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3.0 - 8.0 years
8 - 13 Lacs
Gurgaon, Haryana, India
Remote
Role & responsibilities Summary: As a Sr. Specialist, Renewal Sales, you will be responsible for demonstrating the value and benefits of our clients products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Responsibilities: Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Manage high volume of customer/partner contacts through phone and email each day majority of communication is inbound but have potential for outbound when its required Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a sales Manager Preferred Qualifications 2+ years of experience working in a customer service or sales capacity Prior success in achievement of personal and team sales quota/goals Experience in high-volume calling Experience learning new technology and data Problem solving skills Excellent knowledge of MS Office programs Experience working with Salesforce.com or similar CRM Experience or willingness to work from home
Posted 20 hours ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The key objective of the role is to ensure the timely collection of cash from customer accounts, evaluating their credit worthiness, minimizing bad debts, and ensuring compliance with contracts or recommending legal actions. This position reports to the Assistant Manager/Deputy Manager/Manager. Your specific responsibilities will include interacting with US clients to help them understand their invoices, addressing billing-related queries from top customers, reducing aging of accounts, and handling invoice printing. You will also be expected to have a basic understanding of order documents, purchase orders, and quotes. In addition, you will be responsible for tasks such as invoicing, accounts receivable, order rebilling, processing credit memos, and addressing customer satisfaction issues. Identifying the right point of contact, demonstrating resourcefulness and problem-solving skills in order management, and maintaining productivity at specified targets are crucial aspects of this role. To excel in this position, you should hold a Commerce graduate degree or equivalent with at least 6 years of experience in a similar role or in Accounting/Finance. Proficiency in MS Office and databases, strong written and oral communication skills, knowledge of billing procedures and collection techniques, and flexibility to work in shifts are required. Your core competencies should include change agility, collaboration, effective communication for impact, driving competitiveness and innovation, inspirational leadership, mastering complexity, and performance drive & execution. You will be expected to ensure timely cash collection, evaluate credit worthiness, minimize bad debts, and ensure contract compliance. Duties and tasks are standard with some variations, and you will largely work independently within defined policies and procedures. Strong attention to detail, excellent written and verbal communication skills, interpersonal skills, and analytical abilities are essential. A minimum of 2 years of experience in contracts, finance, leasing, or a related field is preferred, along with a BA/BS degree in Accounting or Finance. This position is classified at Career Level IC2. About Us: Oracle is a global leader in cloud solutions, utilizing cutting-edge technology to address current challenges. Diversity and inclusion are core values at Oracle, as we believe true innovation stems from varied perspectives and backgrounds. We are dedicated to fostering an inclusive workforce that values diverse insights and perspectives. We have a longstanding reputation for integrity and have collaborated with industry leaders across various sectors. With over 40 years of experience, we continue to thrive by adapting to change while maintaining our commitment to integrity. At Oracle, we prioritize work-life balance and offer competitive employee benefits centered on equality and consistency. Our benefits package includes flexible medical, life insurance, and retirement options, as well as opportunities for employees to engage in volunteer programs within their communities. We are dedicated to integrating individuals with disabilities into all aspects of the employment process. If you require accessibility assistance or accommodation due to a disability, please contact us at +1 888 404 2494, option one. Disclaimer: Oracle is an affirmative action employer in the United States.,
Posted 1 day ago
0.0 - 1.0 years
1 - 1 Lacs
Mumbai
Work from Office
About the Role: We are looking for a Legal Intern with experience in ChatGPT, AI tools, and data extraction to assist with legal research, contract analysis, and automation. This role is ideal for someone interested in legal tech and eager to explore AI-driven solutions in contract management and compliance. Responsibilities: Assist in reviewing, summarizing, and extracting key data from contracts and legal documents. Utilize AI tools like ChatGPT for legal research and document automation. Support the legal team in contract lifecycle management (CLM) processes. Analyze large datasets to identify patterns and insights in legal documents. Collaborate with cross-functional teams to enhance AI-driven legal workflows. Requirements: Law student or recent graduate with an interest in legal tech. 1-2 years experienced required. Experience with ChatGPT and AI-based legal research tools. Basic understanding of contract law and compliance. Strong analytical and data extraction skills. Proficiency in MS Excel, Google Sheets, and document automation tools is a plus.
