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0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
As a professional in this role, you will be responsible for responding to all inbound inquiries and leads received through various inbound marketing channels. Your primary duty will involve attending to and addressing leads to qualify them as potential opportunities. Once qualified, you will pass these opportunities on to quota-carrying account executives for closure. Additionally, you will be expected to engage in tele-calls and emails to effectively convert prospects into opportunities. When it comes to customer management for inbound queries, you will need to attend to customer concerns, provide support, and ensure that any unresolved issues are passed on to the respective Customer Service Executive for resolution. An essential aspect of this position is the continuous development of your selling skills and business knowledge. This growth is crucial as it will pave the way for your progression into a client service executive role or enable you to transition into the sales development vertical within the organization. This is a full-time job opportunity suitable for freshers. The benefits offered include cell phone reimbursement, health insurance, and internet reimbursement. The work schedule is during the day with fixed shifts. In addition to the base salary, there is a performance bonus structure in place. The minimum educational requirement for this position is a Bachelor's degree. Proficiency in English is mandatory for effective communication in this role. The work location is in person. For further details or to express interest in this position, please reach out to the employer at +91 7385523398.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
We are seeking a dedicated and knowledgeable Assistant Supervisor to support our Senior Supervisor. As an Assistant Supervisor, you will be responsible for various tasks such as recruiting new employees, conducting training sessions, monitoring job performance metrics, and addressing productivity concerns to the Supervisor. Additionally, developing training materials will be a key part of your role. To excel in this position, you must possess extensive experience in optimizing employee performance under the guidance of a Senior Supervisor. Successful Assistant Supervisors demonstrate expertise in training and motivating employees to achieve company objectives. Your responsibilities as an Assistant Supervisor will include reporting to the Supervisor or other senior managers as needed, acting as a liaison between the Supervisor and employees, hiring and training new staff, creating training materials, conducting training sessions and workshops, fostering an understanding of company goals, monitoring individual and team performance metrics, offering technical guidance to staff, conveying productivity issues to the Supervisor, preparing job descriptions and work schedules, and assisting with administrative duties when necessary. We welcome applicants aged between 18 to 30 who are fluent in Tamil language. This position is open to Freshers and college students. Job Types: Full-time, Fresher Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Additional perks include performance bonuses and yearly bonuses. Work Location: On-site,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Working at our firm means being part of a team that strives to make a lasting impact and develop long-term capabilities with our clients. Thriving in a high-performance culture, you are resilient and always ready to tackle challenges head-on. We value your determination and curiosity, and in return, we offer the necessary resources, mentorship, and opportunities to help you grow into a stronger leader faster than you ever imagined. Your colleagues, at all levels, are committed to your development while delivering exceptional results for our clients. Through our learning and apprenticeship culture, you will receive continuous support, coaching, and exposure that will accelerate your growth like nowhere else. Upon joining us, you will experience continuous learning through structured programs that focus on your growth and development. Your voice and ideas matter from day one, as we encourage diverse perspectives to drive the best outcomes. You will be part of a global community with colleagues from over 65 countries, bringing diverse backgrounds and experiences to the table. Additionally, we offer world-class benefits to support your holistic well-being and that of your family. As a core member of the Procurement hub, your responsibilities will include working on client engagements, driving workstreams for specific categories, and developing cutting-edge knowledge in the procurement domain. You will provide support to Client Service Teams by delivering key insights on various content-focused questions and support client proposals and development activities. This role will require extensive travel to client locations both within and outside India, accounting for more than 70% of your time. Ideally based in either our Gurugram or Chennai office, you will contribute to client engagements across various sectors, with a focus on Automotive and Assembly, Basic Materials, Consumer Goods, Retail, Pharma, and Travel Transport & Logistics. With over 2,300 Procurement engagements globally in the past 5 years, you will have the opportunity to work on diverse projects and industries. To excel in this role, you should hold a Bachelor's degree in engineering/technology (preferably with a master's degree and MBA specializing in operations), have at least 3 years of relevant industry/consulting experience in procurement, and possess a strong understanding of purchasing, sourcing, supplier management, and costing. Problem-solving capabilities, analytical skills, and proficiency in Excel, Word, PowerPoint, and relevant analytics tools are essential. Additionally, familiarity with e-procurement tools, spend analysis tools, RFQ tools, and eAuctions will be advantageous. As part of our team, you will be valued for your intellectual curiosity, strong interpersonal skills, and ability to work collaboratively. Your contributions will make a tangible impact, and your journey with us will be filled with opportunities for growth, learning, and professional development.,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
