Call Center Representative

Location: Guntur; India | Full-time / Contract | ₹1.8 lakhs P.A. + Attractive Incentives

Are you a people-person with a passion for customer service and sales? Join our growing team as a Call Center Representative, where you'll play a vital role in delivering exceptional customer experiences and driving revenue through effective communication.

What You’ll Do:

• Answer inbound and/or make outbound calls to assist customers
• Build rapport, actively listen, and resolve inquiries or complaints professionally
• Provide product information, upsell/cross-sell solutions, and close sales when appropriate
• Document customer interactions accurately in our system
• Collaborate with team members and participate in ongoing training

What We’re Looking For:

• Fluent in spoken and written English
• Comfortable working night shifts
• Customer-focused and sales-driven mindset
• Strong communication and problem-solving skills
• A positive attitude and eagerness to learn

Preferred But Not Required:

• Previous call center or pharmaceutical sales experience
• Willingness to undergo comprehensive training

Why Join Us?

• Competitive salary + performance-based incentives
• Supportive and collaborative team environment
• Growth opportunities within a fast-paced industry
• Continuous skill development and training

Ready to be the voice of a company that values its people and customers?

Apply now or message us directly to learn more!

Let’s build something great together.

Industry

• Outsourcing and Offshoring Consulting

Employment Type

Full-time

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Schedule:

• Night shift
• US shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language:

• English (Required)

Location:

• Guntur, Andhra Pradesh (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person