Posted 2 days ago
0.0 - 5.0 years
2 - 5 Lacs
Kolkata
Work from Office
Responsibilities: Manage service sales team & customer relationships Oversee warranty management & spares supply chain Ensure contract compliance & renewals Develop after-sales strategies & marketing plans Food allowance Health insurance Annual bonus Provident fund
Posted 3 days ago
5.0 - 10.0 years
5 - 10 Lacs
Kochi, Ernakulam, Thrissur
Hybrid
eJyothi Services, a subsidiary of U.S. based company Aptin LLC, provides Information Technology and Business Operations support to its various U.S. clients. We are hiring Business Support Analyst to provide Business Development, Proposal Support and Contract Management support for our U.S. clients. Roles & Responsibilities Identify relevant federal opportunities (For e.g. RFI, RFP, RFQ) from defined sources, and perform their analysis, tracking, and reporting. Conduct research to build opportunity pipeline and identify strategic teaming partners. Assist in formal opportunity capture process and gate reviews. Read solicitation /proposal documents and understand proposal compliance requirements. Prepare and develop proposal outlines and artifacts based on proposal requirements using appropriate organization style guide. Perform quality control checks, including proofreading and requirements compliance, and assist in the final proposal packaging and delivery. Review contract / task orders from successful proposals and provide input to the client and assist in contract execution. Prepare, review, and execute NDAs, teaming agreements, client contracts, subcontracts, and SOWs/Work Orders. Read through contracts, understand requirements, and perform compliance reporting. Monitor subcontractor project funds utilizations and perform necessary follow up actions. Review work products produced, mentor junior resources, track deadlines, and report to manager in case of any items requiring attention. Provide ancillary support to Project Management Office (PMO) team whenever needed. Handle records management of proposal and contracting records. Create and maintain various process and procedure templates and checklists.Role & responsibilities Required Skills Strong English communication - Oral & Writing Aptitude for reading and understanding legal documents Strong analytical, problem-solving, and self-learning skills Ability to analyze, interpret, and articulate client requirements in a systematic and logical manner, and to devise appropriate service delivery strategies Good team player with results oriented approach and attention to detail Proficient in MS Office (Word, Excel, PowerPoint etc.) Education Graduate or post-graduate in any stream with excellent academic scores. Prefer post graduate degree in Mathematics, Physics, Commerce, or MBA Experience 5-10 years with relevant experience preferred. Location Kochi
Posted 3 days ago
3.0 - 5.0 years
11 - 15 Lacs
Bengaluru
Work from Office
About The Role Skill required: Procurement Operations - Contract Compliance & Execution Designation: Procurement Practice Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Work closely with associates to manage the daily operations delivery. Responsible to drive business saving with offshore, onshore & client team as per defined targets while working from client site. Should be able to guide & mentor analytics and operation teams to drive business outcomes. Monitor and interpret process KPIs/SLA dailyYou will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Systematically and efficiently managing contract creation, ensuring compliance with the terms and conditions, execution, and analysis for the purpose of maximizing financial and operational performance and minimizing risk. What are we looking for Excellent team player, communication, and interpersonal skillsStrong organizational, multi-tasking, and time-management skillsStrong analytical and problem-solving mindsetAbility to simplify complex tasks and drive efficiencies Need to be a good team player and lead, involve the team members for smooth day to day operationShould be able to motivate, guide his team to achieve team targetEffective in allocation the workload within teamShould be able to understand team pulse and react effectivelyAccountable for coaching, mentoring and motivating analysts & associates Roles and Responsibilities: Manage a Supply chain team of associates that is responsible for delivering various Supply Chain initiatives majorly focused on delivery assurance, exception management & inventory management. Determine the required materials and generating purchase orders.Scheduling and overseeing the supply and delivery of materials and products.Liaising with customers, suppliers, and distributors.Managing inventory issues, schedule changes, and cancellations.Work closely with client and address risks/queries independentlyGenerate client required reports and agreed frequencies. Work closely with the managers to understand their supply chain goals. To align business requirements with systems and process solutions that ensure overall objectives are met. Provide Root cause analysis, What if analysis in the domain of PO placements/On-Time delivery/Inventory Planning/Exception ManagementDemonstrated competency evaluating operational performance, formulating actionable tactics and strategies, developing business cases for change, and managing change in a supply chain context.Ability to work creatively and analytically, both independently and in a problem-solving team-oriented environment3 5 experience years in Automotive Qualification BCom,MCom,Master of Business Administration
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
