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Linchpin Technologies
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CSE - BPO/Customer service representative/International process

CSE - BPO/Customer service representative/International process

Linchpin Technologies

0 - 4 years

2 - 11 Lacs

Mumbai City Maharashtra India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer service

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a dynamic Customer Service Executive (CSE) for our BPO/International process team in India. This role is ideal for candidates with 0-4 years of experience in customer service or related fields, looking to grow their careers in a vibrant and supportive environment. Responsibilities Handle customer inquiries and provide timely solutions via phone, email, or chat. Maintain a high level of customer satisfaction by effectively addressing issues and complaints. Document customer interactions in the system accurately and efficiently. Collaborate with team members and other departments to resolve complex customer issues. Participate in training sessions to enhance product knowledge and customer service skills. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-oriented mindset. Ability to work in a fast-paced environment and manage multiple tasks. Familiarity with CRM systems and practices is a plus. Basic computer skills and proficiency in MS Office applications.

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CSE - BPO/Customer service representative/International process