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2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Laundry Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Laundry Executive directs and supervises team members on all operations in the department. He / she reports necessary machine repairs, supplies used or required, variations in water temperature, maintains schedules and trains new team members in line with Hilton and the hotel policies and procedures. What will I be doing? As the Laundry Executive, you will be responsible for performing the following tasks to the highest standards: Responsible for the operation of the Laundry department during your shift. Inspect entire area on productive methods and procedures used. Assist guests with urgent laundry requests. Ensure that all guests’ items are treated carefully to minimize any damages. Thorough and up-to-date knowledge on operating all equipment for laundry operations. Apply for laundry goods and ensure chemicals etc. are used properly, and in correct quantities, to avoid accidents and to keep costs low and quality high. Maintain quality control for in-house linen and uniforms. Report promptly faulty equipment to the Laundry Manager and / or Engineering department. Ensure guest laundry charges are posted correctly and promptly. Confer with assistants and supervisors on production and personnel problems. Train team members according to established procedures, disseminate information and assignments, conduct training meetings to discuss problems and future plans. Establish records for production standards and training techniques. Carry out any other reasonable duties and responsibilities as assigned. Adhere by the hotel’s policies and procedures, Hilton code of business conduct and the hotel’s team member handbook, security and emergency policies and procedures. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Laundry Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: High School Degree. At least 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience. Good communication, organizational and coordination skills. Strong team player. Able to maintain excellent relations with team members. Able to work under physical and mental pressure. Knowledgeable of all areas in the laundry operation such as washing, spotting, starching, dry-cleaning, pressing and laundry machine operation. Understand clothing materials and how to handle them. Computer literacy preferred. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Posted 4 weeks ago
1.0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Mohali, Punjab
On-site
Healthcare Customer Service Representative – English Voice - Campus 2 Healthcare Insurance Customer Service Representative – English Voice Your Potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative - Voice , you’ll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture. Our Great Place to Work® certification in India says it all! #experienceTTEC What You’ll Be Doing Do you have a passion for helping others and providing them peace of mind? (giving someone a piece of mind rhymes with this and carries a different connotation?)In this role, you'll work to resolve customer issues via phone and multiple platforms such as text, email, social media, direct messaging, and other nonverbal written communication channels. Whether it’s providing quick answers, offering compassionate product consultations, or resolving issues with a smile, you’ll be the difference between an average customer experience and an exceptional one. During a Typical Day, You’ll: Answer incoming calls from healthcare plan members. Understand the coverage and healthcare requirements by interacting with members on phone Resolve member issues through verbal and written communication. What You Bring to the Role: 1 year of customer service experience. Ability to read, write, and converse proficiently with in US English. Computer literacy. What You Can Expect: Support for your career and professional development. An inclusive, community-minded organization that encourages giving back. A global team of curious, lifelong learners guided by our company values. A comprehensive benefits package that may include transportation for night shifts, PTO, tuition reimbursement, and health and wellness incentives. A Bit More About Your Role: We’re committed to ensuring you have the skills and supportneeded for success throughout your career. From your first day in training, through individualized engagement coaching, and access thousands of that support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught, your caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to the Team Lead and contribute to the success of both customer experiences and the overall team. About TTEC: Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, satisfied, and profitable customer experiences powered by a combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. TTEC embraces diversity and is committed to building a diverse and inclusive workforce, respecting and empowering different perspectives within our global teams. We aim to reflect the communities we serve, delivering not only amazing service and technology but also humanity. We ensure that all our employees feel valued, possess a sense of belonging, and comfortable being their authentic selves at work. As a global company, diversity is our strength allowing us to bring unique perspectives to the table. Primary Location: India-Punjab-Mohali Job Title: Customer Care Representative Primary Location : India-Punjab-Mohali Job : _Customer Care Representative
Posted 4 weeks ago
5.0 years
4 - 4 Lacs
Nanded, Maharashtra
On-site
Job Title: TGT English Teacher Location: Nanded, Maharashtra Salary: ₹35,000 – ₹40,000/month (Based on qualifications and experience) Experience: 2 – 5 Years Qualification: Bachelor’s Degree in English + B.Ed (Mandatory) Master’s Degree in English (Preferred) Job Type: Full-Time | On-site Job Summary: We are seeking a passionate and experienced TGT English Teacher to join our secondary school faculty in Nanded, Maharashtra . The ideal candidate will be committed to high-quality teaching, student engagement, and language development, with a strong foundation in pedagogy and classroom management. Key Responsibilities: Teach English language and literature to students from Grades 6 to 10. Plan, prepare, and deliver engaging lessons aligned with the curriculum. Develop students' reading, writing, speaking, and analytical skills. Conduct assessments, evaluate student performance, and provide feedback. Encourage student participation and critical thinking through interactive activities. Maintain classroom discipline and foster a positive learning environment. Collaborate with colleagues for academic planning and extracurricular activities. Prepare students for school exams and board-level assessments. Engage with parents during PTMs and communicate academic progress. Stay updated with teaching methodologies and incorporate relevant innovations. Key Requirements: B.Ed degree is mandatory. 2–5 years of experience teaching English at the secondary level. Excellent command over spoken and written English. Familiarity with CBSE/State Board curriculum. Strong classroom management and student engagement skills. Basic computer literacy and ability to use digital teaching tools. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Application Question(s): Food and accomodation provided Language: English (Preferred) Work Location: In person