The Director, Business Insights is a key role within the Business Insights Team, which is dedicated to enabling all services to make data-driven decisions and operate efficiently. You will play a crucial role in partnering with leadership across various functions such as Sales, Delivery, Product, Finance, and more to enhance strategic decision-making through data and facts. Your responsibilities will include diagnosing strategic gaps and opportunities within operations and implementing corrective measures. Additionally, you will be involved in building data-driven infrastructure, driving productivity enhancements, and identifying technology solutions to meet business needs. In this role, you will influence decision-making processes within a dedicated function by providing data-driven insights to functional leaders. You will establish measurement frameworks, KPIs, and analysis questions to evaluate the health of the business. Your focus will be on optimizing team members" time on core activities by automating processes, simplifying workflows, and fostering collaboration. You will also lead special projects that require cross-functional collaboration, such as M&A integration and Agile initiatives. Furthermore, you will oversee the development of the Services analytic infrastructure to ensure optimal system configuration and centralized data aggregation. To excel in this position, you should possess excellent problem-solving skills, with an emphasis on scalable and automated frameworks and processes. A deep understanding of the business landscape relevant to the Services function is essential, along with proficiency in managing various data sets and utilizing data analytic tools. Your technical acumen, coupled with a generalist mindset and strong communication skills, will be instrumental in driving success in this role. Prior consulting experience would be advantageous. As a representative of Mastercard, you are expected to prioritize corporate security responsibilities. This includes adhering to security policies, safeguarding the confidentiality and integrity of information accessed, reporting any security violations or breaches, and participating in mandatory security training sessions. Join us in this dynamic role as Director, Business Insights and contribute to the growth and success of our data-driven decision-making processes.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a SAP ABAP HANA Professional at YASH Technologies, you will be part of a team that specializes in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. Our purpose is to bring real positive changes in an increasingly virtual world, which motivates us to work with cutting-edge technologies and stay ahead of future disruptions. Your role will involve using your skills in SAP, ABAP, Odata, IDOC, SQL, API, and debugging to resolve incidents and support project work. You will be responsible for working on production tickets, resolving production issues, and being available on call when necessary. While this is not a 24*7 support role, you will need to be available during off hours in case of production down situations. It is essential for you to have good communication skills and be well-versed in debugging issues and problem-solving within the SAP landscape. Additionally, having knowledge of SAP PI (Process Integration) and business support will be beneficial for this role. At YASH, you will have the opportunity to create a career path that aligns with your goals while working in an inclusive team environment. We believe in continuous learning and provide support for career-oriented skilling models to help you grow professionally. Our workplace is grounded in principles such as flexible work arrangements, emotional positivity, trust, transparency, and open collaboration to ensure a stable employment with a great atmosphere and ethical corporate culture. If you are looking to work in a dynamic environment where your skills are valued and opportunities for growth are abundant, we invite you to join our team at YASH Technologies as a SAP ABAP HANA Professional.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining Hitachi Digital Services, a global digital solutions and transformation business with a vision to unleash the world's potential. The company is focused on creating a positive impact by future-proofing urban spaces, conserving natural resources, protecting rainforests, and saving lives through innovation, technology, and deep expertise. As a part of our team, you will contribute to accelerating progress towards a better tomorrow. We are looking for a Work Day professional who can support presales activities, develop collaterals, possess strong business acumen, and operate at an architect level for HCM and Financial applications. Your role will involve utilizing your expertise in Work Day to drive business success and innovation in these key areas. At Hitachi Digital Services, we are a diverse team of innovators dedicated to co-creating meaningful solutions for complex challenges. By leveraging engineering excellence and passion, we empower organizations to become data-driven leaders that positively impact their industries and society. If you share our belief in the power of innovation to shape a brighter future, we welcome you to join us. Diversity, equity, and inclusion (DEI) are fundamental values in our culture. We celebrate diverse perspectives, allyship, and empowerment as catalysts for achieving remarkable outcomes. Your unique background, ideas, and experiences are valued, and we encourage individuals from all walks of life to apply and thrive within our team. Our commitment extends to your well-being, both in the present and the future. Hitachi Digital Services offers industry-leading benefits, support, and services to promote your holistic health and overall wellness. Embracing a culture of life balance, we provide flexible arrangements that cater to your individual needs. By fostering a collaborative environment that values autonomy and ownership, you will have the opportunity to work alongside talented colleagues who inspire and challenge you. If you are passionate about driving innovation, creating a positive impact, and working in a dynamic and inclusive environment, Hitachi Digital Services is the place where you can realize your full potential and contribute to shaping a better tomorrow.,
Posted 2 days ago
1.0 - 6.0 years
1 - 6 Lacs
Bengaluru, Karnataka, India
On-site
We are seeking highly motivated Customer Support Associates to join KVC Consultants Ltd. In this role, you will be responsible for managing customer interactions across calls, emails, and chat, ensuring timely and professional service. You will leverage your problem-solving skills and business knowledge to provide first-time resolutions and maintain high customer satisfaction. Roles and Responsibilities: Manage all customer interactions through calls, emails, and chat in a timely and professional manner within agreed service levels. Complete customer requests for new or additional services according to business rules and processes, within defined service levels and accuracy targets, to ensure first-time resolution and avoid repeat contacts or corrective actions. Demonstrate ownership and accountability throughout all customer contact, representing the client in the best possible light and acting as the customer champion. Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. Engage with key stakeholders over the phone, via e-mail, or face-to-face when requested, building and developing relationships with these customers and partners. Be flexible to cross-train and support with other complexities in the wider business area. Assist with any other key tasks as requested. Adapt to and thrive in a fast-paced, dynamic environment. Skills Requirement: Communicate clearly and professionally both verbally and in writing. Strong problem-solving skills, including effective questioning and diagnostic abilities. Ability to develop and maintain a network of contacts internally and externally. Understanding of customer contracts and delivery expectations. Effective listening skills and excellent attention to detail. Decision Making: Make decisions mainly based on policy, process, and published business rules and pre-set investment levels. Be empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. Business Knowledge: Possess strong knowledge of business and consumer tariffs, products, services, devices, processes, and business rules to achieve single-call resolution and provide the best customer experience at all times. QUALIFICATION: Graduate or equivalent practical experience.
