Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in Noida
>
Expert Staffing Solutions New Delhi
>
Bulk Hiring For International BPO || Customer Service

Bulk Hiring For International BPO || Customer Service

Expert Staffing Solutions New Delhi

0 - 5 years

|

1 - 5 Lacs

Noida Gurugram Delhi / NCR

Posted:4 weeks ago| Platform:

Apply

Skills Required

US Process Inbound Process Customer Service Voice Support International Voice Process Blended Process Bpo Voice Outbound Process Customer Handling International BPO UK Process International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle inbound and outbound customer calls, emails, or chat inquiries in a professional and courteous manner.
Provide timely and accurate information to customers regarding products, services, and account inquiries.
Resolve customer issues effectively by troubleshooting and identifying solutions.
Maintain a high level of customer satisfaction by delivering exceptional service and addressing customer concerns promptly.
Follow standard operating procedures and compliance guidelines for all customer interactions.
Update and maintain customer records in the CRM system with accurate and relevant details.
Escalate unresolved or complex issues to the appropriate department or team leader.
Achieve individual and team performance targets such as call handling time, quality metrics, and customer satisfaction scores.

Preferred candidate profile

High school diploma or equivalent; a bachelors degree is an advantage.
0-2 years of experience in a customer service role, preferably in an international BPO environment.
Excellent verbal and written communication skills in English.
Strong interpersonal skills and the ability to empathize with customers.
Proficiency in using CRM tools, MS Office, and other customer support software.
Ability to handle challenging customer situations with patience and professionalism.

Perks and benefits

Cab Facility

Incentives

Interested candidates can contact Sadhika at 9811174195, for more details.

More Jobs at Expert Staffing Solutions New Delhi

Hiring For Instructional Designer || Team Leader

Noida, Gurugram, Delhi / NCR

INR 8 - 18 Lacs

Great Opportunity in Noida For non-voice process

Noida, Ghaziabad, Greater Noida

INR 2 - 3 Lacs

Urgent requirement For Customer support || Voice Porcess

Noida, New Delhi, Gurugram

Experience: Not specified

INR 3 - 5 Lacs

Hiring For US Fintech Chat process || Captive Unit || Noida

Noida, Greater Noida

Experience: Not specified

INR 1 - 3 Lacs

Exciting Opening || Senior Cusotmer Care || voice process

Gurugram

Experience: Not specified

INR 4 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Expert Staffing Solutions New Delhi

RecommendedJobs for You

Bulk Hiring For International BPO || Customer Service

Expert Staffing Solutions New Delhi

Noida, Gurugram, Delhi / NCR

Tele Collection Executive

Smfg India Credit Company Limited

Chennai

Customer Service Executive - Personal Loans - Emerging Markets

Mumbai, Pune, Delhi / NCR

Customer Service Executive - PV Finance - Motor Finance - Sales

Mumbai, Pune, Delhi / NCR

Customer Service Executive - Motor Finance - Sales

Mumbai, Pune, Delhi / NCR

Customer Service Executive - TPP (Insurance)

Mumbai, Pune, Delhi / NCR

Customer Service Executive - Used Car Loans

Mumbai, Pune, Delhi / NCR

Benefits Administration Services Associate III

Hyderabad

Customer Service Executive - UCV Finance - Motor Finance - Sales

Sonipat

Customer Service Executive - MHCV Finance - Motor Finance - Sales

Mumbai, New Delhi, Pune