Posted 4 weeks ago
5.0 - 10.0 years
7 - 8 Lacs
Mumbai, Maharashtra, India
On-site
Description We are seeking an experienced Executive Assistant to support our senior management team. The ideal candidate must have 5-10 years of experience in a similar role and possess excellent organizational and communication skills. Responsibilities Provide administrative support to senior management team, including scheduling appointments, managing calendars, and making travel arrangements Manage and prioritize emails, phone calls, and correspondence Prepare and proofread documents, presentations, and reports Conduct research and gather information for various projects and initiatives Coordinate meetings and events, including booking venues, arranging catering, and managing logistics Maintain confidentiality and handle sensitive information with discretion Skills and Qualifications Bachelor's degree in Business Administration or related field 5-10 years of experience in an Executive Assistant or similar role Excellent organizational and time-management skills Strong communication and interpersonal skills Proficient in Microsoft Office Suite and other relevant software Ability to multitask and prioritize tasks effectively Attention to detail and high level of accuracy Experience in project management and event planning is a plus
Posted 4 weeks ago
3.0 years
2 - 3 Lacs
Fatehgunj, Vadodara, Gujarat
On-site
Job Title: Full-Time Social Worker Location: Career Naksha Office, Vadodara, Gujarat Job Summary: Career Naksha is seeking a dedicated and empathetic Full-Time Social Worker to join our mission-driven team. The role involves supporting individuals from underserved communities, conducting awareness campaigns, organizing career guidance sessions, and collaborating with educational institutions to empower youth through vocational and psychological support Key Responsibilities: Conduct community outreach programs to promote education, career awareness, and skill development. Organize and facilitate workshops, seminars, and career counseling sessions in schools, colleges, and NGOs. Build and maintain relationships with stakeholders such as students, parents, teachers, and community leaders. Work with psychologists and career counselors to address the emotional and mental health needs of youth. Collect field data, document cases, and submit regular reports on community development progress. Coordinate with local NGOs, government bodies, and CSR initiatives for collaborative efforts. Advocate for education and employment rights of youth, especially from marginalized background Required Skills and Qualifications: Bachelor’s or Master’s degree in Social Work (BSW/MSW), Sociology, Psychology, or related fields. 1–3 years of experience in social work or community engagement preferred (freshers with passion are welcome). Strong communication, interpersonal, and problem-solving skills. Ability to empathize with and support diverse populations. Comfortable with fieldwork, travel, and flexible working hours. Basic computer literacy (MS Office, emails, documentation) Preferred Attributes: Fluent in Gujarati, Hindi, and English. Experience working with youth, schools, or skill development programs. Passion for social change and community impact. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Flexible schedule Schedule: Day shift Morning shift Work Location: In person
Posted 4 weeks ago
2.0 - 3.0 years
1 - 0 Lacs
Green Park, Delhi, Delhi
On-site
PRODUCT DESIGNER Role Definition Product designers are responsible for the entire product creation process (i.e., translating the vision and requirements into an actual product), and play an important role during all stages of product development. Responsibilities and Deliverables New Product Development & Research Archive Management Product Presentations & Collaterals Reporting Tasks & Activities New Product Development & Research Brain storming, Ideation, Conceptualization, Sketching and Form Development, 3D Making, and Rendering to develop products. Make Mood boards, Swatch collections, Mock-ups using various materials. Researching global design trends, new materials, and techniques, to maintain innovation and freshness in the brand. Identify vendors, coordinate, and undertake sampling (as required) to ensure all samples are made to the correct specifications and quality standards. Liaise closely with sales teams, vendors, and production teams on an ongoing basis to ensure products and ranges planned suit customers, markets, and price points for each product category. Convert the designs into technical specs as required and ensure all drawings, descriptions, measurements, and communication from the design team to all parties (internal or external) are clear and accurate. Product Presentations & Collaterals Create bespoke product presentations, using existing photos along with detailed swatches and sizes. Creating product renders with colour options, scale changes and product placement. Presentations of collections to the sales and operations teams, to gain internal alignment and finalize the design range for the season. Assist the PR and Marketing team in design related content creation for social media and other marketing collaterals. Archive Management Appropriate filing of design files and updating the design archive to ensure all designs are catalogued, tagged and easily available for future design development. Reporting & Review Regular reporting to Management and MIS as may be in place per given schedules. Regular review of production feedback, market feedback, sales team inputs and evolving customer research to improve the effectiveness of the design function. Measurement Metrics Commercial success of New Products and Collections Ease of manufacturing/producing the products post development Customer and production team feedback Regularity and timeliness of reporting. Use of data to drive decision making. Skills Required A creative eye, good imagination, and vision. A high degree of technical knowledge balanced with creative ability and a hands-on approach. Visual and spatial