Client Relationship Manager

The Client Relationship Manager position is a full-time on-site role based in Guwahati. As a Client Relationship Manager, you will be responsible for managing client relationships, addressing client inquiries, and providing effective solutions to client issues. Your role will require regular communication with clients to understand their needs and ensure a high level of client satisfaction. Additionally, you will maintain accurate client records, conduct follow-ups, and collaborate closely with internal teams to meet client requirements. To excel in this role, you should possess excellent interpersonal and communication skills along with experience in client relationship management and customer service. Strong problem-solving and conflict resolution abilities are essential, as well as the capability to handle multiple client accounts and projects simultaneously. Proficiency in CRM software and the MS Office Suite is required. The ability to work both independently and collaboratively within a team is crucial. Previous experience in a similar role is preferred, and a Bachelor's degree in Business, Marketing, Communications, or a related field is advantageous.,