Business Coordinator

Role & responsibilities

• Coordinate daily activities and schedules of field sales executives.
• Prepare daily, weekly, and monthly sales reports and share with the management.
• Track primary and secondary sales data from distributors, stockists, and field teams.
• Follow up with sales team members for order booking, collections, and market updates.

• Order Management

• Process sales orders in coordination with the operations and logistics team.
• Ensure timely dispatches, invoicing, and resolve order-related queries from the field team or customers.

• MIS & Reporting

• Maintain and update sales trackers, target vs achievement reports, and beat plan records.
• Analyse sales data to highlight gaps and areas of improvement to the sales manager.

• Communication & Coordination

• Act as a communication bridge between sales executives, distributors, operations, and management.
• Coordinate meetings, reviews, and training sessions for the sales team.
• Handle escalations from distributors or sales teams efficiently and support resolution.

• Administrative Support

• Assist in claim processing for sales team (travel, daily allowance, incentives).
• Maintain updated database of distributors, retailers, beat plans, and sales team records.

• Other Responsibilities

• Support in market research data compilation as required.
• Any additional coordination work assigned by the Sales Head / Management.

Key Skills & Competencies:

• Strong coordination and organisational skills
• Excellent Excel skills for sales data analysis and reporting
• Effective communication and follow-up ability
• Understanding of FMCG sales operations (distribution channel, order cycle)
• Quick learner with a proactive attitude
• Ability to work under pressure and meet tight deadlines

Preferred candidate profile

Must have experience in the same field