Posted 2 days ago
2.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be joining a technology and innovation company operating in the fintech sector, specializing in providing business accounting software to Micro, Small & Medium Enterprises (MSMEs). Our global presence includes over 10 Million users spanning 140 countries, establishing us as a rapidly expanding entity within the industry. Our primary aim is to simplify invoicing, inventory management, and accounting processes, enabling small businesses to streamline their operations and allocate more time towards strategic business activities. Your responsibilities will encompass conducting comprehensive market research to pinpoint potential sales opportunities and assess customer requirements. You will be expected to proactively pursue new sales prospects via methods such as cold calling, networking, and leveraging social media platforms. Building and nurturing strong customer relationships will be a key aspect of your role, achieved through personal interactions and meetings. Additionally, you will be tasked with creating and delivering tailored presentations on our products and services, compiling regular sales and financial reports, and ensuring the availability of necessary licenses or stocks for sales demonstrations. Efficiency in collecting market and customer data to facilitate negotiations on pricing, delivery terms, and customer specifications with your superiors will be crucial. You will collaborate closely with team members, gathering feedback from clients or potential leads to enhance overall outcomes. Recording sales and order details accurately and promptly for internal processing, monitoring purchasing trends, and offering precise feedback to the team will also fall within your purview. In terms of requirements, we are seeking individuals with a proven track record of 2 to 9 years in Sales Executive roles. Proficiency in verbal and written communication, adept presentation skills, and a solid grasp of business-related concepts are essential traits. A thorough comprehension of marketing strategies and negotiation techniques, coupled with a self-driven, results-oriented mindset, are highly valued attributes. Familiarity with MS Office tools is a must, while experience with CRM software would be advantageous. You should hold a full-time Bachelor's Degree from an accredited university, ensuring a strong educational foundation to support your professional endeavors.,
Posted 3 days ago
18.0 - 22.0 years
0 Lacs
maharashtra
On-site
You will be responsible for developing and executing a comprehensive business strategy focused on Datacenter, Network, TIS, and Digital-centric services and solutions for the Private BFSI sector. This includes aligning with market trends and the company's investment goals. Your primary task will involve identifying, building, and managing BFSI accounts, setting clear sales targets, objectives, and key performance indicators (KPIs). In this role, you will collaborate with GTMs (Cloud and Managed Services, Technology Integrated Services, Digital Services, and Network Services) and country sales teams to deliver higher quantitative and qualitative value. Additionally, you will be expected to develop and manage the Annual Operating Plan (AOP), conduct financial forecasting, and create overall execution strategies to achieve financial goals and profitability targets. Market research and analysis will also be part of your responsibilities. Building strategic relationships with market influencers, consultants, and relevant agencies will be crucial. You will lead negotiations of contracts and agreements, ensuring alignment with the company's objectives, profitability, and compliance standards. Key outputs for this position include achieving the AOP objectives related to revenue, Order Book, and profitability, driving year-over-year growth as per the plan and investment, and building and managing a high-performance team. To qualify for this role, you should hold an Engineering Graduate degree with an MBA in Sales & Marketing from a reputed institute or university. You should possess strong knowledge and experience in Cloud Managed Services, Network Managed Services, Technology Integrated Services, and Digital Services. Additionally, you should demonstrate strong business acumen, strategic thinking, leadership skills, and people management skills. Your ability to understand and analyze complex client requirements and propose tailored solutions will be essential. Business development, sales, and project management skills are required, along with experience in teaming, liaisoning, relationship management, negotiation, and business development. A results-driven approach with a focus on achieving revenue growth is important, as well as the capability to lead and drive strategic deals across the entire opportunity cycle. Strong review and mentoring skills, effective communication skills (both written & verbal), relationship building, and collaboration skills are also necessary. The ideal candidate should have at least 18 years of experience in related industries.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
As an experienced professional with 3-7 years of relevant experience in Oracle EBS SCM modules, including Order Management, Advanced Pricing, Purchasing, and Inventory, you will be joining a globally connected powerhouse at EY. Your role will involve implementation experience, client interaction, solution design, functional specs drafting, and application configuration. Your primary responsibilities will include requirements gathering and documentation using AIM methodologies, maintenance and enhancements of Oracle SCM modules, conducting CRP sessions, design reviews, and discussions, mapping client requirements, interpreting functional requirements, delivering designs from offshore, handling Solution Design/Functional Fit-Gap/Training/Testing sessions, assisting business users during CRPs/SITs/UATs, preparing quality deliverables, test scripts, and test cases, conducting trainings, and supporting the Project Management Office (PMO). You should possess strong communication skills, the ability to lead and mentor team members, work under pressure, meet deadlines, excellent organizational and time management skills, strong analytical and problem-solving skills, teamwork abilities, adherence to release management processes, multitasking capabilities while focusing on release priorities, and a valid passport for potential client site work/business traveling. A professional or management degree is required for this role at EY, a company committed to building a better working world by creating new value for clients, people, society, and the planet. EY teams utilize data, AI, and advanced technology to help clients shape the future with confidence, addressing pressing issues of today and tomorrow across assurance, consulting, tax, strategy, and transactions services in more than 150 countries and territories.,
