MDM Solution Architech

Bengaluru

15 - 22 years

INR 40.0 - 50.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Shape technical strategy (e.g., build vs. buy decisions, technical road-mapping) in collaboration with architects Evaluate and identify appropriate technology stacks, platforms and vendors, including web application frameworks and cloud providers for solution development Attend team ceremonies as required; in particular, feature refinement and cross-team iteration reviews/demos Drive the resolution of technical impediments Own the 'success' of foundational enablers Champion for Research and Innovation Lead in scaled agile ceremonies and activities, like quarterly reviews, quarterly increment planning and OKR writing Collaborate with the Platform Owner in the writing and prioritization of technical capabilities and enablers Present platform delivery metrics, OKR health and platform finance status to Executive audiences Collaborate with other Technical Leads Create and maintain the technical roadmap for in-scope products and services at the platform. Preferred candidate profile Total work experience 15-22 years B.E. / B.Tech or equivalent Engineering professional Masters degree or equivalent experience in Marketing, Business or finance is an added advantage 1 0+ yrs. of experience in technical architecture, solution design , and platform engineering Strong experience in MDM, Data Quality and Data Governance practices including tool stack such as Informatica MDM SaaS, Informatica Data Quality, and Collibra is a plus Good experience with major cloud platforms and data tools in cloud including but not limited to AWS, Microsoft Azure, Kafka, CDC, Tableau, and Data virtualization tools Good experience in ETL and BI solution development and tool stack Informatica ETL experience is a plus Good experience in Data Architecture, SQL, NoSQL, REST API, data security, and AI concepts Familiarity with agile methodologies and data factory operations processes including usage of tools like confluence, Jira and Miro Strong knowledge of industry standards and regulations: A data platform owner should have knowledge of industry standards and regulations related to data management, such as HIPAA, PCI-DSS, and GDPR.

Sharepoint Administrator

Gurugram, Bengaluru

5 - 8 years

INR 8.0 - 14.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities 1.Provide advanced support and troubleshooting for Microsoft 365 applications. 2. Perform SharePoint site administration and governance tasks. 3. Manage MS Teams configurations, troubleshooting and integrations. 4. Handle OneDrive support and user issues. 5. Assist with Power Platform solutions (PowerApps, Power Automate) where required. 6. Ensure security, compliance, and best practices across M365 services. 7. Responsible for support and development of SharePoint/M365/Power Platform Preferred candidate profile B Tech in Computer Science/IT or equivalent Should have at least 5 to 8 years of experience in IT (SharePoint, M365, Power Platform)

Java Developer

Gurugram

3 - 8 years

INR 14.0 - 24.0 Lacs P.A.

Hybrid

Full Time

Role & Responsibilities Must have 3-8 years of experience in Java development, maintenance and production support activities. Good knowledge of HTML and JavaScript, experience in post go live support activity. 3 years of working experience in analyzing production support issue, triaging issues and work on root cause of the issue. Good hands on experience in Java, Springboot PL/SQL,API development, My SQL and Oracle database. Working experience on Angular development. Should have knowledge of application deployment and Software development life cycle. Knowledge on Application/Web Server:- IIS/JBoss Server. Must have experience in Server Monitoring activities. Working experience in Agile Teams. Education & Experience Bachelor's or Master's degree in Computer Science, IT or related technical field. Minimum 3 to 8 years of overall experience. Minimum 3+ years of experience in Java Development. Demonstrate excellent analytical and logical thinking.

Manager- Business Analyst || Tableau (Automation)

