1424 Capacity Planning Jobs - Page 5

What the Candidate Will Do ---- Design systems architecture and deliver software and tools to advance the reliability of infrastructure including availability, performance, efficiency and scaling. Provide technical leadership, influence and partner with fellow engineers to architect, design and build infrastructure that can stand the test of scale and availability, while reducing operational overhead. Drive efficiencies in systems and processes through automation: capacity planning, configuration management, performance tuning, monitoring and root cause analysis. Collaborate with platform, product and security engineering teams, and enable successful use of infrastructure and foundational services, and manage upstream and downstream dependencies Basic Qualifications ---- Bachelors degree (or higher) in Computer Science or related field 14+ years experience building large scale distributed software systems. Solid understanding of Java for backend / systems software development Preferred Qualifications ---- Prior experience with big data systems - Spark, Hive, HUDI, Iceberg, Presto, Flink, Pinot, HDFS, YARN, etc preferred. Ubers mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let s move it forward, together. Offices continue to be central to collaboration and Ubers cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist In this role, you will: Design, build and test user interfaces for the platform Design and build ingestion, matching, mastering and publishing solutions for different types of data Design, build and test automated solutions for continuous and consistent integration Design and build automation frameworks for the deployment, management, and monitoring of web-based business services and platforms In charge of leading the practice and introducing the overall technical vision for a particular solution. Work with Business and IT to agree and come up with architecture and designs. Responsible to represent architecture in various DA (Design Authority) Boards. Translate business needs into component design and data model Provide a clear view of technology strategy for design & delivery of the technical aspects of the product focusing on not only business delivery but constant focus on remediating tech debt. Responsibility for development pod ensuring that they are continuously striving for improvement. Measures included reduction in production incidents and increased release cadence. Ensuring that quality (code / performance) and discipline (TDD, BDD, unit, JIRA usage etc) are maintained at all times. Maintaining our Agile and delivery principles. Ensure that Design Driven ethos is upheld. Embedding and ensuring DevOps principal within the engineering team. Enabling and ensuring engineering team abides to organisational and departmental principles Contribute in capacity planning. Reinforcing Organizational, departmental and projects guiding principles Requirements 10-14 yrs of experience Working experience as a technical lead in a fast-paced and constantly evolving environment. Proven and successful experience developing large scale software solutions in more than one language, for example, JavaScript, Java, and so forth. Hands-on experience on microservices architecture Designing solutions is plus. Experience of working with Oracle or any other RDBMS and experience with continuous agile development and integration processes. Extensive experience on PL/SQL stored procedures, database functions and triggers Must have strong communication skills both in written and in verbal form High familiarity with the workings of Java, Spring, WAS, Oracle DB, PostgreSQL, Mongo DB, React JS and Python as well as possessing expertise in cloud Platforms such as Google and / or AWS Experience with Data Virtualization Tools Familiar with deployment automation tools such as Ansible, etc Knowledgeable of Continuous Integration tools such as Jenkins, Maven and GitHub Experience on building high-availability systems taking care of failover, load balancing, clustering, and risk-management Result-oriented, passionate about improving user experience, a critical and strategic thinker, highly organized, able to multi-task and meet aggressive deadlines. Team-player and team-builder, work comfortably in constantly evolving environment, and demonstrate calmness and composure in times of uncertainty and stress. Thorough understanding of Agile Nice to have knowledge and hands on experience in banking industry, ideally, investment banking / capital markets. Self-motivator, able to work alone but also able to understand when to ask for help. Responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology. Demonstrates compliance with HSBC Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role.

Veritas Netbackup for DXC Total Exp should be min 4-7 Years Relevant Exp should be 4-6 Years Monitor daily Netbackup activity and reporting to proactively avoid issues Troubleshoot and resolve missed and failed Netbackup backups Interface with vendors for escalation of issues processing of tapes for offsite storage Update Netbackup policies and procedures Good in excel for any manual reporting. Experience on tape drives and libraries experience in Data Domain with VERITAS Netbackup / Any other Enterprise Level Backup Application Hands on experience on De-duplication, Replication & Storage Life Cycle Policies Concepts Experience in Configuring and troubleshooting of Storage Life Cycle policies knowledge on Capacity Planning Hands-on experience in implementation of Boost, OST & VTL solution knowledge of managing and administering of Data Domain system System administration experience on Windows, HPUX or Sun Solaris, and knowledge on VMware would be an added value. Knowledge on ITIL processes like Incident management, Problem Management and Change Management processes. Certification on Data Domain/Netbackup technology is an added advantage. Acclimatized & cognizant of the process to log case & work with Vendor Support Provide operational support on a 24x7 rotation basis. Additional Skills: Interpersonal sensitivity and customer responsiveness Leadership skills Excellent knowledge of the IT environment and its future trends Ability to communicate complex technical contents plainly and simply Strong consulting skills, flexibility, and resourcefulness Exposure to Customers Globally Good written and verbal communication skills Certifications in relevant technologies Service and Customer Orientated / Team player (TCE). Strong ability to work under pressure / Flexible and self-motivated. Scripting knowledge would be added benefit Exposure to Project work is desirable At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organisations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritise needs and to build relationships is a must. Qualification BS degree in Computer Science or related technical field involving coding or equivalent, practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analysing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritise needs and to build relationships is a must. For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required. Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless post-mortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Understanding of PCI certification will be added advantage.

