Business & Operation Analyst

Location:

Job Type:

Experience:

Industry:

Company Description

GrabToGo aims to digitally empower local businesses with a seamless online platform in Kottayam to showcase their products and services. This enables digital reach, customer engagement, and business growth with minimal technical overhead.

Role Description

Business & Operation Analyst

Qualifications

• Bachelor's degree in Business Administration, Management, or related field
• Experience in the tech or e-commerce industry is a plus
• Oversee and optimize daily business operations across departments
• Coordinate onboarding of new businesses on the platform
• Work with sales, marketing, and support teams to improve efficiency
• Maintain and track project timelines and deliverables
• Lead weekly planning and review meetings
• Manage vendor relations and procurement where needed
• Prepare performance and operational reports
• Ensure SOPs are followed and updated
• Identify and solve operational bottlenecks

Requirements:

• Assist in planning onboarding campaigns, staffing schedules, and task tracking
• Manage internal tools like

  CRM platforms (Zoho One)

• Previous experience in

  operations

  ,

  project coordination

  , or

  business management

  is a plus
• Strong organizational and multitasking skills
• Excellent communication and people skills
• Ability to adapt in a fast-moving environment
• Startup or digital product experience is a plus.

Salary & Compensation:

• Competitive salary based on experience (

  2,40,000 - 3,60,000 CTC

  )
• Travel allowance (if required for field visits)