270 Benefits Administration Jobs - Page 5

Greetings from Lead Rat, Lead Rat (SaaS), a Parental Product of GharOffice company, is dedicated to developing a CRM tool that is revolutionizing the real estate business. With Lead Rat, the convergence of real estate and intelligence empowers you to expand your business seamlessly. Our platform facilitates lead and property listing management, task creation, tracking, lead generation, integration with platforms like Magic Bricks, 99Acres, and Housing.com, and the ability to match leads with properties. We are currently seeking a Senior HR Generalist to join our team. Please find the job details below: Location: Bangalore Job Type: Full-time, Work from Office Experience: More than 5 years Recruitment and Talent Acquisition: - Develop and execute recruitment strategies to attract top talent. - Utilize various channels like job boards, social media, referrals, and networking to source candidates. - Conduct interviews, assess candidates, and manage the hiring process. - Collaborate with department managers to understand hiring needs and craft job descriptions. - Establish and nurture a talent pipeline for present and future recruitment needs. Onboarding and Orientation: - Design and conduct onboarding programs for smooth new hire transitions. - Coordinate with departments to provide necessary training and resources to new employees. - Conduct orientation sessions to acquaint new hires with company culture, policies, and procedures. Employee Relations: - Act as a point of contact for employee inquiries, concerns, and conflicts. - Mediate disputes and aid in conflict resolution between employees and management. - Promote a positive work environment and enhance employee engagement through initiatives. Performance Management: - Implement performance management systems for goal-setting, feedback provision, and employee evaluation. - Conduct performance reviews, offer coaching and support to employees and managers. - Identify training and development needs to boost employee performance and career advancement. HR Policies and Compliance: - Develop and uphold HR policies, procedures, and employee handbooks in compliance with labor laws. - Ensure adherence to employment laws and regulations in all HR practices. - Stay informed about changes in employment law and suggest policy adjustments as necessary. Benefits Administration: - Manage employee benefits programs like health insurance, retirement plans, and other perks. - Educate employees on available benefits and assist in enrollment and administration processes. - Coordinate with benefits providers to ensure accurate and timely processing of benefits-related tasks. HR Administration: - Maintain precise employee records and HR databases. - Prepare HR reports and analytics to aid decision-making and strategic planning. Strategic HR Initiatives: - Collaborate with senior management to develop and execute HR strategies aligned with company goals. - Identify opportunities for HR operational improvement and efficiency. - Contribute HR insights and expertise in strategic planning meetings. If you are passionate about HR and possess the required skills and experience, we would love to hear from you. Don't miss this opportunity to be a part of our dynamic team at Lead Rat. Thank you, Manasa SK Sr HR Generalist Phone: 7022158451 Email: manasa.k@leadrat.com Job Types: Full-time, Permanent Schedule: Day shift, Monday to Friday Performance bonus Application Question(s): - What is your Expected CTC - What is your Current or Previous CTC Education: Master's (Preferred) Experience: HR: 4 years (Preferred) Location: Bangalore, Karnataka (Preferred) Work Location: In person Application Deadline: 20/05/2024 Expected Start Date: 01/06/2024,

Job Description: As an IC2 level Accounting professional at Oracle, you will be responsible for maintaining general accounting systems, policies, and procedures to ensure accurate reporting in compliance with Generally Accepted Accounting Principles (GAAP). Your primary responsibilities will include overseeing the proper recording and documentation of financial transactions, monitoring compliance with accounting standards, and preparing financial reports. You will play a crucial role in ensuring the integrity and accuracy of financial data within the organization. At Oracle, a global leader in cloud solutions, we believe in leveraging cutting-edge technology to address present-day challenges. With a legacy of over 40 years, we have established partnerships across various industries and continue to thrive by upholding the highest standards of integrity. We are dedicated to fostering an inclusive and diverse work environment where every individual is empowered to make meaningful contributions. Our commitment to promoting equal opportunities for all is reflected in our inclusive workforce culture. Joining Oracle offers you the opportunity to explore a world of global career prospects while maintaining a healthy work-life balance. We provide competitive benefits that are designed to ensure fairness and consistency, including flexible medical, life insurance, and retirement plans. Additionally, we actively encourage our employees to engage in community service through volunteer programs. As part of our commitment to diversity and inclusion, we welcome individuals with disabilities to participate in all aspects of the employment process. If you require assistance or accommodation due to a disability, please reach out to us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