Veritas Netbackup for DXC Total Exp should be min 7-10 Years Relevant Exp should be 6-8 Years Setup and configure Netbackup server/client and tape libraries Troubleshoot and resolve missed and failed Netbackup backups Monitor daily Netbackup activity and reporting to proactively avoid issues Modify and optimize backup schedules Improve automation and productivity of backups through scripting enhancements Troubleshoot and resolve missed and failed Netbackup backups Interface with vendors for escalation of issues Processing of tapes for offsite storage Update Netbackup policies and procedures Monitor daily Netbackup activity and reporting to proactively avoid issues processing of tapes for offsite storage Update Netbackup policies and procedures Experience on tape drives and libraries experience in Data Domain with VERITAS Netbackup / Any other Enterprise Level Backup Application Good Hands on experience on De-duplication, Replication & Storage Life Cycle Policies Concepts Experience in Configuring and troubleshooting of Storage Life Cycle policies Good knowledge on Capacity Planning Hands-on experience in implementation of Boost, OST & VTL solution knowledge of managing and administering of Data Domain system System administration experience on Windows, HPUX or Sun Solaris, and knowledge on VMware would be an added value. Knowledge on ITIL processes like Incident management, Problem Management and Change Management processes. Certification on Data Domain/Netbackup technology is an added advantage. Acclimatized & cognizant of the process to log case & work with Vendor Support Provide operational support on a 24x7 rotation basis. Added skills : Data Domain/StoreOnce and Cohesity Additional Skills: Interpersonal sensitivity and customer responsiveness Leadership skills Excellent knowledge of the IT environment and its future trends Ability to communicate complex technical contents plainly and simply Strong consulting skills, flexibility, and resourcefulness Exposure to Customers Globally Good written and verbal communication skills Certifications in relevant technologies Service and Customer Orientated / Team player (TCE). Strong ability to work under pressure / Flexible and self-motivated. Scripting knowledge would be added benefit Exposure to Project work is desirable At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

Every career journey is personal. Thats why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Site Reliability Engineer 3 (SRE) will develop, manage, and optimize cloud-based services on AWS and Azure. This position will play a key role in ensuring the reliability, availability, and performance of our services in cloud environments, focusing on automation, scalability, and observability. Additionally, this role will provide technical expertise in cloud architecture, system design, and DevOps practices, and will lead and mentor a team of Engineers. Essential Job Functions Design cloud-based infrastructure and services in AWS and Azure, adhering to SRE best practices. Ensure high availability, scalability, and security of cloud environments. Collaborate with architecture and development teams to design cloud solutions that meet business requirements. - (20%) Work with infrastructure and development teams to ensure seamless integration of new applications and services into the cloud infrastructure following SRE best practices. Mentor junior Engineers and provide technical guidance to the team. Collaborate with cross-functional teams to design and implement disaster recovery and business continuity plans. - (20%) Help to implement and refine monitoring, logging and alerting systems to detect and respond to incidents proactively. Develop and enforce SRE best practices, including automation of repetitive tasks and incident response processes. Manage capacity planning, performance tuning, and cost optimization strategies for cloud resources. Build processes and tools to enable application teams to be SREs. - (20%) Proactively identify and address availability and performance issues and partner with teams to find solutions by fixing code, building tools, or refining process. - (20%) Identify and implement process improvements to enhance the reliability, scalability, and efficiency of cloud operations. Stay current with emerging cloud technologies and industry trends and recommend their adoption where appropriate. Advocate for SRE practices and drive adoption across the organization. - (20%) Minimum Qualifications Bachelor s degree in information technology or related field. 8+ years of experience working in IT. 8+ years of experience working in SRE/DevOps. 3+ years of experience in development. Skills Application Troubleshooting Root Cause Analysis (RCA) Collaborative Mindset Operational Excellence Team Mentorship Solution Oriented Approach Organized Thinking Reports To : Manager and above Direct Reports : 0 Work Environment Normal Office Environment, hybrid. 24/7 On-call coverage; may be required to work outside of normal business hours, including weekends and possibly holidays. Travel Ability to travel up to 20% annually Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial At Bread Financial, you ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We ve been consistently recognized as a best place to work nationally and in many markets and we re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn . All job offers are contingent upon successful completion of credit and background checks. Bread Financial is an Equal Opportunity Employer. Job Family: Information Technology Job Type: Regular

