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66degrees
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Conversational Engineer, Contract

Conversational Engineer, Contract

66degrees

2 - 7 years

5 - 9 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Interpersonal skills Usage Analytical Consulting Manager Technology Programming power bi Troubleshooting Continuous improvement Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview of Role

We are seeking a highly skilled and collaborative

Conversational Engineer

(Remote Contract 4 months with potential of extension), you are someone who can do a deep technical dive and communicate effectively with others. Our Conversational Engineers love to focus on the user experience and build complex virtual agents for our clients.

Please Note: This is full time remote contract role (45 hours per week) and *Need candidate to join ASAP

MUST Have: Experience with Playbooks & GenAI.

Responsibilities

Lead discovery workshops to capture business requirements, success criteria, and constraints to understand and prioritize, document virtual agent requirements, build virtual agents that are conversational, friendly, engaging and efficient
Be able to present the conversational agents in Dialogflow CX to customers and work through QA issues, feedback, and troubleshooting
Creatively solve problems using all components of Dialogflow CX - including generators, data stores, and generative fallback
Work closely with product, development, and engineering teams to validate design solutions, and participate in iterative product enhancement cycles
Create new concepts, wireframes, mockups, and prototypes based on internal requirements and creative briefs
Establish visual and interactive standards documentation, and work with the development team to ensure that designs fit the technical specifications of the product or application
Cultivate an understanding of industry trends and regularly use this information

Qualifications

2+ years experience in building virtual agent solutions (preferably Dialogflow CX)
Experience bringing a virtual agent to market (or working on an already-deployed virtual agent), either externally for customers or internally for company associates
Intimate knowledge of NLP, NLU, and the complexities of creating and maintaining strong models, intents, and entities
Strong understanding of the importance of data to the overall virtual agent continuous improvement lifecycle
Experience working with programming languages like Java or Python to pass data between source systems for use in virtual agent flows
Prior experience with user dashboards or analytical applications is a plus (Looker, Tableau, Power BI, etc.)
Excellent communication and interpersonal skills,
Up-to-date knowledge of web and mobile trends and technology, and thorough understanding of interface design and usability standards
Strong conceptual skills and proven ability to create rapid wireframes/mockups and prototypes

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