As an integral part of the Human Resources team at our property, you will work closely with the Director of Human Resources to implement strategies aimed at attracting, retaining, and nurturing a diverse pool of talented individuals. Your role will involve supervising and collaborating with other HR staff members to ensure the smooth operation of daily HR functions such as recruitment, compensation management, employee relations, and training and development. By aligning your efforts with the objectives outlined in our Human Resources Business Plan, you will play a crucial role in delivering exceptional services that cater to the needs of our employees and contribute to the overall success of our business. It will be your responsibility to guarantee compliance with relevant regulations and Standard Operating Procedures to maintain a harmonious and efficient work environment. To qualify for this position, you should possess a high school diploma or GED along with at least 4 years of experience in human resources, management operations, or a related professional field. Alternatively, a 2-year degree in Human Resources, Business Administration, or a related major from an accredited university, coupled with 2 years of relevant experience, would also make you a suitable candidate for this role. Your core responsibilities will include overseeing the staffing and recruiting process to ensure a diverse pool of candidates is attracted through proper advertising channels. You will work closely with the Employment Administrator to maintain relationships with external recruitment sources and network with local organizations to identify potential candidates. Additionally, you will be involved in managing legal and compliance practices related to interviews, drug screening, and background checks to uphold the brand's SOPs. Furthermore, you will be tasked with managing benefits education and administration, including workers" compensation claims and employee benefits packages. Your role will also involve conducting staff development activities, such as performance appraisals, goal setting, and coaching managers on disciplinary processes. Effective employee relations and communication will be a key part of your responsibilities, including addressing employee concerns promptly, establishing communication channels, and monitoring the work environment for any signs of union organization. Joining our team means becoming a part of the global Sheraton family, where we prioritize creating a sense of belonging and delivering exceptional guest experiences. As an equal opportunity employer, we are committed to building a diverse workforce and maintaining an inclusive culture that values every individual's contributions. If you are a team player who is passionate about providing meaningful guest experiences, we invite you to explore career opportunities with Sheraton and be a part of our mission to be The World's Gathering Place within the Marriott International portfolio. Join us in creating memorable experiences, belonging to a supportive global team, and unleashing your full potential with us.,

The HR Solutions Analyst position at Momentive involves providing primary support for the employee lifecycle and HR work globally as part of a global HR Solutions team. As the HR Solutions Analyst, you will handle diverse and confidential activities, requiring a strong affinity for working in HR systems and an intermediate-to-advanced knowledge of policies and procedures within various areas of Human Resources, such as HRIS, Applicant Tracking Situations, Onboarding, Talent Management, Invoice & Billing, Probation, Service Anniversary, and more. Your responsibilities will include facilitating talent activities like Resume Vetting, Interview scheduling, candidate reimbursement, creating prospects, managing the US summer intern program, and external job postings. You will also be responsible for initiating, monitoring, and ensuring the completion of background checks, employment verifications, drug screening, and other onboarding related activities. Additionally, you will assist with document preparation, induction scheduling, record-keeping for new hires, communication related to New Hire, Probation period, Service Anniversary, and provide support for various HR activities both globally and specifically in Germany. As an HR Solutions Analyst, you will play a crucial role in maintaining HR documentation, providing support for New Hire Orientation, responding to Service Now/Ticket inquiries, participating in system enhancement efforts, and adhering to performance and service metrics set for the HR Solutions team. Special projects and transitions may also be assigned as required. To qualify for this role, you need a Bachelor's degree, at least 2 years of related HR experience, strong technical aptitude using HR information systems like Workday and ServiceNow, proficiency in Microsoft Office (especially Excel and Word), attention to detail, strong interpersonal skills, and excellent oral and written communication skills. Preferred qualifications include basic knowledge in Workday and experience in a shared services environment. At Momentive, we offer competitive total rewards and development programs to support your well-being and career growth. Our inclusive culture encourages diversity and provides numerous career opportunities for you to reach your full potential. By joining our team, you will be part of a company that focuses on creating sustainable solutions with a meaningful impact on various industries worldwide. Momentive is a global advanced materials company specializing in silicones and specialty products, aiming to deliver innovative solutions that drive our customers" products forward. Our products have a profound impact on everyday life, from household items to advanced technology. With every innovation, Momentive contributes to a more sustainable future across industries such as agriculture, automotive, aerospace, electronics, healthcare, personal care, consumer products, and more. To be considered for this position, candidates must submit an application for employment and meet the legal working age requirements as defined by local laws. Any offer made may be subject to the successful completion of pre-employment conditions and compliance with applicable laws and regulations. Please note that Momentive is not currently seeking or accepting unsolicited assistance from search and selection firms or employment agencies.,

