Posted:3 weeks ago|
Platform:
On-site
Full Time
Responsibilties: Responsible to manage end-to-end client queries and ensuring resolution. Response to Client Emails in defined timelines Should adhere to the SLA and comply as per the defined process and client expectations. Assist with solving challenging client requests or issues and provide suggestions. • Escalate as needed as per the escalation matrix. Freshdesk Ticketing tool experience required. Handle inbound and outbound (need based) client calls and provide support in getting resolution Qualifications: Minimum Graduate Excellent verbal and written communication skills Good MS Power-Point and MS-Excel skills Networking & Building Relationships Time management and organizational skills Strong analytical and problem-solving Deadline-driven and initiative-taking individual Ability to maintain a calm composure in stressful situations. Ability to work independently and collaboratively. Ability to offer excellent customer service Show more Show less
AuthBridge
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Identity Verification and Background Check Services
201-500 Employees
20 Jobs
Key People
4.2 - 6.0 Lacs P.A.
Thane, Maharashtra
4.2 - 6.0 Lacs P.A.
Mumbai, Navi Mumbai, Mumbai (All Areas)
Experience: Not specified
3.5 - 4.75 Lacs P.A.
Mumbai, Navi Mumbai, Mumbai (All Areas)
3.5 - 4.75 Lacs P.A.
Experience: Not specified
1.0 - 2.0 Lacs P.A.
Mumbai, Mumbai (All Areas)
2.0 - 3.0 Lacs P.A.
0.35 - 0.5 Lacs P.A.
Mumbai, Maharashtra, India
Salary: Not disclosed
Delhi, Delhi, India
Experience: Not specified
Salary: Not disclosed
Ghaziabad, Uttar Pradesh, India
Experience: Not specified
Salary: Not disclosed
