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2.0 - 4.0 years

0 - 1 Lacs

Bengaluru

Hybrid

Essential Job Duties: Accurate and timely processing of customer credit applications Ongoing review of existing customer credit limits and terms Retrieve and email or fax invoice copies for customers as requested Retrieve and email or fax credit memo copies for customers as requested Provide Accounts Receivable Aging Reports from PeopleSoft/JDE to US Collections Team when requested Follow-up with customers, as assigned, for unknown payments Interact with other Keystone Departments, such as Treasury and Accounting, as necessary to resolve customer payment issues Work closely with Collections and Credit team members as well as US-based Collections, Credit and Cash Application teams. Role & responsibilities Preferred candidate profile Basic Qualifications (Minimum Required Experience, Education, Knowledge/Skills/Abilities, Essential Physical Demands): Education & Experience: Commerce graduate/Post Graduation. 1 - 3 years experience in an Accounts Receivable (or similar) reconciliation position. Knowledge/Skills/Abilities: Must have good typing skills, good written and verbal communication skills. Basic skill level in Microsoft Excel. Essential Physical Demands/Work Environment: Must have the ability to work under conditions of frequent interruptions and be attentive to detail. Must be able to be patient with others, have the ability to listen and be able to work comfortable under pressure. Preferred Qualifications: 1 - 3 years’ experience in an Accounts Receivable (or similar) position Reliable math skills Good English communication skills both - spoken & written. Accurate and efficient reconciliation skills Analytical thinker Ability to work in a fast paced environment Attention to detail is a must The ability to multi-task Willingness to learn new skills. Should have a ‘Do what it takes’ and a ‘I must deliver’ attitude

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2.0 - 7.0 years

1 - 6 Lacs

Chennai

Work from Office

SUMMARY Senior Process Executive(SPE) , Subject Matter Executive(SME) - Cash Application (CA) Location: Chennai Job Type: Full-time Work Schedule: 5 days Work From Office (WFO) US Shift Education: B.com/BBA/BBM/MBA-Finance/Graduation in Commerce & Accounting Experience: 2 6 years of experience in Accounts Receivable, with a focus on cash application. Strong understanding of AR processes, banking transactions, and reconciliation. Requirements Requirements: Proven experience in cash application and accounts receivable. Strong knowledge of AR processes, banking transactions, and reconciliation. Excellent communication and analytical skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office, especially Excel. Attention to detail and accuracy in processing financial data.

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1.0 - 5.0 years

3 - 6 Lacs

Pune

Work from Office

O2C Collection - Good understanding of Order to Cash cycle, strong experience in customer collection, working experience in GETPAID tool will be a plus Functional knowledge First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collectors: Voice calling Dispute Management Customers account Reconciliation Customer Query Resolution Customer Account Management (Follow up on payment of open balances) Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller) Process improvement methodology Has process improvement acumen. Account Management: Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation: Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Customer Orientation: Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly Responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution. Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability : Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required. Analytical Thinking and Problem Solving: Identifies anomalies, errors, and aberrations in output dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills: Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills SAP Mandatory Qualifications B com M com MBA Finance Job Location

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4.0 - 9.0 years

7 - 10 Lacs

Bengaluru

Work from Office

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift : Night Shift (Sat & Sun fixed weekly off) Mode : Work from Office Interview mode : Face to Face (Walk -in) Transport : 2-way cab facility provided - Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 | WhatsApp 8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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2.0 - 7.0 years

2 - 5 Lacs

Ahmedabad

Work from Office

Armanino is proud to beAmong the top 20 Largest Accounting and Consulting Firms in the Nationand one of theBest Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you dont check-out of life when you check-in at work. Thats why weve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP, which is located in Ahmedabad, Gujarat, India. Armanino India LLP is a fully owned subsidiary of Armanino. Job Responsibilities Daily Cash Application & taking complete ownership of the process. Completing and Maintaining assigned payment Exception List Follow up on assigned On Account payments, for application instructions. Responding to external and internal clients request. Researching any missing payment information. Entering payment data into High Radius Keeping track of unapplied payments to reconcile by month end. Bachelor's degree in a relevant field (e.g. Accounting, Finance or Business) 2 years of experience in cash analyst - Highradius preferred Previous accounts receivable experience desired Must have intermediate skills in Excel Strong problem-solving mindset Positive attitude and Solid analytical skills. Compensation and Benefits CompensationCommensurate with Industry standards Other BenefitsProvident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. "Armanino is the brand name under which Armanino LLP, Armanino CPA Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