This is a full-time on-site Personnel Assistant role located in Faridabad. As a Personnel Assistant at Recruiter, you will be responsible for benefits administration, hiring, communication, personal assistance, and promoting cooperation within the team. Your qualifications should include expertise in benefits administration, hiring, and communication skills. Personal assistance and cooperation skills are also essential for this role. You should possess excellent interpersonal and communication skills, along with strong organizational abilities. The ability to work well in a team environment is crucial. Any experience in HR or a related field would be a plus. A Bachelor's degree in Human Resources or a related field is preferred for this position.,

As the Lead Operations Mobility, Compensation & Benefits at dsm-firmenich, located in Hyderabad, your role is pivotal in overseeing a wide range of tasks related to global mobility, compensation, and benefits. Your primary responsibility is to streamline HR service delivery processes for various regions and ensure seamless operations. Your key responsibilities include managing global mobility processes such as international assignments, relocations, and expatriate management while ensuring compliance with policies and regulations. You will also be responsible for overseeing compensation and benefits programs, conducting data validation, benchmarking against industry standards like MERCER, and performing annual salary reviews. Analyzing HR data to identify trends, creating reporting dashboards, and providing strategic insights for decision-making in compensation, mobility, and benefits will also be part of your duties. Moreover, you will lead and mentor a team, conducting regular meetings, providing training, and fostering a collaborative work environment to achieve team goals. Serving as the primary contact for complex HR escalations, resolving issues effectively, and guiding team members through challenging situations are also essential aspects of your role. Additionally, you will develop and manage budgets for merit increases and long-term incentive programs, supporting the execution of the annual compensation cycle. To qualify for this position, you should have extensive experience in managing global mobility programs, a deep understanding of international assignment policies, immigration requirements, and relocation processes. Demonstrated expertise in compensation and benefits administration, including data analysis, benchmarking studies, and report creation, is required. Strong analytical skills, proficiency in HR systems and tools, and the ability to build and maintain relationships with diverse stakeholders are also essential. Furthermore, you should possess experience in leading high-performing teams, coaching, mentoring, and creating a positive work environment. Excellent problem-solving skills, escalation management abilities, and a degree in HR or related field are preferred qualifications for this role. At dsm-firmenich, you will have the opportunity to manage global HR programs with significant impact, collaborate with diverse teams in an international work environment, access advanced HR systems and tools, and contribute to strategic HR initiatives. The company fosters a supportive and collaborative work environment that encourages professional growth and development through coaching and mentorship. If you are interested in this position, please apply online via the career portal by uploading your resume in English. For further information, you can contact Panchsheel Maske, Talent Acquisition Partner at panchsheel.maske@dsm-firmenich.com. At dsm-firmenich, we are committed to equal opportunities and strive to create an inclusive workplace where everyone can thrive.,