Gurugram

10 - 16 years

INR 25.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Looking for Immediate Joiners Only Shift Timings- 01:30 PM - 10 PM (Hybrid Mode) Key Responsibilities: 1. Manage monthly billing processes and prepare employee billing reports 2. Compile and present monthly business partner reports, including operations highlights, SLAs, and project updates 3. Prepare bi-weekly and monthly operational updates for leadership teams 4. Develop and maintain business scorecards and OKRs (Objectives and Key Results) 5. Manage procurement requests and invoice processing through Ariba system 6. Track and update headcount pipeline, stretch budget, and talent pool analysis 7. Maintain and update distribution lists and cost center mappings 8. Create and manage billing file trackers and input files 9. Assist with ad-hoc financial and operational reporting tasks as needed 10. Lead the automation of manual processes using Power Automate, Power Apps, and SharePoint 11. Collaborate with IT and finance teams to implement and optimize automated reporting solutions 12. Provide training and support to team members on new automated processes 13. Custodian for all Canada/US operations reporting data. Qualifications: 1. Bachelors degree with related experience 2. 5+ years of experience in reporting and MIS 3. Strong analytical skills and proficiency in data analysis and manipulation 4. Advanced Excel skills and experience with reporting tools 5. Excellent attention to detail and ability to manage multiple deadlines 6. Strong communication skills, both written and verbal 7. Ability to work independently and as part of a team Opportunities for Growth: This role offers an exciting opportunity to lead the digital transformation of our operational MIS and reporting. The successful candidate will have the chance to: 1. Develop expertise in Tableau, Share point for automation 2. Drive process improvements and efficiency gains across the organization 3. Gain exposure to various aspects of operational reporting and MIS 4. Work closely with leadership teams and contribute to strategic decision-making 5. Build a strong foundation for career advancement in operational strategy If you are passionate about data and numbers, have a keen eye for detail, and are excited about leveraging technology to improve processes, we encourage you to apply for this position. Interested candidate can share their profile at V.vaibhav@sunlife.com Preferred candidate profile

Devops Tech Lead

Gurugram, Bengaluru

10 - 15 years

INR 25.0 - 35.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Analyze, investigate, and recommend solutions for continuous improvements, process enhancements, identify pain points, and more efficient workflows. Create templates, standards, and models to facilitate future implementations and adjust priorities when necessary. Demonstrate that you are a collaborative communicator with architects, designers, business system analysts, application analysts, operation teams and testing specialists to deliver fully automated ALM systems. Confidently speaking up, bringing people together, facilitating meetings, recording minutes and actions, and rallying the team towards a common goal Deploy, configure, manage, and perform ongoing maintenance of technical infrastructure including all DevOps tooling used by our Canadian IT squads Set-up and maintain fully automated CI/CD pipeline for multiple Java / .NET environments using tools like Bitbucket, Jenkins, Ansible, Docker etc. Guide development teams with the preparation of releases for production. This may include assisting in the automation of performance tests, validation of infrastructure requirements, and guiding the team with respect to system decisions Create or improve the automated deployment processes, techniques, and tools Troubleshoot and resolve technical operational issues related to IT Infrastructure Review and analyze organizational needs and goals to determine future impacts to applications and systems Ensure information security standards and requirements are incorporated into all solutions Stay current with trends in emerging technologies and how they could apply to Sun Life Preferred candidate profile 10+ years of continuous Integration and delivery (CI/CD) experience in a systems development life cycle environment using Bitbucket, Jenkins, CDD, etc. Self sufficient and experienced with either modern programming languages (e.g. Java or C#), or scripting languages such as SageMaker Python, YAML or similar. Working knowledge of SQL, Tableau, Grafana. Advanced knowledge of DevOps with a security and automation mindset Knowledge of using and configuring build tools and orchestration such as Jenkins, SonarQube, Checkmarx, Snyk, Artifactory, Azure DevOps, Docker, Kubernetes, OpenShift, Ansible, Continuous Delivery Director (CDD) Advanced knowledge of deployment (i.e. Ansible, Chef) and containerization (Docker/Kubernetes) tooling IAAS/PAAS/SAAS deployment and operations experience Experience with native mobile development on iOS and/or Android is an asset Experience with source code management tools such as Bitbucket, Git, TFS

