Sales Strategy & Growth: • Develop and implement a comprehensive sales strategy for SMS wholesale services in international markets. • Identify new business opportunities and drive revenue growth through strategic partnerships, including international carriers, MVNOs, aggregators, and enterprise clients. • Establish and maintain long-term relationships with key stakeholders in the telecom industry, including network operators and key decision-makers. • Manage the end-to-end sales process, from prospecting to contract negotiation and closure. Client Management & Relationship Building: • Act as the primary point of contact for international clients and partners, ensuring effective communication and satisfaction. • Monitor client usage, manage expectations, and optimize the customer experience to maintain long-term business relationships. • Conduct regular business reviews with key accounts to identify opportunities for upselling and cross-selling SMS-related services. Market Analysis & Reporting: • Analyze market trends, competitor offerings, and customer needs to identify new opportunities and adjust sales strategies accordingly. • Provide regular reports to senior management on sales performance, pipeline status, market trends, and key account developments. • Monitor industry developments related to SMS, messaging technologies (A2P, P2P, RCS, etc.), and regulatory changes impacting the wholesale SMS business. Pricing & Contract Negotiations: • Develop competitive pricing models for SMS services tailored to specific regions, market demands, and customer requirements. • Lead contract negotiations with international clients, ensuring that all terms align with company policies and business objectives. Collaboration: • Work closely with the technical, operations, and customer service teams to ensure smooth delivery of SMS services to clients. • Collaborate with marketing teams to create promotional materials and campaigns that enhance customer acquisition and retention. • Participate in industry conferences, trade shows, and forums to expand the company's network and represent the company in international markets. Experience • Minimum of 1+ years of experience in telecom sales, with a strong focus on wholesale SMS, A2P messaging, or related messaging services. • Proven track record of achieving sales targets and managing key accounts in thetelecom or wholesale messaging sector. • Experience in international sales, with a good understanding of regional telecommarkets, regulations, and competitive landscapes. • Knowledge of SMS gateways, routing technologies, and messaging platforms (e.g., SMPP, HTTP, etc.). Key Qualification Education: Bachelor’s degree in Business, Telecommunications, or a related field. A master’s degree or relevant industry certifications is a plus. Experience: 2 - 5 years in sales role Industry: Telecom Employment Type: Full Time, Permanent Key Skills • Strong negotiation and closing skills with the ability to build and nurture long-term business relationships. • Excellent communication, presentation, and interpersonal skills. • Ability to analyze market data, identify trends, and adapt sales strategies to meetclient needs. • Familiarity with pricing models and contract negotiations for international telecom services. • Self-motivated with a results-driven approach to sales. • Flexibility for travel

Key Responsibilities: • Coordinate internal resources and communication across departments to support business objectives. • Monitor project timelines, deliverables, and budgets; ensure follow-up on action items. • Assist in the preparation of reports, presentations, and documentation for leadership review. • Schedule meetings, prepare agendas, and maintain records of key business decisions. • Collaborate with sales, marketing, finance, and operations teams to ensure alignment on goals and activities. • Maintain and update databases, trackers, and business-related documentation. • Help identify process improvements to increase efficiency and effectiveness. • Support the onboarding and coordination of external vendors and partners. • Handle confidential information with discretion. Qualifications: • Bachelor’s degree in Business Administration, Management, or a related field. • 2–4 years of experience in a similar coordination or operations support role. • Strong organizational and time management skills. • Excellent communication and interpersonal skills. • Proficiency in MS Office (Excel, PowerPoint, Word) • Ability to multitask and work under pressure in a fast-paced environment. • Attention to detail and a proactive mindset. Preferred Skills: • Experience working with cross-functional teams. • Basic understanding of business analytics or data interpretation. • Exposure to CRM systems (e.g., Salesforce, Zoho) is an advantage.

Job Description: 1. Carrier Relationship Management: Build and nurture relationships with SMS carriers, including negotiation and execution of agreements, pricing, and service level commitments. 2. Performance Monitoring: Track and analyze carrier performance metrics, ensuring compliance with service level agreements (SLAs) and quality standards. Identify and address any issues or discrepancies promptly. 3. Routing Optimization: Optimize SMS routing and delivery based on carrier capabilities, network performance, and cost-efficiency. Continuously assess and improve routing strategies to maximize deliverability and minimize latency. 4. Compliance and Regulatory Oversight: Stay updated with local and international regulations governing SMS communications. Ensure carrier compliance with legal and regulatory requirements, including privacy and data protection. 5. Revenue Growth: Identify opportunities to expand SMS services through carrier partnerships. Collaborate with sales and business development teams to drive revenue growth by leveraging carrier relationships and exploring new market opportunities. 6. Industry Monitoring: Keep abreast of industry trends, competitor activities, and emerging technologies in the SMS and telecom sector. Provide insights and recommendations for business strategy and product development based on market intelligence. 7. Cross-functional Collaboration: Collaborate with internal teams such as Operations, Product, and Engineering to align carrier requirements, troubleshoot technical issues, and ensure seamless integratiotion of carrier services. 8. Reporting and Analysis: Prepare regular reports and presentations on carrier performance, key metrics, and business insights. Provide recommendations for performance improvements and cost optimization based on data analysis. 9. Collaborate with cross-functional teams, including operations, finance, and legal, to identify procurement needs, specifications, and requirements. 10. Monitor and analyze market trends, prices, and supplier performance to identify cost-saving opportunities and drive continuous improvement. 11. Conduct regular supplier performance evaluations, addressing any issues or non-compliance with established agreements. Key Qualifications: Education: Bachelor's degree in Business, Telecommunications, or a related field/ MBA in operation, Marketing. Additional relevant certifications or qualifications are a plus. Experience: 3-6 years’ experience in carrier relations, telecom, or messaging industry, preferably in SMS services. Key Skills • Strong understanding of SMS industry dynamics, including routing, carrier interconnections, and industry regulations. • Excellent negotiation, communication, and interpersonal skills to build and maintain relationships with carriers. • Familiarity with SMS platforms, protocols (SMPP, HTTP, etc.), and telecom network infrastructure.