You will be responsible for developing and executing personnel procedures and policies to ensure smooth operations within the organization. Your primary focus will be managing the entire life cycle of the recruitment process, from sourcing potential candidates to extending offers of employment. As part of your role, you will be required to source, attract, and recruit talented individuals through various online channels such as social platforms and professional networks. Additionally, you will advertise job postings in appropriate forums to attract a high-quality candidate pool that aligns with the organization's needs. In addition to recruitment, you will be responsible for developing induction programs for new hires and maintaining detailed records of employees within the organization. Leave management, attendance tracking, and assisting in administering employee benefits, compensation, and performance evaluations will also be key aspects of your job responsibilities. Furthermore, you will play a crucial role in conducting various employee engagement programs to foster a positive work environment and enhance employee morale. Handling the final settlement process for employees upon their exit from the organization will also fall under your purview. This role may also entail other duties as assigned by the management to support the overall HR functions and contribute to the organization's success.,

We are looking for an experienced HR Generalist to be a part of our team and oversee various HR functions such as recruitment, employee relations, benefits administration, and compliance. The ideal candidate should have a strong background in HR, excellent communication skills, and the ability to adapt to the changing needs of our organization. As an HR Generalist, your role will be crucial in fostering a positive work environment and ensuring the effective implementation of our company's HR policies and procedures. Your responsibilities will include managing the end-to-end recruitment process, handling employee benefits programs, providing guidance on employee relations issues, ensuring compliance with employment laws, maintaining employee records, collaborating with HR and management teams on policy development, offering HR support to employees and managers, conducting audits of HR processes, and identifying areas for improvement. To excel in this role, you should have a degree in Human Resources or a related field, 1-4 years of HR experience, knowledge of HR best practices and laws, strong interpersonal and communication skills, organizational abilities, discretion with sensitive information, and proficiency in HR management systems. Experience in employee relations, familiarity with HRIS systems, and fluency in Hindi and English are preferred skills. This is a full-time position with a day shift schedule, requiring in-person work at our location.,

ADMINISTRATIVE & HR ASSISTANT RESPONSIBILITIES Maintains accurate and up-to-date human resource files, records, and documentation. Maintains the integrity and confidentiality of human resource files and records. Provides clerical support to the HR department. Address administrative concerns of the employees. Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers. Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and celebrations. Performs other duties as assigned. Book and coordinate travel arrangements (flights, hotels, restaurants, directions) Assist with facilities management of local office Assist with Human Resources (HR) duties including recruitment coordination Other duties as assigned by supervisor EDUCATION AND EXPERIENCE High School Diploma or equivalent; degree preferred 2+ years of experience into administration profile Excellent computer skills including all MS Office applications Familiar with online travel research flights, rental cars, hotels

Overview : The Trainee t is responsible for configuring and testing Wipro Proprietary Total Benefit Administration System to meet the needs of our clients requirements. Configuring involves using proprietary systems and tools to set up and configure tables/parameters in the Wipro System as defined by analysis. Designation : Trainee Qualification - B.E / B. Tech / MCA (2024Passed out only) Service Agreement: 12 Months of Service Agreement Office Location: Building 2, Candor Techspace, IT/ITES,SEZ, Tikri, Sector-48, Gurgaon 122001, Haryana Shift Timings- 11.30am to 9pm Cab Facility- Pick & Drop at door step Mode Of Technical Interview: Walk-in(Face to Face) Technical Skills: Knowledge of Software Development Life Cycle (SDLC) Knowledge in Simple & Complex SQL Queries Principles of Manual testing and some exposure might be desirable Knowledge of system testing and software quality assurance best practices and methodologies Ability to break down a complex problem into smaller, more manageable pieces and able to understand and describe the relationships between those pieces (i.e. good analytical skills) Apply basic relational database concepts (e.g. table relationships, keys, SQL and DB2 queries etc). Communication and Excellence: Excellent communication skills (Verbal, written and listening ability). Shares information and write and speak concisely Excellent understanding of the organization's goals and objectives. Takes ownership and responsibility for work assigned. Highly Self Motivated and a team Player Interview assessment: 1st Level GATE Assessment (Logical Reasoning) Next Level - HR Round - Over MS teams video connect ( for candidates who are shortlisted in GATE interview) Next Level - Managerial Interview - Scheduled Interview at office location Applicant should have below documents: 1.PAN Card & Aadhar Card / Voter id / Driving License / Passport 2. Provisional Certificate/Consolidated Mark sheet from University, All semester Mark sheets 3. Vaccination certificate (Must vaccinated with 2 doses) Mandatory Skills: Defined Benefit (DB) Tech.

