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0.0 - 5.0 years

1 - 5 Lacs

Mohali, Meerut, Jaipur

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Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078, 7678572480, 9997196123, 9147047909, Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078, 7678572480, 9997196123, 9147047909,

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0.0 - 5.0 years

2 - 4 Lacs

Mumbai Suburban

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Profile - International CSE Voice/Blended Process, Shifts: Rotational | 5 Days Working Eligibility: HSC + 6 months BPO/BFSI experience - Graduate - Strong English communication Salary: 21,000–32,000 As per Experience HR Krapanshi 9111762733 Perks and benefits Incentives Cab

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0.0 - 5.0 years

1 - 5 Lacs

Gwalior, Kanpur, Lucknow

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Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078, 7678572480, 9997196123, 9147047909, Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078, 7678572480, 9997196123, 9147047909,

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0.0 - 5.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078, 7678572480, 9997196123, 9147047909, Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078, 7678572480, 9997196123, 9147047909,

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0.0 - 5.0 years

1 - 5 Lacs

Noida, Ghaziabad, Faridabad

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Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078, 7678572480, 9997196123, 9147047909, Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7290845078, 7678572480, 9997196123, 9147047909,

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1.0 - 3.0 years

1 - 2 Lacs

Chennai

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Opening for Email Chat Support @ Chennai Perungudi location. Experience: 0.9 months to 3 years Role: Non-Voice Process (Email/Chat Support) Location: Chennai Perungudi Required Skills: Written and Oral Communication Skills in English and any languages Tamil, Hindi, Malayalam, & Kannada Qualification: Graduation Mandatory (Any Graduate) Shift: Rotational Shift (1 day Rotational Week Off) Salary: Tamil: 15K to 18K take home Hindi: Upto 20K take home Malayalam: 20K to 21K take home Kannada: 21K take home Please call the numbers below if you're interested, or send your resume to this number. Contact Number: Deepa - 8148107540 Suriya - 8438035540 Praveen - 9840511540 Sasi9952829540

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0.0 - 1.0 years

3 - 4 Lacs

Noida

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InfoEdge is hiring for Chat Support and Operations role for IIM Jobs. If you have excellent verbal and written communication skills , you can apply for this role. Email Resume - vrinda.gupta@naukri.com About BU: AmbitionBox Ambition Box was founded in 2015 with a vision to help job seekers prepare for interviews and build successful careers. Now a part of Naukri.com, Ambition Box has grown rapidly and serves over 1 crore users every month, offering company reviews, interview questions, salary insights, and more. Job Objective To support B2B client queries through calls, chat, and email, ensuring a smooth and positive experience for our clients. Key Responsibilities Respond to client queries via calls, chat, and email, providing accurate and timely solutions. Review and moderate content to maintain the quality and accuracy of information on our website and reports. Coordinate with internal teams (design, product, operations, etc.) to ensure smooth functioning of our online listings and advertisement products. Learn and understand key processes, including service level agreements (SLAs), turnaround times (TAT), and standard operating procedures (SOPs). Achieve productivity and quality targets for client communications. Demonstrate product features and resolve client queries through email or calls. Required Skills Strong written and verbal communication skills. Willingness to learn and adapt quickly. Ability to handle multiple tasks efficiently. Attention to detail and a keen eye for quality. Basic client-handling skills (training will be provided). Interest in content moderation and proofreading. What We Offer Rapid learning and growth opportunities. End-to-end ownership of your tasks with guidance from experienced mentors. Freedom to innovate, experiment, and learn from mistakes. Opportunity to work on impactful projects that shape the industry. Exposure to multiple roles and responsibilities develop a versatile skill set! Be part of one of Indias fastest-growing career advisory platforms. Why Join Us? Work in a supportive, fast-paced environment designed for learning and growth. Receive mentorship and training to help you succeed. Be part of a team that values your ideas and encourages you to take initiative. Make a real impact by helping millions of users build better careers. Schedule: 5 days a week (Sat-Sun off), Hybrid 3days in office Office Timing: 9:30 AM - 6:30 PM Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Burhan On 9538429000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Greetings From Job Shop Job Description: Join a Leading UK Banking Voice Support Process! Work with one of the top MNCs in a dynamic international BPO role based at Manyata Tech Park, Bangalore. Call HR Burhan On 9538429000 Role: International Voice Process UK Banking Support Shift: UK Shifts 2 Consecutive Week Offs Salary: Freshers: 27,000 Take Home + Incentives Experienced: 38,000 Take Home + Performance Bonus Who Can Apply: Freshers or Experienced candidates Excellent English communication skills Immediate joiners preferred Graduates / Undergraduates can apply Perks: Easy 2 Rounds of Interview Great Work Culture & International Exposure On-the-spot offer for selected candidates! Location: Manyata Tech Park, Bangalore For More Details Call HR Burhan On 9538429000or 9964080000

