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0.0 - 4.0 years

2 - 11 Lacs

Mumbai City, Maharashtra, India

On-site

We are seeking a dynamic Customer Service Executive (CSE) for our BPO/International process team in India. This role is ideal for candidates with 0-4 years of experience in customer service or related fields, looking to grow their careers in a vibrant and supportive environment. Responsibilities Handle customer inquiries and provide timely solutions via phone, email, or chat. Maintain a high level of customer satisfaction by effectively addressing issues and complaints. Document customer interactions in the system accurately and efficiently. Collaborate with team members and other departments to resolve complex customer issues. Participate in training sessions to enhance product knowledge and customer service skills. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-oriented mindset. Ability to work in a fast-paced environment and manage multiple tasks. Familiarity with CRM systems and practices is a plus. Basic computer skills and proficiency in MS Office applications.

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0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

Handle customer inquiries and provide support via phone, email, or chat. Resolve customer issues and complaints in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve processes and enhance customer satisfaction. Achieve individual and team performance targets. Participate in training sessions to improve skills and knowledge. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and customer service orientation. Proficiency in using computer systems and software applications. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Familiarity with BPO processes and customer relationship management tools is a plus. Flexibility to work in different shifts, including nights and weekends.

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0.0 - 4.0 years

5 - 13 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

We are looking for enthusiastic individuals to join our BPO/Voice Process team. This role is suitable for both freshers and candidates with up to 4 years of experience who are eager to start or advance their careers in customer service. Responsibilities Handle inbound and outbound calls efficiently and professionally. Resolve customer queries and issues with a high level of customer service. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction. Provide feedback on call processes and suggest improvements. Skills and Qualifications Excellent verbal and written communication skills in English and local language. Strong listening skills and the ability to empathize with customers. Basic computer skills and familiarity with MS Office applications. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving skills and a customer-oriented mindset.

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0.0 - 3.0 years

0 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Assist customers with inquiries, complaints, and support via phone, email, and chat. Provide accurate product information and resolve customer issues promptly. Maintain a positive and professional attitude towards customers at all times. Document all customer interactions and transactions in the system accurately. Collaborate with team members and other departments to enhance customer satisfaction. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Strong problem-solving skills and the ability to think critically under pressure. Proficient in using customer service software and Microsoft Office Suite. Ability to work in a fast-paced environment and manage time effectively. Strong attention to detail and a customer-oriented mindset.

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0.0 - 4.0 years

2 - 13 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

we are looking for a Customer Support Associate / Telecaller to join our dynamic team in India. The ideal candidate will be responsible for managing customer inquiries and providing top-notch service to enhance customer satisfaction. This role requires strong communication skills and the ability to resolve issues effectively. Responsibilities Handle incoming calls and customer inquiries professionally and efficiently Provide accurate information regarding products and services Resolve customer complaints and issues in a timely manner Maintain detailed records of customer interactions and transactions Collaborate with team members to ensure customer satisfaction Follow up on customer interactions to ensure resolution and satisfaction Skills and Qualifications Excellent verbal and written communication skills in English and Hindi Strong problem-solving skills and ability to think critically Proficiency in using customer support software and CRM tools Ability to handle high-stress situations and maintain composure Strong organizational skills and attention to detail Basic computer skills including MS Office and internet navigation

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0.0 - 5.0 years

4 - 12 Lacs

Mohali, Punjab, India

On-site

We are seeking an enthusiastic International Process / Chat/Voice Professional to join our team in India. In this role, you will be the first point of contact for our international customers, providing exceptional support through chat and voice interactions. You will play a vital role in ensuring customer satisfaction and enhancing the overall customer experience. Responsibilities Manage customer interactions via chat and voice channels. Assist customers with inquiries and provide accurate information regarding products and services. Resolve customer complaints and issues in a timely manner. Maintain high levels of customer satisfaction through effective communication and support. Document all customer interactions and feedback for future reference. Collaborate with team members to enhance service delivery and improve processes. Skills and Qualifications Excellent verbal and written communication skills in English. Proficiency in using chat and voice communication tools. Strong problem-solving abilities and customer service orientation. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Familiarity with CRM software and customer support tools is a plus. Basic knowledge of international business processes and cultural sensitivities.