Benefits Administration Services Associate III Conduent Business Services- The Position will be Remote Excellent benefits and team atmosphere The pay rate during training 4 weeks is $16.15, and then regular pay rate is $17.50/hr. Monday- Friday, availability to work between 8 am- 6 pm (8 hours shift with 1hr break) About the Benefits Administration Services Associate III role As a member of the Benefits call center team, you will help people every day by taking calls, and actively listening, while discussing retirement and survivor benefits. You will manage a steady volume of incoming customer calls while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client\u2019s success. Requirements We\u2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have \u2022 Required experience working a caseload or working with retirement benefits/ pension, 401K. \u2022 Experience in high-volume calls. \u2022 Excellent communication skills. \u2022 MS Office proficiency, Word and Excel intermediate level. \u2022 Great problem-solving skills. \u2022 Ability to effectively multi-task. \u2022 High school diploma, GED. \u2022 Ability to complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! \u2022 Apply to the role and provide your basic profile information (2 minutes). \u2022 Answer prescreening questions to be sure you meet the minimum requirements for the role (3 minutes). \u2022 If you qualify for the role, a recruiter will reach out to discuss the opportunity! We are currently NOT hiring in the following geographies: StatesAK, CA, CT, HI, MA, IL, MT & NY Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients\u2019 success. Requirements We\u2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience(Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: StatesAK, CA, CT, HI, MA, IL, MT & NY. Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Company Description Orchha Palace and Resorts offer a heaven of luxury and sophistication, combining modern elegance with timeless charm. Guests can expect impeccable service, refined accommodations, and exquisite dining, making every moment a celebration of comfort and style. Role Description This is a full-time on-site role for a Human Resources Generalist located in Orchha. The Human Resources Generalist will be responsible for managing HR functions, developing and implementing HR policies, overseeing employee benefits, and ensuring benefits administration. Qualifications Human Resources (HR) and HR Management skills Experience in HR policies development Mangement of end to end recruitment Employee Benefits and Benefits Administration expertise Strong organizational and interpersonal skills Ability to work effectively in a team Knowledge of labor laws and regulations Bachelor's degree in Human Resources or related field,

As an HR Manager in Bangalore, you will play a crucial role in ensuring compliance with labor laws and company policies. Your responsibilities will include maintaining accurate HR records, managing recruitment processes, and fostering positive employee relations. Your primary duties will involve overseeing compliance with labor laws, regulations, and company policies. You will be responsible for maintaining up-to-date HR records, preparing reports for regulatory authorities, and ensuring timely compliance. In terms of recruitment and onboarding, you will manage the end-to-end recruitment process, conduct employee orientation sessions, and collaborate with department managers to forecast staffing needs. Additionally, you will be involved in conducting interviews and selecting suitable candidates. Employee relations will be a key aspect of your role, where you will act as a trusted advisor to employees and managers. You will address employee concerns and grievances, promote a positive work environment, and identify opportunities to enhance employee engagement and morale. Performance management will also fall under your purview, including implementing performance management processes, providing coaching to managers, and identifying training and development needs. You will work closely with the training department to design and deliver relevant programs. Handling employee welfare and benefits administration will be another crucial aspect of your role. This will involve administering employee benefits programs, serving as the primary point of contact for benefits-related inquiries, and collaborating with benefits providers to ensure efficient service delivery. Moreover, you will oversee POSH compliance, including implementing policies and procedures, conducting awareness sessions, and ensuring compliance with reporting and investigation requirements. Your qualifications should include a Bachelor's degree in Human Resources Management or a related field, along with proven experience in HR management, preferably in a manufacturing or industrial setting. Additionally, you should possess sound knowledge of Indian labor laws, strong interpersonal and communication skills, problem-solving abilities, and proficiency in HRIS and MS Office applications. Training or certification in POSH compliance and handling grievances would be highly desirable. This is a full-time position with a day shift schedule, requiring at least 1 year of HR experience. Professional certification in Human Resources is preferred, and the work location is in person.,

