Prior experience of handling order processing/supply chain management cycle for major US retailers would be a big added advantage. Sales order creation. Sales order allocation from inventory. Sending Pick Tickets to the warehouse for shipping. Warehouse coordination on phone & emails. Invoicing, Credit Memo & Return Authorization. Coordination between Sales Rep, Owner(s), and others. Inventory Management. Factoring Taking credit approvals from factoring company/Bank. Required Candidate profile Must have excellent knowledge of advanced EXCEL. Very good understanding of US business English. Excellent English is written and oral skills. Ability to multi-task and eye for details. Ability to handle pressure and tight deadlines. IMPORTANT CRITERIA FOR APPLYING FOR THIS POSITION : 1. You must be willing to commute to workplace on your own. (Cab facility is not provided) 2. You must be willing to work in US Time Zone 7:30 pm to 4:30 am. (No Rotation Shifts)

The position will effectively involve Collections / Cash Applications / Invoice Dispute management, based on Accounts Receivables. Also requires excellent communication & analytical/critical thinking skills, to evaluate all invoice & non-compliance-related queries. Job Requirements: 2-8 years of relevant experience in accounts receivable OTC and dispute resolution for business to business Working with Retail/Wholesale accounts a plus Degree and Strong math and solid analytical skills are essential. Candidates must be dependable, committed to excellent customer service and computer literate to include Word and Excel proficiency. Knowledge of and prior experience with deductions resolution is desired. Candidates must be comfortable working in a fast-paced, target-oriented AR department Candidates must have direct Customer handling experience (Calls / Emails) Desired Candidate Profile Excellent oral and written communication skills. Effective analytical, problem solving and decision-making skills. Working with US Retail process will be an added advantage OTC and dispute resolution for business to business Strong customer service skills with Exemplary planning and time management. Liaise with inter-department support teams (Supply Chain Management Order Mgmt) Strong organizational, negotiation, motivational, follow-up and time management skills. Ability to handle multiple priorities simultaneously / multi-task. Intermediate in Excel Basic Formulas, Pivot Tables, MIS Reporting (Knowledge on Macro / V-Look up and other formulas will be an added advantage) Knowledge on Factoring will be an added value Strong computer skills with experience in an ERP system, e.g., Oracle Partner with technology and/or vendor teams as needed to fulfill business needs. Serve as the primary interface between business stakeholders and technology teams for building functional requirements. People / Teamwork Skills: Participate in Team Initiatives/events Share ideas and seek clarification Sharing best practices (leverage the knowledge across teams) Create good relations with internal and external customers Note: Candidates are required to work in night shift and are willing to commute on their own.- Drop only for female employees at night time (7 KM ) Work Timing: 6:30 PM- 3:30 AM. (Monday to Friday) No Rotating Shifts. Interested candidates can send their resume to resume@crescdata.com