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0.0 - 4.0 years

5 - 15 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

We are seeking a motivated and dynamic Customer Service/BPO/Telesales Executive to join our team in India. The ideal candidate will be responsible for handling customer inquiries, making sales calls, and ensuring customer satisfaction. This role is perfect for individuals with 0-4 years of experience who are looking to grow their careers in a fast-paced environment. Responsibilities Handle incoming customer inquiries and provide solutions to their issues. Make outbound calls to potential customers and promote services/products. Maintain accurate records of customer interactions and transactions. Resolve customer complaints in a professional manner and escalate when necessary. Follow up on leads and conduct sales pitches over the phone. Collaborate with team members to achieve sales targets and improve customer satisfaction. Skills and Qualifications Excellent communication skills in English and Hindi (additional languages are a plus). Strong interpersonal skills and ability to build rapport with customers. Basic understanding of customer service principles and practices. Proficient in using computer systems and CRM software. Ability to handle pressure and meet deadlines. Problem-solving skills and a customer-centric approach. Adaptability to learn new products and services quickly.

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0.0 - 4.0 years

0 - 4 Lacs

Navi Mumbai, Maharashtra, India

On-site

Handle customer queries via phone, email, and chat. Provide timely and accurate information to customers. Resolve customer complaints and issues in a professional manner. Maintain high levels of customer satisfaction and engagement. Work collaboratively with team members to achieve service goals. Document customer interactions and maintain records as required. Skills and Qualifications Strong communication skills in English (verbal and written). Proficiency in using computers and basic software applications. Ability to work in a fast-paced environment and manage multiple tasks. Problem-solving skills and a customer-oriented mindset. Familiarity with customer service principles and practices. Willingness to work in shifts and adapt to changing schedules.

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0.0 - 4.0 years

3 - 4 Lacs

Mathura, Ranchi, Jaipur

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur . Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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1.0 - 4.0 years

3 - 6 Lacs

Kolkata

Work from Office

Hiring for Leading ITES Company In Kolkata for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh, Panchkula

Work from Office

Roles and Responsibilities - Resolving customer's queries through chat / voice - Complete ability and empowerment to provide end to end resolution (including online and offline if required) - Complete responsibility of a customer interaction Desired Candidate Profile - Excellent Communication skills - Computer savvy as technical knowledge is must - Min. 12th pass can apply - Comfortable with rotational shifts and in WFO / WFH both - Comfortable in relocating Perks and Benefits International Domestic Call Centre Email/Chat/Voice . Domestic and International call Center No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 10000 to 35000 and incentive 1 lakh

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0.0 - 2.0 years

1 - 4 Lacs

Gurugram, Raipur, Mumbai (All Areas)

Work from Office

Roles and Responsibilities - Resolving customer's queries through chat / voice - Complete ability and empowerment to provide end to end resolution (including online and offline if required) - Complete responsibility of a customer interaction Desired Candidate Profile - Excellent Communication skills - Computer savvy as technical knowledge is must - Min. 12th pass can apply - Comfortable with rotational shifts and in WFO / WFH both - Comfortable in relocating Perks and Benefits International Domestic Call Centre Email/Chat/Voice . Domestic and International call Center No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 10000 to 35000 and incentive 1 lakh

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0.0 - 2.0 years

1 - 4 Lacs

Kolkata, Chennai, Bengaluru

Work from Office

Roles and Responsibilities - Resolving customer's queries through chat / voice - Complete ability and empowerment to provide end to end resolution (including online and offline if required) - Complete responsibility of a customer interaction Desired Candidate Profile - Excellent Communication skills - Computer savvy as technical knowledge is must - Min. 12th pass can apply - Comfortable with rotational shifts and in WFO / WFH both - Comfortable in relocating Perks and Benefits International Domestic Call Centre Email/Chat/Voice . Domestic and International call Center No Fees WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 10000 to 35000 and incentive 1 lakh

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Role & responsibilities: Salary:- 15,000 To 18,000 + incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Airoli ,Navi Mumbai Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply:- Interested Candidate can share CV on bellow whatsapp number Contact Person:- HR Riya Contact Number:- 8551021894