We are seeking an experienced and dynamic Team Lead to oversee our international voice process team in the Health and Welfare domain. The ideal candidate will manage day-to-day operations, ensure high-quality customer service, and lead a team of customer service representatives to meet performance targets. Role & Responsibilities Training and Development: Organize and conduct training sessions to enhance team skills and knowledge. Provide ongoing coaching and feedback to improve performance. Performance Monitoring: Monitor team performance through call listening, feedback, and performance reviews. Implement corrective actions when necessary. Process Improvement: Identify areas for process improvement and implement strategies to enhance efficiency and customer satisfaction. Compliance: Ensure team compliance with company policies, industry regulations, and procedures related to health and welfare benefits. Reporting: Generate, analyze, and present regular performance reports to senior management. Track and report on key metrics such as customer satisfaction, first-call resolution, and response times. Issue Escalation: Handle complex issues and escalate matters to senior management as necessary for resolution. Resource Management: Manage scheduling, staffing levels, and resource allocation to meet workload demands and service level agreements (SLAs). Skill requirements: Minimum 2 years of experience in International Voice Process within the US Healthcare Health and Welfare domain. In-depth understanding of US healthcare terminologies, benefit plans, and regulations. Deep understanding of CMS (Centers for Medicare & Medicaid Services) guidelines Familiarity with Medicaid programs by state Strong listening and verbal communication Patience and empathy for cognitive or hearing impairments Proficiency in navigating multiple systems and tools

About The Role Skill required: Talent Acquisition - Talent Sourcing Designation: Talent Connector Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketDeveloping an understanding of the talent market, proactively searching for qualified people, building a list of potential candidates & generating market intelligence insights in order to fill a job opening. What are we looking for Professional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsShift timings (7am 3pm ET/ 5:30pm -1am IST) (1pm to 9pm ET/ 11:30pm 7am IST)Candidate should be willing to work in Rotational Night shifts.Good organizational & prioritisation skills.Analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player. Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Good written and verbal skills. Strong English language communication skills Roles and Responsibilities: The Workforce Administration New Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key ResponsibilitiesRead, understand and analyze client process as per the business rules.Execute the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Always demonstrate the highest level of customer service.Complete onboarding formalitiesExecute process steps related to people movement and benefits administrationEnsure and maintain the security and confidentiality of client data.Update client applications accurately and quickly in accordance with the appropriate User Guides.Understand and adhere to Accentures processes and working methodsUnderstand relevant HR and Safety legislation as appropriate and manage cases and inform clientsUnderstand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparentFollow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsParticipate in Team building activities. Qualification Any Graduation

As a Human Resources Coordinator at AES Engineering, you will play a vital role in supporting HR operations on a part-time, remote basis. Your responsibilities will include assisting with recruitment, employee onboarding, benefits administration, performance reviews, time-off management, and maintaining accurate employee records. While this position starts as part-time, there is potential for it to transition into a full-time role as the company expands and the team's requirements evolve. Your key duties will involve coordinating the recruitment and hiring process, from posting job ads to scheduling interviews, ensuring a seamless employee onboarding experience, maintaining up-to-date employee records to ensure compliance with laws and policies, managing employee benefits such as health and wellness programs, and supporting performance review processes by tracking milestones and providing feedback. To excel in this role, you must possess Canadian experience and have knowledge of Alberta and British Columbia's Employment Standards Act. Additionally, a post-secondary education in Human Resources Management or equivalent is required, along with at least two years of experience in a human resources or administrative role. Strong organizational skills, attention to detail, excellent communication, and interpersonal abilities are essential. You should be proficient in Microsoft Office Suite, with HRIS experience considered an asset. A positive attitude, proactive approach, confidentiality, and professionalism are also key attributes. AES Engineering offers a competitive compensation ranging from $23 to $35 per hour, along with benefits such as RRSP matching, extended medical and dental benefits, and a health wellness spending account. You will have the opportunity for career development and professional growth in a collaborative work environment that fosters innovation and teamwork. To apply for this role, please submit your resume through our company website at www.aesengr.com. We thank you for your interest in joining AES Engineering; however, due to the high volume of applications, only qualified candidates will be contacted.,

