3006 Branch Management Jobs - Page 37

QuickTurtle is looking for a driven VP / AVP / Branch Manager to lead our NRI Desk within the Private Client Group . In this key role, you'll be responsible for achieving significant revenue targets, leading and mentoring a team, and driving growth across a comprehensive suite of broking and investment products for our NRI clients from Dubai and other offshore locations. Key Responsibilities Achieve Revenue Targets: Your primary responsibility will be to meet the set revenue targets for the NRI Team. This will be achieved through brokering Equity, Derivatives, Commodity & Currency , and by cross-selling products like Mutual Funds (MF), Portfolio Management Services (PMS), and Alternative Investment Funds (AIFs) to existing acquired NRI clients from the Dubai and other offshore location desks. Team Leadership & Development: You'll be responsible for hiring and training your team on product knowledge and selling skills. You'll act as a Team Leader , capable of recruiting and developing new Relationship Managers. Client Activity & Growth: Focus on improving and maintaining the client activity ratio by actively engaging and activating clients across all segments. Cross-Functional Coordination: Demonstrate the ability to coordinate effectively with different internal teams to ensure seamless client service and operational efficiency. Channel Management: Utilize strong channel management skills to optimize client engagement and product distribution. Analytical Interpretation: Apply strong analytical skills to interpret complex business information and drive strategic decisions. Team Management: Effectively handle and lead a team of NRI Relationship Managers . Qualifications & Experience Experience: 8+ years in sales of investment products, specifically including Equity Stock Broking, Mutual Funds, PMS, and AIF . Domain Knowledge: Possess in-depth knowledge of products like Equity Stock Broking, PMS, Mutual Funds, AIF, and Bonds .

QuickTurtle is looking for a driven VP / AVP / Branch Manager to lead our NRI Desk within the Private Client Group . In this key role, you'll be responsible for achieving significant revenue targets, leading and mentoring a team, and driving growth across a comprehensive suite of broking and investment products for our NRI clients from Dubai and other offshore locations. Key Responsibilities Achieve Revenue Targets: Your primary responsibility will be to meet the set revenue targets for the NRI Team. This will be achieved through brokering Equity, Derivatives, Commodity & Currency , and by cross-selling products like Mutual Funds (MF), Portfolio Management Services (PMS), and Alternative Investment Funds (AIFs) to existing acquired NRI clients from the Dubai and other offshore location desks. Team Leadership & Development: You'll be responsible for hiring and training your team on product knowledge and selling skills. You'll act as a Team Leader , capable of recruiting and developing new Relationship Managers. Client Activity & Growth: Focus on improving and maintaining the client activity ratio by actively engaging and activating clients across all segments. Cross-Functional Coordination: Demonstrate the ability to coordinate effectively with different internal teams to ensure seamless client service and operational efficiency. Channel Management: Utilize strong channel management skills to optimize client engagement and product distribution. Analytical Interpretation: Apply strong analytical skills to interpret complex business information and drive strategic decisions. Team Management: Effectively handle and lead a team of NRI Relationship Managers . Qualifications & Experience Experience: 8+ years in sales of investment products, specifically including Equity Stock Broking, Mutual Funds, PMS, and AIF . Domain Knowledge: Possess in-depth knowledge of products like Equity Stock Broking, PMS, Mutual Funds, AIF, and Bonds .

Roles & Responsibility - Strategy & P&L Management • Maintains the Profit and Loss statement and Balance Sheet for the branch • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested Candidates can directly share their resume with me on my email ID shalini.gupta@v-konnect.com

Team Management & Development Meeting revenue targets Advisor Management & Development Advisor Succession Planning Customer management Office Administration Compliance of Policies Tapping New Markets LIMRA & Persistency Score to maintain

1. Student acquisition activities/BTL/tutorial references & school engagement for the branch. 2.Create a welcoming environment and service standard at branch. 3.Be responsible for hiring, rostering, motivating and retaining the team

