Circle O&M - Field Support Engineer

Indus Towers

1 - 4 years

1 - 4 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:2 days ago| Platform:

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Skills Required

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Indus Towers Limited is looking for Circle OM - Field Support Engineer to join our dynamic team and embark on a rewarding career journey

On-Site SupportField Support Engineers travel to the customer's location, which may include offices, industrial sites, or remote areas, to provide hands-on support and service
Installation and SetupThey install, configure, and set up equipment, systems, or hardware, such as computers, servers, networking devices, medical equipment, or industrial machinery
Maintenance and RepairsField Support Engineers perform routine maintenance tasks and troubleshoot technical issues
They diagnose problems, replace faulty components, and make necessary repairs to ensure that the equipment functions as expected
Technical AssistanceThey offer technical guidance and support to customers or end-users, addressing questions, concerns, and issues related to the equipment or systems
TrainingField Support Engineers may provide training to users or customers on how to operate and maintain the equipment properly
Quality AssuranceEnsuring that the equipment and systems meet quality and performance standards, and that they comply with safety regulations and industry-specific requirements
DocumentationMaintaining accurate records of work performed, including service reports, parts used, and any changes or upgrades made to the equipment
Inventory ManagementManaging spare parts and tools to ensure that they have the necessary resources to complete field support tasks efficiently
Remote SupportIn cases where on-site visits are not necessary, Field Support Engineers may provide remote support by guiding users through troubleshooting procedures over the phone or through online communication

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