We are looking for a highly analytical and detail-oriented Vendor Management Analyst to join our team. In this role, you will play a crucial part in evaluating vendor performance, ensuring compliance, and optimizing supplier relationships through data-driven insights. The ideal candidate will have a strong background in analytics, reporting, and vendor management. Your responsibilities will include building scalable dashboards, generating actionable insights, and driving continuous improvement across our supplier ecosystem. As a Vendor Management Analyst, you will be responsible for developing, maintaining, and enhancing vendor performance dashboards and KPIs using tools such as Power BI, Tableau, or Excel. You will create and automate recurring reports to track vendor performance metrics, compliance, spend analysis, risk scoring, and SLA adherence. Analyzing vendor data to identify trends, opportunities for cost reduction, performance improvement, and risk mitigation will be a key aspect of your role. Additionally, you will collaborate with internal stakeholders to assess vendor performance, assist in vendor reviews and QBRs, and maintain vendor master data in compliance with governance policies. To be successful in this role, you should hold a Bachelor's degree in Business, Finance, Supply Chain, Data Analytics, or a related field and have at least 3 years of experience in vendor management, procurement analytics, or a similar role. Proficiency with analytics/reporting tools such as Excel (advanced), Power BI, Tableau, or similar is required. Strong SQL skills and experience working with large datasets will be essential. You should also have the proven ability to derive insights from complex data and communicate them clearly to stakeholders. Preferred qualifications include experience with ERP systems, knowledge of procurement and vendor management best practices, familiarity with risk management frameworks and contract compliance, and experience in a regulated industry (e.g., healthcare, finance, insurance). Key competencies for this role include strong analytical and problem-solving skills, high attention to detail and data accuracy, effective communication and presentation skills, cross-functional collaboration, stakeholder management, and the ability to work independently while managing multiple priorities. Join us at Vitech! We offer a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization. If you are ready to make a real impact in fintech and join a forward-thinking team that values collaboration, innovation, and continuous improvement, apply today and be part of our journey to drive transformative change!,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
erode, tamil nadu
On-site
You are a dynamic and strategic Chief Finance Officer (CFO) responsible for leading the financial operations of our Client Construction Company. Your expertise in capital management, compliance, reporting, and project-based financial analysis is crucial to ensuring long-term financial stability and profitability. Your key responsibilities include overseeing project finance and cost control by evaluating ROI across multiple construction projects, guiding bid evaluations, contract negotiations, and budget planning with strategic financial insights, and implementing effective cost control measures to maintain profitability and mitigate overruns. In terms of financial operations, you will manage cash flow and ensure timely disbursements to contractors, vendors, and suppliers, identify and proactively address financial risks related to compliance, credit, and budgeting, and ensure alignment with statutory regulations, taxation norms, and accounting standards. You will also be responsible for developing tailored financial reports including balance sheets, income statements, and cash flow forecasts, tracking project-specific costing, overheads, margins, and profitability metrics, and presenting actionable insights to stakeholders on project performance and financial health. As part of your role, you will design and manage funding strategies, including loans, credit lines, and investment partnerships, foster strong relationships with banks, investors, and funding agencies to secure project financing, and optimize the capital structure to support operational scalability and organizational growth. To excel in this position, you must have deep knowledge of construction accounting, job costing, and contract compliance, a strong command of budgeting, forecasting, and financial modeling, excellent leadership and stakeholder communication skills, an understanding of construction-specific laws (e.g. lien regulations, bonding, taxation), and the ability to manage diverse projects simultaneously in a fast-paced environment. You must hold a Chartered Accountant (CA) certification, and prior experience in infrastructure or commercial construction projects is highly preferred.,
Posted 6 days ago
3.0 - 8.0 years
0 Lacs
bhopal, madhya pradesh
On-site
The Electrical Billing Engineer will be responsible for managing billing processes for construction projects in Bhopal, ensuring accuracy and compliance with contract terms. You will work closely with project managers, contractors, and clients to ensure that financial data accurately reflects completed work. Your role will involve overseeing the billing process, preparing detailed cost estimates, coordinating with project managers, ensuring contract compliance, maintaining accurate documentation, and serving as a point of contact for clients regarding billing inquiries. Key Responsibilities Billing Management: Oversee and manage billing processes, ensuring accuracy and compliance. Cost Estimation: Prepare detailed cost estimates for various stages of construction projects. Project Coordination: Coordinate with project managers and site engineers to validate completion stages. Contract Compliance: Ensure billing activities adhere to contractual obligations and company policies. Documentation: Maintain accurate records of billing activities and revisions. Client Communication: Resolve billing inquiries and discrepancies promptly. Software Proficiency: Proficient in MS-Office and AutoCAD. Key Requirements Experience: 3-8 years in billing engineering within industrial, real estate, or residential sectors. Education: Bachelor's degree in Electrical Engineering or related field. Attention to Detail: Strong focus on accuracy in billing and financial reporting. Analytical Skills: Ability to analyze project data for billing improvements. Preferred Qualifications Experience with industry-specific billing software. Proven track record in managing billing for large-scale projects. What We Offer Competitive salary package. Opportunities for professional development and career growth. Dynamic and collaborative work environment. Office-based position with state-of-the-art facilities. This is a full-time position requiring in-person work.,