AML Platform Owner

Gurugram, Bengaluru

15 - 22 years

INR 40.0 - 60.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities The AML platform owner is responsible for the overall strategy, implementation, and maintenance of Sun Lifes AML system and integration with source/target systems to enable e2e data flow. Establishing & developing a COE (Team, Processes, Governance, etc.) to deliver AML capabilities to our Corp IT business to start with and expanding to other business units in the future. Responsible for End-to-end management of Platform (Symphony.ai AML & other data integration stack such as Informatica ETL) Responsible for understanding product needs, developing capabilities using the AML tool stack, establishing and maintaining a robust operating model, and continuing to build efficiency and agility across the teams in delivering business value. Overseeing the maintenance and ongoing development of the AML system, including monitoring its performance and adjusting as necessary. Managing the data governance processes for the AML system, including ensuring that data is accurate, complete, and consistent within and across the AML system ecosystem Managing the data quality and data security for the AML system, including implementing policies and procedures to protect sensitive data. Working with other departments and stakeholders to understand their needs and how the AML system can support them. Communicating with senior management and stakeholders to report on the status and progress of the AML system. Managing the budget and resources for the AML system, including ensuring that the system is cost-effective and efficient. Managing vendors and other external partners involved in the AML system. Keeping abreast of industry trends and best practices in AML, and incorporating them into the organization's AML strategy and system Be accountable for delivery of platform OKRs and communicate progress to stakeholders Participate in external industry events to build your brand Play an important role in keeping the team motivated, engaged and find new opportunities that results in better retention Mentor engineers/ technical developers/ designers/administrators to be future ready Preferred candidate profile 15+ years of platform/product delivery management experience with 5+ yrs. in senior leadership role (s) 10+ yrs. of experience in leading Data Management, Data & Analytics, BI, Data virtualization, Data Quality & Governance, and AML implementation Experience of working with Industry standard Insurance Data Model (IIW, ACORD) /Data delivery leader background along with minimum 5+ Yrs. of experience in Insurance domain (Domain Model & Semantic Model) Strong background in AML concepts including Customer Risk Management, Name Screening, Transaction Monitoring, Case Management, and Regulatory Reporting Strong experience in using AML tool stack Symphony.ai experience is a plus Strong experience in ETL and BI solution development and tool stack Informatica ETL experience is a plus Good understanding of AI concepts and experience in developing AI solutions Good understanding of Data Quality and Data Governance practices including tool stack such as Informatica Data Quality, and Collibra is a plus Good Understanding of Insurance Data Architecture & Data Flows in all stages (Prospecting, FNA, SI, Application submission, UW and Policy issue) with Data modelling standards and its operational reporting / Analytics Strong in Data Analysis, SQL, T-SQL, PL/SQL and able to explore NoSQL Data Modelling techniques Good experience with major cloud platforms and data tools in cloud including but not limited to AWS, Microsoft Azure, Informatica tools, Kafka, CDC, Tableau, Collibra, Data virtualization tools Familiarity with agile methodologies and data factory operations processes including usage of tools like confluence, Jira and Miro Prior experience of working on SI partner selection process, RFP, estimation, Planning, implementation approach and working with Vendor for review & signoff for all deliverables in each milestone Strong leadership and communication skills: Should be able to lead and manage a team, as well as communicate effectively with stakeholders and senior management. Strong knowledge of industry standards and regulations: A data platform owner should have knowledge of industry standards and regulations related to data management, such as HIPAA, PCI-DSS, and GDPR. Experience articulating and presenting visions, thinking beyond current state and driving collaboration to formulate the future of our app Proven knowledge of working in financial services, preferably, insurance space

Mis Reporting || Immediate Joiner || Gurugram

Gurugram

9 - 14 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Shift timings- 01:30 PM - 10 PM Position: Manager - Business Analyst About the Role: We are seeking a highly organized and detail-oriented Operational and Reporting Specialist to join our team. This role will be responsible for managing and optimizing our operational reporting processes, with a focus on automating and streamlining operations. Key Responsibilities: 1. Manage monthly billing processes and prepare employee billing reports 2. Compile and present monthly business partner reports, including operations highlights, SLAs, and project updates 3. Prepare bi-weekly and monthly operational updates for leadership teams 4. Develop and maintain business scorecards and OKRs (Objectives and Key Results) 5. Manage procurement requests and invoice processing through Ariba system 6. Track and update headcount pipeline, stretch budget, and talent pool analysis 7. Maintain and update distribution lists and cost center mappings 8. Create and manage billing file trackers and input files 9. Assist with ad-hoc financial and operational reporting tasks as needed 10. Lead the automation of manual processes using Power Automate, Power Apps, and SharePoint 11. Collaborate with IT and finance teams to implement and optimize automated reporting solutions 12. Provide training and support to team members on new automated processes 13. Custodian for all Canada/US operations reporting data. Preferred candidate profile