Posted 6 days ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As an Insurance Operations Administrator in Mumbai-Hiranandani on a 12-month contract with possible extension, you can expect an opportunity to showcase your skills in the insurance broking lifecycle. You will have the chance to enhance your knowledge, provide improvement ideas for recently transitioned or upcoming processes. Upon joining, you will receive a comprehensive introduction to the business overview, team dynamics, operating model, roles and responsibilities, and stakeholder expectations. Process training will be provided, including a detailed walkthrough and competency review period to ensure your success in the role. It is crucial for you to understand the services or processes, learn about associated risks, and become an expert in at least one line of business. The team, though new, is rapidly growing, with colleagues averaging 4 years of experience. Collaboration and support among team members are emphasized to exceed customer expectations. Your responsibilities will include being an integral part of the team, contributing to building and transitioning functional capabilities, managing work efficiently to meet SLAs, executing cases according to training and guidelines, and reporting any delays or issues to the appropriate authorities. Adherence to policies, procedures, and data security guidelines is essential. Requirements for this role include a graduate degree in any field, flexibility to work in various shifts, strong written and oral communication skills, patience, diligence, adaptability, organizational skills, and the ability to work under pressure to meet deadlines. To stand out in this role, having at least 1 year of associate experience, strong analytical and decision-making abilities, client focus, willingness to learn and adapt, and proficiency in Microsoft Office, particularly in Excel basics and Outlook, are key attributes.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
The Global Solution Engineer - Advanced Chemical Engineer - Operations role offers you the opportunity to be a part of the world-class 24*7 Global Solution Control and Command Center (GSCCC) in Gurgaon, India. You will play a crucial role in transforming the UOP LST Connected Solutions by leveraging your Technical Analytical Data Science, Machine learning, and business knowledge skills to extract technical insights from live operating data of customers. Your work in developing technical insights will define the UOP Customer Experience and mark a significant milestone in your career. As a Global Solution Engineer, you will collaborate with a network of technical professionals to deliver exceptional technical insights that drive Customer Value. Your responsibilities will include reviewing operations with customers, identifying areas for improvement and optimization in UOP technologies processes, and providing technical solutions promptly. You will proactively communicate insights, troubleshoot solutions, and apply data mining techniques to derive technical insights from unstructured data. Moreover, you will be involved in performing descriptive and inferential statistics, analyzing historical data, and designing and developing pipelines to support products, systems, and solutions. Innovation will be a key aspect of your role as you work on next-generation BIG DATA monitoring tools and operation dashboards using Analytics, Artificial Intelligence, and Machine Learning. Aligning with the Intention of the LST Business and ensuring collective commitment to the GSC's Key results will be essential. This position requires you to have experience in designing/operating UOP Technology units, effective communication skills, and a passion for visualizing hidden relationships in technical data. A BS degree in Chemical Engineering is a basic qualification for this role. Additionally, being flexible to work in a 24*7 shift, having strong analytical skills, and a continuous learning mindset are crucial attributes for success in this role. Join us in this exciting opportunity to contribute to the success of the GSCCC Digital Insight operations and work towards making GSC a Center of Excellence.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As the owner of the job file, you will be responsible for creating and updating shipping documents and Customer Invoices in the system. Maersk, a global leader in integrated logistics, values diversity, collaboration, and continuous learning. With over 100,000 employees across 130 countries, together we shape the future of global trade and logistics. Your work at Maersk will directly impact the success of our global operations. You will have ample opportunities for growth and development, both professionally and personally. Join our forward-thinking team that embraces innovation and cutting-edge technologies. Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices. Key responsibilities include owning all Supply Chain Management Operations activities under file management for customers. This involves post-booking file management activities, documentation, system updates, operational finance, proactive communication with customer service, and supporting customer query resolution. You will deliver a superior customer experience, maintain a customer-centric approach, and ensure timely and accurate document submissions. To excel in this role, you must adhere to process and Standard Operating Procedures (SOPs), identify deviations, and maintain effective communication with internal and external stakeholders. Continuous improvement is key, as you work on enhancing team performance and driving process improvements through a Kaizen approach. Your educational background should include a graduate degree from a university or business school, along with 2-3 years of relevant working experience in the shipping/freight forwarding industry. A diploma in Supply Chain Management/Logistics is an added advantage. Desired skills include excellent command of English, communication, interpersonal skills, leadership skills, and proficiency in MS Office products. You should be open to working in perpetual night shifts, rotational shifts, and weekends. Maersk is committed to supporting your needs during the application and hiring process. If you require any special assistance or accommodation, please contact us at accommodationrequests@maersk.com.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
thane, maharashtra
On-site
As a global leader in integrated logistics, Maersk has been at the forefront of the industry for over a century, constantly pushing boundaries through innovation and transformation. With a strong focus on efficiency, sustainability, and excellence, we are reshaping the possibilities within the sector. At Maersk, we embrace diversity, foster collaboration, and prioritize continuous learning. We strive to ensure that our workforce mirrors the customers we serve, with over 100,000 employees spread across 130 countries. Together, we are shaping the future of global trade and logistics. In this role, you can expect the following: - Impact: Your contributions will directly influence the success of our global operations. - Opportunity: Maersk offers abundant prospects for professional and personal growth. - Innovation: Join a forward-thinking team that values innovation and cutting-edge technologies. - Global Exposure: Collaborate with colleagues from diverse backgrounds and gain insight into international business practices. - Work-Life Balance: We prioritize work-life balance and provide flexible working arrangements to support our employees. As a manager, you will have additional responsibilities beyond your specific job accountabilities. This includes setting direction, developing business and operational areas, establishing policies and practices, and executing business plans. The planning horizon may vary from short to long term, depending on your career stage. Goal achievement is typically accomplished through the performance of direct and/or indirect reports. Career progression in this role is marked by the acquisition of broad technical expertise, business and industry knowledge, as well as process and people leadership capabilities. Working independently within defined boundaries and guidelines, you will need supervision and support for more complex tasks. Your knowledge will be crucial for applying practical methods, work procedures, and processes. As a leader, you will be responsible for managing employees day-to-day and setting priorities to ensure task completion. Previous work experience in a related area or practical knowledge acquired through advanced education is required for this role. Maersk is committed to supporting your needs and providing any necessary accommodations during the application and hiring process. If you require special assistance or accommodations to access our website, apply for a position, or perform your job effectively, please reach out to us at accommodationrequests@maersk.com.