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2.0 - 6.0 years

5 - 9 Lacs

Chennai

Work from Office

Job Role: Be responsible for Cash Management responsibilities for a global clients F&A process Be responsible for Cash Applications, Cash Research and Journal Entries, Bank Reconciliations, Transaction Matching Strict adherence to Activities TAT, Accuracy, KPIs and other SLAs Produce performance reports like Dashboards and Weekly SLA reports for HCL Management & Client Management Skills required: Experience in Cash Management end to end activities Good accounting knowledge Working Experience of Cash App, Recons, and JEs Working experience in Oil and Gas (Rail, Trucking, Marine) or Heavy Industries company will be preferred Good knowledge of MS Excel is mandatory Good written and verbal communication skills Working experience of JD Edwards will be an added advantage

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5.0 - 8.0 years

8 - 12 Lacs

Hyderabad

Work from Office

**Job Title: Area Collections Head** **Company: Kinara Capital** **Job Description:** As the Area Collections Head, you will be responsible for leading the collections team to ensure timely and effective recovery of outstanding loans in your designated area. Your main objective will be to optimize collections processes, enhance team performance, and minimize delinquencies while maintaining excellent customer service standards. You will work closely with other departments to develop strategies aimed at improving collection rates and client satisfaction. **Key Responsibilities:** - Develop and implement collection strategies to achieve area targets and reduce delinquency rates. - Lead, train, and mentor the collections team to optimize performance and ensure compliance with company policies. - Monitor key performance indicators (KPIs) and prepare regular reports on collections performance. - Collaborate with regional managers and other departments to address issues affecting collections. - Conduct field visits to assess operations and customer interactions, ensuring best practices are followed. - Handle escalated customer queries and disputes professionally, maintaining positive customer relations. - Stay updated on regulatory changes and market trends affecting collections. **Skills Required:** - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in analytical thinking and problem-solving. - Ability to work under pressure and meet deadlines. - Strong understanding of credit and collections processes. - Customer-focused approach with good negotiation skills.

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6.0 - 8.0 years

8 - 10 Lacs

Gurugram

Work from Office

Finance SME - Accounts Receivable Client Finance - JLL Business Service (Gurugram) What this job involves: Responsible for cash applications and analysing amount received in bank statements. Prepare timely and accurate monthly financial statements for a 4 to 5 client portfolio by deadlines established within Client Accounting Services and by external client. Raise funding to client and ensure all required supporting documentation attached Ensure invoices/credit notes are raised in accordance with client PO Follow up unallocated cash payments with clients / chase for remittances Perform AR Write Offs and Maintenance Prepare any relevant reports: AR ageing, invoice volumes, etc as requested by client teams Performing quality checks to ensure all the amounts are correctly applied against each client account. Query handling working on all queries received and keeping a close tab on any pending queries that could be resolved and following up on the rest. Research and analyse duplicate and erroneous payments. Support financial reporting and reconciliation process. Calculate and post aging provision to the GL and prepare provision report Support financial reporting and reconciliation process. Keeping all the process-related documents intact on a real-time basis Sounds like you To apply, you need to have: Employee Specifications Strong Finance background, Commerce graduate or post-graduate is preferred. Minimum 6-8 years of experience in Order to Cash, specifically Cash Application role is preferable. Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly Impactful communication (written and verbal) to interact with clients and strong interpersonal skills Demonstrated consistency in values, principles and work ethics Working knowledge of MS office (MS word, excel, PowerPoint, outlook) required Performance Objectives Works within established procedures with a minimum degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions Motivated, positive, and flexible in approach to work Proactive in identifying issues and potential solutions Self supporting; diligent Ability to work methodically and efficiently Process-driven approach to work Ability to deliver to tight deadlines Ability to learn quickly, and desire to develop Customer Service: Commitment to solve requests and problems Excellent interpersonal, presentation and communication skills Intermediate / Advanced PC skills, proficient in Office tools, such as Microsoft Outlook Word & Excel Familiarity with JDE E1 financial is advantageous