awareness. Commercial awareness. Computer literacy including three-dimensional conceptual ability and CAD. Knowledge of industrial processes, techniques, and standards. Exceptional creativity and innovation. Excellent time management and organizational skills. Accuracy and attention to detail. An understanding of the latest trends and their role within a commercial environment. Software Packages Autodesk 3ds Max KeyShot MS Office Blender 3D Adobe Photoshop AutoCAD Rhinoceros 3D Adobe Illustrator Solid Works Job Details This is a Full-time in-office job. The location of the job will be New Delhi. Currently we have 2 Open Positions. We are looking for candidates with 2-3 years of experience. Candidates with lesser experience, but of high caliber and confidence in their abilities can also apply. Interested candidates may send in their CV and a Copy of their portfolio along with a covering letter to Job Type: Full-time Pay: ₹12,881.80 - ₹52,604.67 per month Benefits: Paid sick time Paid time off Schedule: Day shift Application Question(s): How many experince do you have with Rhino 3D software Work Location: In person Application Deadline: 17/05/2025 Expected Start Date: 06/07/2025
Posted 4 weeks ago
1.0 years
2 - 2 Lacs
Mohammedwadi, Pune, Maharashtra
Remote
Job Title: Customer Service Executive– International Outbound Voice Process Experience: 0– 1 Year (Freshers Welcome) Location: Pune (No-Remote) Employment Type: Full-Time Shift: Night Shift (US Time Zone) Joining : Immediate Joiners Preferred Job Description: We are looking for enthusiastic and customer-focused individuals for the role of Customer Service Executive in our International Outbound Voice Process team. This role is ideal for fresh graduates or individuals with up to 12 months of experience in a customer support or outbound voice environment. Key Responsibilities: - Make outbound calls to international(US-based) customers to provide assistance or support as per campaign requirements Engage customers in a professional and courteous manner Handle customer queries and concerns with efficiency and empathy Maintain call quality, accuracy, and adherence to script or process guidelines Meet daily/weekly performance targets including call volume, quality, and conversions (if applicable) Maintain proper documentation of interactions in CRM tools. Eligibility Criteria: - Education: Graduate /Undergraduate(Any stream) Experience: Freshers or 6–12monthsin international outbound voice process preferred. Preferred: Prior US voice process experience is a strong plus Availability: Should be available for immediate joining. Required Skills :- Excellent verbal communication skills in English Basic computer literacy (MS Office, typing speed, CRM navigation) Strong interpersonal skills and ability to build rapport with customers Willingness to work in nightshifts and weekends (if required) Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Fixed shift Night shift US shift Language: English (Required) Hindi (Preferred) Work Location: In person Speak with the employer +91 9209897100 Expected Start Date: 07/07/2025
Posted 4 weeks ago
0 years
1 - 1 Lacs
Nagerbazar, Kolkata, West Bengal
On-site
Responsibilities Use SEO best practices to drive traffic to [Company X]’s digital channels Collaborate across teams to determine and solve campaign objectives Monitor digital engagement metrics Promote company offerings to reach new audiences Research market trends and developments relevant to campaign subject matter Aid with the visual design of promotional materials Skills and qualifications Outstanding copywriting, social media, or video production skills Strong knowledge of SEO best practices Ability to work effectively without oversight Confident written and verbal communication skills Superb organizational and time-management abilities High degree of computer literacy call - 6294627876 Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 02/07/2026
Posted 4 weeks ago
3.0 - 6.0 years
1 - 0 Lacs
Kumaraswamy Layout, Bengaluru, Karnataka
On-site
Preschool Teacher with Strong English Language Skills for Arete International School: Job Title: Preschool Teacher – English Language Focus School: Arete International School Location: JHBCS LAYOUT, Bangalore. Reporting to: Pre-Primary Coordinator / Principal Employment Type: Full-Time About Arete International School Arete International School, under the management of Arete Association Trust, is a nurturing learning space committed to early childhood excellence. Our preschool program is rooted in child-centric, play-based learning with a strong emphasis on language development, creativity, and emotional growth. Role Overview We are looking for an enthusiastic and compassionate Preschool Teacher with exceptional command over the English language . The ideal candidate should be passionate about early childhood education, possess strong communication skills, and be capable of building a joyful, language-rich classroom environment for children aged 3 to 6 years. Key Responsibilities Plan and deliver engaging, theme-based lessons that build vocabulary, phonics, and spoken English. Foster an English-speaking environment through storytelling, rhymes, conversations, and role-play. Support holistic child development – cognitive, motor, social, and emotional. Prepare creative classroom activities, visual aids, and learning resources. Assess and document student progress using age-appropriate observation tools. Build strong rapport with parents and conduct regular updates and meetings. Maintain a safe, clean, and joyful classroom environment. Qualifications & Requirements Bachelor’s degree (in Early Childhood Education / English / B.Ed. preferred). Minimum 1–2 years of experience in preschool teaching. Excellent spoken and written English; clear diction and fluency. Warm, caring personality with strong child engagement skills. Knowledge of phonics, EYFS / Montessori / play-way methodology is a plus. Creative, patient, and organized. Preferred Skills Ability to conduct English circle time, rhymes, and story sessions confidently. Good classroom management and child observation abilities. Team player with a positive, growth-oriented attitude. Basic computer literacy (for reporting, parent communication). To Apply Send your resume to [email protected] Job Types: Full-time, Permanent, Fresher Pay: ₹9,810.47 - ₹20,271.58 per month Schedule: Day shift Work Location: In person Application Deadline: 31/07/2025
Posted 4 weeks ago
0 years
3 - 4 Lacs
Mumbai, Maharashtra
On-site