Posted 1 week ago
1.0 - 2.0 years
2 - 3 Lacs
Panipat
Work from Office
Designation- Compliance Executive Job Location - Panipat (Haryana) Client Site Experience- 1-2 yrs Salary - 25k Job Type - Full Time (WFO Only) Interested candidate may share the updated cv at hr@guptaconsultants.com Job Description Experience of Auditing Contractors records under Contract Labour Act & ESI & EPF Act (Labour Laws) Experience of working according to Compliance Tracker. Knowledge of maintaining all the Statutory Registers applicable to the Office under Shops & Commercial Establishment Act. Knowledge of Shops & Establishment Act, Contract Labour Act, EPF, ESI, Labour Welfare Fund, Payment of Wages Act, Maternity Benefit Act, Bonus Act, Minimum Wages Act, etc. Experience of Doing Notice Board compliances Work management Skills. Capabilities of closing the task Regularly updating Compliance and updating in Compliance Software Client Routine Compliance Grievances Preparation of Monthly Reports/Trackers and Updated documentation Responsible for monthly SLA Client SPOC on Statutory Compliance
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
noida, uttar pradesh
On-site
The job involves owning the regional Business Development strategy for MBC & EPC services, building and managing partnerships with DISCOM/EPC/AMISP, leading bid strategies and tender participation, ensuring SLA delivery and contract compliance, coordinating delivery across teams, and more. The ideal candidate should have a B.Tech/B.E. in Electrical/Electronics (MBA preferred), at least 10 years of experience in the utility sector with exposure to MBC/EPC, excellent negotiation and leadership skills, deep knowledge of RDSS, AMISP models, and utility frameworks, and be commercially sharp, adaptable, and self-motivated.,
Posted 1 week ago
2.0 - 5.0 years
3 - 7 Lacs
Chennai
Work from Office
Role & responsibilities Estimating, negotiating and selling service and maintenance contracts at required levels to obtain new units on maintenance agreements. Retain current maintenance agreements at required levels through good customer service and selling on factors other than price. Understand basic contract language terms based on the standard company agreement. Monitor collection of accounts & collection.(end to end process) Generating additional revenue by product upgrades/repair activity. Maintaining customer relationship through non priced visits and value added services such as conducting safety meets. Provide technical and support information to customer and deliver effective presentations and Providing basic elevator consultation to customers.
Posted 1 week ago
14.0 - 18.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The position of Delivery Excellence COE Leader in GDS Consulting at EY involves working collaboratively with delivery leaders and partners across the organization to ensure that consulting engagements are delivered with the highest levels of quality, efficiency, and predictability. The role focuses on leveraging CMMI-based methodologies and industrialized processes, advanced tools, and standardized methodologies to oversee delivery reviews and optimize competencies within the Delivery Excellence function while supporting the scaling of service delivery maturity across regions and consulting service lines. The primary responsibilities of the Delivery Excellence COE Leader include owning and leading the delivery review process across global GDS Consulting, conducting regular delivery reviews to assess performance and identify risks, driving the consistent delivery of consulting services, integrating CMMI practices into delivery reviews, identifying opportunities for process improvement, establishing and enforcing a governance framework for delivery excellence, building strong relationships with stakeholders, providing support to client-facing teams, mentoring and developing the Delivery Excellence team, and resolving critical delivery issues. The ideal candidate for this role should have a valid Bachelor's or Master's degree in information systems/engineering, a minimum of 14+ years of IT industry experience, strong knowledge of service delivery across various industries/sectors, exposure to industrialized delivery, experience in client relationship roles, understanding of competitive landscape on industrialized processes, AI-enabled technology, and best delivered solutions, and hands-on experience in executing critical and complex engagements. Additionally, the candidate should possess proven experience and strong knowledge of Technology Delivery, global leadership experience in executing large-scale engagements, deep knowledge of end-to-end service delivery, good understanding of industry certifications (ISO, CMM, and IS), abilities to bring in conformances and change management within EY GDS, exposure to cross-region ways of working, conflict management capabilities, and experience in driving organization-wide transformation agenda. EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 week ago
8.0 - 10.0 years
10 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Mortgage(Originations). Experience: 8-10 Years.
