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Manager, Business Insights

Manager, Business Insights

Mastercard

5 - 9 years

0 Lacs

haryana

Posted:2 days ago| Platform: Shine logo

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Skills Required

technology solutions analysis automation process simplification problem solving business knowledge financial data database management sql tableau salesforce product management consulting verbal communication written communication datadriven decision making strategic decision making datadriven infrastructure bi platforms measurement frameworks kpis frameworks development scalable processes sales marketing data etl processes technical system configuration

Work Mode

On-site

Job Type

Full Time

Job Description

As the Manager, Business Insights, you will play a crucial role in the Business Insights team, ensuring that Services can make data-driven decisions and operate effectively and efficiently. Your responsibilities will include partnering with leadership across various functions such as Sales, Delivery, Product, and others to enhance strategic decision-making through facts and data. You will be tasked with diagnosing strategic gaps and opportunities within the operations of a function and identifying corrective measures. Your experience in building data-driven infrastructure, configuring systems, managing data storage, and utilizing BI platforms will be essential in driving productivity enhancements through technology solutions that match business needs. In this role, you will influence the decision-making process within a dedicated Services function by providing a fact-base and thought partnership to functional leaders. You will establish measurement frameworks, KPIs, and analysis questions to assess the health of the business for the specific function you are supporting. Your focus will be on ensuring that team members can maximize their time on core activities by minimizing other efforts through automation, process simplification, and hands-on partnership. Additionally, you will lead special projects that may not have a clear owner, building cross-functional teams for initiatives such as M&A integration and Agile projects. You will drive the development of the overall Data & Services analytic infrastructure, with an emphasis on optimizing system configurations and centrally aggregating data. Your problem-solving skills will be crucial in developing scalable and automated frameworks and processes. Your strong business knowledge relevant to Services functions and comfort with data sets and analytic tools like SQL, ETL Processes, Tableau, and Salesforce will be key assets in this role. Your technical orientation, experience in collaborating with internal developers, and configuring third-party technical systems will be beneficial. A generalist mentality with a well-rounded skill set is desired, and previous consulting experience would be a plus. Strong verbal and written communication skills at all levels of the organization will be essential for success in this role.,

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Manager, Business Insights