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4.0 - 7.0 years
4 - 6 Lacs
Hyderabad
Work from Office
We are looking for a passionate and experienced leader to join our team as Restaurant Manager for our HIAL (Hyderabad International Airport, Hyderabad) store. As a Restaurant Manager, you will be responsible for overseeing all store operations, delivering exceptional guest experiences, and driving team performance. This is a strategic leadership role with a direct impact on brand reputation. Job Position: Restaurant Manager (Full Time) Job Location: Hyderabad International Airport (HIAL), Hyderabad Essential Skills for your mission: Leadership Excellence: Inspire, mentor, and lead a team to exceed operational goals and deliver world-class service. Operational Management: Take full charge of store operations - including shift transitions, inventory, and compliance with SOPs and brand standards. Guest Experience: Cultivate an outstanding guest-first culture and resolve issues quickly to maintain high service standards. Coffee Expertise: Deep understanding of coffee, brewing techniques, and beverage presentation to elevate product quality and staff knowledge. Financial Acumen: Drive profitability by managing budgets, controlling costs, and achieving sales targets. IHM Graduate Preferred: Candidates with an IHM background and a proven track record in high-volume coffee environments will be prioritized. Communication & Training: Lead clear communication across shifts, deliver effective training sessions, and nurture continuous improvement. Health & Safety Compliance: Maintain the highest hygiene and safety standards, particularly important in airport environments. Once you are here, you will: Team Leadership Manage, coach, and inspire a team of 20-25 crew and shift leaders. Plan schedules, manage staffing, and lead team briefings. Conduct performance appraisals and handle escalations. Guest Experience Ensure consistent execution of the Tim Hortons guest experience. Resolve customer concerns promptly and professionally. Maintain an inviting ambience aligned with brand guidelines. Operations Management Own daily operations: opening, closing, shift transitions, and reporting. Monitor and analyze sales, labor, and inventory metrics. Ensure all airport regulations and brand compliance requirements are met. Inventory & Maintenance Maintain optimal stock levels, conduct inventory audits, and report discrepancies. Oversee functionality of equipment and liaise with maintenance vendors. Why should you work with us? Tim Hortons is one of the fastest-growing coffee chains in India. Our leadership roles offer structured career development and exposure to dynamic, high-volume environments such as airports. As the face of our HIAL store, you will represent the brand to thousands of travelers and help build a legacy of excellence.
Posted 23 hours ago
1.0 - 7.0 years
3 - 9 Lacs
Bengaluru
Work from Office
Join our team as a Client Service Analyst and become a trusted advisor to our clients, where youll play a pivotal role in managing relationships and resolving issues with our complex treasury and cash management products. Leverage your skills in data analytics, project management, and strategic thinking to deliver exceptional service and drive client satisfaction. Be part of a diverse and innovative global organization that offers endless opportunities for career growth and community involvement. As a Client Service Analyst within JPMorganChase, you will play a pivotal role in enhancing our client relationships by providing top-notch customer service and operational support for our treasury and cash management products. You will be entrusted with a portfolio of clients, where your primary focus will be to address their needs, resolve issues, and ensure their satisfaction. Your role will involve leveraging your knowledge of our products and services to provide solutions, while also identifying opportunities for process improvement. You will be expected to collaborate effectively with internal stakeholders, using your budding influence and presentation skills to drive positive outcomes. Your work will have a direct impact on our teams goals and performance, and you will have the opportunity to grow your skills in areas such as project management, change management, and data & tech literacy. Job responsibilities Manage and maintain client relationships by providing prompt and accurate service to an assigned portfolio of clients, ensuring their needs are met and issues are resolved efficiently. Utilize knowledge of treasury and cash management products to provide technical support and solutions to clients, while also identifying opportunities for process improvement. Collaborate with internal stakeholders to drive mutually beneficial outcomes, using your developing skills in influence and presentation to effectively communicate and persuade. Contribute to project management initiatives, assisting in the planning and execution of projects, and ensuring objectives and desired outcomes are met. Develop a basic understanding of new and emerging technologies, and apply this knowledge to enhance client service and operational efficiency. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in customer service or relationship management, with a focus on treasury and cash management products. Demonstrated ability to establish productive working relationships with internal stakeholders, with a focus on driving mutually beneficial outcomes. Experience in using basic problem-solving techniques to identify and resolve issues, with a focus on improving operational efficiency. Familiarity with project management principles, with experience in assisting with the planning and execution of projects. Willingness to learn and understand new technologies, with a focus on applying this knowledge to enhance client service and operational efficiency. Preferred qualifications, capabilities, and skills Foundational proficiency in leveraging AI/ML technologies and implementing automation tools to enhance client solutions and streamline processes. Beginning skills in digital literacy, process automation, and quantitative reporting to improve efficiency and support innovative client solutions. Beginning knowledge of cybersecurity best practices to protect client data and ensure secure operations. Ability to utilize conflict