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: WFM (Ops). Experience: >10 YEARS. >
Posted 1 week ago
1.0 - 5.0 years
1 - 5 Lacs
Cochin, Kerala, India
On-site
Ensure the implementation of sales guidelines and set sales targets for the assigned sales organization. Develop and propose sales budgets and growth forecasts aligned with the sales strategy of the unit(s). Manage completion of budgets and regular sales reporting . Define and allocate resources . Cooperate with Marketing , Product Management , and Project Management on strategic and tactical product and service positioning. Drive customer focus within the organization and initiate/contribute to planning of customer-related product development measures or setup of customer-related projects. May support strategic key customers business development . Manage assigned organizational unit(s) and lead/coordinate dedicated management and staff. Business Specific Inputs: Manage customer contract compliance . Support applications , customer service (CS) teams to resolve customer issues. Participate in local CMEs and customer events . Dimension of Function/Volume: Manage new orders , receivables , and profitability . Contacts: Internal : Finance, Logistics, Marketing External : Customer, Business Partner, Financial Institutions, Regulatory Authorities Education & Other Qualifications: Graduate or Post Graduate, preferably in Applied Sciences , with good domain knowledge of Healthcare Delivery Systems . At least 10 years of relevant experience in Sales .
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Billing Manager, you will be responsible for various aspects of billing management within the construction industry. Your primary duties will include preparing and submitting accurate bills for work completed, which includes RA (Running Account) bills, final bills, and interim bills. It is crucial that all billing activities comply with contract terms and conditions, ensuring adherence to variations and extra items. Additionally, you will be tasked with monitoring project expenses, tracking costs against the budget, and identifying potential cost overruns to maintain cost control effectively. Reconciliation of material quantities and costs with vendors and subcontractors will also be a part of your responsibilities. In this role, you will provide leadership to a team of junior billing engineers, offering supervision, mentorship, guidance, and support to ensure their professional development and success. Regular reporting on billing status, cost analysis, and financial performance will be essential to track the project's financial health. Proficiency in utilizing Enterprise Resource Planning (ERP) systems for managing billing processes is required to streamline operations and enhance efficiency in the billing department. This is a full-time position with benefits such as a flexible schedule and leave encashment. The work schedule is during the day shift in the morning, and the ideal candidate should hold a Bachelor's degree. Preferred qualifications include at least 2 years of experience in billing and construction. The work location is in person, providing you with the opportunity to engage directly with the construction projects and team members.,
Posted 2 weeks ago
4.0 - 6.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role & responsibilities Title: Credit Control Officer/Manager _Reports to: Finance Manager/Head_ _Department: Finance/Accounts _Location: Hyderabad ## Job Summary: We are looking for a dynamic Credit Control & Project Accounting Manager to take ownership of receivables and project financials for our OEM business supplying quality control equipment and executing turnkey projects for the cement, steel, and mining sectors. This role will ensure strong cash flow, minimal credit risk, and accurate project cost tracking across high-value equipment and infrastructure-based contracts. ## Key Responsibilities: Manage end-to-end accounts receivable and customer collections. Evaluate credit risk and enforce credit policies for industrial clients. Track receivables, resolve disputes, and monitor DSO and aging. Lead project costing, billing, margin tracking, and cost variance analysis. Align billing with contractual milestones, retentions, and LC/BG terms. Generate project-wise financial reports and support revenue recognition. Coordinate with project managers, sales, and service teams to ensure cash-flow-aligned execution. ### Credit Management (30%) 1. Conduct credit checks on new customers and review existing customer credit limits. 2. Develop and implement credit policies and procedures. 3. Monitor and manage customer credit limits, ensuring adherence to company policies. ### Invoicing and Payment Follow-up (30%) 1. Ensure accurate and timely invoicing, resolving any discrepancies or issues. 2. Follow up on overdue payments, communicating with customers via phone, email, or mail. 3. Negotiate payment plans and settlements with customers. ### Reporting and Analysis (20%) 1. Prepare and submit regular credit control reports, highlighting key metrics and trends. 2. Analyze customer payment trends, identifying areas for improvement. 3. Provide insights and recommendations to improve credit control processes. ### Collaboration and Compliance (20%) 1. Collaborate with sales, customer service, and finance teams to ensure alignment and effective credit control. 