Assistant Branch Manager is responsible for ensuring that branch meets and exceeds expectations of business development and operational efficiency. Required Candidate profile Must have graduation or post graduation degree Proven experience as a Manager. Excellent organizational skills and problem solving skills Excellent time and work pressure management skills

Job Opening: Branch Manager Mumbai/Navi Mumbai/Thane/South Mumbai Are you a dynamic leader with a passion for driving performance and customer satisfaction in the banking and financial services sector? We are hiring experienced Branch Managers for multiple locations across Mumbai , including Navi Mumbai , Thane , and South Mumbai . Locations: Mumbai, Navi Mumbai, Thane, South Mumbai Position: Branch Manager Experience: Relevant experience in branch banking, team handling, and sales management Key Responsibilities: Lead the branch team to achieve sales and service targets. Drive business growth across retail banking products (Liabilities, Assets, Insurance, Investments, etc.). Ensure superior customer service and branch operational efficiency. Maintain regulatory and audit compliance. Build and manage high-performing teams to deliver results. Interested candidates can apply via: WhatsApp: 9625167282 Email: mukesh.dhawan@v-konnect.com

Max Life Insurance Company Limited is looking for Partner - Office Head to join our dynamic team and embark on a rewarding career journeyBuild and maintain relationships with clients or customers, developing a deep understanding of their needs and goals Develop and implement strategies to increase business revenue and profitability Manage a team of professionals, providing guidance, support, and feedback to ensure high-quality performance Oversee projects and initiatives, ensuring they are delivered on time, within budget, and to the satisfaction of clients or customers Collaborate with other stakeholders, including other partners, senior executives, and employees, to achieve business objectives

Marwadi Group is looking for Branch Manager to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

*Procure General Insurance premium from the market as per the target set by the Company. *Provide best possible Insurance package to the Clients with highest level of pre & post sales services. *Continuously explore new markets for business growth. Required Candidate profile *Presenting the Company &its services to the Clients, Insurers &other related parties in the most professional manner. *Maintain excellent business relationship with various General & Health Insurers

• Achieve the Branch Targets. To plan various marketing activities within assigned region. • Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. • Meets the Principals, Coordinators and management Personnel. Required Candidate profile Exp - 8 to 12 years Salary - 12 to 15 lpa Location - Vesu and Varachha, Surat Week off - Rotational Candidate must have Experience in Education Industry Please Call on - 9560477391

Role & responsibilities - Will be responsible for generating revenue for the respective branch through HNIs, Retail clients & Franchisee for wealth business and broking business. - Would be responsible for achieving Revenue, Incremental SIP & Net Equalized Assets (LS) targets for the branch with help of respective Relationship Manager (Wealth & Equity Rms). - Should meet all UHNI & Corporate Clients of respective branch and franchisee. - Will be responsible for achieving branch profitability. - Will be responsible for achieving a surplus through New Business development by directing New Business development teams in Asset Gathering. - Should focus on all the products including equity, derivatives (F&O), Margin Trading Funding (MTF), currency, commodities, MF, AIF, Advisory, PMS etc. - Should be responsible for expansion of client base including (HNI, Ground, and Web). - Develop business through appointment of new franchisees in the territory. - Will be responsible for achieving brokerage revenue as per defined targets for branch through Equity Relationship Managers. - Should ensure adherence to all compliances as laid down by Risk and Compliance teams in the Organisation. - Should ensure training of team members in building Asset gathering skills, and take initiatives to build employees capability. Preferred candidate profile - Graduate or above with 10 years or more relevant experience. Must be from Wealth Management sector. Excellent communication and capability of team handling