Customer Service Representative - Voice and Chat Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Voice working onsite in Mumbai, Maharashtra you will be a part of bringing humanity to business. #experienceTTEC Our employees spoke. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all! Our recruitment hub is open for walk-in applicants from Monday to Friday, between 10:30 am and 3 pm. Visit TTEC Mumbai at 403 & 404, Nesco IT Park. If you are considering relocation, we also provide virtual interviews. What You will be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you will work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it is getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you will be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You will Answer incoming communications from customers. Connect and resolve issues with customers via verbal & written communication. What You Bring to the Role Minimum 3 months’ customer service experience Ability read, write, and speak English at a strong proficiency level. Computer literacy What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged. A global team of curious lifelong learners guided by our company values. Monthly CTC between INR 30,000 - 38,000 with additional performance bonus opportunities. And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health, and wellness incentives. Must be able to work on a rotating schedule and weekends/holidays if needed. Visit for more information." A Bit More About Your Role We are committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cannot be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You will report to the Team Lead. You will contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That is all we do. Since 1982, we have helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect on the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location : India-Maharashtra-Mumbai Job : _Customer Care Representative
Posted 4 weeks ago
4.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Title: Product Stewardship Associate II Summary: This position will be responsible for responding to Product Stewardship related inquiries from Momentive customers to support all Businesses/Segments in APAC region. This includes responding to identified categories of customer inquiries (e.g. on/not on a specific list like chemSHEPRA, IMDS, RoHS, SVHC, etc.,), which involves working with the global Product Stewardship, Technology, Quality and Commercial teams to obtain the requested information in a timely fashion. This role will also participate in the development and implementation of standardized procedures and processes, create response templates and standardized responses, and contribute to IT system improvements and reporting, to optimize the delivery of consistent product regulatory compliance communications to customers globally. This position will be responsible for supporting Momentive’s Product Stewardship strategy and will participate in project teams to achieve desired objectives. Responsibilities Include: Responsibility / Project Management Responsible to coordinate PSID (Product Stewardship Information Data), Food PRID and East CIDP from APAC region. Product Stewardship customer inquiry management: Responding to routine customer inquiries on topics like Substances of Concern, restricted/banned substances list (on chemSHEPRA, ROHS, SVHC, IMDS/GADSL, PFAS, conflict minerals, etc.,). Using standardized responses and processes. Acting as APAC point of contact for customer questionnaires. Data/system management: Supporting the implementation of an efficient customer communication system, including updating and maintaining any databases/tools/templates that are identified and implemented, for the purposes of storing and/or communicating regulatory information. Conducting PSID/Food PRID/ECIDP SAP data management tasks within APAC region to support regulatory activities. Development of operating procedures and working instructions related to above customer inquiries and support the related training. Monitors, analyzes and reports metrics, to ensure process effectiveness and continuous improvement. Participates in projects related to standardization and digitization of customer inquiry management. Execution Provide accurate, consistent and on-time standard responses to internal and external customers. Participate in multiple activities without compromising delivery. Actively prioritizes workload to achieve highest efficiency. Collaboration & Communication Ensuring information shared within team and external parties is clear and actionable. Routinely share information and learnings within PS Team and in regional meetings. Support internal PS Team, other Momentive business functions, and external parties to support regulatory needs and activities. Regulatory Skills Responsible for providing information on multiple areas of regulatory principles and compliance practices (e.g. ROHS, SVHC, PFAS, POPS, Conflict Minerals, etc.,). Fully aware and able to apply data protection principles with respect to regulatory tasks. Technical Skills Leverage internal resources and databases to obtain required technical information. Identify potential new customer response categories requiring template generation. Process Skills Identify and execute tasks for defined process improvement projects. Provide input for potential process improvement projects and testing solutions. Knowledge Leverage basic knowledge of silicone chemistry as well as industry practices, techniques, and standards. Work independently with SAP EHS Module and relevant business tools. Qualifications: The following are required for the role Bachelor or above of technical degree in Engineering, Pharmacy, Chemistry, Biology, Life Science, Environmental Science, Industrial Hygiene, Safety Engineering, Public Health or equivalent. Minimum 4 to 6 years, relevant experience in the chemical or related industry in Product Stewardship and Regulatory Compliance/ Environmental Health and Safety/Occupational Safety and Industrial Hygiene or other applicable experience. Ability to work cross-functionally and proactively establishes connections. Excellent interpersonal skills. Able to work, lead, and manage across functions in a global organization with matrix reporting structure. Understanding of APAC regulatory framework and product regulatory legislations. Able to manage multiple priorities simultaneously. Excellent English verbal and written communication and presentation skills. Computer literate in standard office systems. Position requires availability for global calls and interactions, may have to be open to flexible working hours to overlap with the business day in case of supporting different time zones. SAP EH&S / Microsoft Excel/Teams/Power BI experience. Project Management skills. What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. Join our Momentive team to open a bright future. #BePartoftheSolution About Us: Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer’s products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.