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As the Manager, Business Insights, you will play a crucial role in the Business Insights team, ensuring that Services can make data-driven decisions and operate effectively and efficiently. Your responsibilities will include partnering with leadership across various functions such as Sales, Delivery, Product, and others to enhance strategic decision-making through facts and data. You will be tasked with diagnosing strategic gaps and opportunities within the operations of a function and identifying corrective measures. Your experience in building data-driven infrastructure, configuring systems, managing data storage, and utilizing BI platforms will be essential in driving productivity enhancements through technology solutions that match business needs. In this role, you will influence the decision-making process within a dedicated Services function by providing a fact-base and thought partnership to functional leaders. You will establish measurement frameworks, KPIs, and analysis questions to assess the health of the business for the specific function you are supporting. Your focus will be on ensuring that team members can maximize their time on core activities by minimizing other efforts through automation, process simplification, and hands-on partnership. Additionally, you will lead special projects that may not have a clear owner, building cross-functional teams for initiatives such as M&A integration and Agile projects. You will drive the development of the overall Data & Services analytic infrastructure, with an emphasis on optimizing system configurations and centrally aggregating data. Your problem-solving skills will be crucial in developing scalable and automated frameworks and processes. Your strong business knowledge relevant to Services functions and comfort with data sets and analytic tools like SQL, ETL Processes, Tableau, and Salesforce will be key assets in this role. Your technical orientation, experience in collaborating with internal developers, and configuring third-party technical systems will be beneficial. A generalist mentality with a well-rounded skill set is desired, and previous consulting experience would be a plus. Strong verbal and written communication skills at all levels of the organization will be essential for success in this role.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a reliable and contributing member of our team, you will thrive in our fast-paced environment by adapting to working with a diverse range of clients and team members, each presenting unique challenges and opportunities for growth. Every experience serves as a chance for you to learn, evolve, and take ownership in delivering quality work that not only adds value for our clients but also contributes to our team's success. Your journey within the firm will help you build a personal brand that opens up doors to further opportunities. In order to excel in this role, you should possess the following skills, knowledge, and experiences: - Embrace a learning mindset and proactively take charge of your own development. - Show an understanding and appreciation for diverse perspectives, needs, and emotions of others. - Cultivate habits that sustain high performance and nurture your potential for growth. - Engage in active listening, ask clarifying questions, and articulate your ideas effectively. - Seek feedback, reflect on it, act upon it, and provide constructive feedback to others. - Collect information from various sources to analyze facts and identify patterns. - Commit to comprehending how the business operates and develop commercial awareness. - Adhere to professional and technical standards, such as referring to specific PwC tax and audit guidelines, upholding the firm's code of conduct, and meeting independence requirements. In this role within our Managed Services team, you will have the opportunity to collaborate with diverse teams to assist our clients in implementing and operating new capabilities, achieving operational efficiencies, and leveraging the power of technology. Minimum Qualifications: - Bachelor's Degree Preferred Qualifications: - 2-4 years of experience using Workday HCM Preferred Certifications: - Workday HCM Core Certification Required Knowledge/Skills: - Demonstrate dedication to quality processing of HCM transactions. - Possess knowledge of Workday Human Capital Management (HCM) services and data management, including various transactions related to organizational structure, worker security role maintenance, worker data changes, mass data loads, new hire/rehire processing, leave absence management, international assignment management, short-term assignment management, security administration, and security/access requests. - Proficiency in Workday Human Capital Management (HCM). Preferred Knowledge/Skills: - Extensive knowledge of identifying and addressing client needs. - Willingness to collaborate within a team and develop skills across different areas such as teaming, interpersonal skills, relationship building, leadership skills, strategy, and business knowledge. - Ability to escalate wins, risks, and concerns to leadership when necessary. - Effective communication and collaboration skills, emphasizing presentation development and delivery. - Independent working abilities using project management skills. - Establishing and maintaining strong working relationships with internal and external stakeholders. - Quick learning and effective problem-solving skills to address time-sensitive matters. - Proficiency in Microsoft Excel, PowerPoint, Power BI, Google Suite (Docs, Sheets, Slides), and Tableau.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