Role Purpose Associate Consultant is the first step in the consulting ladder. The role is responsible for completing high quality in-depth analysis and research to support successful completion of consulting projects. They will also support the practice through data collection, market research and analytics. The Associate Consultant must achieve high personal billability. Do 1. Consulting Execution I. An ambassador for the WIPRO tenets and values II. Client focused and tenacious in approach to solving and achieving client objectives III. Organizes work competently and ensures timeliness and quality deliverables IV. Develops understanding of best practice in given area and industry knowledge, and can apply this under supervision 2. Business development I. Ensures high levels of individual utilization achievement in line with the levels expected as part of the goal setting process II. Anchors market research activities in the chosen area of work III. Support sales activities as required as directed by the practice sales teams IV. Makes effort to start to understand WIPRO's core service and consulting offerings V. Helps identify additional sales opportunities and works with assignments /practice leadership to pursue 3. Thought Leadership I. Builds understanding and insight into chosen industry and technology trends II. Contributes to team thought leadership III. Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study IV. Educate and build awareness in the team in Wipro guidelines on revenue recognition, pricing strategy, contract terms and MSA V. Ensure that the Performance Nxt is followed for the entire team a. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team 4. Contribution to Practice/Wipro I. Continually delivers all Wipro admin in a timely manner (timesheets, appraisals, expenses, etc.,) II. Is visible and engaged within own practice, proactively participates and makes a demonstrable contribution to internal activities III. Contributes to the IP and knowledge management of Wipro and GCG and ensure its availability on the central knowledge management repository or Wipro and GCG IV. Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform V. Engages with other Consulting and delivery teams to enhance collaboration and growth VI. Makes use of common methods and tools which are proven to work Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of consulting engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of consulting projects delivered Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Support the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of ideas generated and contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts Support GCG Account Lead/Account team to grow consulting service portfolio Number of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices, consulting community initiatives Knowledge Management - Number of Assets owned/contributed to Consulting Central Mandatory Skills: Genesys Cloud Contact Center Admin. Experience1-3 Years.

Role & responsibilities : Responsible for business development of Area / Cluster Strengthen business relation and co-ordination with other business and close liason with branch banking team and Area Manager Regular Travel to branches All branch visit to be done once in month Educate the GLROs regularly and also updating them with new policies introduced by HO Ensure every GLROs meets they SOP / KRA targets See that week wise targets are set to GLRO and they are being achieved To fill the Gaps by regular recruitment of GLROs Find new potential locations where Gold loan can be started Need to have market update, competition info. To guide GLRO that there should be smooth process of Gold Loan operations at branch Proper documentation of Gold loan to the taught to GLRO so that it help in FPT authorization of file 10Lakhs above customer TSM/ASM to speak/ meet individually. To identify new HNI clients Make sure Files are authorized within the HO TAT specified period and see that no branch falls under EMBARGO Area to be under ZERO NPA always Team Handling role Need to maintain operational efficiency in branches Preferred candidate profile Minimum Graduation (Post Graduation/MBA preferred) Good Communication skills Excellent Team Player Ready to travel Have regular repo with other departments Eager to learn – Should have knowledge of policies and process Knowledge on Gold loan is preferable.

About The Role About The Role : As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. : Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

About The Role About The Role : As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. : Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

Role & responsibilities ABM also operates in a highly competitive market mainly in fragmented industry with ABML competition from major National Broking houses like Kotak securities, Zerodha, Edelweiss, MOFSL etc. and a range of local Broking outfits. The Branch Manager is responsible for: Increasing the client base, revenue and market share in the branch. Increase the Pool & Base of UHNI, Large Self Trader clients and corporate customers, with the Team and Personal Network. Ensuring Dealer Productivity is as per the defined standards Manage relationships across the set of HNI clients and Corporate investors Cross Sell ABCs Products & Investment Products to attain clients needs and desired Profitability from Cross Sell segment. The major challenges for this profile include: Acquiring new Large trader clients (direct) amidst competitive offerings Ensuring effective management and retention of customers. Regulator Challenges as regulator is going strict on funding, margins Effective operational & cost management through Branch Administration Maintaining multi product focus and equally driving the Cross-Sell Products to the existing and new clients. Ensuring Risk Compliance - Ensuring risk free and compliant business and ensuring high levels of client satisfaction. Operational Challenges - Day to day coordination with RMS, Activation Team, Surveillance, day to day approvals W.R.T. to limits, commercials and various other departments for smooth functioning of branch. Staff Management - Recruitment of individual and teams and keeping the employees engaged thereby putting a control over attrition. The critical skill sets required to meet these challenges are excellent implementation skills, strong business and analytical skills, strong product knowledge, superior communication skills, integration and controlling skills, people management skills, a strong local network and high target and customer service orientation. Share ur resume on Shivangi.maheshwary-v@adityabirlacapital.com

