Client Servicing Manager

As a professional in Client Relationship Management, you will be responsible for building and maintaining strong relationships with clients, serving as their primary point of contact. It is essential to understand clients" business objectives, target audience, and marketing goals to effectively address their needs and concerns. Additionally, you will be expected to identify opportunities for upselling and cross-selling within existing client accounts and contribute to new business development initiatives by developing and presenting proposals to potential clients. Resolving client issues and complaints in a timely and effective manner is also a crucial aspect of this role. In terms of Project Management, you will oversee the entire project lifecycle, from initial briefing to final delivery. This includes developing detailed project plans, timelines, creative checklists, presentations, and budgets. Brainstorming on event concepts and designs while aligning them with clients" requirements will be part of your responsibilities. Assigning tasks to team members, monitoring progress, ensuring timely delivery of high-quality deliverables, and managing project budgets and expenses are key components of successful project management. Additionally, giving presentations to clients to update them on project status is essential. As a Team Manager, you will lead and mentor a team of executives, fostering a collaborative and positive team environment. Providing guidance and support to team members, conducting performance reviews, and offering constructive feedback are crucial for team success and individual growth. In terms of Reporting and Analysis, you will be required to prepare regular reports on project progress, client satisfaction, and event performance. Utilizing data-driven insights, you will optimize future events to ensure continued success and client satisfaction. Overall, this role requires a proactive and client-centric approach, strong project management skills, effective team leadership abilities, and a commitment to delivering high-quality results while maintaining client relationships and exceeding expectations.,