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0.0 - 2.0 years

0 - 2 Lacs

Chennai

Work from Office

Hiring Freshers for AR Calling ( International Voice Process ) Eligibility: Any Graduation(including backlogs)/Diploma, with excellent communication skills can apply. Experience: Fresher Location: Chennai (Work from office) Shift: Complete Night Shift Job Description: -Analyse patient accounts. -Decide on the action to be taken in the account. -Complete the action and suggest further action. -Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. -To prioritize the pending claims for calling from the aging basket. -To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. -Escalate difficult collection situations to management in a timely manner. Skill Sets: -Excellent verbal and written communication skills in English -High energy and positive attitude -Ability to work well in a team environment -Flexible to work in Night Shifts I f you are interested walk-in with your updated resume on below mentioned date, time & venue. Coronis Ajuba Tidel Park, 12 th Floor, Taramani (Opposite to Thiruvanmiyur Railway Station), Chennai -600113 Date: Scheduled Interview on 9-Jun-2025 to 13-Jun-2025 Timing: 10.00AM to 3.00PM Register your Tidel Entry Pass in the below link https://aathini.tidelpark.com/Pass/Visitor TIDEL - Visitor Pass Regards, Vishal Gopinath Coronis Ajuba HR Team

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4.0 - 9.0 years

4 - 8 Lacs

Thane

Work from Office

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Profile - TVS & Bajaj Process sales Fresher & Experience both can apply work from office immediate joiner Salary : 12200 in hand + Incentive Contact us at Hr Alisha :- 8698879613 Required Candidate profile Qualification - 12th Pass/ Any graduate Hindi Language only Male & Female both can apply Interview mode - Walking Day shift Good convincing skills Good Luck

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Shweta :- 9822946582 Mail Id :- shweta.sangale@credicus.co

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0.0 - 4.0 years

1 - 4 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Role & responsibilities: - Salary:- 12,200 Inhand + Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Hiring for Multiple Call Center Roles Apply to one company, access jobs with many Immediate Joining HR Round Versant Operations Round CTC Upto 4.5 LPA One-way cab provided for night shifts Free night transport Call HR Nivedita 7317810475

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1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Openings for Underwriter Looking for an experience with Underwriter or Mortgage minimum 1 year of BPO Experience into underwriting or mortgage HR Aditi@ 7795311459 ruth@9590520040 immediate joiner Available Positions:-Underwriter location:manayatha tech park Need min 1 year experience in mortgage or underwriter salary upto 8.5lks

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1.0 - 4.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Warm Greeting Hiring for Non Voice Bpo UG/grad/ freshers & exp can apply International & Domestic Voice Immediate joiners only 5 days work 2 week off Cab available For more call HR Omprasad @ 9900345707 omprasad@thejobfactory.co.in NO FEE CHARGED

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2.0 - 4.0 years

3 - 5 Lacs

Navi Mumbai, Turbhe

Work from Office

Role & responsibilities: 1. Key highlights of the role are listed below (purely indicative and not limiting): 2. Responsible for assessing, understanding and providing support to frontline associates with Process & Product 3. To motivate, develop and mentor team members in a dynamically changing environment 4. Monitor projects/transactions and provide qualitative/constructive feedback to the team members. 5. To create a conducive and stimulating environment for the teams to accomplish their goals 6. Manage expectations of his team members and proactively should be able to sense their needs 7. Ability to drive process, performance & transformation 8. To be a part of the business Calls / calibration call to have better understanding of the process and for continuous improvement 9. Quality and Ownership for particular process 10. Should be open to work 24/7 environment 11. Ability to create a conducive and stimulating work environment 12. Attrition & Absenteeism management 13. To own and drive and develop the team members for being effective in their role 14. Supporting management drive business expectation and process metrics 15. Monitor resource utilization & performance. Applicants should possess the following attributes: Handling BackOffice/Email Project.

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0.0 - 3.0 years

2 - 3 Lacs

Bhubaneswar, Kolkata, Chandigarh

Work from Office

International Call Center /Domestic bpo Hiring for MNC BPOS working In Shift 5 days Working 15K to 30K Fresher / Exp Both Can Apply Voice Process/Chat Also WhatsApp cv 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care for Voice / Back Office Fresher / Experience English Must Rotational Shift CTC 2.40 to 4 WhatsApp 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters

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