Collection and Repo Executive - TW

LTFinance

1 - 4 years

3 - 6 Lacs

Jaipur

Posted:3 days ago| Platform:

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Skills Required

credit collection team management debt recovery collection management customer service team handling recovery financial services sales recovery operations excel marketing computer collections telecalling skip tracing payment collection finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

LTFinance is looking for Collection and Repo Executive - TW to join our dynamic team and embark on a rewarding career journey.

Responsible for recovery of overdue accounts and EMIs from customers with Two-Wheeler (TW) loans
Visit delinquent customers regularly and follow up via calls, visits, and legal notices to ensure timely payment and resolution
Negotiate repayment terms and collect payments as per company policy while maintaining professionalism and ethical conduct
Identify non-cooperative or high-risk cases and escalate for repossession or legal action as necessary
Coordinate with field agents and repo agencies to locate, seize, and retrieve two-wheelers in compliance with regulatory norms
Ensure all repossessed vehicles are properly documented and moved to designated yards with accurate reporting
Maintain updated collection logs and provide daily status reports to the collection manager
Assist in skip tracing, address confirmation, and location mapping for untraceable customers
Ensure customer grievances and disputes related to dues or repossession are addressed tactfully and promptly

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