Cluster Manager

As the leader of our pharmacy chain, you will be responsible for driving expansion and ensuring operational excellence across our stores. Your role will involve overseeing the opening of new stores, managing site surveys, negotiating with landlords, handling legal paperwork, and ensuring that existing outlets operate efficiently, profitably, and in compliance with regulations. This hands-on position requires a B.Pharm qualification and experience in multi-unit retail pharmacy operations. Your key responsibilities will include: New Store Expansion: - Conducting market and sales surveys to identify potential locations - Negotiating lease agreements and rental terms with landlords - Managing legal and property paperwork such as layout, licenses, and obligations - Coordinating interiors, equipment sourcing, fit-outs, and store launches Store Operations & Management: - Overseeing daily operations including staffing, workflow, inventory management, and compliance - Setting and monitoring KPIs such as sales, inventory turnover, shrinkage, and footfall - Training and mentoring store managers and teams to build capabilities - Implementing and auditing SOPs for dispensing, merchandising, and stock control Sales & Profitability: - Collaborating with marketing to execute promotions, merchandising, and community outreach - Analyzing sales trends to continuously improve store performance Regulatory & Compliance: - Ensuring compliance with pharmacy regulations and health/safety norms - Maintaining meticulous records including licenses, SOPs, drug storage, and audits - Coordinating with corporate audits, inspections, and legal teams Team Leadership & Coordination: - Recruiting, training, and managing store operations teams - Developing leadership across stores - Reporting performance and insights to senior management Qualifications & Experience: - Educational: B.Pharm from a recognized institute - Experience: 5+ years in retail pharmacy store operations or expansion - Proven track record in managing multi-unit pharmacy outlets, new store rollouts, lease negotiation, P&L management, and inventory control Skills & Competencies: - Leadership: team building, mentoring, performance management - Commercial acumen: lease negotiations, budget & cost control - Operational expertise: SOP implementation, inventory management, P&L analysis - Regulatory knowledge: pharmacy laws, compliance, documentation - Project management: store launches, timelines, vendor coordination This is a full-time, permanent position with benefits including Provident Fund. The work schedule may involve morning and rotational shifts, and the work location is in person. The application deadline for this position is 08/07/2025.,