1 - 4 years
2 - 3 Lacs
Posted:3 days ago|
Platform:
Work from Office
Full Time
Responsible for upholding the Piramal brand and for managing the collection targets by conducting
daily field visits and following up with customers for collections
Visit the assigned locations and collect payments of EMIs from the customer
Explain the benefits of auto debit to customers, and assist them in filling the auto debit form
accurately
Coordinate with branch operations team to complete and activate auto debit process
Discuss alternate payment arrangements if auto debit not possible, and follow up to make sure the
payments are made
Track the EMI collection and maintain proper documentation for cash collection
Collections and
Fraud control unit
Update the database with information on collection status from daily field visits
Escalate critical matters to reporting authority for any process or data related deviations and ideate on
resolution
Review the NPA periodically, and initiate legal action against consistent defaulters based on the company
policy
Provide periodic update of all accounts in the portfolio to the collections team
Follow the process and procedure for collections as set forth by the company
Responsible for knowing and complying with all the legal requirements as per the law of the land
Ensure compliance with company policies when interacting with customers for collections
Participate in periodic policy trainings
Should be willing to adapt to digital tools and processes
Contact : Dinesh kumar - 9786432904 - dineshkumar.s2@piramal.com
Nithya - 9025584772 - nithya2@piramal.com
Piramal Finance
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