As the PyjamaHR for our organization, you will be overseeing all aspects of human resources management, playing a crucial role in talent acquisition, employee engagement, performance management, and compliance. Your responsibility is vital in maintaining a positive work culture that aligns with our organization's mission and values. Your key responsibilities will include managing recruitment and onboarding processes, developing and implementing HR policies and procedures, providing guidance on employee relations matters, conducting performance management processes, overseeing HRIS to ensure its accuracy and effectiveness, leading compliance efforts and staying updated on labor laws, designing and delivering training programs, managing benefits and compensation programs, facilitating employee engagement initiatives, resolving conflicts and issues in the workplace, promoting a positive and inclusive work culture, handling disciplinary actions when necessary, conducting exit interviews, and analyzing turnover trends, as well as participating in strategic planning and goal-setting for HR in collaboration with management. To excel in this role, you must hold a Bachelor's degree in Human Resources, Business Administration, or a related field, along with proven experience in HR management or a related role. Strong knowledge of labor laws and regulations is essential, as well as excellent communication and interpersonal skills. You should be able to maintain confidentiality and act with integrity, possess proficiency in HRIS and other HR software, and demonstrate experience in recruitment and onboarding processes. Your capability to handle employee relations matters effectively, experience in performance management and appraisal processes, understanding of benefits and compensation administration, ability to develop and deliver training programs, strong problem-solving and decision-making skills, attention to detail, and strong organizational skills are crucial. Additionally, you should be able to work effectively in a team and independently. An HR certification such as PHR or SHRM-CP would be considered a plus. Key Skills: - Benefits Administration - Onboarding - Performance Management - Compliance - Goal-setting - HR Policies - Training - Turnover Trends - HR Management - Talent Acquisition - Communication - HRIS - HR Procedures - Employee Engagement - Workplace Culture - Labor Laws - Recruitment - Strategic Planning - Training Programs - Employee Relations - Conflict Resolution - Exit Interviews - Recruitment Processes - Compensation Programs,

Job Title : Welfare Officer Reports to: HR Manager Experience Required : Welfare Officer Band II - Approved by Labour Authority or, Welfare Officer Band III with more than 5 years - Approved by Labour Authority Main Purpose of Job Responsible for managing welfare amenities in the Factory like Canteen, Transportation, Dispensary Operations, Sports & Cultural activities administration, Creche, Health & Benefits administration for employees. Takes care of day-to-day HR activities for the factory. Main Responsibilities / Job Summary Canteen Administration Responsible for organizing committee meetings, Handling employee grievances Administration of budget & ensuring control mechanism as per FSSAI and company policies. Compliances Filing of welfare returns as per the frequency Organizing various committee meeting & records Handling Employee grievances related to employee welfare facilities Employee Welfare Amenities Administration Distribution of Uniforms, Safety Shoes, Infant Feed as per the Company Policy Management of records Budget & Control Event Management Planning & Execution of all major visits, Family Functions, Get together etc. Planning for retiral functions Planning and organising annual mega events like Sports Camp etc. Dispensary Responsible for procurement for Medicines Budget control Ensure regular health check ups. Maintenance of statutory reports. Travel & Guest House Maintenance of Factory Vehicles, Companys transport facility for employees Maintenance and upkeep of the Guest House, Trainee Hostels Maintenance and upkeep of the Creche Benefits Administration: To implement the schemes and maintain complete documentation as per company policy viz, GHIP, GPA etc. Qualifications As per the UP Factories Welfare Officer Rules A degree from any University established by law in Social Sciences or Labour Welfare or Industrial Relations and Personnel Management A diploma in Social Sciences or Labour Welfare or Industrial Relations and Personnel Management from any University or Institutions specified in the schedule or two years" experience of working in Labour Welfare of any factory. Training Requirements SAP/ERP Advanced Microsoft Excel Communication Skills Ensures that he/she adheres to the Nestle India Charter (Nestle India Policy on supply and distribution of Infant Milk Substitutes and Infant Foods in India).He/she must bear in mind that the promotion and protection of Breast Feeding is important for the infants health. He/she is expected to refresh his/her knowledge on the Indian Charter (Nestle India policy on supply and distribution of Infant Milk Substitutes and Infant Foods in India) on a periodic basis. ,