The role is responsible for supporting the country Client Management teams on client requirements and orchestration across processes and services managed by Client Management. You will own and drive the execution of processes, working closely with country Client Management, other stakeholders, and the value chain to deliver excellent client service. Your goal will be to get clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. Additionally, you will support the country Client Management and Business on the client portfolio to ensure strong client delivery execution. It is crucial to ensure alignment amongst the Orchestration Client Management (OCM CoE) team, country Client Management, and Business with regular engagement regarding business priorities, issues, and address any gaps. You will also drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes. Key Responsibilities **Strategy:** - Act as a service partner, collaborating with Client Management, RMs, Product Sales, Operations, and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients. - Deliver excellent service against agreed service standards, delivery standards, and minimal error rates. **Automation and Streamlining:** - Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes. - Adherence to changes in line with the Client Management and OCM CoE destination model and DOIs. **Business:** - Ensure alignment amongst the Orchestration Client Management (OCM CoE) team, country Client Management, and Business with regular engagement regarding business priorities, issues, and address any gaps. - Provide quality support to Client Management and Relationship Managers (RMs) on all documentation related matters. **Processes:** - Support the country Client Management teams on client requirements and orchestration across processes and services managed by Client Management for the portfolio supported. - Proactively manage the day-to-day maintenance activities of the client accounts. - Own and drive execution of processes, working closely with country Client Management, other stakeholders, and the value chain to deliver excellent client service. - Adhere to first-time-right principles. - Provide insights and suggestions to improving processes, identifying opportunities to streamline and automate. - Undertake ad-hoc duties when delegated by Line Manager and OCM CoE Head. - Demonstrate strong knowledge of client needs for the assigned client portfolio. - Build trust and strong account management support to country Client Management. - Engage and coordinate with internal stakeholders for standard documentation requirements. - Identify processing risks or inefficiencies and implement appropriate changes. - Ensure document deficiencies are minimised and rectified in a timely manner. - Escalate or enforce compliance requirements and follow internal controls and procedures. - Work closely with country Client Management, Product, and Ops units to achieve suitable outcomes for clients. - Ensure all facilities are set up in accordance with client instructions. - Support country Client Management and RM in client account activity reviews. - Manage flow maintenance activities as assigned to ensure portfolio quality. **People & Talent:** - Provide effective orientation/guidance to new joiners on the bank's policies/procedures/processes. - Develop and implement a personal learning plan with the team manager. **Risk Management:** - Awareness and understanding of the regulatory framework. - Comply with applicable Money Laundering Prevention Procedures. - Proactively manage risks and establish/monitor controls to improve the overall state of the risk management framework. **Governance:** - Ensure due diligence on document safekeeping and data confidentiality. - Ensure compliance with internal policies, credit policies, external policies, regulatory, and statutory requirements. - Undertake periodic self-assessment on key controls. - Highlight significant issues/errors to team leader. **Regulatory & Business Conduct:** - Display exemplary conduct and live by the Group's Values and Code of Conduct. - Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. - Identify, escalate, mitigate, and resolve risk, conduct, and compliance matters. **Key stakeholders:** - Client Management teams. - GBS Hub teams. - Account Opening Teams. - Front Office RMs. - Product Partners. - Process Owners. - Legal. - Credit & Risk teams. - Operational Risk. - CFCC. **Skills And Experience:** - Strong ability to positively influence stakeholders. - Ability to positively engage and build rapport with stakeholders. - Strong writing and presenting skills in English. - Problem solver with a strong drive to deliver. - Ability to work independently and cope with pressures from tight deadlines. - A team player with good interpersonal skills. **Role Specific Technical Competencies:** - Manage Conduct. - Manage Risk. - Manage People. - Operational. - Process Management. - Data Conversion and Reporting. - Business / Product Knowledge. About Standard Chartered: We're an international bank striving to make a positive difference for our clients, communities, and each other. If you're looking for a career with purpose and want to work for a bank making a difference, we want to hear from you. Join us in driving commerce and prosperity through our unique diversity. What We Offer: - Core bank funding for retirement savings, medical and life insurance. - Time-off including annual leave, parental/maternity, sabbatical, and volunteering leave. - Flexible working options. - Proactive wellbeing support. - Continuous learning culture. - Inclusive and values-driven organization. When you work with us, you'll see how we value difference and advocate inclusion. Together, we do the right thing, never settle, and are better together.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The job is to support Crisil's client, a Singapore based Asset Manager, by assisting the central team "Process Centre of Excellence" in the Pune office. Your main responsibilities include: - Supporting the vision and roadmap for maturing Process Management for the client in alignment with their strategic initiatives. - Assisting in the design and execution of process management activities such as Process Governance, Change Control, Quality Control, and Continuous Improvement. - Implementing and standardizing process management and excellence across the client's organization. - Collaborating with various departments like Process Owners, Technology, Data, Risk, etc., to enhance client processes through re-engineering, digitization, and automation. - Providing advice to Process Owners on best practices for Process Design & Governance. - Assisting the PCoE Head in organizing Process Forum meetings and supporting Process Governance & Reporting. - Maintaining a thorough understanding of the client's process universe and dependencies. - Acting as the custodian of Process Artefacts by managing master lists, updating process documents, and overseeing document access. - Monitoring process improvement initiatives. Experience/Qualifications: - Should be a team player with strong collaboration skills and the ability to build trust with a broad range of stakeholders. - Proficiency in process improvement methodologies like Lean, Six Sigma, process mapping, and related tools. - Excellent analytical, problem-solving, and project management abilities. - Strong communication, presentation, and stakeholder management skills, with the capability to work effectively with cross-functional teams. - Business knowledge in at least one of the following areas: Distribution, Investments, Finance, and Risk (including Legal & Compliance). - A bachelor's degree or equivalent level of education.