Client Services Account Manager

Job Title: Client Services Manager (Events Background Only)

Location: Lucknow (On-site only)

Company: HBN Events – Communication & Experiential Marketing Agency

Email to Apply: hr@hbnevents.in

Note: Only candidates currently residing in Lucknow will be considered.

About the Company

HBN Events is a well-established communication and experiential marketing solutions provider with a strong presence in Lucknow and Delhi. We specialize in executing Live events, activations, and BTL (Below-The-Line) campaigns for B2B and B2C clients across India and overseas. Our work is driven by effective communication design, creative execution, and seamless logistics.

Role Summary

We are looking for a full-time Client Services Manager based in Lucknow. The role involves managing client relationships, ensuring smooth service delivery, and contributing to the business's growth through new client acquisition and project execution.

Key Responsibilities

Drive empanelment with corporate organizations and PSUs for events and activations

Identify and apply for government event and exhibition tenders

Understand client briefs and translate them into clear, actionable plans

Collaborate with the internal team to create innovative proposals

Acquire new clients for events, experiential marketing, and exhibition projects

Manage the entire sales cycle including calling, meeting, pitching, and follow-ups

Build and maintain strong relationships with existing and potential clients

Ensure timely and professional handling of client inquiries and concerns

Achieve both individual and team-based sales targets

Plan, coordinate, and execute events with internal teams and external partners

Oversee post-event processes including billing, payment follow-up, and client feedback

Ensure client deliverables are met as per contractual agreements

Report progress and projections to senior management regularly

Candidate Requirements

Must be based in Lucknow

Bachelor’s degree in marketing, business, or a related field

Prior experience in a marketing or event management agency is preferred

Excellent verbal and written communication skills

Strong client service and relationship-building abilities

Ability to multitask, manage priorities, and meet deadlines

Analytical mindset with decision-making capability

Proficient in MS Office and general reporting tools

Compensation

Annual CTC will range between ₹2 to ₹5 lakhs based on the candidate's qualifications and experience.

How to Apply

hr@hbnevents.in