Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Overview of Role
We are seeking a highly skilled and collaborative

Conversational Engineer

(Remote Contract 4 months with potential of extension), you are someone who can do a deep technical dive and communicate effectively with others. Our Conversational Engineers love to focus on the user experience and build complex virtual agents for our clients.

Please Note: This is full time remote contract role (45 hours per week) and ***Need candidate to join ASAP**

MUST Have: Experience with Playbooks & GenAI.

Responsibilities
  • Lead discovery workshops to capture business requirements, success criteria, and constraints to understand and prioritize, document virtual agent requirements, build virtual agents that are conversational, friendly, engaging and efficient
  • Be able to present the conversational agents in Dialogflow CX to customers and work through QA issues, feedback, and troubleshooting
  • Creatively solve problems using all components of Dialogflow CX - including generators, data stores, and generative fallback
  • Work closely with product, development, and engineering teams to validate design solutions, and participate in iterative product enhancement cycles
  • Create new concepts, wireframes, mockups, and prototypes based on internal requirements and creative briefs
  • Establish visual and interactive standards documentation, and work with the development team to ensure that designs fit the technical specifications of the product or application
  • Cultivate an understanding of industry trends and regularly use this information
Qualifications
  • 2+ years experience in building virtual agent solutions (preferably Dialogflow CX)
  • Experience bringing a virtual agent to market (or working on an already-deployed virtual agent), either externally for customers or internally for company associates
  • Intimate knowledge of NLP, NLU, and the complexities of creating and maintaining strong models, intents, and entities
  • Strong understanding of the importance of data to the overall virtual agent continuous improvement lifecycle
  • Experience working with programming languages like Java or Python to pass data between source systems for use in virtual agent flows
  • Prior experience with user dashboards or analytical applications is a plus (Looker, Tableau, Power BI, etc.)
  • Excellent communication and interpersonal skills,
  • Up-to-date knowledge of web and mobile trends and technology, and thorough understanding of interface design and usability standards
  • Strong conceptual skills and proven ability to create rapid wireframes/mockups and prototypes

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66degrees

Information Technology / Consulting

San Francisco

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