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Kotak Life Insurance logo

Branch Operations Manager-RL-Emerging Market (RL-EM)-Branch Operations

6 - 8 years

3 - 5 Lacs

Jalandhar

Posted:1 week ago| Platform: Naukri logo

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Skills Required

customer service sales branch operations service excellence retention operations management team management team handling business development cross selling client relationship management team leading relationship management sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description


  

  • Lead the Service Team.
  • Ensuring regulatory and procedural compliance
  • To co-ordinate the audit of the branch
  • Ensuring service excellence to enhance portfolio, control retention and better cross sell
  • Authorize and check RO / SO entries
  • Check end products
  • Check vouchers to clear transactions of Rs. 10 lakhs & above
  • Vault / Key custodian
    Job Requirement
  • Customer service oriented
  • Meticulous
  • Eye for details
  • Ability to manage and motivate front office staff.
  • Thorough overall understanding of banking
  • Graduate/MBA
  • Graduates with 6-8 years experience
  • MBA with 4-6 years experience
  • Should possess customer orientation and team leader qualities

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