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Relanto Global
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Business System Analyst (BSA)

Business System Analyst (BSA)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Relanto Global

4 - 8 years

6 - 10 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

api integration documentation data mapping process flow api rest confluence lucidchart user stories data migration salesforce workflow analysis system integration business system saas applications user acceptance testing flow diagrams soap jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

Business Systems Analyst (BSA)

Key Responsibilities:

Gather, document, and analyze business requirements for Salesforce-based solutions and integrations
Translate business requirements into functional and technical specifications.
Collaborate with engineering and integration teams to design and test REST/SOAP API integrations between Salesforce and other platforms.
Perform system configuration and basic Salesforce administration tasks (e.g., workflows, validation rules, custom fields).
Support data migration, mapping, and transformation activities during integrations.
Create user stories, use cases, and process flow diagrams using tools like Jira, Confluence, Lucidchart, etc.
Conduct UAT (User Acceptance Testing) and support QA processes to validate business requirements.
Act as a liaison between business users and technical teams to ensure clear communication and successful project outcomes.
Assist with training, documentation, and support for end users as needed.

Required Qualifications:

Bachelors degree in computer science, Information Systems, Business Administration, or a related field.
3+ years of experience as a Business Analyst or BSA, preferably in a technology or SaaS environment.
Hands-on experience working with
Salesforce
Strong understanding of
API concept
Strong analytical, problem-solving, and communication skills.
Proficient in creating documentation, process flows, and data mapping.

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Business System Analyst (BSA)