MDM Solution Architech

Bengaluru

15 - 22 years

INR 40.0 - 50.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Shape technical strategy (e.g., build vs. buy decisions, technical road-mapping) in collaboration with architects Evaluate and identify appropriate technology stacks, platforms and vendors, including web application frameworks and cloud providers for solution development Attend team ceremonies as required; in particular, feature refinement and cross-team iteration reviews/demos Drive the resolution of technical impediments Own the 'success' of foundational enablers Champion for Research and Innovation Lead in scaled agile ceremonies and activities, like quarterly reviews, quarterly increment planning and OKR writing Collaborate with the Platform Owner in the writing and prioritization of technical capabilities and enablers Present platform delivery metrics, OKR health and platform finance status to Executive audiences Collaborate with other Technical Leads Create and maintain the technical roadmap for in-scope products and services at the platform. Preferred candidate profile Total work experience 15-22 years B.E. / B.Tech or equivalent Engineering professional Masters degree or equivalent experience in Marketing, Business or finance is an added advantage 10+ yrs. of experience in technical architecture, solution design, and platform engineering Strong experience in MDM, Data Quality and Data Governance practices including tool stack such as Informatica MDM SaaS, Informatica Data Quality, and Collibra is a plus Good experience with major cloud platforms and data tools in cloud including but not limited to AWS, Microsoft Azure, Kafka, CDC, Tableau, and Data virtualization tools Good experience in ETL and BI solution development and tool stack Informatica ETL experience is a plus Good experience in Data Architecture, SQL, NoSQL, REST API, data security, and AI concepts Familiarity with agile methodologies and data factory operations processes including usage of tools like confluence, Jira and Miro Strong knowledge of industry standards and regulations: A data platform owner should have knowledge of industry standards and regulations related to data management, such as HIPAA, PCI-DSS, and GDPR.

Java Full Stack Lead

Gurugram

10 - 15 years

INR 20.0 - 35.0 Lacs P.A.

Hybrid

Full Time

Roles and Responsibilities : Drives the execution of the technical and architectural decisions made by the team, ensuring employment of the right practices, helping to problem solve and ensuring team members remain invested and collaborate. Collaborates with key stakeholders to analyze ideas and demands for architectural fit and translates detailed business requirements into implementable solution. Partners with business and IT on solution architecture design. Keeps the alignment between enterprise architecture blueprint and recommendations and solution implementation. Ensures technical integrity, consistency and quality of the solution on every stage of its lifecycle. The Solution designer often has to help coach developers, and may dive into work e.g. helping to pair program or teaching new practices or onboarding a new developer. Collaborate with business users, product and enterprise teams, and IT development teams to design, develop and implement the product . Experience Required: 10 - 15 years of hands-on Design & Development experience in Java/ JEE Application & Web development Strong design & development experience with RESTful micro services Prior experience of working on modern UI frameworks like Angular-Ionic, IBM-MFP, React JS with HTML 5, CSS, Bootstrap etc. Working experience on Relational (preferably Oracle, MS SQL, MySQL) and NoSQL DBs (Cassandra, Dynamo DB or Mongo DB) Working experience in Docker Container. Experience in developing Cloud native applications & services deployed over AWS Good understanding of latest Industry standards and architectural patterns in Distributed Computing, Cloud, UI, Database would be essential for success Should have worked as Technical lead in Agile team Experience in coaching an agile technical team. Should have experience of DevOps practices - Continuous Integration tools (Jenkins), Configuration management tools (Git, BitBucket), Unit testing (JUnit), Build configuration (Maven, Gradle), Code Quality (SonarQube) etc. Proficient with identifying & applying relevant Architecture & Design Patterns for performance Knowledge of Development best practices, like TDD, BDD Knowledge in design, presentation, and prototyping tools Works in Partnership with both PO and Architecture roles to make decisions to achieve targeted OKRs

Aws Devops Engineer

Gurugram, Bengaluru

5 - 8 years

INR 10.0 - 18.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Effectively utilize multiple software development and deployment methodologies e.g., TDD, DDD, along with secure coding practices, development best practices and Agile/DevOps/DevSecOps principles I identify continuous improvement opportunities in the existing solutions and drive implementation. I act as a code reviewer and apply best practices for optimal design solutions. I act as a first point of contact and resolve technical issues/impediments for SDE I & II. Basic engineering, system administration / provisioning, software development (programming), support, testing and system infra provisioning foundation. Basic understanding and ability to utilize multiple software development methodologies e.g., Test Driven Development (TDD), Domain Driven Development (DDD), along with secure coding practices, development best practices and Agile/ DevOps principles Preferred candidate profile A Bachelors or masters degree in Computer Science or related field. A minimum of 5 to 8 years of working experience with DevOps Consulting, assessment, implementing CI/CD pipeline and handling end to end DevOps activities in a project. Good experience with CI servers like Jenkins, Artifactory, SonarQube and others - and their application to create CI/CD pipelines Good knowledge around scripting languages like Groovy, Bash and Powershell. Proficiency in writing Ansible/Chef playbooks and Ansible Tower . Should have worked on one of the private clouds like VMware or OpenStack . Hands-on experience and expertise on working with containerization tools like Docker . Hands-on experience and expertise in container orchestration tools like Kubernetes and its eco-system like Rancher , OpenShift , etc. Good knowledge with Terraform . Hands on with Automated Environment Provisioning ( AEP ) Good knowledge of Build Tools like Maven, ANT, Gradle Good knowledge about the WebSphere Liberty servers. Extensive knowledge about microservices and their pipelines. Proficiency in dealing with Java based applications with Maven/Gradle. Good knowledge about cloud platforms mainly AWS like EC2, VPC, Route53, load balancer etc. Good to have knowledge about node/react based CI/CD pipeline. Experience in designing automated CI/CD pipelines for new software projects, right from project kickoff to production deployment and maintenance. Experience and deep understanding of the DevSecOps ecosystem. Experience in Burp suite & TFS Experience with Agile, Jira & Service Now