Job Description: Responsibilities Install, configure, and maintain Oracle Solaris (10/11) systems in enterprise environments. Configure and manage Zones, LDOMs, and SMF services Perform system installation, configuration, patching, and upgrades. Manage zones/containers, ZFS, SMF services, and network configurations. Configure and monitor LDAP, NIS, NFS, DNS, SSH, and Syslog services. Handle backup and restore operations using native and third-party tools. Monitor system health, Troubleshoot and resolve system performance issues, hardware faults, and kernel panics. Automate routine tasks using shell scripting (sh, ksh, bash) and cron jobs. Troubleshoot hardware and software issues across Oracle Solaris (10/11) systems. Handle capacity planning, backup/recovery integration, and performance optimization. Implement security hardening and compliance as per CIS or client-specific policies. Participate in disaster recovery planning and testing. Work closely with DBAs, storage, and network teams for cross-functional support. Working within a team and the clients to analyse, troubleshoot and resolve client issues in a timely manner. Working closely with Client Delivery Mangers on various clients Utilize superior customer service skills. Ensuring or Service Levels are met via the internal ticketing system. Recommend enhancements or possible solutions for clients on a regular basis. Maintain documentation of client environments and internal/external processes Participate in after-hours support on a rostered basis. Stay current with technical information, changes, and updates. Must have Skills and Qualifications 7+ years of experience in the following: Hands-on experience administering Oracle Solaris 10 & 11 (including zones, LDOMs, ZFS) Network Skills (IP Addressing, Subnets, DNS, DHCP, Routing, LAN/WAN) Strong knowledge of SPARC and x86 hardware platforms (e. g. , T-series, M-series, X-series) Infrastructure Proficient in LDAP, NIS, Kerberos, and PAM authentication models in Solaris. Experience in cloud migration or Solaris virtualization (OVM for SPARC) SAN Storage (preferably EMC, Brocade, Oracle ZFS) Software and firmware upgrades/maintenance on SPARC Systems SNMP monitoring Security and user management Knowledge of Oracle Linux/Oracle Linux, Redhat Managing Oracle Cloud environments Demonstrated analytical and troubleshooting skills. Demonstrated ability to work in a fast-paced environment. Shows initiative and acts independently to resolve problems. Works effectively both as a team member and independently Demonstrated ability to manage multiple priorities and follow through on tasks and projects to completion. Excellent verbal and written communication skills Nice to have skills. Knowledge of HP-UX & AIX would be beneficial OCI Oracle Cloud Infrastructure Knowledge of / experience with Oracle VM is highly regarded. Managing AWS environments Cisco Fortinet OKTA At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Role & responsibilities Reporting & Dashboarding Design, automate, and maintain dashboards to track daily shift-wise volumes, operator-level efficiency, and task-type productivity. Create and maintain weekly and monthly business review (WBR/MBR) decks with key performance indicators, trends, and insights. Build real-time trackers for operations visibility (e.g., work in progress, pending tasks, SLA adherence, etc). Performance Analysis Provide detailed performance breakdowns against the key performance parameters (average handling time (AHT), resolution time, accuracy scores, utilization, etc) Identify bottlenecks, outliers, and improvement areas using historical and live data. Forecasting & Capacity Planning Analyze historical data and maintain forecasting for upcoming volumes and required headcount for new and ongoing projects. Support sales and delivery heads with accurate volume projections and hiring recommendations. Ad Hoc & Client Requests Respond to urgent, data-driven client queries on volumes, productivity, KPIs, or any other metrics. Generate clean, presentation-ready insights for external communication. Process Automation Proactively identify manual or repetitive data processes and automate them using tools like Google Sheets scripts, Power Query, or dashboards. www.mediamint.com Maintain well-structured, documented data pipelines and reporting logic for ease of use across the team. Strategic Insights & Value-Add Provide leadership with actionable insights from data to help make strategic decisions. Suggest new performance metrics, efficiency benchmarks, or custom data views that improve operations. Preferred candidate profile 2-4 years of experience in a data analytics, MIS reporting, or operations analytics role. Strong expertise in Google Sheets/Excel, with hands-on experience in pivot tables, VLOOKUP/XLOOKUP, data cleaning, and visualization. Proficiency in data visualization and dashboarding using Looker Studio (Data Studio), Power BI, or similar tools. Experience in forecasting, trend analysis, and capacity modeling. Familiarity with performance operations data such as AHT, TAT, utilization, SLA adherence, etc. Excellent communication skills with the ability to present data clearly to non-technical stakeholders. High ownership, self-starter attitude, and ability to work under pressure and tight deadlines. Good to Have: Experience in a Digital Marketing / Ad Operations environment or client-facing BPO/operations analytics. Prior exposure to MBR/WBR decks for large enterprise clients. Knowledge of scripting languages (Google Apps Script, Python) for automating reporting tasks. What Success Looks Like: Operations and leadership teams are no longer bogged down by data/insights generation work. On-time creation and completion of the performance review presentations with actionable insights. Clear visibility on team performance, task volumes, and SLA adherence through intuitive dashboards. Improved planning accuracy and headcount forecasting for future volume projections. Reduction in turnaround time for ad hoc client or internal data asks. A more proactive, data-driven decision-making culture in the operations team. Please Fill out the candidate information form: https://shorturl.at/mwpHj

