Client Servicing & Business Development - Digital Marketing Business

2 - 7 years

9 - 13 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Responsible for client relationship management and business development
  • End to End Account Management for existing and new campaigns like CPI, CPL, CPA, CPV, CPC, CPV etc for different Industry verticals on web and mobile channels.
  • Responsible for strategizing and scaling up existing campaigns.
  • Coordination with Delivery team to ensure smooth tracking, functioning and reporting of the campaigns.

Job specifications

  • Min 2 years of hands on exposure to Client relationship management and business development.
  • Ability to take business CRM ownership and manage relationship with existing clients.
  • Responsible for overall understanding of customer behavioral segmentation and profiling with mining of the account
  • Execution of CRM Management tools and tasks.
  • Stakeholder management with the delivery team and clients
  • Ensure optimum business along with value creation in service delivery
  • Manage client conflicts and challenges
  • Resourceful and energetic executor capable of taking on a task and driving it to completion.
  • Ability to multi-task and meet deadlines while paying attention to details
  • Be the escalation point for the client

Desired Skills and Experience :

  • Minimum 2 years of hands on exposure to CRM and Key Account management
  • Excellent presentation and communication skills
  • Results-driven, focused and analytical.
  • Outstanding follow-up and time management skills
  • Prior exposure to digital media sector will be an advantage

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