Client Servicing Lead

Job Description

Role : Assistant Manager/ Manager/ Senior Manager - Client Servicing (IHM Group) Job Description: We are seeking a dynamic Client Servicing professionals to join our team at IHM. The ideal candidate will possess a deep understanding of client requirements and excel in crafting compelling sales pitches and proposals. They will oversee and orchestrate impactful events tailored to specific target audiences, collaborating closely with creative and operational teams to deliver innovative solutions. As the primary interface with our clients, they will ensure seamless execution of projects/events that meet and exceed client expectations, all while maintaining a sharp focus on budget and timelines. Key Responsibilities: Plan and execute events from inception to completion, aligning with client objectives and audience expectations. Generate creative ideas to enhance event success and propose suitable venues and event setups. Develop comprehensive sales pitches and presentations using PowerPoint or Keynote. ¢ Prepare and manage event budgets, ensuring adherence to financial parameters. ¢ Source and negotiate with vendors and suppliers to secure necessary resources. ¢ Coordinate effectively across internal teams to streamline operations and achieve project goals. ¢ Lead promotional activities to maximize event visibility and attendance. ¢ Resolve any issues that arise during events promptly and effectively to ensure smooth operations. ¢ Evaluate event success through detailed analysis and reporting. Requirements: ¢ 6 to 8 years of proven experience in corporate event management or client servicing within the events industry. ¢ Strong project management skills with a proactive and ambitious attitude. ¢ Up-to-date knowledge of industry trends and offerings. ¢ Familiarity with modern marketing techniques relevant to event management. ¢ Excellent business communication skills, both written and verbal. ¢ Proficiency in creating impactful presentations (PPT/Keynote). ¢ Exceptional interpersonal skills with the ability to interact effectively at all levels. ¢ Strong negotiation skills and attention to detail. ¢ Ability to thrive in a fast-paced environment and manage multiple tasks under pressure. ¢ Problem-solving abilities and diplomatic approach to client relations. ¢ Customer-service orientation and a collaborative team player. ¢ Flexibility to adapt to evolving market trends and strategies for event organization. ¢ Proven track record of growing client relationships and business opportunities. Remuneration: As per industry standards.