We are looking for Lead Database Developer-Oracle to join our technology team at Clarivate. The Lead Database Developer will be responsible for overseeing the design, development, and maintenance of high-performance databases using Oracle and PostgreSQL. About You experience, education, skills and accomplishments Bachelors degree in computer science, Information Technology, or a related field, or equivalent experience At least 8 years of experience in Oracle database environments and PostgreSQL. At least 8 years of experience in database performance tuning, query optimization and capacity planning. At least 4 years of experience in cloud-based database services, such as AWS RDS Solid understanding of data security, backup, and recovery procedures. Strong understanding of relational database concepts including primary/foreign keys, many-to-many relationships, and complex joins operations. Experience in system analysis and design, problem-solving, support and troubleshooting. Experience with cloud database platforms (e.g., AWS RDS, Azure Cloud) is a plus. It would be great if you also had In-depth understanding of database architecture and data modelling principles Good knowledge of No-SQL database solutions, AWS and Azure Db solutions and services What will you be doing in this role? Database Design and Development: Collaborate with the development team to design and implement efficient database structures that meet the organization's requirements. Develop and maintain database schemas, tables, views, stored procedures, and functions. Database Performance Tuning: Monitor and analyze database performance, identifying and resolving bottlenecks or other performance issues. Optimize queries, indexes, data schemas, and database configurations to enhance system performance. Build a proactive service engagement, understanding the data base workloads and data model, to evaluate ASH and AWR and other diagnostic tools to ensure a continued stable and performant database. Data Security and Integrity: Working with DevOps, implement and maintain database security measures to protect sensitive data from unauthorized access or breaches. Data Integration and ETL: Develop and maintain data integration processes, including Extract, Transform, and Load (ETL) workflows. Collaborate with developers to ensure accurate and timely data extraction, transformation, and loading across various systems. Database Documentation and Reporting: Create and maintain comprehensive documentation for database environments, including data dictionaries, schemas, configurations, and standard operating procedures. Generate regular reports on database performance, capacity, and usage. Database Backup, Recovery, and Disaster Planning: Working in collaboration with DBA's and DevOps, develop and maintain database backup and recovery strategies to ensure data integrity and availability. Ensure regular backups, test data recovery processes, and create disaster recovery plans. Collaboration and Support: Work closely with cross-functional teams, including developers, system administrators, and business stakeholders, to understand their database requirements and provide technical support.

Leads the design, development, and operational support for backend systems, ensuring system reliability, performance, and security. Guides the team in lifecycle management, incident management, and capacity planning. Oversee the implementation of best practices in system maintenance and support while providing strategic direction for backend infrastructure . Principal Duties: Coordinates and leads the architecture, design, development, and operational support for backend systems. Oversees incident management and ensures the implementation of preventative measures, including performing blameless postmortems. Manages lifecycle management (LCM) activities, vulnerability management, and capacity planning. Develops and maintains comprehensive documentation, processes, and best practices. Provides regular operational, incident, and change reports. Mentors and coaches team members, ensuring high performance and professional growth. Partners with other teams, including Automation Engineering and Enterprise Architecture (EA), to align on solutions and strategic initiatives. Experience: Required: 8+ years of experience in backend system design, development, and support. Advanced skills in incident management, lifecycle management, and system reliability. Strong experience with performance tuning, disaster recovery, and capacity planning. Proven ability to lead and mentor a team, ensuring adherence to best practices and high-quality deliverables. Excellent communication skills and ability to manage multiple projects and priorities. Preferred: 10+ years of experience in backend system management and support. Experience in the insurance or financial industry. Knowledge of additional backend technologies or tools. Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate

We are looking for a highly skilled Performance Testing Engineer with expertise in Apache JMeter to join our QA team. The ideal candidate will be responsible for designing and executing performance tests, as well as gathering performance requirements from stakeholders to ensure systems meet expected load, responsiveness, and scalability criteria. As a Performance Engineer at Boomi, you will validate and recommend performance optimizations in our computing infrastructure and software. You will collaborate with Product Development and Site Reliability Engineering teams on performance monitoring, tuning, and tooling. Your responsibilities will include analyzing software architecture, working on capacity planning, identifying KPIs, and designing scalability and resiliency tests using tools like JMeter, blazemeter, and Neoload. Essential requirements for this role include expertise in performance engineering fundamentals, monitoring performance using native Linux OS and APM tools, understanding AWS services for infrastructure analysis, and experience with tools like NewRelic and Splunk. You should also be skilled in analyzing heap dumps, thread dumps, and SQL slow query logs, and recommending optimal resource configurations in Cloud, Virtual Machine, and Container technologies. Desirable requirements include experience in writing custom monitoring tools using Java, Python, or similar languages, capacity planning using AI/ML, and performance tuning in Java or similar application code. At Boomi, we offer a culture of caring, continuous learning and development opportunities, interesting and meaningful work, balance and flexibility, and a high-trust environment. If you are passionate about solving challenging problems, working with cutting-edge technology, and making a real impact, we encourage you to explore a career with Boomi. Join us in Bangalore/Hyderabad, India, and be a part of our Performance, Scalability, and Resiliency(PSR) Engineering team to do the best work of your career and make a profound social impact.,