management and resolution skills to address client issues effectively, while collaborating with cross-functional teams for seamless service operations. Ability to develop and implement strategies to improve client satisfaction and service delivery, with a focus on mentoring team members and managing projects to achieve business goals. Join our team as a Client Service Analyst and become a trusted advisor to our clients, where youll play a pivotal role in managing relationships and resolving issues with our complex treasury and cash management products. Leverage your skills in data analytics, project management, and strategic thinking to deliver exceptional service and drive client satisfaction. Be part of a diverse and innovative global organization that offers endless opportunities for career growth and community involvement. As a Client Service Analyst within JPMorganChase, you will play a pivotal role in enhancing our client relationships by providing top-notch customer service and operational support for our treasury and cash management products. You will be entrusted with a portfolio of clients, where your primary focus will be to address their needs, resolve issues, and ensure their satisfaction. Your role will involve leveraging your knowledge of our products and services to provide solutions, while also identifying opportunities for process improvement. You will be expected to collaborate effectively with internal stakeholders, using your budding influence and presentation skills to drive positive outcomes. Your work will have a direct impact on our teams goals and performance, and you will have the opportunity to grow your skills in areas such as project management, change management, and data & tech literacy. Job responsibilities Manage and maintain client relationships by providing prompt and accurate service to an assigned portfolio of clients, ensuring their needs are met and issues are resolved efficiently. Utilize knowledge of treasury and cash management products to provide technical support and solutions to clients, while also identifying opportunities for process improvement. Collaborate with internal stakeholders to drive mutually beneficial outcomes, using your developing skills in influence and presentation to effectively communicate and persuade. Contribute to project management initiatives, assisting in the planning and execution of projects, and ensuring objectives and desired outcomes are met. Develop a basic understanding of new and emerging technologies, and apply this knowledge to enhance client service and operational efficiency. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in customer service or relationship management, with a focus on treasury and cash management products. Demonstrated ability to establish productive working relationships with internal stakeholders, with a focus on driving mutually beneficial outcomes. Experience in using basic problem-solving techniques to identify and resolve issues, with a focus on improving operational efficiency. Familiarity with project management principles, with experience in assisting with the planning and execution of projects. Willingness to learn and understand new technologies, with a focus on applying this knowledge to enhance client service and operational efficiency. Preferred qualifications, capabilities, and skills Foundational proficiency in leveraging AI/ML technologies and implementing automation tools to enhance client solutions and streamline processes. Beginning skills in digital literacy, process automation, and quantitative reporting to improve efficiency and support innovative client solutions. Beginning knowledge of cybersecurity best practices to protect client data and ensure secure operations. Ability to utilize conflict management and resolution skills to address client issues effectively, while collaborating with cross-functional teams for seamless service operations. Ability to develop and implement strategies to improve client satisfaction and service delivery, with a focus on mentoring team members and managing projects to achieve business goals.
Posted 23 hours ago
0 years
2 - 2 Lacs
Maradu, Kochi, Kerala
On-site
Register Maintenance Visitor Management Frisking and Safeguarding Materials Management Need an experienced Security Guard for the GDX Group at Kochi, Kerala. The site location is at Kundanoor, Ernakulam. This is a office premises the security will be in the front desk. Need to wear security uniforms. Contact No:+91 9220407335. Call between 9.30 AM to 6.30 PM. Age Limit below 45. Food and Accommodation will NOT be provided. Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Language: English (Preferred) Malayalam (Required) Work Location: In person
Posted 1 day ago
0 years
3 - 0 Lacs
Gautam Budh Nagar, Uttar Pradesh
On-site
Posted 1 day ago
3.0 - 7.0 years
3 - 7 Lacs
Bengaluru, Karnataka, India
On-site
KEY ACCOUNTABILITIES: Develop and maintain SOC documentation, attack-based Standard Operating Procedures (SOPs), SLAs, and report templates to be used by Group Technology and regional Business Unit Technology teams. Supervise the team of SOC analysts and act as L2 specialist for the cases escalated by the monitoring team. Conduct threat-hunting activities using SIEM logs and other sources of intelligence to identify undetected threats. Leverage Threat Intelligence to build out and tune use cases for security monitoring and detection and develop security hunting tasks to detect suspicious activity. Work with different IT teams to troubleshoot and resolve security-related issues and assist in configuring the logs to be forwarded from their respective systems to the centralized logging system. Monitor the performance of security devices and take corrective actions for any threshold breaches. Assist the global and regional IT teams in project-related activities such as creating or reviewing the use cases for any new/existing systems and coordinate with vendors to add/update the use cases. Assist in reviewing deliverables from projects, implementation, and health check activities and introduce any potential changes required to IT security monitoring plans. Study vulnerabilities, identify relevant threats, corrective actions/recommendations, and report results. Stay up to date in current tools, techniques, and vulnerabilities to incorporate into monitoring plans. Conduct SOC Maturity Model assessment for Group Technology and regional business units. OTHER: Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World's Principles, values, and culture. Ensure the highest level of safety is applied in all activities, understanding and following DP World's Code of Conduct and Ethics policies. Perform other related duties as assigned. QUALIFICATIONS, EXPERIENCE AND SKILLS: Knowledge and Experience: Bachelor's Degree in Computer Science or equivalent. 