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Greetings From Job Shop Job Description: Join a Leading UK Banking Voice Support Process! Work with one of the top MNCs in a dynamic international BPO role based at Manyata Tech Park, Bangalore. Call HR Arshiya On 7026112000 Role: International Voice Process UK Banking Support Shift: UK Shifts 2 Consecutive Week Offs Salary: Freshers: 27,000 Take Home + Incentives Experienced: 38,000 Take Home + Performance Bonus Who Can Apply: Freshers or Experienced candidates Excellent English communication skills Immediate joiners preferred Graduates / Undergraduates can apply Perks: Easy 2 Rounds of Interview Great Work Culture & International Exposure On-the-spot offer for selected candidates! Location: Manyata Tech Park, Bangalore For More Details Call HR Arshiya On 7026112000 or 9964080000

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0.0 - 5.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Kalyan

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Naukari Job Post We are Hiring for Customer Service Representative in a BPO (Business Process Outsourcing) # Job Title Customer Service Representative (International Voice/Chat /Collection/ Blended / Retention Process) # Job Summary We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. You'll provide top-notch support to our international customers via Voice /chat/ Blended, resolving their queries and concerns in a timely and professional manner. # Key Responsibilities - Respond to customer inquiries via Voice ,Blended ,chat in a timely and efficient manner - Resolve customer complaints and concerns in a professional and courteous way - Provide accurate and helpful information about our products/services - Meet productivity and quality standards - Collaborate with internal teams to resolve customer issues # Requirements - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple chats simultaneously - Strong problem-solving and analytical skills - Basic knowledge of computer systems and software - Ability to work flexible hours (may include night shifts, weekends, and holidays) # What We Offer - Competitive salary 10k to 40k and benefits package - Opportunities for career growth and development - Training and support to help you succeed in your role - Collaborative and dynamic work environment - Transport Facility available # How to Apply If you're a motivated and customer-focused individual with excellent communication skills, please submit your application, including your resume and a cover letter, to HR Priya 9136585233 OR priya@careerguideline.com

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0.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Opening in Customer Services Voice Process Job Location Thane 24*7shift with 2 off Hsc Graduate 1yrs Experience required Need Excellent communication Immediate Joining HR / VNA / OPS -Virtual Interview Hr Sujata - 7738115585

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1.0 - 6.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hi Jobseekers, Greetings from Recoup Info. Job Title: Technical Support Executive- International Chat Process Location: Gurgaon/ Gurugram Experience: 0.6- 5 Years Salary: Up to 31,000 CTC Industry: BPO / Call Centre Functional Area: IT Helpdesk / Technical Support / Customer Service Role Category: Chat Employment Type: Full Time, Permanent --- Job Description: We are actively hiring Technical Support Executives for an international chat process in Gurgaon. Ideal candidates should have a strong technical background and prior experience in international customer service. Key Responsibilities: Handle international customer queries via chat support. Troubleshoot technical issues related to software/hardware/networking. Ensure timely resolution and high customer satisfaction. Maintain service level agreements and key KPIs (D-SAT, C-SAT). Candidate Profile: Technical background is a must (Graduate/Undergraduate eligible). International customer service experience preferred. Proficient in troubleshooting procedures. Excellent communication skills (English B2 to C1 level). Shift & Other Details: 5 Days working, 2 Rotational offs. Night shifts (US/UK process). Immediate joiners preferred. Both-side cab facility provided. Apply now to be a part of a fast-paced, tech-driven support environment! Interested candidates can send connect with me over 888770698 or can send their resume at whatsapp. Thanks and Regards, Rachit Srivastava Assistant Manager- HR Recoup Info