You will be responsible for leading a multi-faceted independent quality evaluation process to measure quality across multiple sources and provide insights from the operation. Your role will involve effectively managing and mentoring a team responsible for diverse workflows, Quality channels, and global stakeholders. It will be crucial for you to drive accountability within the teams to meet quality performance goals and ensure program standards are consistently met on a week-over-week basis. Additionally, you will need to assess and prioritize the top-quality issues affecting the teams across all decision-making channels. Collaboration with internal and external stakeholders to build scalable quality systems that enable efficient monitoring of decision accuracy and prompt identification of overall user experience issues will also be a key part of your responsibilities. Your focus will be on driving a proactive outcome and insight environment to continuously improve and deliver an outstanding customer experience across the program. Furthermore, you will be expected to aggregate audit findings, analyze gaps in processes, and identify innovative ways to solve problems upstream, thereby improving customer experience and driving higher efficiency. Your role will involve optimizing program operations with a focus on process management, key strategic initiatives, and bringing forth ideas with tangible actions to enhance business performance. Forecasting and capacity planning to meet business requirements and ensure continuity will also be a part of your responsibilities. In addition, you will proactively share existing bottlenecks and challenges with quantified impact on operations to facilitate appropriate prioritization. Your ability to clearly outline current performance drivers and actions to improve will be crucial in this role. You will also be responsible for managing client communication and leading all business reviews, including WBRs, MBRs, and QBRs. For this role, you should ideally have a minimum of 15 years of diverse experience in a scalable quality operations environment, with a proven track record of managing internal and external stakeholders to drive results. Strong critical and analytical thinking skills, along with an entrepreneurial and proactive mindset, will be essential. Experience with customer outcome and insight focus, excellent collaboration skills, and the ability to adapt to a fast-paced, international work environment will be highly valued. Exceptional communication and presentation skills, fluency in English, effective task prioritization and time management abilities, as well as a proven ability to break down complex processes and identify key pain points for business improvements will be key qualifications for this role. Having a quality certification (e.g., Lean Six Sigma, TQM, etc.) and/or a project management certification (PMP, Prince2, etc.) will be considered a plus for this position.,

The Workforce Planner will be responsible for assisting in building a forecasting and workforce model to develop competency in forecasting demand and translating it into necessary workforce supply for long, medium, and short terms. This role involves managing a capacity planning model to perform sensitivity analysis on historical data, compare staffing levels, and create supply scenarios to meet future demand predictively. Participation in developing a long-range strategy for the function using data models, data consumption tools, predictive modeling, and emerging technologies is essential. Additionally, this position will be accountable for supporting the design, development, and interpretation of workforce reports and dashboards, including identifying key trends, opportunities, and problem areas. As an Assistant Manager Global WFM, you are required to have a minimum of 5 years of relevant experience as a RTA with a background in any Graduate or Diploma. Your responsibilities will include serving as a subject matter expert on identifying and interpreting trends related to operational effectiveness in terms of workforce planning. You will be expected to develop actionable metrics driving forecasting capabilities and strategic insights, perform statistical analyses, and utilize forecasting techniques to extract critical insights and trends. Designing reports, scorecards, dashboards, and ad hoc analyses to provide workforce insights and KPIs is a key aspect of this role. You will be responsible for presenting relevant data trends and analysis findings in clear reports to key stakeholders, effectively managing internal and external relationships, and highlighting key organizational trends to collaborate with leadership and business partners for identifying causes, costs, and potential interventions. Leading and mentoring multiple teams, coaching and mentoring planners and schedulers, and working closely with the finance team for financial forecasting and budget creation are also part of the job responsibilities. The role requires a highly self-motivated team member with multitasking abilities, strong technical documentation skills, and a team player mindset for effective communication and interaction with stakeholders. Problem-solving, analytical, and logical skills are crucial, along with excellent English communication skills. Preferred skills include knowledge in WFM systems like Avaya CMS, NICE IEX, Cisco, Aspect eWFM, Verint, and CRM tools like Avaya and In-contact. Proficiency in MS Office tools, especially Excel and PowerPoint, and knowledge in Macros are advantageous. Location: BLR, Surya Wave Building, India,

As an Operational Efficiency expert, you will be responsible for optimizing production schedules to minimize downtime and maximize output. You will implement advanced manufacturing technologies to improve efficiency and monitor production metrics to identify areas for improvement. Your role will also involve developing strategies to reduce production costs while maintaining quality, conducting regular reviews of resource utilization, and promoting recycling and reuse of materials. You will lead initiatives to adopt lean manufacturing practices, drive automation, and digital transformation in production processes. Ensuring adherence to industry regulations and safety standards, conducting safety audits, and providing training sessions for staff will be crucial aspects of your job. Forecasting production requirements based on sales projections and market trends, ensuring production capacity aligns with demand fluctuations, and optimizing resource allocation to achieve production targets will be part of your responsibilities. Establishing rigorous quality control protocols, implementing real-time monitoring systems, and maintaining high standards of product consistency and reliability are essential for ensuring customer satisfaction. You will also be involved in continuous improvement by conducting root cause analysis for quality issues, benchmarking against industry standards, and collaborating with suppliers to ensure compliance with quality standards. It will be your responsibility to foster a culture of quality awareness among employees and ensure regulatory compliance for all products. In the procurement domain, you will implement systems for inventory management, monitor sourcing of materials responsibly, and mitigate risks related to supply chain disruptions. Designing and implementing efficient supply chain strategies, collaborating with suppliers, and optimizing transportation management will be key aspects of your logistics responsibilities. Additionally, you will oversee warehouse operations, develop systems for timely delivery, and implement eco-friendly practices in logistics. Leveraging technology for logistics operations, monitoring and controlling logistics costs, and establishing performance metrics will also be part of your role. This is a full-time position with benefits including health insurance and provident fund. The work schedule includes day and night shifts, and the work location is in person.,