10+ years of experience in IT Security with at least 6 years of experience in an L2 role within a security operations center. In-depth technical and hands-on knowledge and experience across Cyber Security and Technology domains. Strong understanding of the Cyber Kill Chain, pervasive threats, attack methods, and remediation. Knowledge of current cyber threats, trends, attack lifecycle, and various Tactics, Techniques, and Procedures (TTPs). Detailed understanding of the MITRE framework and common attack vectors. Industry-recognized professional certifications such as GCIH, Security+, CEH are preferable. Good understanding of E-commerce, logistics, supply chain, and port operations applications will be an added advantage. Experience working with Multinational Companies (MNCs) is preferable. Soft Skills: Excellent analytical skills. Excellent verbal and written communication. Program and Project management skills. Time management skills. Team player and conflict management skills. Ability to adapt in a complex environment, loves challenges, and has the will and drive to learn new things independently. Cultural awareness. Technical Skills: Hands-on experience with managing well-known on-prem & cloud SIEM solutions on public/private clouds like AWS, Azure, etc. Experience of implementing and managing SOAR platforms. Experience with two or more analysis tools used in a CIRT or similar investigative environment. Ability to build content in SIEM systems. Ability to analyse and triage IoCs. Ability to perform in-depth research tasks and produce written summaries covering insights and predictions based on an analytical process.
Posted 1 day ago
0 years
1 - 0 Lacs
Andheri, Mumbai, Maharashtra
On-site
A CCTV (closed circuit television) operator works in a central control room, monitoring and controlling a Factory of screens. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Schedule: Night shift Weekend availability Work Location: In person
Posted 1 day ago
0.0 - 2.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technician –MPDM located in Chennai. What a typical day looks like : Creating part numbers for BOM in agile & Baan Creating AVL in agile & Baan system. Downloading customer documents like product specifications etc & releasing same in CDC Work as a Change Analysts during NPI for new changes. Release Part list to production for new models & after implementation of ECO's Efficiently managing ECOs for manufacturing sites across the globe Use Agile (PLM) system for ECO (Engineering Change Order) creation, reviewing , routing, tracking, releasing and distribution. Study the ECOs / Drawings closely and coordinate with the site Process / Product Engineering team Work closely with Engineering and materials teams to review product updates / modifications. Respond to Business Partner (requestor) and customer on queries relating to Engineering Change Orders Ensure adherence to targets set for all Process Metrics. Good in People management & Leadership skills The experience we’re looking to add to our team: Diploma in EEE / ECE / Mech / E&TC or B.Sc in Physics / ECS 0 to 2 years’ experience in Automotive Industry /EMS / Electronics Products Manufacturing Industry. Hands on experience in the following domains NPI (New Product Introduction) ECO (Engineering Change Order management) BOM (Bill Of Materials) Management Hands on Experience in any PLM software linked to ECO process Excellent written and oral communication skills in English MANDATORY. Knowledge of MS office and MS outlook Good analytical skills. Coaching & mentoring skills. Conflict resolution. What you’ll receive for the great work you provide: Health Insurance Paid Time Off PM15 Job Category Production Engineering Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 day ago
0 years
1 - 1 Lacs
Kochadai, Madurai, Tamil Nadu
On-site
Safety and security of guests, workers and hotel buildings Crime prevention and investigation Security systems including security patrols, surveillance systems, door locking mechanisms, control of restricted areas, monitoring of master keys, etc. Initiating or maintaining policies and procedures for general safety and security Inspections relating to hotel security Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person
Posted 1 day ago
7.0 years
5 - 0 Lacs
Mulund, Mumbai, Maharashtra
On-site
Job Description: Nursing Officer About Emoha: Emoha is a ‘connected community’ for elders and their families, bringing together world-class expertise and delivering single-click access to a range of health, emergency, social-engagement, convenience services at home, so that elders can live life to the fullest. Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry-leading portfolio companies like Sheroes, Talent Edge. More details - www.emoha.com What this role Looks like? We are currently seeking a highly skilled and experienced Nursing Officer to join our team. The Nursing Officer will play a crucial role in overseeing the daily operations, managing a team of nurses and attendants, developing care plans, handling escalations, and ensuring the highest standards of care for our elderly clients. You’ll enjoy this role if you are: Passionate about our mission of serving the elders Possess a performance mindset and raise the bar of achievement consistently. Comfortable with ambiguity and change A collaborator and open communicator who believes in building relationships regardless of title or tenure. A culture builder who understands and believes in building diverse and inclusive teams. Your day to day is: Daily Operations Management: Oversee the day-to-day operations of the home healthcare department, ensuring efficient service delivery, adherence to protocols, and timely resolution of issues. Team Management: Lead and manage a team of nurses and attendants, including recruitment, training, performance evaluation, and career