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0.0 - 4.0 years

3 - 5 Lacs

Pune, Bengaluru

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Greetings from KVC CONSULTANTS LTD!! Hiring for Biggest MNC at Bangalore Location for Customer Service Profile. Work Location: Bangalore / Pune Skills: International Customer Support - Blended process Experience: 0-4 Years Qualification: Any graduate FRESHERS -- Rs 3.50 LPA TO 4 LPA For 1+ years of experience - up to 4.50 LPA For 2+ years of experience - up to 6 LPA Job Description: • Managing all customer interactions through calls, emails and chat in a timely and professional manner within an agreed service level. • Complete customer requests for new/additional services according to business rules and processes, within defined service levels and accuracy targets, to get it right first time and avoid repeat calls/follow up/corrective actions and billing accuracy targets. • Demonstrate ownership and accountability throughout all customer contact, representing client in the best possible light to the business customer base and acting as the customer champion. • Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. • Engage with key stakeholders over the phone, via e-mail or face to face when requested, building and developing relationships with these customers and partners. • Flexibility to cross-train and support with other complexities in the wider business area. • Assist with any other key tasks as requested. • Ability to adapt to and thrive in a fast-paced, dynamic environment. • Communicate clearly and professionally both verbally and in writing. • Problem-solving skills, including questioning and diagnostic abilities. • Demonstrate an ability to develop and maintain a network of contacts internally and externally. • Understanding of customer contracts and delivery expectations. • Effective listening skills and excellent attention to detail. • Decision Making: Decisions are mainly based on policy, process and published business rules and pre-set investment levels, but agent is empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. • Business Knowledge: Strong knowledge of business and consumer tariffs, products, services, devices, processes and business rules is required to achieve single call resolution and provide the best customer experience at all times. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers. YAGANSHI 9821182648 SIYA 7565006262 AREESHA-9628373763 VANSHIKA-9628373762 DIVYA-9821182650 KVC CONSULTANTS LTD !! NO PLACEMENT CHARGES

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0.0 - 2.0 years

2 - 3 Lacs

Noida, Gurugram

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Profile: Customer Care Executive Location: Noida, Gurgaon Salary: 15k-30k Qualification: Graduate& Undergraduate Experience:0-2 yrs Type: Work from office Skills: Good Communication skills Your Regards hr.akanksha.miplservices@gmail.com 9211909308

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh

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Customer Care Executive - International and Domestic Location: Mohali/ Chandigarh 12th/Graduation Excellent Communication Skills are a Must Salary: Up to 32,000/- CTC 5 Days Working Rotational Shifts & Week Offs Cab Facility Available Required Candidate profile Interested? Drop your resume now! Contact HR Bhumika: 76964 95267 hr.skyway603@gmail.com