As a JDE Manufacturing Functional expert at Grant Thornton INDUS, you will utilize your 4-6 years of functional experience to troubleshoot issues across various manufacturing modules including Product Data Management, Shop Floor Management, Material Requirement Planning, Manufacturing Accounting, and Inventory. Your responsibilities will include ensuring the integrity of Inventory, GL, and product costing, along with expertise in modules such as JD Edwards MFG, Inventory, Forecasting, Capital Asset Management, and Quality management. You will demonstrate your proficiency in Discrete Manufacturing Processes, MRP Processes, Bill of Material setup, and Inventory setups. With at least two full cycle JDE project implementations under your belt, you will excel in gathering and understanding business requirements, mapping them to JD Edwards EnterpriseOne, and supporting clients in the selection, implementation, and support of JDE Inventory, Work Order, and Manufacturing Processes. Your role will involve creating Functional design documents (FSD) and Test documents for new change requirements, conducting UAT with users, and resolving any issues that may arise during UAT. Having exposure to Advanced UDOs and JD Edwards Orchestrator will be considered an added advantage. Grant Thornton INDUS, comprising GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd, offers a collaborative and quality-driven environment where professionals across various disciplines work together to support Grant Thornton LLP. If you are a proactive individual with a passion for building trust and making business more personal, Grant Thornton INDUS provides an opportunity to be part of a significant and community-focused organization that values transparency, competitiveness, and excellence.,

As the ideal candidate, you will be responsible for providing executive leadership to the entire engineering organization, including infrastructure, quality assurance, and technical operations. Your main focus will be to develop and implement a technical vision and strategy that aligns with our business goals and market position. You will lead engineering teams through complex technical challenges, ensuring that high standards of excellence are maintained at all times. Establishing engineering processes, metrics, and best practices to enhance productivity, quality, and innovation will be a key part of your role. Effective management of department budgets, resource allocation, and capacity planning will also fall under your purview. You will be expected to build, mentor, and develop high-performing engineering teams through recruitment, coaching, and professional development initiatives. Additionally, driving technology modernization and continuous improvement initiatives will be crucial in this role. To qualify for this position, you should have at least 5 years of progressive engineering experience and a strong technical background with hands-on experience in Site engineering activities. Excellent communication skills are essential, as you will be required to translate technical concepts to non-technical stakeholders. A Bachelor's degree in Engineering or a related field is required for this role. Experience in leading geographically distributed engineering teams, a strong understanding of agile development methodologies, DevOps practices, and modern software architecture will be advantageous.,

As a Network Engineer at Capgemini, you will have the opportunity to design, implement, and manage enterprise-level LAN/WAN infrastructure. You will play a crucial role in configuring and troubleshooting routing protocols such as BGP, OSPF, and EIGRP, as well as switching technologies like VLANs, STP, and EtherChannel. Additionally, you will be responsible for administering and optimizing network devices from leading vendors such as Cisco, Juniper, or Aruba. To excel in this role, you should have a strong understanding of TCP/IP, DNS, DHCP, NAT, and ACLs. Your responsibilities will also include network performance tuning, capacity planning, and fault isolation. You will be expected to design and configure dynamic L2/L3 support in routing protocols like OSPF, BGP, and EIGRP, including multi-area design, route summarization, authentication, route filtering, path selection, and metric tuning. At Capgemini, you will have the opportunity to work with cutting-edge cloud IT infrastructure technology alongside a high-performance team. You can look forward to career growth, global exposure, and a focus on innovation, cloud, security, and automation. The inclusive culture and strong support system at Capgemini will provide you with the environment to thrive and contribute to building a more sustainable and inclusive world. Capgemini is a global business and technology transformation partner with a diverse team of 340,000 members across more than 50 countries. With a legacy of over 55 years, Capgemini is committed to helping organizations accelerate their digital transformation while creating real impact for enterprises and society. Trusted by clients worldwide, Capgemini leverages its expertise in AI, generative AI, cloud, and data to deliver end-to-end services and solutions tailored to meet the evolving business needs of its clients.,

As a Database Administrator (DBA) at our organization based in Gurugram, Udyog Vihar Phase 4, your primary responsibility will be to manage, maintain, and enhance our database systems. You will play a key role in ensuring the integrity, performance, and security of our databases while developing efficient solutions to support our business operations. Collaboration with IT, development, and operations teams will be essential to ensure optimal functionality and support for our databases. Your responsibilities will include installing, configuring, and upgrading database systems such as MySQL, PostgreSQL, Oracle, SQL Server, or NoSQL databases. Monitoring performance, identifying bottlenecks, and implementing optimizations for efficiency will also be part of your day-to-day tasks. Data security, encryption, backups, and access control will be crucial aspects of your role to ensure compliance with security requirements. Additionally, you will be responsible for developing and managing backup and disaster recovery plans to maintain data integrity and continuity. Supporting data migration, import/export activities, and managing data integration with other platforms and applications will be essential. You will troubleshoot any database issues, including performance problems, connectivity issues, and data inconsistencies. Analyzing database growth and recommending scaling solutions for storage and performance will be part of your capacity planning responsibilities. Creating and maintaining database documentation, collaborating with other IT staff, and implementing database strategies will also be part of your role. To qualify for this position, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, along with proven experience as a Database Administrator (DBA) or in a similar role. Hands-on experience with various database management systems, a strong understanding of database structure, theories, principles, and practices, as well as proficiency in SQL and database programming languages are required. Strong problem-solving skills, attention to detail, familiarity with data management and governance practices, and knowledge of cloud-based database solutions (AWS, Azure, Google Cloud) would be advantageous. The ability to work both independently and collaboratively in a team environment is essential. Preferred skills for this role include experience with database automation and scripting, familiarity with DevOps and CI/CD practices, and knowledge of database performance tuning and query optimization. This position requires a total experience of 3-5 years with at least 5 years of relevant experience. Compensation will be as per industry standards, along with a competitive salary and benefits package. Additionally, you will have opportunities for professional growth and advancement, work in a dynamic and collaborative environment, health, dental, and vision insurance options, flexible working hours, and the potential for remote work.,