development to maintain a high performing workforce. Care Plan Development and Review: Collaborate with healthcare professionals to develop personalized care plans for clients, regularly reviewing and updating them to meet their changing needs. Escalation Handling: Address and resolve any escalated issues or concerns from clients, families, or caregivers, ensuring a timely and satisfactory resolution. Training and Development: Conduct training sessions and provide ongoing support and guidance to nurses and attendants, ensuring their continuous professional development and adherence to quality standards. Empanelment and Vendor Management: Manage the empanelment process of nursing and attendant vendors, ensuring compliance with organizational standards and monitoring their performance. Collaboration and Coordination: Work closely with multidisciplinary teams, including doctors, therapists, and social workers, to ensure comprehensive and holistic care for clients. You’ll be successful in this role if you have: Nursing Background: should have a nursing background with a minimum of 7 years of experience in the healthcare industry. Home Healthcare Experience: Previous experience in the home healthcare industry, preferably in a managerial or supervisory role, is highly desirable. Care Plan Development: Strong expertise in developing and reviewing care plans for clients, considering their specific medical conditions, preferences, and goals. Escalation Handling Skills: Excellent problem-solving and conflict resolution skills to effectively manage and resolve any escalated issues or concerns. Training and Development: Proven ability to design and deliver training programs, providing continuous support and mentoring to nursing staff for their professional growth. Empanelment and Vendor Management: Familiarity with vendor management processes, including empanelment, performance monitoring, and ensuring adherence to quality standards. Strong Communication: Excellent verbal and written communication skills, with the ability to effectively interact with clients, families, healthcare professionals, and other stakeholders. Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive health and accidental insurance. Amazing variable components (Retention, incentives, etc.) We are generous with ESOPs for folks who treat Emoha like their own company. Qualifications: B. Nursing Degree: BSc Nursing or GNM (General Nursing and Midwifery) degree from a recognized institution. Job Type: Full-time Pay: Up to ₹500,000.00 per year Benefits: Provident Fund
Posted 1 day ago
1.0 years
1 - 3 Lacs
Surat, Gujarat
On-site
As a Customer Care Executive in the pet care industry, you will be the primary point of contact for pet parents, helping them with inquiries, product support, and service-related questions. You will ensure a seamless and positive customer experience that strengthens trust and loyalty toward our brand. Key Responsibilities: Handle inbound and outbound calls, emails, chats, and social media queries from customers related to pet care products and services. Provide accurate information about products, order status, deliveries, returns, and other service-related issues. Understand customer needs empathetically, offering tailored solutions and support to pet parents. Coordinate with internal teams such as logistics, sales, and technical support to resolve customer concerns promptly. Maintain up-to-date knowledge of all products and services to effectively assist customers. Record and update customer interactions in CRM systems accurately and on time. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service. Support in building and maintaining a strong relationship with the customer community through active engagement and feedback collection. Identify recurring issues and share insights with management to improve processes and customer satisfaction. Skills: Excellent verbal and written communication skills. Strong problem-solving abilities and conflict resolution skills. High level of empathy and patience, especially when interacting with pet owners. Ability to multitask and manage time effectively in a fast-paced environment. Strong attention to detail and organizational skills. Familiarity with CRM systems and customer support tools. Qualifications: Minimum 1 year of experience in a customer care or support role. Proficiency in [languages required, e.g., English, Hindi, and/or regional languages]. Basic computer literacy and comfort using support software and tools. Passion for animals and understanding of pet care needs. Preferred Qualifications: Experience in the pet care, veterinary, or e-commerce industry. Bachelor’s degree in any discipline. Prior experience handling social media or chat support. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: Pet care industry: 1 year (Required) Language: Hindi (Preferred) English (Preferred) Location: Surat, Gujarat (Required) Work Location: In person Speak with the employer +91 95860 54006
Posted 1 day ago
0 years
1 - 1 Lacs
Noida Sector 12 , Noida, Uttar Pradesh
On-site
Responsible for maintaining the safety and security of the premises by monitoring surveillance systems, patrolling the property, checking visitor accsess, and preventing unauthorized activities. ensure a safe environment for staff, visitors and assets. location :- badarpur and ghazipur, Delhi. Call :- 7428418395 Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Application Question(s): Do you have experience in same profile ? Language: English (Preferred) Hindi (Required) Work Location: In person
Posted 1 day ago
8.0 - 13.0 years
8 - 13 Lacs
Bengaluru, Karnataka, India
On-site