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1.0 - 5.0 years

2 - 5 Lacs

Gurugram

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We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for? Customer Assistance: Handle inbound customer calls and timely information about flight bookings, hotel reservations, car rentals, and travel packages. Customer-Centric Approach: A strong focus on delivering excellent customer service, demonstrating patience and empathy when handling challenging customer situations. Problem-Solving Ability: The ability to troubleshoot and resolve customer issues quickly, utilizing available resources and knowledge. Multitasking: Capable of handling multiple customer inquiries and tasks simultaneously while maintaining a high level of service. Attention to Detail: Ensure the accuracy of bookings, changes, and customer data, as well as adherence to Expedias policies and procedures. Adaptability: Comfortable with working in a fast-paced environment, including managing shifting priorities and handling a variety of customer requests. Technical Proficiency: Familiarity with customer service software, booking systems, and basic office tools. Experience with CRM platforms is a plus. Teamwork: Able to collaborate effectively with other team members and departments to resolve customer issues and share knowledge. Time Management: Strong organizational skills and the ability to meet performance targets and deadlines while maintaining service quality. Preferred Qualifications and Experience: Previous experience in a customer service role, especially within the travel, hospitality, or BPO industry. Minimum Bachelor's degree/ Under grad drop out Excellent communication skills What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! WALKIN DATE- 27 & 28 June 25; Timing: 11am - 3pm POC- HR TANYA Carry your CV And Passport size photo. Mention (HR Tanya) on top of cv. Whatsapp your CV on 9289837643

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0.0 - 4.0 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

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Job Requirements: Required: At least one year of experience in call handling within an inbound international contact center. At least one year of experience in HR shared services or a solid understanding of the employee hire-to-retire lifecycle from an HR perspective (preferably US HR) Willingness to work complete night/graveyard shifts. Flexibility for rotational weekly offs and shifts. Availability to work five days from the office. High school diploma or GED equivalent. Excellent organizational skills with the initiative to improve processes and prioritize tasks. Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs. Strong verbal and written communication skills. Proficiency in using a PC, Microsoft Office Suite, and other human capital management software. Reliable remote work environment with access to a secure wireless network and strong cellular service (not Wi-Fi calling) for contingency support. Preferred: Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any Graduate Role & responsibilities Please apply to this job, we will call you if your profile match the requirement

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0.0 - 1.0 years

2 - 3 Lacs

Thane, Navi Mumbai, Dombivli

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Job Title: Customer Support Associate (International Voice Process) Location: Liberty Tower, Airoli, Mumbai Shifts: Rotational Shifts (5 days a week) Weekends Off: 2 Rotational Offs Qualification: Undergraduates & Graduates with Excellent Communication Skills Job Description: We are looking for a Customer Support Associate to handle international voice process interactions. The ideal candidate should have excellent English communication skills and a strong commitment to long-term stability with the company. Responsibilities: Handle customer queries and provide effective solutions over calls. Maintain professionalism and ensure high-quality service. Follow company protocols to resolve customer concerns efficiently. Work in rotational shifts with a customer-centric approach. Requirements: Excellent English communication skills Ability to handle customer queries with patience and professionalism Willingness to work in rotational shifts Commitment to long-term stability with the company

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2.0 - 5.0 years

4 - 6 Lacs

Hyderabad

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Job Description Job Title: Customer Service Specialist Location: Hyderabad #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Provide excellent support experience to customers via all relevant communication channels. Guide customers through FinTech products and assist with account related activities Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures Build sustainable relationships and engage customers by taking the extra mile Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree in any field. Preferably with 2 years of working experience in Customer Service roles within the FinTech industry Strong Knowledge of Financial products and services. Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones Excellent verbal and written communication skills in English and the language of the supporting market. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

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0.0 - 4.0 years

2 - 4 Lacs

Kolkata, Rajarhat

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Assisting customers with bookings, resolving issues, and providing excellent service for travel-related inquiries. Strong communication skills and a passion for customer service are essential. Share cv @ HR Ginni- 8755248734 Required Candidate profile Strong communication and multitasking skills Comfortable with rotational shifts & night shifts Immediate Joiners only UG can apply Freshers can apply Perks and benefits Great Incentive

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0.0 - 5.0 years

3 - 6 Lacs

Mumbai, Pune

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Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having 1 year of International Customer Care Experience in chat and voice Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English *1 year International Customer Care Experience Salary - 3.5- 6lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Kanak 898289979 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

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0.0 - 3.0 years

2 - 3 Lacs

Pune

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Roles and Responsibilities 0 - 3 years of experience in chat or voice process, having excellent communication in English Provide excellent communication skills to resolve customer queries efficiently. Work on multiple chats simultaneously, maintaining accuracy and efficiency. Handle international chat and voice processes from various clients. Handling all Voice and Processes in BPOs & Call centers. Communicating with them through various channels, including email. Desired Candidate Profile 0-3 years of experience in an International BPO or similar industry. Excellent verbal and written communication skills in English language. Proficiency in handling international voice and chat processes. Strong problem-solving skills with attention to detail.