Posted 4 weeks ago
0 years
1 - 3 Lacs
Gomtinagar, Lucknow, Uttar Pradesh
On-site
Role Overview: As a UK Outbound Customer Sales Advisor, you will be responsible for contacting prospective customers across the UK to promote and sell our products or services. Your role is crucial in driving revenue growth and ensuring every customer interaction is professional, engaging, and compliant with UK regulations. Key Responsibilities: Make outbound calls to targeted UK customers from provided leads databases. Promote products and services confidently and persuasively. Understand customer needs and match them with suitable solutions. Achieve individual and team sales targets, KPIs, and conversion metrics. Handle objections and queries in a professional manner, maintaining excellent customer experience. Record all interactions accurately in CRM systems. Ensure adherence to compliance, data protection, and quality standards (e.g., GDPR, FCA if relevant). Follow up with warm leads and nurture ongoing opportunities. Participate in ongoing product and sales training. Key Skills & Requirements: Previous experience in outbound sales or telesales (UK campaign experience preferred). Excellent communication skills with a clear, professional telephone manner. Strong persuasion and negotiation abilities. Target-driven mindset and a proactive approach to achieving results. Ability to work in a fast-paced, dynamic environment. Basic computer literacy and familiarity with CRM tools. Benefits: Competitive salary with attractive commission structure. Incentives and performance bonuses. Ongoing training and career development. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: UK shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 90058 10957
Posted 4 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Kolkata, West Bengal, India
On-site
Key Responsibilities: Provide technical support and customer service via phone, email, or chat for products related to electrical, electronics, mechanical, or automobile systems. Understand product features and functionalities to assist customers effectively. Troubleshoot and resolve basic technical problems by guiding customers through standard processes. Log and document customer issues and solutions in the CRM or ticketing system. Escalate unresolved or complex issues to higher-level technical teams. Participate in training sessions to enhance product knowledge and customer handling skills. Collaborate with cross-functional teams to resolve customer issues and improve service quality. Adhere to company policies and work schedules, including shift rotations if required. Eligibility & Requirements: Fresh graduates in Electrical, Electronics, Automobile, or Mechanical Engineering. Basic understanding of technical concepts related to your engineering discipline. Good verbal and written communication skills in English. Problem-solving mindset with a customer-oriented approach. Willingness to work in shifts, including nights and weekends as needed. Computer literacy and eagerness to learn new software/tools. Ability to work well in a team environment.
Posted 4 weeks ago
0 years
0 - 0 Lacs
Ahmedabad, Gujarat
On-site
This is a full-time on-site role for a Computer Operator located in Ahmedabad . The Computer Operator will be responsible for managing daily computer operations , Data entry , Scanning of Records , handling back office tasks and ensuring computer literacy . The role includes regular communication with team members and maintaining operational efficiency. Qualifications Proficient in Computer Operations and Computer Literacy Experience with Back Office Operations Strong Typing skills Excellent Communication skills Detail-oriented with strong problem-solving skills Ability to work efficiently in an on-site environment Previous experience in document management is a plus Bachelor's degree in a related field is preferred Fresher can also apply. Interested candidates can share their resumes on [email protected] or call on 9714729658 Job Type: Full-time Pay: From ₹8,000.00 per month Schedule: Morning shift Work Location: In person
Posted 4 weeks ago
5.0 years
0 Lacs
Boisar, Thane, Maharashtra
On-site
The Dyeing Master is responsible for planning, supervising, and controlling the dyeing operations for woven fabrics to achieve desired shades, quality, and production efficiency. This role ensures proper recipe formulation, machinery utilization, and compliance with quality and safety standards. ⸻ Key Responsibilities: Technical & Operational: Plan and execute the dyeing process for various types of woven fabrics (cotton, polyester, blends). Prepare dye recipes, monitor chemical usage, and ensure shade accuracy. Operate and manage dyeing machines (jet dyeing, soft flow, winch, etc.). Conduct pre-dyeing and post-dyeing fabric checks. Troubleshoot dyeing defects like patchiness, uneven shade, color bleeding, etc. Maintain batch-wise records of fabric, chemicals, and process parameters. Quality Assurance: Work closely with the QA/QC team to ensure shade matching and colorfastness standards. Approve lab dips and bulk production shades. Monitor pH levels, temperature, liquor ratio, and other critical dyeing parameters. Team Management: Supervise dyeing operators and helpers; assign daily work and ensure adherence to SOPs. Train staff on best practices in dyeing and chemical handling. Ensure cleanliness and maintenance of dyeing machines. Compliance & Safety: Follow and enforce safety guidelines in handling chemicals and machinery. Ensure proper waste management and effluent treatment processes in coordination with the ETP team. Maintain logs and documentation for audits and certifications (e.g. GOTS, OEKO-TEX, etc.). ⸻ Qualifications & Experience: Diploma or Degree in Textile Chemistry / Processing or relevant field. 5+ years of experience in woven fabric dyeing. Strong knowledge of reactive, disperse, vat, and other dye types. Familiarity with lab-to-bulk reproducibility and recipe scaling. ⸻ Skills Required: Shade matching and color theory Process control and data analysis Leadership and communication Knowledge of fabric behavior and dye compatibility Basic computer literacy for process recording and reporting
Posted 4 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Kolkata, West Bengal, India
On-site
