3805 Chat Process Jobs

Process- Blinkit (WFO) Blended (Chat + Voice) Qualification- UG/Grad can apply | 15 Days Training CTC- 30K PM (Freshers), 34K PM (Experienced) Working - 6 days | Day shift (Girls), Rotational (Boys) Coms.- Strong English Comms| Versant 5 required

Excellent communication skills Must have own laptop Blended Process Customer Care Handling customer queries HSC Fresher Follow communication procedures, guidelines and policies Required Candidate profile Excellent Comms Customer Care Voice Process Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Perks and benefits Attractive Incentives+Overtimes

Hello Candidate, Greetings from Wings International ! We are hiring for Customer Support Associate for our client in Multiple location in South India. Position : Customer Support Engineer Qualification : BCA /B.Sc./ B.Com 2025 / 2024 / 2023 with 60% in all academics. Job Locations : Bangalore / Chennai/ Hyderabad Salary for freshers : Rs. 15,000 - 20,000/- Note : Communication should be Good . Regards Suman Chandra 99892 43344 81212 43344 90322 33456

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads With Min 1 Year International Chat or International Voice Experience Can Apply > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having 1 year of International Customer Care Experience in chat and voice Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English *1 year International Customer Care Experience Salary - 3.5- 6.5lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Kanak 898289979 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates be available for HR call Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Alok - 8448755913 || HR Annu - 6397902913 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

We are hiring for a Customer Support Executive Good comm skills Exp:- Min 1 years Salary :- Upto 30k Job Location :- Gurgaon If interested please call us at 7042417170-Ms Jaspreet or mail at hr.sssplacement9@gmail.com Required Candidate profile Shift Timing :- 6pm to 4am ( No cab facility ) Food Allowed Monday to Friday Only Male can apply

Hiring for Customer Service (telecom) 5 days working 2 rotational off need undergrad/grad plus 1 years exp in top International bpo(chat process) need good communication skill locational Gurugram us shift salary up to 38k Amit gandhi 9910877518

Grads/ UGs Need min 1yr of technical experience Salary up to 4.5lpa (Based on last) Location- Bengaluru WFO 5 days working Rotational offs & shifts Excellent comms & written skills Call for more details:- HR Deepa 9311447526 HR Ritika 9289133009

Minimum 6 months of experience is mandatory Salary : 26K in hand 5 days working with 2 offs Rotational shifts and offs No freshers Graduation required Both sides cab 1 year contractual Required Candidate profile Good communication is required Ready for rotational shifts and rotational offs

Profile looking for : ~Minimum 6 months of experience is mandatory ~Salary : 29K in hand ~5 days working with 2 offs ~No freshers ~Graduation required ~Both sides cab ~1 year contractual Required Candidate profile Good communication is required Ready for rotational shifts and rotational offs

What you'll do- - Respond to customer queries in a timely and accurate way, via Phone, Email or Chat,ensuring a positive experience -Ensure service delivered to our customers Required Candidate profile Fresher Graduation Mandatory Salary CTC: 3LPA Shift : Rotational Immediate Joiner Please call or Whatsapp@ 8099138355/ 9387861695 Or Share your CV- riki.turiyam@gmail.com /anubhabturiyam@gmail.com

Job description || Immediate Joiners Preferred || Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Blended Process (Voice + Non-Voice) CTC: Up to 5.80 LPA | Take-Home: 40,257 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Written & Verbal) Willingness to handle English/Hindi calls as needed Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth in a Global Organization Transport: Company Cab Service OR Self-Transport Allowance Supportive & Inclusive Work Environment Interested? Apply now! Apply now to kickstart your career! Interested candidates kindly share your CV: HR Khushi: 9389460353 HR Anjali: 6238069002 HR Afreen: 6206077869

Dealing with customer queries over calls & chats WFH International/Domestic Voice/Non voice Day/Night shift 5/6 days working Rotational shift including night Location- Malad, Thane Airoli & Bhayander CONTACT/WHATSAPP - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC Candidate Fresher/Experience with 6+ month of paper work WFH Available Comfortable with rotational shift / night shift Good communication Immediate joining Perks and benefits Virtual interview Incentives Bonus Cab facility

Job description Mega -Walk-In for Customer Support Executive Malayalam / Hindi /Bengali / Oriya (Any One Languages) Role & responsibilities Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree Experience - 6 Month to 3 Years Shift Timing: Eve 4PM to 1 AM Permanent on Role Job Internal Job Promotions Salary - Fixed Salary + Huge Incentives PF +ESI +Gratuity Interview Location - Matrimony.com RR Tower 2, No.95, 4th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Chennai -600032 Reference- Arjun - HR - 7418467125 Mention Arjun on the top of your Resume

Role & responsibilities Respond to customer queries and complaints via email within defined SLAs. Provide accurate, valid, and complete information using appropriate tools and resources. Document customer interactions and maintain detailed records of inquiries and resolutions. Escalate unresolved issues to the appropriate internal teams for further investigation. Collaborate with team members and other departments to ensure timely issue resolution. Maintain quality standards and follow all email and communication protocols. Work with CRM tools (e.g., Zendesk, Freshdesk, Salesforce) to manage and track tickets. Identify trends in customer feedback and report them to relevant stakeholders. Preferred Qualifications: Experience in industries like e-commerce, telecom, healthcare, or banking is a plus. Exposure to chat or social media support (optional but advantageous). Ability to handle confidential information responsibly. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Process Consultant Qualification : Graduate Minimum 2 years of international customer service Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to Toggle Between Tools Typing speed 50 WPM with 90% accuracy Required Candidate profile Cab Facility : Two way Shift : Night Shift Working Day : 5 Contact : 9303800843

Job Title: Customer Service Executive International BPO Location: Mohali & Chandigarh Qualifications:- 12th or Above Freshers & Experienced Both Salary: Up to 30,000/- Perks & Benefits: Both Side Cab Facilities Rotational Shifts & Weeks offs Required Candidate profile Excellent communication skills in English (both verbal and written). To apply Share your resume on WhatsApp - 99887-06447 HR-Diksha

About the client Hiring for top Multinational corporation !! Job Title : Process Consultant - International Chat support Qualification : Any Graduate or Above Relevant Experience : 2 to 5 Years Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9620242412 sumitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

International Chat Process : Location - Gurgaon, Sector 19, Udhyog Vihar Phase 3 Work Mode - In Office Requirements: Required candidates with good communication skills and computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Freshers and experienced both can apply. Experienced candidates must be able to provide valid offer letter, experience/relieving letter and the last 3 months salary slip of the same. Must have good command in spoken and written English. Should be comfortable with rotational shifts and night shifts Must be comfortable with Upselling No casual leave will be allowed for the first 3 months. Looking for immediate joiners. Candidates need to stay inside the hiring zone (Delhi/Gurgaon) Interested candidates kindly share your CV- HR Ashutosh / 8812931558 ashutosh.sinha@teleperformancedibs.com

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Niveditha HR Senior Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432432/WhatsApp @9901039852| niveditha.b@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: Chat Support (Process Consultant) Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 50 WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Hiring for International BPO in Gurgaon location Direct Interview No charges Designation:- Customer service Voice and Blended process Whatsapp your details on HR 8826673317