3909 Chat Process Jobs - Page 2

Hiring for Voice / Non voice process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR Lilly @ 9880951682 (Call or whatsapp )

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Client: MNC Process: International Non-Voice Process Exp: 0 to 2 Years Role: Answer incoming calls and respond to customer emails/chats Resolve customer issues efficiently and professionally Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

- International Chat Experience mandatory (Minimum 1year) - NO FRESHERS - Graduation mandatory - Salary : Up to 26k In-hand -Both sides cab facility -Rotational Shifts and Offs Required Candidate profile -Only Candidates with good communication skills are selected - Graduation Mandatory -Must be open to relocation if not in the hiring zone list

Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 3LPA to 5LPA Rotational Shift with 5 Working Days Call / WhatsApp- 9147047908, 7290845078, 9147047909

Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 3LPA to 5LPA Rotational Shift with 5 Working Days Call / WhatsApp- 9147047909, 9997196123, 7290845078

we are looking for candidates to work for Customer service process with salary up to 18000 ctc Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Nishad 9773254215 Husna 8828629587

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Roles and Responsibilities 0 - 1 years of experience in chat or voice process, having excellent communication in English Provide excellent communication skills to resolve customer queries efficiently. Work on multiple chats simultaneously, maintaining accuracy and efficiency. Handle international chat and voice processes from various clients. Handling all Voice and Processes in BPOs & Call centers. Communicating with them through various channels, including email. Desired Candidate Profile 0 - 1 years of experience in an International BPO or similar industry. Excellent verbal and written communication skills in English language. Proficiency in handling international voice and chat processes. Strong problem-solving skills with attention to detail.

we are looking for candidates to work for Customer service process with salary up to 18000 ctc for expereince Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Rehman 7208698865

Role & responsibilities: Revert on chats written by the customer on a variety of issues The Agent will have to present and sell company services to current and potential customers Update and process information accurately into the system(s) Resolve customer problems in a timely manner Take ownership & deliver on customer commitments Liaise with others within the process in the event where a customer query cannot be resolved at first point of contact Clear Communication - during all conversations with customers, uses simple English that delivers information and solutions in an easy manner Professional Focus - demonstrates a high level of personal and professional integrity when dealing with customers as well as treats all customers with empathy, respect and consideration. • Ability to solve problems look for solutions aligned to customers perspective and deliver on all commitments Teamwork consistently work together, trust each other and engage in constructive conversations for the good of the team Preferred candidate profile: Fresher/Experienced with minimum 1 year of experience in a BPO/related industry Minimum SSC (12th) passed Good written English communication

Role & responsibilities Location: Bangalore Experience: 1-3 Years (Freshers can also apply) Job Description: We are seeking a diligent and detail-oriented Email Process Executive to join our team. The ideal candidate will handle end-to-end email communication, ensuring timely and accurate responses to customer queries, and providing excellent service through email channels. Key Responsibilities: Manage and respond to high volumes of incoming customer emails professionally and promptly. Resolve customer queries and complaints via email, maintaining a positive and empathetic tone. Categorize, prioritize, and escalate emails as necessary. Maintain email templates and update FAQs to ensure consistent communication. Collaborate with internal teams to gather information and provide accurate responses. Track email performance metrics and suggest process improvements to enhance efficiency.

Job Description and Requirements: International Chat process which requires upselling and sales. 5 days of working(any 9 hours of rotational shifts including night shifts). 2 days of rotational weekoffs Candidates are given CTC upto 27K Candidates should be having excellent communication skills in English. Candidates should be comfortable to work in hardcore night shifts. Candidates should not be taking any casual leaves for the next 3 months after selection. Any graduates, post graduates and 12th freshers are welcomed. Candidates with any experience in any field are welcomed. Both way cab facilities will be given. Interested candidates can share their cvs at usree.patra@teleperformancedibs.com or connect at 8944955916