2. Ensure compliance with company policies, procedures, and regulatory requirements. ## Salary Range: 5-7 LPA ## Benefits: - Eligible for Group Health Insurance for self, spouse and two children. Preferred candidate profile ### Education - MBA in Finance & Marketing ### Experience - Minimum 5-8 years of experience in credit control, finance, or a related role. - Proven track record of managing credit control processes and reducing bad debts. ### Skills - Strong analytical and problem-solving skills. - Excellent communication, negotiation, and interpersonal skills. - Ability to work in a fast-paced environment, managing multiple priorities. - Proficiency in accounting software and MS Office. ### Certification - Relevant certifications, such as ACCA, CIMA, or CFA, are desirable. If you're a detail-oriented and analytical professional with experience in credit control, we'd love to hear from you!
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be responsible for Billing Management, which includes preparing and submitting accurate bills for work completed, such as RA (Running Account) bills, final bills, and interim bills. It is crucial to ensure Contract Compliance by ensuring that all billing activities adhere to contract terms and conditions, including variations and extra items. As part of Cost Control, you will monitor project expenses, track costs against the budget, and identify potential cost overruns. Reconciliation tasks involve reconciling material quantities and costs with vendors and subcontractors. In addition to these responsibilities, you will also be involved in Team Leadership by supervising and mentoring junior billing engineers, providing them with guidance and support. Reporting tasks will require you to prepare regular reports on billing status, cost analysis, and financial performance. Utilizing and managing billing processes within Enterprise Resource Planning (ERP) systems will be a key aspect of the role, highlighting the importance of ERP System Proficiency. This is a Full-time position that offers benefits such as a flexible schedule and leave encashment. The work schedule includes Day shift and Morning shift. The ideal candidate should have a Bachelor's degree, and prior experience of 2 years in Billing and Construction is preferred. The work location for this role is In person.,
Posted 2 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client. Do Oversee and manage service delivery by meeting all contractual/ SLA commitments Contract compliance & adherence Ensure all SLA parameters are met in the account Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review all projects in the account on various delivery parameters to ensure quality delivery as per budget and timelines Ensure that the service credits, performance incentives, penalty and penalty waivers are incorporated in the invoices Delivery governance across the accounts/projects Lead delivery teams to understand customer goals and key performance metrics and their thresholds for each project Ensure that the project performance parameters stay green for all accounts Monitor and review delivery dashboards/ MIS across accounts to track progress, forecast performance and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal/external stakeholders & senior leadership Ensure regular invoicing as per the contract terms and condition and performance Technical and/or Operational Issue Resolution Manage and resolve complex project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Acts as an advisor to service delivery managers to meet schedules or resolve technical or operational problems on a daily basis Acts as point of escalation for issues not resolvable by the service lines. Escalate issues with financial implication on the account to Account Head and other senior stakeholders Acts as an advisor to service line managers to meet schedules or resolve technical or operational problems Resource Allocation & Retention Ensure effective transition from the client with the well documented and clear process understanding along with the right manpower requirements with requisite skill and training to undertake delivery Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Responsible for establishing, leading and maintaining a skilled team of all delivery resources for an account on a daily basis Plan training batches to backfill client deliveries during crucial periods Ensure retention by offering relevant trainings and certifications of all allocated resources Ensure Process Excellence Partner with the assigned black belt for the account on regular basis to get feedback on account performance Prioritize and drive initiatives for continuous improvement to improve top line revenue and bottom line margins Present the business case for such initiatives to the clients to get their buy-in if required Drive and implement structured cadence around quality, both process and transactional. Conduct periodic meetings with clients and delivery teams daily status updates, service level requirement reviews, continuous improvement, change control and other informal meetings to share focus points, progress and successes. Contribute to revenue and profitable growth by ensuring the agreed revenue targets are met and by identifying opportunities in the form of new and/or adjacent work in the assigned account Ensure excellent service delivery of all products and solutions to achieve approved