WFM RTA GURGAON Minimum 12 Months WFM RTA International BPO Exp Mandatory Required Candidate profile Atleast 1 year experience as RTA in International process Tool Knowledge IEX, VERINT, AVAYA,Genesys Should have good communication in English Immediate Joiners OR Max 1 month notice period candidates can apply CTC Up to 8.3LPA( Depending Upon Last 25 % - 35 % Hike ) Opportunity to work in a fast-paced, international work environment Willingness to work in rotational shifts and on rotational offs UnderGraduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A MONTH WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

We are hiring for Intraday RTA in Movate - Formerly CSS Corp pvt ltd. Note: Candidates must have 2 years of experiences in RTA willing to work in night shifts. Required for Immediate joiner's Role & responsibilities Ensure staffing commitments are met on a real time / interval level basis and establish controls to maintain service level goals Responsible for monitoring real-time activity and providing recommendations in order to optimize daily Staffing / Service Responsible for monitoring real-time activity and providing recommendations in order to optimize daily Staffing / Service Respond to client requests on staffing and service related queries accurately and in a timely manner Respond to client requests on staffing and service related queries accurately and in a timely manner Preferred candidate profile Monitor CMS for SLA - SL%, Abandoned %, Wait time & IMC as applicable to Project to check deviation from required Compare staffing, AHT & forecast for planned versus actuals - CMS versus IEX, EWFM, Excel Report interval update with accuracy and within the stipulated TAT Compare real time CMS with Schedule data from Excel, IEX or EWFM Report out requirements to Operations for real time staffing needs All Reports should be sent with accuracy and within TAT All Reports should have the stakeholders copied (internal & external) as deemed necessary for the Project Client responses should be specific and should be reported within the stipulated TAT and with accuracy Adhere to all organization processes and policies

": " Senior Manager Cross channel, WPP Media (Gurgaon, Bangalore, Mumbai, Chennai, Coimbatore, Kolkata) WPP Media is the worldlargest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Associate Director to join us. This role assumes responsibility of crafting a performance strategy for clients and create success stories. This team is responsible for delivering international solutions, particularly in APAC, EMEA, NA (all or multiple) with some global influence. You will enjoy working in a collaborative team environment and will hold a can doattitude with the passion to learn and grow. In this role, we are looking for understanding & hands on experience of Paid Media Platforms. Knowledge of media strategy, planning and the media role in integrated communication. Own the work deliverables, processes, work quality & people management. At WPP Media , our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. Reporting of the role: This role reports to the Director WPP Media 3 best things about the job: - Opportunity to grow with a global organisation with the largest digital footprint - Exposure with the some of largest clients across categories. - Diverse team and culture Measures of success: In three months: - Working with all constituents of paid media eco-system under one single roof - Exposure to cutting edge technologies on performance. In six months: - Ability to work with a diverse team. Be a biddable media expert on major self-serve platforms. - Get proficient with latest trading techniques and deals by managing largest portfolios. In 12 months: - Emerged as a coveted champion on performance marketing solutions. - Become proficient is escalation handling and resolve conflicts. What your day job looks like at WPP Media : - Develop strong relationships with counterparts in Nexus-Hub regional teams. - Lead the training and growth of your team. - Enforce best practices with a focus on platform expertise, consistency, and quality of work delivery. - Be accountable for consistent work delivery to Nexus-Hub regional teams by ensuring a high quality of output. - Serve as point of escalation for your channel and take ownership of resolving challenges. - Provide career development and coaching for your team. - Line manager to 2-5 direct reports with 10-50 indirect reports. - Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done. - Provide support to the Leads in capacity planning & resource management for the team. - Present strong and effective communication across all levels What youll bring: - You are proficient in English. - You have experience managing multi-location media activation teams. - You have experience training and maintaining quality standards at scale. - You have experience providing service to local teams from a centralized location. - You have a passion for everything digital, with an active interest and understanding of online advertising industry trends. - You have excellent communication skills, both verbal and written Minimum qualifications: - 6+ years professional experience in digital media execution - You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more. - You are proficient in Microsoft Excel and Google Sheet - Minimum team size handled 8-20 people. More about WPP Media : WPP Media l eads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow. About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPglobal media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. Itwhat elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Mediashared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . 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Infrastructure Design Services is a team of Technology Architects and Engineers responsible for the analysis and design of the infrastructure framework to fit the application, platform or system needs in-line with MasterCards operational standards and principles. Infrastructure Design Services is engaged from the beginning of the analysis and design phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard s security, scalability and availability standards. Infrastructure Design Services primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system. This job requires experience in internet fundamentals related to web servers, application servers, internet security and other internet technologies. This job actively performs designing and delivering internet infrastructure solutions that satisfy member, product, service and backbone requirements. Have you ever worked with Microsoft Visio to design middleware infrastructure from the ground up Can you interface with the user(s), application team(s), etc, and all other stakeholders in order to determine their (evolving) needs and requirements Can you generate the highest level of system requirements, based on the given requirements and other constraints Can you ensure that this set of high level requirements is consistent, complete, correct, and operationally defined Role Generating requirements, together with other architects, engineers, application team(s) and user(s), to determine that all of the high level requirements have been met. Generating products such as TADs, technical documents, logical flows, and models to keep the user(s), architects and the engineers constantly up to date and in agreement on the application, system or platform to be provided as it is evolving. Ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowe'd to become obsolete. Resolve internet architectural and operational problems impacting infrastructure and product availability and performance globally. Research and evaluate new technology for possible deployment in MasterCard s internet infrastructure. May assume lead and total accountability for ongoing regional projects as assigned; including responsibility for planning; time and cost control; resource utilization and implementation. Implement, manage and support internet infrastructure components while leveraging current standards and best practices. Perform problem diagnosis; performance tuning; capacity planning and configuration management for MasterCard internet components. Assure system stability and future compatibility by monitoring production execution of all relevant systems. All About You Thorough knowledge and understanding of network, operating system principles and web middleware. Thorough knowledge in one or more core functions related to internet infrastructure design and/or web administration Advanced knowledge of load balancers and web application firewalls Working knowledge of Database technologies. Working knowledge of cloud technologies Must be high-energy, proactive, detail-oriented and able to function under pressure in an independent environment. Must have a high degree of initiative and self-motivation and demonstrate the ability to drive results. Strong communication skills both verbal and written and strong relationship and collaborative skills and organizational skills with the ability to work as a member of matrix based diverse and geographically distributed project team. Willingness and ability to learn and take on challenging opportunities is critical. Knowledge of Zero Trust Architecture principles and Network Micro-segmentation. Experience working with YAML based deployments Skills/Abilities: Displays leadership and initiative. Detailed oriented and customer obsessed. Strong verbal and written communication skills Ability to multi-task and prioritize efforts. Ability to pick up new technologies at a quick pace and learn on-the-go Ability to work with team members located in multiple geographies Displays excellent collaborative skills with cross-functional teams. Provide positive customer service to internal business partners.