Key Responsibilities: Provide technical support and customer service via phone, email, or chat for products related to electrical, electronics, mechanical, or automobile systems. Understand product features and functionalities to assist customers effectively. Troubleshoot and resolve basic technical problems by guiding customers through standard processes. Log and document customer issues and solutions in the CRM or ticketing system. Escalate unresolved or complex issues to higher-level technical teams. Participate in training sessions to enhance product knowledge and customer handling skills. Collaborate with cross-functional teams to resolve customer issues and improve service quality. Adhere to company policies and work schedules, including shift rotations if required. Eligibility & Requirements: Fresh graduates in Electrical, Electronics, Automobile, or Mechanical Engineering. Basic understanding of technical concepts related to your engineering discipline. Good verbal and written communication skills in English. Problem-solving mindset with a customer-oriented approach. Willingness to work in shifts, including nights and weekends as needed. Computer literacy and eagerness to learn new software/tools. Ability to work well in a team environment.
Posted 4 weeks ago
1.0 years
1 - 1 Lacs
Perungudi, Chennai, Tamil Nadu
On-site
Role: Mammogram X-Ray Technician Key Responsibilities: Perform mammography and basic X-ray procedures as per clinical protocols Ensure patient comfort and safety throughout the procedure Maintain proper documentation and machine handling records Adhere to quality standards and infection control practices Assist radiologists with clear imaging and reports. What We’re Looking For: Diploma or Degree in Radiology/Medical Imaging Technology Fresher or up to 1 year of experience in X-ray or mammography Willingness to learn and adapt to clinical protocols Good communication and patient-handling skills Basic computer literacy for report entries Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 03/07/2025 Expected Start Date: 07/07/2025
Posted 4 weeks ago
0 years
0 Lacs
Neelankarai, Chennai, Tamil Nadu
On-site
Position: Customer Support Trainee Qualification: Any Degree. The selected candidates will be trained in the Customer Support for 6 months. After completion of 6 months salary will be increased based on the performance. Job Type: Full-time. Requirements: Bachelor’s degree in any discipline (Freshers). Strong verbal and written communication skills. Basic computer literacy (MS Excel, MS Office, Email). Customer-focused attitude with a willingness to learn. Ability to remain calm and professional. Good problem-solving skills and attention to detail. Team player with a positive attitude. Job Type: Full-time Benefits: Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Neelankarai, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your present location? Work Location: In person
Posted 4 weeks ago
0 years
1 - 1 Lacs
Okhla, Delhi, Delhi
On-site
Job Title: Data Entry Executive Location: Okhla Phase 2, New Delhi Company: Growth India Salary: ₹10,000 – ₹15,000 per month (based on experience and skills) Job Summary: Growth India is looking for a detail-oriented and motivated Data Entry Executive to join our team. The ideal candidate should have a good command of Microsoft Excel , excellent communication skills in English , and strong computer proficiency . Key Responsibilities: Enter and update data accurately in Excel and company systems Maintain records and ensure data integrity Generate simple reports using Excel (basic formulas, formatting, etc.) Coordinate with team members and respond to queries Perform general office tasks related to data and documentation Requirements: Basic to intermediate knowledge of Microsoft Excel Good English communication skills (spoken and written) Strong computer literacy and typing speed Attention to detail and ability to work independently Minimum qualification: 12th Pass (Graduate preferred) Work Schedule: Full-time position Monday to Saturday Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Morning shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
Posted 4 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka
On-site
Company Description Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. Our mission is to lead the travel industry by leveraging our technology to simplify, personalize, and enhance customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”.We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveler journey for millions of people. Job Description Web check-in(WCI) agents support our business partners in completing WCI for their customers when the automated process fails. Agents will have a queue of WCI which needs to be processed every day manually. Key responsibilities: Identifying customer needs Recommending solutions to improve the quality Completing the airline check-in in a timely and accurate way Tracking the daily work Reporting to supervisors Forwarding unresolved queries to specialistsTo be successful in this role, agents should have good exploring skills, patience, attention to fill correct details, conflict resolution and computer literacy who’s able to earn our clients’ trust.Agents should also be able to help establish our reputation as a company that offers excellent customer support by giving timely feedback to improve the quality. Requirements : Excellent English knowledge Customer service attitude Good in exploring web portal options . Willing to work in different time zone Responsible enough to clearly follow the defined process . Passion for travel industry Qualifications : Any Degree
Posted 4 weeks ago
1.0 - 2.0 years
3 - 3 Lacs
Chhajarsi, Noida, Uttar Pradesh
On-site
Mobilizer & Placement Coordinator Experience: 1-2 Years CTC: 25k-30k pm Qualification: Graduate in any discipline (Preferably in Social Work, Education, or related fields) Location: Noida – 201301 About us: Y4D Foundation works with the mission of "Empowering The Underprivileged" through intensive programs focused on education, health, and livelihood. Skills Required: Mobilization Skills Placement & Networking Skills Coordination & Organization Skills Soft Skills Basic Computer Literacy Key Responsibilities: Mobilization & Placement Targets: Achieve mobilization and placement goals within the given timeline. Community Outreach: Conduct outreach programs in rural and urban areas to encourage youth participation in skilling programs. Candidate Identification: Identify and enroll eligible candidates through awareness campaigns, counseling sessions, and career guidance workshops. Stakeholder Engagement: Collaborate with local authorities, NGOs, community leaders, and educational institutions to maximize outreach. Tracking & Follow-up: Maintain and update candidate databases, ensuring regular follow-ups on attendance, performance, and engagement during training. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Chhajarsi, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you an immediate joiner? Experience: Mobilization: 1 year (Preferred) Location: Chhajarsi, Noida, Uttar Pradesh (Preferred) Willingness to travel: 100% (Required) Work Location: In person