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1.0 - 5.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Walk-in drive for OTC skills. Please walk-in for interview on 5th-July-25 at Hyderabad location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Note: Spanish language is preferable Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218369 Interview details: Interview Date: 5th-July-25 Interview Time: 10 AM till 1.00 PM Venue Details: Mantri cosmos, 10th floor, ISB Road Near Wipro Circle, Nanakramguda Hyderabad-500032 Please find below Job Description for your reference: Job Description Exp - 1 to 4 years Shift - Flexible shifts (24/7 shifts) Education - BBA/B.Com/MBA/M.Com Please find below Job Description for your reference: Exp - 1 to 5 years Shift - Flexible shifts (24/7 shifts) Education - BBA/B.Com/MBA/M.Com Key Responsibilities -OTC: Cash Application and allocation Understanding on Credit Management Credit Insurance and follow-up Forecasting of cash flows Order approvals Other Monthly Reporting Good written and verbal communication •University graduate with minimum of minimum 15 years of education with Bachelors/Masters Degree in Commerce • Accounting / Finance Graduate / Postgraduate. Qualified Accountants or Intermediate Accountants preferred. • Proven people management skills • Functional / domain knowledge in F&A processes, good analytical skills • Experience on process simplification / transformation. • 2 + years of F&A experience of which 2+ years of OTC experience. Regards, Infosys BPM

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1.0 - 6.0 years

1 - 4 Lacs

Pune

Work from Office

Walk-in drive for PTP/RTR/OTC skills. Please walk-in for interview on 2nd-July-25 at Pune location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Note: Spanish language is preferable Please mention Candidate ID on top of the Resume https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218032 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218041 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218046 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218038 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218042 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218026 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218039 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218031 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218037 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 218030 Interview details: Interview Date: 2nd-July-25 Interview Time: 10 AM till 1.00 PM Venue Details: Plot No. 1, Pune, Phase 1, Building-1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Pune, Maharashtra 411057 Please find below Job Description for your reference: Job Description Exp - 1 to 4 years Shift - Flexible shifts (24/7 shifts) Education - BBA/B.Com/MBA/M.Com Please find below Job Description for your reference: Exp - 1 to 5 years Shift - Flexible shifts (24/7 shifts) Education - BBA/B.Com/MBA/M.Com Key Responsibilities -OTC: Cash Application and allocation Understanding on Credit Management Credit Insurance and follow-up Forecasting of cash flows Order approvals Other Monthly Reporting Good written and verbal communication Job Description -PTP Exp - 1 to 5 years Shift - Flexible shifts (24/7 shifts) Education - BBA/B.Com/MBA/M.Com Key Responsibilities: PTP Invoice Processing Po and Non-PO Payment processing and Banking Vendor query Resolution Employee expense Processing Statement Reconciliation Vendor Clearing Other monthly reporting Good written and verbal communication Hands on working knowledge of SAP Job Description- RTR: Exp - 1 to 5 years Shift - Flexible shifts (24/7shifts) Education - BBA/B.Com/MBA/M.Com Key Responsibilities: RTR Journal entry processing Balance sheet reconciliation Month end tasks end reporting Fixed asset accountingInventory accounting (limited requirement) Standard costing (limited requirement) Good written and verbal communication Hands on working knowledge of SAP Job Description-Treasury Expertise in MS office Fluency in English language Good Business awareness, Teamwork, Adaptability, time management. Typical Responsibilities include. Receive journal entries from external investment accounting services and reconcile to supporting reports. Reconcile Debt activity by support received from treasury. Bank Administration. Bank Reconciliation. Month end closing, FX rate reporting. •University graduate with minimum of minimum 15 years of education with Bachelors/Masters Degree in Commerce • Accounting / Finance Graduate / Postgraduate. Qualified Accountants or Intermediate Accountants preferred. • Proven people management skills • Functional / domain knowledge in F&A processes, good analytical skills • Experience on process simplification / transformation. • 3 + years of F&A experience of which 2+ years of GL experience. Regards, Infosys BPM