Role : Team Leader (Operations ) Name of the Process: Rogers Communication Location - Pune Shift- US process (6pm to 1pm ) ******************************************************************************************* *IMMEDIATE JOINERS ALERT!* We're looking for candidates who can *join immediately*. If you're available, please *send your CV via WhatsApp only* to: *9152808909* Please note: *No calls* will be entertained. ******************************************************************************************* Educational Qualification : UG Can apply / Any Graduate can apply. Work Experience Minimum 1 year of experience as Team Lead with overall 4 to 7 years of experience managing Chat / Voice operations. Language & Communication : Ability to effectively communicate his/her thoughts in a well-organized manner. Should have good communication skills in English Preferred Competencies The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for dynamic team leaders that fit the below competencies and are expected: To motivate, develop and mentor team members in a dynamically changing environment Track and monitor KPIs as per Project requirement Assist in scheduling and coordinating team activities Answer operations related queries from the client and internal stakeholders Drive process performance to achieve and exceed SLA deliverable To create a conducive and stimulating environment for the teams to accomplish their goals Manage expectations of his team members and proactively should be able to sense their needs Represent the organization and participate in client visits and reviews Accountable of team and process performance Good communication and Email writing skills Provide inputs on process changes and best practices Process management Eligibility Minimum 1 year of experience as Team Lead with overall 4 to 7 years of experience. Chat process experience required. Remarks Knowledge of operational process, logical thinking, reporting and analysis Should be open to work 24/7 Ability to follow instructions and client requirements within TAT and with accuracy Persuasive Speaking Skills- Able to understand customers needs and to add value to client by selling aggregated values. Highly energetic and self-motivated- Able to keep himself with a positive attitude despite customers objections. Shows flexibility/ownership & works under pressure situation. Ability to work within challenging environment with tight delivery timelines. Proficient in MS Office - Excel, Word and Power point

Key Responsibilities: Respond promptly and professionally to customer emails Resolve queries related to products, services, orders, or accounts Maintain accurate records of interactions and updates in the system Escalate complex issues to the appropriate departments Collaborate with internal teams to improve customer satisfaction Maintain a positive, empathetic, and professional tone in all communications B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

- International Chat Experience mandatory (Minimum 1year) - NO FRESHERS - Graduation mandatory - Salary : Up to 30k -Both sides cab facility -Rotational Shifts and Offs Required Candidate profile -Only Candidates with good communication skills are selected - Graduation Mandatory -Must be open to relocation if not in the hiring zone list

CHAT EXPERIENCE MANDATORY NO FRESHERS Graduation mandatory -Experience: Up to 26k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts Required Candidate profile -ONLY Candidates with good communication skills are selected -must be open to relocation if not in the hiring zone list

Hiring for Chat Process . Minimum 6months to 1year of chat experience is manadtory Location-Gurgaon Salary upto-26k 5days working Cabs available For further details Call Pooja@8745033296 Or whtsapp CV on @8745033296

Graduate/UG with min 1 year experience in customer service Candidate Must Not Have Any Exams in the Next 6 Month 24x7 Shift , 5 Days Working , Both Side Cabs, Excellent Communication Skill Immediate Joiners only 7392095475 / 9911567769 / 9650934814 Required Candidate profile Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience.

Job Details- ~Minimum 6 months of International Customer Service required ~Freshers not eligible ~Graduation mandatory ~Both sides cabs ~Rotational Shifts Work Location - Gurgaon

International Chat experience mandatory (6 months) No freshers Graduation required Salary upto 30K in hand Both sides cab facility Rotational Shifts Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list

-International Chat experience mandatory (Min 1 year) -No freshers required -Graduation mandatory -Both sides cab facility -Rotational Shifts & Offs Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list

~Minimum 6 months of International Customer Service required ~Freshers not eligible ~Graduation mandatory ~Salary upto 40K CTC ~Both sides cabs ~Rotational Shifts Required Candidate profile ~ Only candidates with good communication skills are selected ~Must be open to relocation if not in the hiring zone list

International Chat experience mandatory (6 months) No freshers Graduation required Salary upto 35k Both sides cab facility Rotational Shifts Required Candidate profile Only Candidates with good communication skills are selected Must be open to relocation if not in the hiring zone list