Job description As a Sr Product Manager, you will lead the vision, strategy, and execution of conversational AI experiences. Your goal is to enhance how user personas interact with AI by leveraging Generative AI, user feedback, and research to improve NPS and engagement. In this role, you will: Define and drive the roadmap - Develop a clear strategy, set key objectives (OKRs), and prioritize the highest-impact work. Collaborate across teams - Work closely with engineering, design, data, and various teams to build best-in-class AI experiences. Be the voice of the product - Align stakeholders, ensuring the product team has the direction and support needed for success. Stay market-aware - Continuously assess trends, refine the product vision, and adjust priorities based on user needs and business impact. Lead with influence - Drive alignment across teams, foster open communication, and champion innovation.Execute with urgency - Overcome challenges, adapt to changing needs, and ensure progress toward goals. This role requires strong product leadership, cross-functional collaboration, and a passion for intelligent, user-friendly conversational experiences. Job duties may evolve based on business needs. Key Responsibilities Vision Strategy - Co-define and drive the multi-year roadmap for conversational AI experiences with stakeholders Generative AI Expertise - Leverage in-house AI/Gen AI chat experiences platform to enhance chat interactions, optimize responses, and personalized engagement. Experience or knowledge of Gen AI - Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Prompts, or AI agents. OKRs Measurement - Establish key objectives, track performance, and report progress against product goals. Stakeholder Engagement - Collaborate with internal teams (Engineering, UX, Data Science, Business) to align priorities and drive execution. User Research NPS Optimization - Collect insights from user interactions, analyse feedback, and refine AI experiences alongside the stakeholders. Cross-Functional Leadership - Lead cross-team meetings, resolve blockers, and ensure alignment on roadmap execution. Influence Without Authority - Drive alignment across teams by effectively communicating priorities and product impact. Conflict Management - Navigate differing viewpoints and drive consensus among stakeholders. Storytelling Communication - Craft compelling narratives to articulate product vision, business impact, and AI capabilities. Technical Acumen - Understand AI-driven conversational platforms, APIs, and system integrations. About you : 8+ years of total work experience with 6+ years of product management experience, preferably in Conversational AI, AI-driven platforms, or customer experience products. Proven ability to set a long-term product vision and execute against a roadmap. Experience with Generative AI, NLP, or chatbot technologies. Strong analytical mindset with experience in setting OKRs and measuring product success. Ability to influence without direct authority, working across multiple teams and stakeholders. Exceptional communication and storytelling skills to articulate product strategy and impact. Experience working with engineering, UX, and data teams to drive AI product development. Strong problem-solving and conflict resolution skills in a cross-functional environment. Ability to thrive in ambiguous and fast-paced environments, adapting to new challenges.
Posted 1 day ago
1.0 years
1 - 2 Lacs
Tondiarpet, Chennai, Tamil Nadu
On-site
Key Responsibilities: Monitor and control entry/exit of employees, visitors, and vehicles Conduct regular patrolling of the factory premises Ensure proper checking of material inwards/outwards using gate pass and challans Maintain security registers , logbooks, and incident reports Respond promptly to alarms, emergencies, and security breaches Check and verify the identity of all individuals entering the premises Assist in enforcing company policies and safety procedures Requirements: Minimum 10th or 12th pass Prior experience as a Security Guard Physically fit and alert at all times Basic knowledge of security protocols and procedures Ability to read and write in both Tamil and English Job Types: Full-time, Part-time Pay: ₹15,000.00 - ₹18,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Posted 1 day ago
0 years
2 - 3 Lacs
Hyderabad, Telangana
On-site
Role Overview: We are seeking a proactive and customer-oriented Customer Support Executive to assist customers with inquiries, resolve issues efficiently, and ensure a high level of customer satisfaction. The ideal candidate will be the face of our customer service, responsible for building trust and maintaining positive relationships. Key Responsibilities: Customer Assistance: Handle customer queries, concerns, and complaints via phone, email, or chat. Issue Resolution: Identify and resolve issues promptly, ensuring customer satisfaction and timely follow-up. Product Knowledge: Maintain in-depth knowledge of company products/services to deliver accurate support. CRM Documentation: Log all interactions, transactions, and customer feedback in the CRM system. Follow-Up: Track and follow up on unresolved queries and keep customers informed. Feedback Gathering: Collect and report customer feedback to help improve service quality. Team Collaboration: Coordinate with internal departments such as technical support or sales for issue resolution. Training Participation: Engage in regular training sessions to stay updated on product/service changes. Performance Metrics: Meet defined KPIs including response time, resolution rate, and customer satisfaction. Conflict Handling: Manage escalated cases professionally and ensure a positive company image is maintained. Required Skills: Strong verbal and written communication skills Patience, empathy, and customer-first attitude Basic knowledge of CRM tools and systems Problem-solving and conflict management skills Ability to multitask and prioritize under pressure Job Type: Full-time Pay: ₹19,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9302473004
Posted 1 day ago
5.0 - 7.0 years
0 Lacs
Davangere, Karnataka
On-site
Job Req ID: 46900 Location: Davangere, IN Function: Sales and Distribution About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Area Sales Manager Job Level/ Designation M2 Function / Department Sales & Distribution Location Davangere (Tumkur) Job Purpose Distribution manager Key Result Areas/Accountabilities Set revenue & sales targets Review and evaluate Channel partners with focus on distributor 3i –infrastructure (office, DSE, computer), investment (working capital) & involvement (ways of working, processes) for reliable & effective service of the market Ensure Distribution planning& execution intensity to enable his team to deliver on expanding town coverage, appointing distributors, adding outlets, building DATA, above norms extraction -sites, quality gross & tertiary Judicious use of SAC budgets to maximize quality customer acquisitions Strengthen market execution & trade relationships and track market intelligence for effective decisions Complete people ownership -effective on-boarding, in-market coaching, rigorous performance review etc -to maximize team incentive earnings and reduce attrition Ensure compliance with company standards, policies and HSW norms by employees and extended teams Core Competencies, Knowledge, Experience 5-7 years of experience in Telco/FMCG In depth understanding of Distribution ecosystem Market understanding & development Detailed Sales & Distribution planning Motivate team & build capability Skilled in conflict management Basic budget management skills Must have technical/ professional qualifications Graduate, MBA preferred English and local market language Skilled in performance analytics, review & driving team target achievement Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 day ago
