Collection Executive

Contacting Debtor: Reaching out to customers who have outstanding debts to discuss payment options. Negotiating Payment Plans: Working with customers to create manageable payment plans that ensure debts are paid off in a timely manner. Resolving Discrepancies: Investigating and resolving any disputes or issues related to outstanding debts. Record Keeping: Maintaining detailed and accurate records of all collection efforts, communications, and payment agreements. Following Up: Regularly monitoring outstanding accounts and following up with customers to ensure they are adhering to their payment plans. Compliance: Adhering to all applicable laws and regulations related to debt collection, such as the Fair Debt Collection Practices Act. Communication: Effectively communicating with customers and clients to explain outstanding debts, payment options, and potential consequences of non-payment. Data Analysis: Monitoring accounts receivable aging reports and prioritizing collection efforts based on delinquency status. Skills and Qualifications: Excellent communication and negotiation skills . Ability to prioritize, problem-solve, and multitask . Knowledge of debt collection laws and regulations . Experience in accounts receivable or related fields . Ability to handle customer queries and resolve issues Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Location: Delhi, Delhi (Required) Work Location: In person