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3.0 - 7.0 years

6 - 10 Lacs

Noida

Work from Office

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Primary Responsibilities: Collect on high profile lines of business Resolve collection issues independently Deliver fine-tuned presentation skills Identify areas for process improvements Taking on additional tasks and special projects Participate in User Acceptance Testing Collection and AR Subject Matter Expert Maintain B2B collection portfolios within business standards Resolving all aspects of outstanding receivables Including but not limited to Collection of past due invoices Resolution of credit balances Continual reduction of past due aging Research and resolve invoice discrepancies Achieve collection metrics Reconcile payment applications Provide bad debt reserve recommendations Respond timely to individual and shared mailboxes Communicate effectively with internal and external customers Provide aging reports and other data requested to business users Collaborate with internal partners to resolve unpaid balances Work independently and prioritize workload Lead AR Review meetings Analyzing aged receivables Utilize reporting tools Update manager with relevant business information Document and maintain appropriate internal controls Work within department service level agreements (SLAs) Adhere to company values Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Core Competencies: Attention to detail, analytically minded Self-driven and team player Focus on Customers Collaboration Good Interpersonal skills Fair understanding of revenue flow and cash flow Required Qualifications: Commerce degree (B.com/M.com), Accounting, Finance, or related field preferred 7+ years of experience in business, involving cash collection, customer AR reconciliations, customer billing or other applicable write off experience Intermediate (or higher) level of Microsoft Excel proficiency, including creating pivot tables for reporting purposes and completing V-lookups Preferred Qualifications: Oracle Financial experience Accounting background Proven opportunity for a go-getter who is looking to grow within the organization At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #NJP #SSF&A External Candidate Application Internal Employee Application

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6.0 - 10.0 years

5 - 9 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Barwala, New Kakar Market, JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collections process. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections management software and systems. Strong leadership and team management skills. Candidate should be able to handle k (k is not defined).

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6.0 - 10.0 years

5 - 9 Lacs

Khammam

Work from Office

We are looking for a skilled professional to join our team as an Area Collections Manager - Retail MFB - Collections in Khammam, Balaji Nagar, and JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collection professionals to achieve targets. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with collections software and systems. A graduate degree is required for this position. Additional Info For more information, please contact us at 6587410.

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0.0 years

5 - 9 Lacs

Sikar

Work from Office

We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Sikar, Devipura, and JM. The ideal candidate will have a strong background in collections management and excellent leadership skills. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Lead and motivate a team of collections professionals to achieve targets. Analyze customer data and market trends to identify areas for improvement. Build relationships with key stakeholders, including customers, vendors, and internal teams. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of collections principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with industry-specific software and systems. Candidate should be able to handle k (K) responsibilities. TitleArea Collections Manager - Retail MFB - Collections - Sikar - Devipura - JM. Reference number6587821.

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4.0 - 9.0 years

7 - 10 Lacs

Bengaluru

Work from Office

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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2.0 - 6.0 years

