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Linchpin Technologies
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Customer Service Associate

Customer Service Associate

Linchpin Technologies

0 - 3 years

0 - 3 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer Service

Work Mode

On-site

Job Type

Full Time

Job Description

Assist customers with inquiries, complaints, and support via phone, email, and chat. Provide accurate product information and resolve customer issues promptly. Maintain a positive and professional attitude towards customers at all times. Document all customer interactions and transactions in the system accurately. Collaborate with team members and other departments to enhance customer satisfaction. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Strong problem-solving skills and the ability to think critically under pressure. Proficient in using customer service software and Microsoft Office Suite. Ability to work in a fast-paced environment and manage time effectively. Strong attention to detail and a customer-oriented mindset.

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Customer Service Associate