0.0 years
3 - 4 Lacs
Chennai, Tamil Nadu, IN
On-site
About the job: Key responsibilities: 1. Communicating with the customers efficiently. 2. Communicating with the partners efficiently. 3. Driving Customer satisfaction. Who can apply: Only those candidates can apply who: are from Chennai only Salary: ₹ 3,84,000 - 4,80,000 /year Experience: 0 year(s) Deadline: 2025-08-27 23:59:59 Other perks: Informal dress code Skills required: MS-Excel, Problem Solving, Interpersonal skills, Effective Communication and Conflict Management About Company: We, at Urban Company (earlier UrbanClap), are enabling commerce for home services. Over the last 5+ years, since starting the company, we have emerged as a clear market leader in India, and we are backed by the best investors with ~100M in raised capital. We are now investing deeply in our capabilities, across technology, training, supply, etc., to introduce India to a branded service experience, and in the process create hundreds of thousands of jobs for the service sector. After having done well in all the premium cities in India, we are now working internationally and live in Dubai, Australia & Singapore. We are amongst the fastest and most stable mid-sized consumer tech startups in the country, with a fantastic team of problem solvers.
Posted 1 day ago
0.0 - 5.0 years
1 - 2 Lacs
Nashik
Work from Office
We're seeking an experienced Powder Coating Production Supervisor to lead our manufacturing operations.
Posted 2 days ago
3.0 years
2 - 2 Lacs
Puducherry, Puducherry
On-site
Job Summary: The Restaurant Supervisor oversees the day-to-day operations of the restaurant to ensure smooth service, exceptional customer experiences, and efficient team performance. They act as a link between the restaurant staff and management, maintaining high standards of food, service, health, and safety. Key Responsibilities: Supervise daily restaurant operations including opening and closing duties Monitor and ensure excellent customer service standards at all times Train, motivate, and manage front-of-house staff (waiters, hosts, cashiers) Handle customer complaints and resolve issues efficiently and professionally Maintain cleanliness, hygiene, and safety standards in all areas Ensure all food and beverages are served according to quality standards Assist in staff scheduling and shift planning Manage inventory levels and coordinate with the kitchen and suppliers Enforce company policies and SOPs Generate daily sales reports and update management on operations Skills: Team leadership Customer service excellence Time and conflict management Attention to detail Basic financial and inventory knowledge Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Ability to commute/relocate: Puducherry, Puducherry: Reliably commute or planning to relocate before starting work (Preferred) Experience: Supervisor : 3 years (Preferred) Work Location: In person
Posted 2 days ago
0 years
1 - 2 Lacs
Kottayam, Kerala
On-site
SECURITY GUARDS (MALE) LOCATION - ETTUMANOOR EX-SERVICE MAN PREFERRED OR EXPERIENCED WITH DECENT PERSONALITY FOOD & ACCOMMODATION PROVIDED Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Work Location: In person
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
surat, gujarat
On-site
As an Operations Manager, you will be leading, motivating, and supporting a large team in a time-sensitive and demanding environment. Your responsibilities will include setting up and implementing career development plans for your direct reports, as well as resolving any operational issues that may arise. You will be tasked with managing data collection to update operations metrics, aiming to achieve productivity targets, reduce costs, eliminate errors, and provide excellent customer service. Collaboration with cross-functional support teams to enhance proprietary tools and systems will be a key aspect of your role. Working closely with legal and safety departments will be essential to ensure compliance with regulations. Oversight of materials and inventory management, along with conducting budget reviews and reporting cost plans to upper management, will also fall under your purview. To be successful in this role, you should possess a Bachelor's degree in operations management, business administration, or a related field, along with at least 2 years of proven experience in an operations management position. Your ability to delegate responsibilities effectively while maintaining organizational control over branch operations and customer service will be crucial. Additionally, you should be well-versed in conflict management and business negotiation processes. Proficiency in general business software and a willingness to learn new applications, particularly Microsoft Office (Word, Excel, Outlook), will be expected.,
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
