Client Servicing & Business Development - Digital Marketing Business

Expertiz

2 - 7 years

9 - 13 Lacs

Mumbai

Posted:3 weeks ago| Platform:

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Skills Required

client relationship management key account management presentation skills business development crm digital marketing time management skills digital media project management stakeholder management client servicing brand communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for client relationship management and business development
End to End Account Management for existing and new campaigns like CPI, CPL, CPA, CPV, CPC, CPV etc for different Industry verticals on web and mobile channels.
Responsible for strategizing and scaling up existing campaigns.
Coordination with Delivery team to ensure smooth tracking, functioning and reporting of the campaigns.

Job specifications

Min 2 years of hands on exposure to Client relationship management and business development.
Ability to take business CRM ownership and manage relationship with existing clients.
Responsible for overall understanding of customer behavioral segmentation and profiling with mining of the account
Execution of CRM Management tools and tasks.
Stakeholder management with the delivery team and clients
Ensure optimum business along with value creation in service delivery
Manage client conflicts and challenges
Resourceful and energetic executor capable of taking on a task and driving it to completion.
Ability to multi-task and meet deadlines while paying attention to details
Be the escalation point for the client

Desired Skills and Experience :

Minimum 2 years of hands on exposure to CRM and Key Account management
Excellent presentation and communication skills
Results-driven, focused and analytical.
Outstanding follow-up and time management skills
Prior exposure to digital media sector will be an advantage

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