Candidate should be currently working as a Manager / Assistant Manager on papers in WFM for a BPO. Qualification - Graduate Shift - Rotational Shifts Work Location - Bangalore / Gurgaon Required Candidate profile Immediate Joiners OR Max 45 days notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.

Candidate should have minimum 2yrs of experience working as Real time analyst in a BPO Qualification - Graduate Shift - Rotational shifts Work Location - Gurgaon Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Sadiq @ 8904378561 for more details. for more details.

Senior Manager Workforce Management (WFM) IGT Solutions Pvt. Ltd. Location : Pune, India Shifts : Rotational (24x7 environment) Company Profile IGT Solutions Pvt. Ltd. is a leading IT and BPM services provider, specializing in the Travel, Transportation, and Hospitality industry. With over 10,000+ travel experts across 15 global delivery centers , IGT delivers cutting-edge services in Application Development, Testing, Analytics, Contact Center Services , and more. We pride ourselves on offering equal employment opportunities and fostering a diverse, inclusive, and harassment-free workplace. Job Summary We are hiring a Senior Manager Workforce Management (WFM) to lead and manage planning, forecasting, scheduling, and real-time management for our operations. The ideal candidate will have strong analytical skills, hands-on experience with WFM tools like IEX , and the ability to drive performance excellence through data-driven decision-making. Key Responsibilities Manage all aspects of Workforce Management : Capacity Planning, Scheduling, Forecasting, Real-Time Management, and Reporting. Monitor KPIs and ensure performance targets are met. Collaborate with Operations and cross-functional teams. Handle ad-hoc requirements , outages, and schedule adherence. Deliver timely and accurate MIS reports and dashboards. Conduct daily/weekly performance reviews with stakeholders. Drive outlier management and ensure efficiency across metrics. Maintain high data integrity and quality. Generate reports/ad-hoc dashboards to meet client expectations. Proactively identify solutions to mitigate business performance risks. Ensure client and internal reporting requirements are met within TAT and accuracy standards. Candidate Profile Experience in WFM (Planning, Scheduling, Forecasting, Reporting) mandatory. Hands-on expertise in WFM tools like IEX, Avaya, Verint, or Blue Pumpkin. Proficient in MS Excel ; capable of training teams in Excel reporting. Strong analytical and problem-solving skills. Excellent verbal and written communication ; ability to interact with senior leadership and clients. Decision-maker with the ability to work under pressure in a 24x7 environment. Prior experience as a Manager or equivalent designation in a BPO WFM function is required. Perks and Benefits Inclusive and equitable workplace culture. Global exposure in the Travel & Hospitality industry. Opportunities for upskilling and professional growth. Performance-based recognition and advancement. Equal Opportunity Statement IGT Solutions is an equal opportunity employer. We ensure all employment decisions are made without regard to age, gender, gender identity, sexual orientation, race, religion, disability, veteran status, or any other protected category. If you're a dynamic professional with a passion for workforce planning and optimization, apply now and become a part of our growing team!