margin targets on assigned accounts and is targeted to improve account profitability. Regularly monitors and reports on financial health of the account and remedies any financial misses or anomalies Contribute to the revenue growth of the account by supporting the Account Head through new opportunity identification for deployment of new technology, growth solutions and services within the existing account/client Recognizes business needs and determines if our portfolio offering may be an appropriate solution Qualify and prioritize new opportunities in the funnel in the form of adjacent work in existing accounts Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth Prepare implementation plans and ensure efficient client on-boarding; present content strategy and annual delivery plan Partner with the process excellence team to incorporate and drive key Wipro initiatives and priorities in the account strategy such as Digital, Automation etc. Set direction for the team, track progress against targets through regular cadence calls and course correct as required Partner with the WFM, Hiring & HR team to ensure optimal resource allocation and maintenance of a ready skilled team of resources to avoid leakages and revenue loss Develop, manage and leverage relationships in account to build customer centricity Identify key stakeholders/ decision makers in client organization and develop and strengthen relationships with them Interact and engage with the client leadership to communicate and update progress against account plan, project delivery etc. Drive and attend Steering Committee meetings or Client Review meetings to regularly review project dashboards, discuss and resolve escalation points and course correct as required for high customer satisfaction and better quality of experience Act as client advocate and work with internal departments to ensure that client needs are understood and satisfied Liaise between the customer and internal teams Drive Delivery Transformation through automation and innovation focus Create and drive automation charter and related initiatives within account client (wherever applicable) Drive deployment of automation led solutions and service improvements to deliver value added services to the clients Build focus on and drive deployment of next generation hyper automation initiatives in coordination with Holmes team to enhance productivity, quality and speed of delivery Lead, develop and drive new ways of working (EOT, Digital, Agile etc.) and its capabilities within the account to improve quality, delivery speed and productivity parameters Mandatory Skills: Microsoft Power Platform for M365. Experience: 8-10 Years.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Order Management Skill-Order Management,Order Fulfillment,Sales Order, Stakeholder,Supply Chain, Logistic, Order Booking,SCM Exp-2-5 Yrs In Order Management PKG Upto-5.5 LPA Loc-Pune NP-Imm-30 Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill- Order Management, Order Fulfillment, Sales Order, Stakeholder, Supply Chain, Logistic, Order Booking, SCM, Order Tracking, Order to cash, Order Processing
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Information Systems(Maps). Experience: 5-8 Years.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Invoice to Pay(Transactional Accounting). Experience: 5-8 Years.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Contract Manager at our eClinical and Life Sciences team, you will play a crucial role in managing the lifecycle of contracts within our organization. Your responsibilities will include drafting, reviewing, executing, and ensuring compliance with various types of contracts such as MSAs, SOWs, and CDAs. By overseeing these processes, you will help in minimizing risks and optimizing business relationships for both the organization and our clients. Your key responsibilities will involve drafting, reviewing, and updating contract terms to align with legal and business requirements. You will collaborate with internal departments to ensure contracts reflect client needs and operational standards. Additionally, you will advise stakeholders on risks and opportunities associated with contract clauses. Furthermore, you will conduct thorough reviews of contracts, ensure compliance with internal standards, and identify any potential issues with existing contracts and billings. You will oversee the execution of contracts, maintain a centralized database of contracts, and communicate any changes or updates related to contracts to relevant stakeholders. To excel in this role, you should have a Bachelor's degree in Business Administration, Finance, or a related field, along with 2-4 years of experience in contract management. Attention to detail, strong communication skills, project management abilities, analytical skills, and a self-motivated mindset are essential for success in this position. Experience in working with international clients and cross-functional teams, as well as proficiency in MS Office applications, will be beneficial. If you are a detail-oriented and motivated individual with a passion for contract management, we invite you to join our team and contribute to the success of our organization.,
Posted 2 weeks ago
8.0 - 10.0 years
12 - 16 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Financial Planning & Analysis.
Posted 2 weeks ago
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