Branch Manager Job Description Must look after overall office activities which includes departments like Sales, Business Development, Administration and Branch Operations. Their duties include hiring staff, developing and managing budgets. Setting and achieving the branchs business goals Ensuring the branch runs smoothly and adheres to organizations policies. Nurturing relationships with customers, vendors and the community. Making managerial and financial decisions on behalf of the branch. Note : Required similar exp. with Domestic and International Couriers

Building and managing the Micro Loan Against Property (secured) product. Sourcing loans with a maximum ticket size of ?10 Lakhs. Ensuring the productivity of the branch. Overseeing the collections process within the branch. Managing the Sales Manager and Direct Sales Team (DST). Managing the branch’s Profit and Loss, ensuring profitability Handling DSA (Direct Selling Agents), Connectors, and Open Market Channels. Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Ensuring high levels of customer engagement and satisfaction. Maintaining strong relationships with clients. Identifying and pursuing opportunities in the open market to expand the LAP customer base. Planning execution of market promotional activities. QUALIFICATIONS 5+ Years experience in handling secured micro loan against property product. Prior experience in Micro LAP business (2 Lakhs - 10 Lakhs) ticket sizes is mandatory. Have managed a team of 5-10 people. Well-connected and great understanding of local market. Have handled branch setup and branch operations.

A contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner. Qualification for Calling Agent: 4 or more years experience in the contact centre and preferably in the wealth management industry Bachelors degree (or equivalent) English: Fluent Ability to speak 2 or more regional languages Good knowledge of Mutual funds, Knowledge of Insurance and Stocks will be an added advantage Roles and responsibilities To assist customers with queries related to their investments, products , features etc via calls and chats and deal with multiple customers Acquire required product and process knowledge and keep a track of all the changes Maintaining a positive, empathetic and professional attitude toward customers at all times. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools and record all customer interactions Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Take the extra mile to engage customers Follow the escalation matrix and SLA to achieve process goals Gather customer feedback and share with our Product team for improvement Flexible to switch roles when needed and support chat to keep the BAU activities running smoothly. Flexible to work on rosters - 5 days a week and rotational offs

PaisaBuddy is looking for Branch Manager- [Sales - LAP] to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

Key Responsibilities: Lead branch sales with a focus on achieving monthly and annual enrollment targets. Develop and execute local sales strategies to attract new students and build brand visibility. Manage and mentor the sales team to improve performance and meet goals. Identify potential markets and partnerships to boost admissions and center profitability. Monitor lead generation, conversion ratios, and overall sales performance through regular reporting. Organize and participate in education fairs, seminars, and local outreach events. Coordinate closely with the marketing team to align campaigns with branch goals. Maintain strong relationships with parents, students, and local community leaders to encourage referrals and build trust. Benefits: Allowances (travel) Career growth opportunities Provident Fund Incentives

Job description Role & responsibilities Maintains the Profit and Loss statement and Balance Sheet for the branch. • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank. • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or WhatsApp Number 9893057024

Job description Role & responsibilities Maintains the Profit and Loss statement and Balance Sheet for the branch. • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank. • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or WhatsApp Number 9893057024

Job description Role & responsibilities Maintains the Profit and Loss statement and Balance Sheet for the branch. • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank. • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or WhatsApp Number 9893057024