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As a Service Process Management (SPM) professional at Nokia, your role will involve the design, development, deployment, and innovation of services portfolios with best-in-class processes. You will play a crucial part in ensuring the efficient delivery of services through tools, automation, and Robotic Process Automation (RPA). Your responsibilities will include identifying service goals, supporting service delivery throughout the entire lifecycle, and implementing processes to enhance service quality. In this role, you will be managing various aspects of end-to-end release deployment, ensuring the reference process repository is up-to-date, coordinating with pilot teams and process owners, and ensuring adherence to the defined process deployment framework. You will be responsible for providing management reports on deployment progress, obtaining business sign-off, and planning the rollout process, including the method of deployment. Additionally, you will oversee change management activities, such as communication, preparation, and training. Your expertise will be crucial in working effectively within a mixed environment, applying best practices, and leveraging your knowledge of internal and external business issues to improve service process design. You will be expected to have a deep understanding of how different areas integrate to achieve objectives, use advanced analytical skills to solve complex service process design challenges, and provide guidance and mentorship to your team. Key Skills and Experience: - Impact: Accountable for the quality, accuracy, and efficiency of team achievements with short-term, departmental/project-focused impact. - Scope & Contribution: Ability to perform day-to-day activities, conduct root cause analysis in complex problems, and develop and implement recommendations. - Innovation: Demonstrates support for delegated decisions, suggests improvements, seeks opportunities for innovation, and adapts to changing business environments. - Communication: Influences others, communicates effectively with leadership, and negotiates operational issues. Your knowledge and experience in service process management, along with your managerial skills, will be essential in this role. You are expected to have 4-6 years of relevant experience and/or a graduate equivalent degree in a specific professional discipline. About Nokia: At Nokia, we are committed to innovation and technology leadership in mobile, fixed, and cloud networks. Joining our team means contributing to creating technology that helps the world act together. We promote an inclusive way of working where new ideas are welcomed, risks are taken, and authenticity is valued. Nokia offers continuous learning opportunities, well-being programs, employee resource groups, mentoring programs, and a diverse, inclusive culture where individuals thrive and feel empowered. We are dedicated to inclusion and are an equal opportunity employer. Join us at Nokia, where you will be included, empowered, and set up for success.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
The Manager, Business Insights plays a crucial role in the Business Insights team, ensuring that all Services can effectively make data-driven decisions and operate efficiently. As the Manager, Business Insights, you will collaborate with leadership across Sales, Delivery, Product, and other functions to enhance strategic decision-making through the use of facts and data. Your passion lies in identifying strategic gaps and opportunities within operational functions and determining corrective measures. Your expertise includes building data-driven infrastructure, configuring systems, managing data storage, and utilizing BI platforms. Additionally, you have a track record of driving productivity enhancements by identifying, procuring, or developing technology solutions that align with business requirements. In this role, your responsibilities will include influencing decision-making processes to achieve better outcomes in a dedicated Services function. You will provide functional leaders with a fact-based approach and act as a thought partner. You will develop appropriate measurement frameworks, KPIs, and analysis questions to evaluate the health of the business within a specific function. By optimizing automation, simplifying processes, and fostering hands-on partnerships, you will ensure that team members can focus on their core responsibilities. Furthermore, you will lead special projects that lack a clear owner, such as M&A integration and Agile Initiatives, by forming cross-functional teams. Your success in this role will be driven by your exceptional problem-solving skills and your ability to develop scalable and automated frameworks and processes. You possess a deep understanding of business operations within a Services function and a strong desire to expand your knowledge. Proficiency in handling various data sets (e.g., Financial, Sales & Marketing, Costs) and familiarity with databases and data analytic tools (e.g., SQL, ETL Processes, Tableau, Salesforce) are essential. Your technical acumen, coupled with experience in collaborating with internal developers and configuring third-party technical systems, distinguishes you. A well-rounded skill set and a generalist mentality, with previous consulting experience being advantageous, are qualities that you bring to the table. An effective verbal and written communicator at all organizational levels, you excel in articulating ideas and concepts. If you are looking to drive data-driven decision-making, enhance operational efficiency, and lead impactful initiatives within a dynamic Services environment, this role as a Manager, Business Insights is an excellent opportunity for you.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a valuable member of the team, you are driven by curiosity and adaptability in a fast-paced environment. Your role involves collaborating with diverse clients and team members, each presenting unique challenges and opportunities for growth. Taking ownership and consistently delivering high-quality work are essential to drive value for clients and ensure team success. Your journey within the firm helps you create a strong personal brand, leading to more opportunities for advancement. In this role, you will need to exhibit the following skills, knowledge, and experiences: - Embrace a learning mindset and take responsibility for your own development. - Respect and understand diverse perspectives, needs, and emotions of others. - Cultivate habits that support high performance and personal growth. - Engage in active listening, ask clarifying questions, and communicate ideas effectively. - Seek, reflect upon, act on, and provide feedback for continuous improvement. - Analyze information from various sources to identify patterns and make informed decisions. - Develop a keen understanding of the business operations and enhance commercial awareness. - Adhere to professional and technical standards, uphold the firm's code of conduct, and comply with independence requirements. In the Managed Services team, you will collaborate with various teams to assist clients in implementing new capabilities, achieving operational efficiencies, and leveraging technology effectively. Minimum Qualifications: - Bachelor's Degree - 2-4 years of experience using Workday HCM - Workday HCM Core Certification Required Knowledge/Skills: - Demonstrate commitment to quality processing of HCM transactions. - Proficiency in Workday Human Capital Management (HCM) services and data management. - Ability to handle tasks related to organizational structure, worker data changes, mass data loads, new hire processing, leave management, international assignment management, security administration, and more. Preferred Knowledge/Skills: - Extensive knowledge of client needs and successful management efforts. - Willingness to work collaboratively and develop skills across various areas. - Effective communication, presentation development, and delivery skills. - Strong project management capabilities and ability to work independently. - Build and maintain effective relationships with stakeholders. - Quick learner with problem-solving and critical thinking skills. - Proficiency in Microsoft Excel, PowerPoint, Power BI, Google Suite, and Tableau.