2 - 5 Lacs

Chennai

Work from Office

Role & responsibilities Walkin Interview for OTC cash App / Collection / Invoicing - Sholinganallur 2nd July Interview Timing: 10 Am to 3 Pm Experience : 2.5 to 6 Years Shift : US Shift Interview Location : Tower 5 Elcot Sez Sholinganallur HR Spoc : Harish K Invoicing / Cash App / Collection Job description: Process non inventory sales adjustments and perform other billing functions. This includes buyback billing, credit/debit memo, and credit/rebills for an adjusted invoice document or credit/debit note or service billings Use and monitor different modes of delivery (e.g. print, fax, electronic methods) to ensure that customers receive invoices Process all customer billing requirements including Ensure invoices are successfully generated and posted to customer accounts on a daily basis Monitor the billing process and resolve programming errors, missing output and batch errors by coordinating with the respective process partners as required. Monitor unbilled invoices and prepare month end accrual reports Develop root cause analysis to facilitate corrective actions and reduce number of rebills Job requirements: A degree from a recognized university, scoring GPA 6 and above Candidates with no prior working experience are welcome to apply One to three years of relevant work experience will be an advantage Advanced knowledge and competency in Microsoft Excel and Microsoft Access are essential Possess good problem solving and analytical skills Possess good communication skills

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10.0 - 20.0 years

12 - 20 Lacs

Gurugram, Mumbai (All Areas)

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Hiring for Lead Delivery for Credit operations – Collections, O2C lifecycle , Cash apps. Minimum 10 year in International BPO Should be Graduate and PG Rotational Shift Should be ready to travel for presentations. Call/Whatsapp-9911988551

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0.0 - 2.0 years

2 - 4 Lacs

Bengaluru

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This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Primary Skills- International Voice process, Insurance, Claims Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Call Center Inbound, Consumer Protection, Customer Data Management, Inbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Voice Communications Shift Time Shift C (India)

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4.0 - 9.0 years

6 - 9 Lacs

Chennai

Work from Office

About the role: We are seeking a highly skilled and detail-oriented Subject Matter Executive (SME) in Accounts Receivable Cash Application to lead and optimize the cash application process. This role is responsible for ensuring timely and accurate application of incoming payments, resolving discrepancies, and supporting process improvements across the AR function. Responsibilities: Act as the subject matter expert for the end-to-end cash application process. Oversee daily cash application activities, including matching payments to customer accounts and invoices. Ensure timely and accurate posting of payments received via bank transfers, checks, credit cards, and lockbox. Investigate and resolve unapplied or misapplied payments, short payments, and deductions. Collaborate with collections, customer service, and billing teams to resolve payment issues. Analyze trends in unapplied cash and recommend process improvements. Support automation initiatives and ERP enhancements related to cash application. Maintain documentation of processes, controls, and training materials. Assist with internal and external audits by providing necessary reports and reconciliations Candidate requirements: 46 years of experience in Accounts Receivable, with a focus on cash application. Strong understanding of AR processes, banking transactions, and reconciliation. ERP/Software Experience –S2K/Rossum/SAP/Oracle Skills – Strong Excel skills and experience with invoice automation tools. Any Visual basic or Macro skill are additional advantage Experience in a shared services or global finance environment. Excellent analytical, problem-solving, and communication skills. Ability to work independently and lead process improvement initiatives Share resume on-archi.g@manningconsulting.in Contact-8302372009

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2.0 - 6.0 years

3 - 7 Lacs

Chennai

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As Senior Process Analyst Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLA's (Service Level Agreements) and timelines. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.

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2.0 - 7.0 years

2 - 5 Lacs

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting candidates for Order to cash role - Gurgaon Work mode: WFO Shifts: Please be flexible with any shift Responsibilities: Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. Identify and rectify unidentified cash and manage end to end process of Cash applications. Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund. Qualifications Minimum qualifications Graduate in commerce (B.com/BBA/M.com/MBA) Min 2 years of O2C experience is required Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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4.0 - 9.0 years

7 - 10 Lacs

Bengaluru

Work from Office

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9620242412 sumitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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4.0 - 9.0 years

7 - 10 Lacs

Bengaluru

Work from Office

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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2.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of Process Developer, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and resolve unidentified cash and manage end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Freshers are eligible • Good at English language skills (verbal and written) • Meaningful Experience Preferred qualifications • Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) • Significant experience in Accounts Receivable/Order to Cash Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 5.0 years

2 - 3 Lacs

Warangal

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of PD, Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and resolve unidentified cash and lead end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Meaningful Experience Preferred qualifications • Excellent English language skills (verbal and written) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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