Call Support Executive

0 - 1 years

1 - 2 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Call Support Executive

Location: Kudasan, Gandhinagar (On -Site )
Department: Customer Service / Support
Employment Type: Full-Time
Work Mode: On-site

Working Days : 06

Salary Range : 10 to 20k

Job Summary:

We are looking for a dedicated and customer-focused Call Support Executive to handle inbound and outbound calls, resolve customer queries, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding service.

Key Responsibilities:

  • Answer incoming customer calls and respond to queries professionally and promptly
  • Handle outbound calls for follow-ups, feedback, and support as required
  • Provide accurate information about products, services, policies, and procedures
  • Log customer interactions, complaints, feedback, and resolutions in the system
  • Escalate complex issues to the appropriate department for resolution
  • Maintain a positive, empathetic, and professional attitude toward customers

Requirements:

  • Education: Minimum Bachelor's Degree preferred
  • Experience: 0–1 years of experience in customer support or call center role (Freshers can apply)
  • Excellent verbal communication skills in [English, Hindi, Gujrati]
  • Basic computer literacy (MS Office, CRM tools)
  • Strong listening and problem-solving skills

To Apply: Send your updated resume to swaninvestment1910@gmail.com.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

  • Paid sick time

Schedule:

  • Day shift

Work Location: In person

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