The HVAC Service Manager is responsible for leading a team that installs, repairs, and maintains heating and air conditioning systems in residential and commercial buildings. In this role, you will collaborate with service and installation technicians, dispatch personnel, and other managers to ensure customer satisfaction and achieve departmental goals. As a senior company representative, you will also engage directly with customers, vendors, and suppliers to ensure clear communication of project status and requirements. Your responsibilities will include scheduling, directing, and providing technical support for HVAC technicians to meet service demands and customer expectations. You will be involved in recruiting, interviewing, hiring, and training HVAC technicians as needed to meet workload demands and company or customer requirements. Supervising and directing HVAC technicians to ensure efficient equipment repair, installation, start-up, operation, and other duties are also part of your role. Additionally, you will review technicians" work to maintain quality standards, safety requirements, and productivity levels. Conducting performance appraisals, setting improvement goals, and establishing a regular training program to ensure technicians are up-to-date on service techniques and safety procedures are essential tasks. Communication with dispatch regarding scheduling, project information, and inventory management will be a key aspect of your role. You will be responsible for budgeting, setting goals, and monitoring objectives to ensure departmental profitability. Ensuring compliance with company and departmental policies, overseeing HVAC service vehicles, and staying current with factory OEM training are crucial responsibilities. Generating sales leads, developing maintenance agreements, managing installation projects, and collaborating with other managers to meet company goals are also part of this role. The ideal candidate will have a mechanical background with a deep understanding of HVAC and refrigeration systems. Excellent customer service, sales skills, technical aptitude, leadership skills, and strong communication abilities are required. Being detail-oriented, organized, proficient in common office applications, and having a strong desire for improvement are essential qualities for success in this role. A driving license is also necessary. If you are a motivated individual with the required experience and qualifications, and are willing to work in Hyderabad, we encourage you to apply for this position. Please note that this job description may be subject to change over time without altering the fundamental nature of the role or level of responsibility involved.,
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
The Senior Manager - Powertrain Production (Machine Shop) at Tata Motors in Ahmedabad Plant is responsible for overseeing the cylinder block machining process. The ideal candidate should have a Bachelor's degree in Mechanical or Automobile Engineering with more than 8 years of experience in engine manufacturing. Key skills required for this role include expertise in engine manufacturing processes such as honing, machining center operations, CNC programming, tool correction, and understanding of controls like Fanuc and Siemens. The Senior Manager will be responsible for resolving process and quality issues related to engine assembly and testing, identifying engine defects and conducting root cause analysis, setting up new model machining lines, and improving capacity through debottlenecking. They will also focus on implementing zero rejection concepts, reducing revenue costs, and generating improvement ideas. In addition to technical skills, the ideal candidate should possess strong people management skills to handle conflicts and IR issues, as well as experience in handling work content reduction and implementing TPM principles. Knowledge of quality tools, safety protocols, and adherence to quality systems are essential for this role. Personality traits such as conflict management, good communication skills, and an analytical mindset are crucial for success in this role. The Senior Manager should also demonstrate technical competence in handling CNC machines such as Makino, Nagel, and Robotic Washing equipment. Tata Motors values leadership competencies such as customer centricity, developing self and others, driving execution, leading by example, leading change, and motivating self and others. Functional competencies required for this role include a strong understanding of manufacturing processes, quality systems, and continuous improvement initiatives. If you meet the above qualifications and are ready to take on the challenge of leading the Powertrain Cylinder Block Machining team at Tata Motors, we encourage you to apply now.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As an Assistant Manager - Project Management at ZF, you will be part of the Commercial Vehicle Solutions (CVS) division, contributing to shaping the future of commercial transportation ecosystems. Your role will involve managing new product development projects from kickoff to SOP, ensuring financial control, and monitoring project progress through ZF approved PjM tool (GDPEP). You will be responsible for coordinating with cross-functional team members, conducting steering committee meetings, and ensuring timely closure of project deliverables as per defined timelines. To excel in this role, you should hold a Bachelor of Eng. (Mechanical) degree with knowledge of project management in the automotive industry. Your experience in project management and launch activities, along with the ability to coordinate with CFT members and utilize PjM software, will be key assets. Additionally, your skills in team handling, problem-solving, conflict management, and knowledge of manufacturing processes will be essential for success in this position. Joining ZF Group in India will offer you numerous benefits, including exposure to innovation and technology leadership, a diverse and inclusive workplace culture, opportunities for career development and advancement, global project collaborations, and a focus on sustainability and environmental responsibility. ZF prioritizes the well-being of its employees by providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance. At ZF, Diversity, Equity, and Inclusion (DEI) are fundamental values that are actively promoted and embedded in the company's culture. ZF is committed to fostering an inclusive environment where diversity is valued, and all employees have equal opportunities to thrive and grow. By joining ZF as an Assistant Manager - Project Management, you will be part of an organization that prioritizes inclusivity, innovation, and employee well-being. If you are ready to make an impact and shape the future of mobility with ZF, apply now and be part of our dynamic and innovative team led by Prasanth Jakkula. (Note: This job description is a standard summary based on the provided information and does not include any headers or additional sections.),
