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Linchpin Technologies
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International BPO Sector

International BPO Sector

Linchpin Technologies

0 - 4 years

0 - 4 Lacs

Navi Mumbai Maharashtra India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer Service

Work Mode

On-site

Job Type

Full Time

Job Description

Handle customer queries via phone, email, and chat. Provide timely and accurate information to customers. Resolve customer complaints and issues in a professional manner. Maintain high levels of customer satisfaction and engagement. Work collaboratively with team members to achieve service goals. Document customer interactions and maintain records as required. Skills and Qualifications Strong communication skills in English (verbal and written). Proficiency in using computers and basic software applications. Ability to work in a fast-paced environment and manage multiple tasks. Problem-solving skills and a customer-oriented mindset. Familiarity with customer service principles and practices. Willingness to work in shifts and adapt to changing schedules.

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International BPO Sector