Java Technical Lead

Gurugram

10 - 15 years

INR 20.0 - 35.0 Lacs P.A.

Hybrid

Full Time

Roles and Responsibilities : Drives the execution of the technical and architectural decisions made by the team, ensuring employment of the right practices, helping to problem solve and ensuring team members remain invested and collaborate. Collaborates with key stakeholders to analyze ideas and demands for architectural fit and translates detailed business requirements into implementable solution. Partners with business and IT on solution architecture design. Keeps the alignment between enterprise architecture blueprint and recommendations and solution implementation. Ensures technical integrity, consistency and quality of the solution on every stage of its lifecycle. The Solution designer often has to help coach developers, and may dive into work e.g. helping to pair program or teaching new practices or onboarding a new developer. Collaborate with business users, product and enterprise teams, and IT development teams to design, develop and implement the product . Experience Required: 10 - 15 years of hands-on Design & Development experience in Java/ JEE Application & Web development Strong design & development experience with RESTful micro services Prior experience of working on modern UI frameworks like Angular-Ionic, IBM-MFP, React JS with HTML 5, CSS, Bootstrap etc. Working experience on Relational (preferably Oracle, MS SQL, MySQL) and NoSQL DBs (Cassandra, Dynamo DB or Mongo DB) Working experience in Docker Container. Experience in developing Cloud native applications & services deployed over AWS Good understanding of latest Industry standards and architectural patterns in Distributed Computing, Cloud, UI, Database would be essential for success Should have worked as Technical lead in Agile team Experience in coaching an agile technical team. Should have experience of DevOps practices - Continuous Integration tools (Jenkins), Configuration management tools (Git, BitBucket), Unit testing (JUnit), Build configuration (Maven, Gradle), Code Quality (SonarQube) etc. Proficient with identifying & applying relevant Architecture & Design Patterns for performance Knowledge of Development best practices, like TDD, BDD Knowledge in design, presentation, and prototyping tools Works in Partnership with both PO and Architecture roles to make decisions to achieve targeted OKRs

Solution Designer

Gurugram, Bengaluru

12 - 20 years

INR 30.0 - 45.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities The Solution designer drives the execution of the technical and architectural decisions made by the team, ensuring employment of the right practices, helping to problem solve and ensuring team members remain invested and collaborate. Collaborates with key stakeholders to analyze ideas and demands for architectural fit and translates detailed business requirements into implementable solution. Partners with business and IT on solution architecture design. Keeps the alignment between enterprise architecture blueprint and recommendations and solution implementation. Ensures technical integrity, consistency, and quality of the solution on every stage of its lifecycle The Solution designer often must help coach developers and may dive into work e.g. helping to pair program or teaching new practices or onboarding a new developer. The Solution designer collaborate with business users, product and enterprise teams, and IT development teams to design, develop and implement the product. Preferred candidate profile 12+ years of hands-on Design & Development experience Understands generally accepted software design principles, concepts and terminologies specifically but not limited to the following: Architecture design (C4 Modeling) Building Block Design Solutions Modeling Microservices Architecture Software Engineering Security User Interface (web/mobile) is Proficient with identifying & applying relevant Architecture & Design Patterns for performance. Must have experience in integrating with Legacy systems. Knowledge of Development best practices, like TDD, BDD. Knowledge in design, presentation, and prototyping tools. Experience in designing Cloud native applications & services deployed over AWS. Good to have experience in handling Application security and API Security. Good understanding of latest Industry standards and architectural patterns in Distributed Computing, Cloud, UI, and Database would be essential for success. Experience in coaching an agile technical team. Should have experience of DevOps practices - Continuous Integration tools (Jenkins), Configuration management tools (Git, Bitbucket), Unit testing (JUnit), Build configuration (Maven, Gradle), Code Quality (SonarQube) etc.