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
coimbatore, tamil nadu
On-site
Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond businessone that's changing the world for the better. In this role, you will take on a pivotal position, steering our supplier quality initiatives within the India territory. As a key leader in driving quality excellence, you will play an instrumental role in ensuring that our suppliers consistently deliver parts and components that meet the highest standards of precision and reliability. You will be the primary force behind maintaining rigorous quality benchmarks, leveraging advanced tools and methodologies to not only meet but exceed expectations. You'll strive to exceed parts quality expectations and foster satisfaction through a variety of responsibilities. **Key Accountabilities:** **Supplier Quality Activity** - **Quality Management:** Accurate & rigorous evaluation of current and potential suppliers using multiple tools. Maintain and upgrade product and process quality at suppliers. - **Collaboration:** Work closely with other departments, providing valuable feedback to enhance our operations. Collaborate with other functions as required to execute development projects. Develop positive relationships and work closely with Sourcing Leaders to manage and implement supplier/engineering changes, New Product Introductions, etc. - **Specification and Communication:** Ensure Armstrong products are specified by consulting engineers in Bangalore, articulating our quality requirements to our suppliers and getting the required deliverables. - **New Product Development:** On-time execution of new developments. Identify & qualify new products & suppliers in the region to drive growth. - **Process Compliances:** Drive & ensure compliance to supplier-facing processes (Audits, first article checks, etc.). **Group Company Support** - **Perform Inspections:** Be hands-on in performing inspection of parts to the specified drawings and do sign off with the supplier. Look for the aesthetic appearances as well as critical dimensions compliances. - **Reports Verification:** Understand and verify the Material Test reports, Dimensional Inspection reports, Hydro test reports to name a few. - **New Product Introduction:** Understand the process of NPI, contribute to the technical feasibility study, Review the First Article Inspection reports, support in 1:1 template preparation, train suppliers on our processes. - **New Component Introduction:** Have a sound understanding of the following: Drawings, specifications, casting process, applicable tools (FMEA, Gauge R&R, Control plans, Sampling, Capability studies, etc.) Understand & use tools rigorously to mitigate the risk of non-conformant product from shipping from a supplier's facility. Work closely with the engineering team to ensure adequate understanding of product risks & severities of failure. Lead robust root cause analysis & corrective actions as required. Work closely with the Sourcing team and the value streams to ensure stage gate timelines are adhered to & stated capacity is established. - **Supplier Audits (Process, Product, Quality systems):** Conduct audits in keeping with good practices & publish professional reports in the appropriate system. Identify & communicate best practices/risks. Work with the supplier & other stakeholders to close findings & improve supplier processes. Identify training gaps in our supplier's capability and deliver training to plug them. **What We're Looking For:** **Education and Experience** - A university degree in Mechanical Engineering. - At least 5 years of experience in sand/investment castings & machined parts. **Technical Skills** - Expertise in iron sand casting foundry process & parameters, foundry tooling & gating design, Machining, Process Improvement. - Knowledge of Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) documentation, process capability study, Measurement System Analysis (MSA), drawing reading, and Geometric Dimensioning and Tolerancing (GD&T) interpretation per American Society of Mechanical Engineers (ASME Y14.5). - Knowledge of the strategic sourcing methodology (fact-based negotiations, cross-functional team collaboration). - Proficiency in Microsoft Office Suite. **Soft Skills** - Capabilities in managing strategic supplier relationships (relationship building, performance, development, integration). - Creative problem-solving skills and conflict management. - Strong interpersonal and influencing skills and the ability to communicate openly and authentically. - Capability to simplify complex problems, conduct root cause analysis, and provide clear recommendations. - Regular travel to suppliers across the region to support product quality. **Why Armstrong Fluid Technology ** By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
surat, gujarat
On-site
As an Operations Manager, you will be responsible for leading, motivating, and supporting a large team in a time-sensitive and demanding environment. Your role will involve setting up and implementing career development plans for all direct reports, as well as resolving any problems that may arise. You will be in charge of managing timely data collection to update operations metrics, with the goal of achieving productivity targets, reducing cost per unit, eliminating errors, and delivering excellent customer service. Additionally, you will collaborate with cross-functional support teams to enhance proprietary tools and systems. Working closely with legal and safety departments is essential to ensure that all activities remain compliant. You will also oversee materials and inventory management, conduct budget reviews, and report cost plans to upper management. To qualify for this role, you should have a Bachelor's degree in operations management, business administration, or a related field, along with at least 2 years of proven experience in an operations management position. You must possess excellent delegation skills while maintaining control of branch operations and customer service. Conflict management and business negotiation expertise are highly valued, as well as proficiency in general business software and the ability to quickly learn new applications, particularly Microsoft Office (Word, Excel, Outlook).,
Posted 2 days ago
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