Posted 4 weeks ago
0 years
2 - 3 Lacs
Yelahanka New Town, Bengaluru, Karnataka
On-site
We are looking for articulate, customer-focused, and results-oriented Customer Service Executive to join our growing team in Bangalore . The ideal candidate will be responsible for handling inbound customer calls , providing effective and timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This position is open to both freshers and experienced professionals who are passionate about delivering exceptional service and eager to build a rewarding career in a dynamic work environment. Key Responsibilities: Professionally manage inbound customer calls with empathy and efficiency Identify and resolve customer queries by providing accurate, timely information Document customer interactions clearly and accurately in the internal system Collaborate with internal teams to escalate and resolve unresolved issues Maintain service quality standards and contribute to overall team performance Candidate Requirements: Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal and active listening skills with a customer-first approach Basic computer literacy and familiarity with CRM or ticketing tools Ability to multitask and work effectively in a fast-paced environment Must be based in Bangalore or willing to relocate Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹25,000 per month (depending on experience) Structured training and career development opportunities Positive and collaborative work culture Clear path for internal growth and advancement Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Required) Work Location: In person Speak with the employer +91 9380839640
Posted 4 weeks ago
0 years
2 - 3 Lacs
Bengaluru, Karnataka
On-site
We are looking for articulate, customer-focused, and results-oriented Customer Service Executive to join our growing team in Bangalore . The ideal candidate will be responsible for handling inbound customer calls , providing effective and timely resolutions, and ensuring a seamless customer experience in both English and Hindi . This position is open to both freshers and experienced professionals who are passionate about delivering exceptional service and eager to build a rewarding career in a dynamic work environment. Key Responsibilities: Professionally manage inbound customer calls with empathy and efficiency Identify and resolve customer queries by providing accurate, timely information Document customer interactions clearly and accurately in the internal system Collaborate with internal teams to escalate and resolve unresolved issues Maintain service quality standards and contribute to overall team performance Candidate Requirements: Excellent verbal communication skills in both English and Hindi (mandatory) Strong interpersonal and active listening skills with a customer-first approach Basic computer literacy and familiarity with CRM or ticketing tools Ability to multitask and work effectively in a fast-paced environment Must be based in Bangalore or willing to relocate Salary & Benefits: Competitive salary ranging from ₹20,000 to ₹25,000 per month (depending on experience) Structured training and career development opportunities Positive and collaborative work culture Clear path for internal growth and advancement Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person
Posted 4 weeks ago
2.0 years
0 Lacs
Delhi, Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA4 Target Start Date 2025-07-15 Deadline for Applications July 7, 2025 Terms of Reference Operational context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu. Desired Candidate Profile: The Protection Assistant is part of the Protection Unit and reports to the Senior Protection Associate. S/he is expected to work closely with his/her team, other units in the office, partners and refugee communities. The candidate will strengthen two-way communication with refugee and asylum-seekers. S/he will play a vital role in building and maintaining strong linkages with refugee community and their community-based structures, ensuring timely and effective communication through regular community engagements, protection monitoring visits and field missions. Through dealing both in person, via phone and other communication channels with individual refugees and asylum seekers, conducting outreach activities and community engagement, the Protection Assistant will help adopt a robust community-based protection approach to address the protection and assistance needs of the communities. S/he will stay abreast of the community structures of the population of concern and develop strong links with a cross-section of members of refugee communities, using an AGD approach. Additionally, s/he will be responsible for preparing letters for refugees, managing emails and responding to queries from refugees and asylum seekers via email, letters, and in-person / telephonic meetings. Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics. S/he will maintain and update individual case information in UNHCR's proGres v4 database, update Specific Needs Codes (SNC), identify Persons with Specific Needs (PWSN), and make referrals to partners and service providers for appropriate interventions. S/he will co-ordinate with the security focal point for any security related incidents. A minimum of two years of direct work experience with refugees and asylum seekers, at UNHCR or its partners in the context of community-based protection is required. Experience in working with vulnerable or traumatized individuals and strong cross-cultural communication skills are desired. Strong understanding of UNHCR's protection principles and Community-Based approaches is required. Data analysis and writing skills are required. Proven record in the usage of proGres database, and Microsoft Office applications such as Word and Excel are required. Excellent communication skills both verbal and written, attention to detail and ability to meet tight deadlines and strong organizational and time management skills are required. A demonstrated ability to work with communities is desirable. This is a UNOPS LICA position and is open only to Indian nationals. Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work either from the UNHCR Registration center Office or other UNHCR /partner locations in New Delhi, India. Education & Professional Work Experience Essential: Degree in Social Work, Political science, International Relations or any other relevant studies 2 years of work experience relevant to the Job profile Standard Job Description Protection Assistant Organizational Setting and Work Relationships The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities. The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor. The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. Observe and respect protection related Standard Operating Procedures (SOPs). Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners. Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement. Facilitate liaison with competent authorities for the issuance of personal and other relevant documents. Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR). Select PoC for preliminary interviews and decide which relevant information to share. Enforce integrity in the delivery of protection services by local implementing partners. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Protection (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential: Not specified. Desirable: Not specified. Functional Skills PR-Protection-related guidelines, standards and indicators PR-Refugee Protection Principles and Framework IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework Education Certifications HCR Learning Program - UNHCR, HCR Protection Induction Prog - UNHCR Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 4 weeks ago
3.0 years
0 Lacs
Delhi, Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA6 Target Start Date 2025-07-15 Deadline for Applications July 7, 2025 Terms of Reference Operational Context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State. Desired Candidate Profile The Registration Associate will be a part of the Registration- RSD Unit and report to the Associate RSD Officer. The Registration Associate will contribute to the implementation of the Digital Gateway multi-year project (2025-2027) funded by Bloomberg Philanthropies to promote birth and death registration for refugees and asylum seekers registered with UNHCR India. The Registration Associate will coordinate the verification exercise to ensure face to face onboarding of refugees and asylum seekers on the digital gateway and work closely with the registration team and registration partner staff on management of digital hubs at registration centres. The Registration Associate will contribute to monitoring the efficiency and quality of registration processes that support the digital gateway with a focus on birth and death registration. The Registration Associate will support the development of communication material and reporting related to the digital gateway project. The Registration Associate will support the capacity building of refugee led initiatives to support refugees and asylum seekers to access the digital gateway and awareness raising on birth and death registration. The Registration Associate will support advocacy efforts for inclusion of refugees and asylum seekers in national systems and services, including access to birth and death registration. A minimum of 3 years of direct work experience with refugees and asylum seekers, at UNHCR or its partners in the context of reception, registration, continuous registration, biometrics, documentation and/or related procedures is required. Experience in working with vulnerable or traumatized individuals and strong cross-cultural communication skills are desired. Strong understanding of UNHCR's registration, biometrics and documentation procedures is required. Prior work experience on issues related to birth and death registration of refugees and asylum seekers is desired. Strong data analysis and report writing skills are required. Proven record in the usage of proGres database, Biometric Identity Management System (BIMS) and Microsoft Office applications such as Word and Excel are required. Excellent English writing skills, attention to detail and ability to meet tight deadlines and strong organizational and time management skills are required. A demonstrated ability to deliver training, including on-the-job coaching and guidance to UNHCR registration staff and partners, is highly desirable. Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work from UNHCR's registration center at New Delhi. Standard Job Description Registration Associate Organizational Setting and Work Relationships The Registration Associate is a member of the Registration team and is normally supervised by the Registration Officer. The Registration Associate is responsible for supporting all activities related to registration, and with ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions. Depending on the size and structure of the Office, the Registration Associate may provide day-to-day supervision, direction and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties Assist in the implementation of registration strategies and methodologies for populations of concern. Assist in the supervision and daily running of registration team activities, where required. Conduct registration interviews when required in accordance with registration standards and guidance. Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. Maintain accurate and up-to date records and data related to all registration cases. Identify persons with specific needs and ensure timely referral to protection follow-up as required. Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation. Draft correspondence and reports relating to registration activities in the operation, when required Provide statistics and draft reports related to registration data, as requested. In consultation with the supervisor, make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective. Draft and submit reports and statistics related to registration. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Social sciences; Statistics; Mathematics; Information technology; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Good computer skills, particularly in data management. Desirable Training in basic principles of international protection. Experience in working with UNHCR proGres software. Functional Skills IT-Computer Literacy IT-IT Refugee Systems & Applications DM-Data Collection and Analysis DM-Data Management CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting) TR-Training - Virtual and face to face RG-Registration SoPs Design/Implementation (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting), DM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, RG-Registration SoPs Design/Implementation, TR-Training - Virtual and face to face Education Certifications Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - Other Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 4 weeks ago
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