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You are a highly skilled and experienced Oracle NetSuite Finance Functional Consultant with 10-12 years of proven experience, focused on finance modules. In this role, you will work closely with clients to understand their business requirements, configure the NetSuite system accordingly, and provide ongoing support and consultation to ensure maximum efficiency and effectiveness. Your responsibilities will include understanding and solving issues independently, guiding junior resources, and providing strategic direction to the team. To excel in this role, you must confidently articulate how team members fit into the structure, vision, and plans, provide clarity on roles and responsibilities, and explore opportunities to influence peers, seniors, managers, and the team. You should be adept at motivating others to translate ideas into actions and results, engaging in difficult conversations to confront performance issues, and driving and managing projects as an expert with thorough knowledge of project management methodologies. Your role will involve implementing industry best practices and standards for optimal resource utilization and cost-effective project execution. You will be responsible for building effective project performance tracking and reviewing models to ensure alignment with business needs. Additionally, you will use consulting skills, business knowledge, and packaged solution expertise to integrate packaged technology effectively into clients" business environments to achieve expected business results. As an Oracle NetSuite Finance Functional Consultant, you will drive workshops, obtain requirements, perform gap analysis, create designs, prepare and execute testing and data conversion. You will assist clients in the selection, implementation, and support of NetSuite modules, including AR, AP, Financial Planning, Fixed Assets, General Ledger, and Expense Management. Your expertise will also be required in driving pillar-level revenue/quality management, project allocation, and team-building initiatives. To be successful in this role, you should hold a Bachelor's degree in Engineering, Finance, Accounting, Business, or a related field, with NetSuite certification in Finance being preferred. You must have a minimum of 4 full lifecycle implementations of NetSuite and possess a strong understanding of accounting principles, taxation processes, and NetSuite modules like P2P, O2C, Inter-entity transactions, and consolidation. Experience with India Localization setup and Taxation setup in NetSuite is desirable. Strong analytical and problem-solving skills, solid project management abilities to manage multiple implementations concurrently, and excellent communication and interpersonal skills are essential for this role. You will be required to engage with clients to understand their finance-related business processes, propose solutions, develop implementation plans, configure Oracle NetSuite Finance modules, and provide expert advice and consultation on best practices. Your responsibilities will also include developing user guides and training materials, conducting user training sessions, providing ongoing support post-implementation, and managing project tasks and resources. You will be the primary point of contact for maintaining client relationships and ensuring client satisfaction. Join us at Grant Thornton INDUS, where we offer an opportunity to be part of a transparent, competitive, and excellence-driven firm that values collaborative efforts, quality, and strong relationships. As part of our team, you will support the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd, and contribute to making business more personal while building trust into every result.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The role of Commodity Area Manager at Motilal Oswal Financial Services Ltd. (MOFSL) requires you to drive the Commodity business within the company. As a full-time on-site employee based in Bengaluru, you will be responsible for managing and overseeing the activities related to Commodities Futures and Options Trading. To qualify for this position, you should have a minimum graduation degree with relevant work experience. Additionally, you must have at least 3 years of experience in team handling of advisors. It is essential that you possess a good understanding of Commodities Futures and Options Trading to effectively carry out your responsibilities. As a Commodity Area Manager, you should be prepared to travel within Karnataka and Kerala as part of your job requirements. Your work location will be Bangalore, and you are expected to have a thorough knowledge of the commodity business to excel in this role. If you meet the qualifications and are looking for a challenging opportunity in the financial services sector, this role at MOFSL could be the next step in your career. Join our team of over 12,000 professionals who are dedicated to serving a diverse client base across 550 cities and towns with a customer-first approach and a commitment to quality equity research.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Sales Manager, you will spend a significant amount of time engaging with clients and customers who purchase and utilize the organization's products and services. Your primary responsibilities will revolve around the following key areas: Building and maintaining strong client relationships is essential to the success of this role. You will be expected to foster connections with clients to ensure their satisfaction and loyalty. Collaborating with internal departments such as Marketing and Product teams will be crucial in effectively engaging audiences and clients on a deeper level. This coordination is vital for aligning strategies and maximizing impact. Meeting and surpassing Key Performance Indicators (KPIs) and sales targets are integral to achieving success in this position. Your ability to drive results and deliver on set objectives will be paramount. Having an in-depth understanding of the business's product offerings and value proposition is necessary to effectively communicate and cater to client needs. This knowledge will enable you to provide tailored solutions that align with customer requirements. Adhering to organizational policies and regulations that impact the Sales department is imperative. Ensuring compliance and ethical conduct within all sales activities is key to maintaining the organization's reputation. Actively seeking out new business opportunities and sales prospects will be part of your proactive approach to expanding the organization's market reach and driving revenue growth. Developing innovative and customized sales solutions to address client and customer needs is a critical aspect of this role. Your ability to problem-solve and offer unique value propositions will set you apart in the competitive sales landscape. Being a brand ambassador and embodying the company's values consistently is essential. Your actions and interactions should reflect the organization's ethos and principles at all times. Overall, as a Sales Manager, your role is multifaceted and pivotal in driving the organization's sales success through client engagement, strategic collaboration, goal attainment, product knowledge, compliance, proactive business development, creative problem-solving, and brand representation.,
Posted 3 weeks ago
2.0 - 5.0 years
2 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Manage outbound calls with persuasive communication. * Build strong client relationships through relationship building. * Close sales through effective negotiation and analytics. Provident fund
Posted 1 month ago
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