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0.0 - 5.0 years

1 - 2 Lacs

Mohali

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CUSTOMER SUPPORT EXECUTIVE Handle customer queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Interact with customer Call/Whatsaap- HR Manvi@7900814086/8279668706 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

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Exploring Blended Process Jobs in India

Blended process jobs in India are gaining popularity among job seekers due to the diverse skill set required and the opportunity for career growth. These roles typically involve a mix of tasks that require both technical skills and soft skills, making them challenging yet rewarding. If you are considering a career in the blended process field, this article will provide you with valuable insights to help you navigate the job market in India.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Chennai

These cities are known for their thriving IT industry and are hotspots for companies actively hiring for blended process roles.

Average Salary Range

The average salary range for blended process professionals in India varies based on experience level. Entry-level positions typically start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the blended process field, career progression often follows a path similar to: - Junior Analyst - Team Leader - Operations Manager - Process Head

As professionals gain experience and expertise, they can move up the ladder to more senior roles with increased responsibilities.

Related Skills

Apart from proficiency in blended processes, individuals in this field are also expected to have skills such as: - Data analysis - Project management - Communication skills - Problem-solving abilities

Interview Questions

  • What is your experience with handling both technical and non-technical tasks in a blended process role? (medium)
  • How do you prioritize tasks when faced with multiple deadlines in a blended process environment? (basic)
  • Can you give an example of a successful process improvement project you led in your previous role? (advanced)
  • How do you ensure quality control in the output of blended process tasks? (medium)
  • How do you handle conflicts within a team while working on blended process projects? (basic)
  • Explain the importance of data analytics in optimizing blended process workflows. (medium)
  • Have you worked with any automation tools to streamline blended process tasks? If so, please elaborate. (advanced)
  • How do you stay updated with the latest trends and technologies in the blended process domain? (basic)
  • Can you walk us through your approach to training new team members in blended process procedures? (medium)
  • Share a challenging situation you faced in a blended process role and how you resolved it. (advanced)
  • What do you think are the key qualities needed to excel in a blended process environment? (basic)
  • How do you ensure confidentiality and data security in your blended process tasks? (medium)
  • Describe a time when you had to adapt to sudden changes in a blended process project. How did you handle it? (advanced)
  • What role do metrics and KPIs play in evaluating the performance of blended process teams? (medium)
  • How do you approach continuous learning and skill development in the blended process field? (basic)
  • Can you discuss a successful cross-functional collaboration experience you had in a blended process project? (advanced)
  • What strategies do you use to motivate your team members in a blended process setting? (medium)
  • Explain a scenario where you had to handle a dissatisfied client/customer in a blended process role. (advanced)
  • How do you ensure compliance with regulatory requirements in your blended process tasks? (medium)
  • Share an example of a time when you had to troubleshoot a technical issue in a blended process project. How did you resolve it? (advanced)
  • How do you manage time effectively when juggling multiple blended process projects simultaneously? (medium)
  • Describe a successful process optimization initiative you implemented in your previous role. (advanced)
  • What do you think sets you apart from other candidates applying for blended process positions? (basic)
  • How do you handle stress and pressure in a fast-paced blended process environment? (medium)

Closing Remark

As you embark on your job search journey in the blended process field in India, remember to showcase your unique blend of technical skills and soft skills that make you a valuable asset to potential employers. Prepare thoroughly for interviews by honing your knowledge of blended processes and demonstrating your problem-solving abilities. With dedication and confidence, you can take your career to new heights in this dynamic and in-demand field. Good luck!

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