Contact Center Architect

Gurugram, Bengaluru

12 - 20 years

INR 30.0 - 45.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Design and develop end-to-end contact center solutions using Salesforce and Amazon Connect. Collaborate with business stakeholders to understand their contact center requirements and translate them into technical solutions. Lead the architecture and design of complex contact center systems, ensuring they meet business needs and align with industry best practices. Provide technical leadership and guidance to development teams throughout the project lifecycle. Ensure the scalability, security, and performance of contact center solutions. Stay updated with the latest trends and technologies in Salesforce, Amazon Connect and contact center solutions Preferred candidate profile Extensive experience with Salesforce and Amazon Connect. Strong understanding of cloud computing, data integration, and API management. Proven experience in using Agile approach for development with frequent sprints for business benefits realization. Experience in leading the design and/or development of solutions with a virtual team in remote locations. Strong appreciation and proven achievement in selecting appropriate tools for platform delivery. Proficiency in Salesforce development and customization (Apex, Visualforce, Lightning Components). Expertise in Amazon Connect configuration and integration. Expertise in configuring and maintaining Amazon Connect contact center environments. Experience to Develop and implement call flows, routing strategies, and IVR configurations. Handson in development and implementation of call flows, routing strategies, and IVR configurations. Integrate Amazon Connect with AWS services such as Lambda, RDS, DynamoDB, S3, Polly, CloudWatch, Lex, GenAI services like Bedrock , Sage maker etc.. Troubleshoot and resolve issues related to Amazon Connect, telephony, and system integrations. Can assist in scripting and automation to improve system efficiency. Work with business stakeholders to understand requirements and deliver technical solutions. Familiarity with and enthusiasm for DevOps, CI/CD, and SRE best practices Familiarity with API management and development (REST, SOAP, GraphQL). Excellent communication and presentation skills, able to engage conversations at all levels of senior management

Information Security Engineer

Gurugram

5 - 8 years

INR 10.0 - 18.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Analysis of external vendor questionnaire s to assess the security posture and security controls of a vendor Drafting risk reports which summarize the information security assessment including any risks to the organization. Following up with internal and external (vendor) stakeholders to clarify and validate information related to initiatives Review legal agreements w ith vendors from an information security perspective. Provide security consulting services to Enterprise Services and Business Units. Once the required experience and aptitude has been shown, expectation will be that the Information Security Analyst will start to perform these tasks independently with minimal supervision. Competencies: Bachelor's Degree preferably in Computer Science or related streams Strong verbal communication - able to communicate complex and technical issues in plain English. Advanced writing skills with emphasis on report writing. Strong analytical/problem solving abilities. Strong understanding of existing and emerging Information Security technologies. Strong consulting skills and ability to influence a win - win outcome. Self-starter, strategic thinker, negotiator, and consensus builder. Ability to understand Sun Life's diverse business units and ability to work with diverse groups. Nice to have - Sound knowledge of technologies related to Information Security: encryption, firewalls, intrusion detection/prevention, anti-virus, DDoS, behavioral analysis/advanced malware detection.

Sharepoint Support Engineer

Gurugram

3 - 8 years

INR 6.0 - 12.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities 1 .Provide advanced support and troubleshooting for Microsoft 365 applications. 2. Perform SharePoint site administration and governance tasks. 3. Manage MS Teams configurations, troubleshooting and integrations. 4. Handle OneDrive support and user issues. 5. Assist with Power Platform solutions (PowerApps, Power Automate) where required. 6. Ensure security, compliance, and best practices across M365 services. 7. Responsible for support and development of SharePoint/M365/Power Platform Preferred candidate profile B Tech in Computer Science/IT or equivalent Should have at least 3 to 8 years of experience in SharePoint, M365 & Power Platform support

Sun Life Global Solutions

Sun Life Global Solutions

|

Financial Services

Toronto

Over 1000 Employees

17 Jobs

    Key People

  • Kevin Strain

    President & CEO
  • Alexis H. S. Wong

    Chief Financial Officer
cta

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