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. About Pincode: Pincode is a shopping app that offers a revolutionary new approach to e-commerce. Pincode places the local stores and sellers at the forefront of the digital shopping growth story. With Pincode, every Indian shopkeeper, regardless of their location, is digitally empowered to tap into the vast potential of e-commerce, creating unprecedented opportunities for growth, while driving innovation at scale. Summary: The role will entail developing in-depth understanding of Growth of different industry verticals - F&B / Hospitality / FMCG / FMCD / Healthcare & Wellness / Lifestyle. The incumbent will be responsible for adding new merchants to our network and growing them. This is an On-field role. Responsibilities: Merchant Acquisition: Growth Executive (GE) is expected to onboard new merchants in the geography allocated to the incumbent. The spectrum of merchants that can be onboarded is vast. The GE must use her/his acumen and understanding of the Indian retail ecosystem to come up with holistic solutions for the key accounts. Account Management Onboarding merchants on the platform is the first stage of a long-term relationship between Pincode and the account. The strength of these relationships, combined with our technology based solutions, will eventually determine the success in each market when the revenue numbers will be evaluated. GE's task is to develop such a deep understanding and hold over each account that any competitor finds it an uphill task to even enter the account. Map Competition: To be able to take timely action, it is imperative that we monitor the market and be informed of competitions activity in key accounts. This will ensure that appropriate response strategies are being formulated and implemented. The GE must keep a close watch on competition, share best practices internally and ensure that Pincode always stays one step ahead in the market. Revenue Generation GE is responsible for generating revenue from existing/new accounts. Prior revenue experience will be preferred. : Proven working experience of 1-3 years in sales/business development Excellence communication and influencing skills Strong ethics and discretion while dealing with customers Drive for result, able to demonstrate/quantify success relative to established targets and metrics Strong bias for action, problem solving and ownership Ability to develop strong relationships with stakeholders and be a team player Exposure to the start up environment is an added advantage. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

About PhonePe: PhonePe is a payments App, built by Indians! We aim to offer every Indian equal opportunity to accelerate their progress by unlocking the flow of money and access to services. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe started in 2015, and crossed 6+ bn transactions on its platform having 600 mn registered users and 40 mn merchants. Role Objective Seeking a proactive and detail-oriented professional payroll specialist to join our HR team in Bangalore. The role will report into the Lead - Payroll and Benefits Administration and will be responsible for managing the end to end payroll processing for 12,000+ employees ensuring seamless employee experience. Key Responsibilities: A. Payroll Administration Manage end-to-end payroll processing for all Phonepe entities for ensuring accurate and timely payment of salaries in compliance with local regulations and company policies. Review and update salary structure components as per the change requirements. Collaborate with internal teams and external partners to collate and process payroll inputs. Oversee the Payroll Portal for timely publishing of payroll slips, related documents for the employees. TDS sheets, Form 16, and loan deduction slips. Manage investment declaration and proof collection processes, including communication, validation, and TDS recalculations. Coordinate with the payroll partner and payroll audit partner for timely deliverables and completion of the various payroll deliverables and reports. Prepare and upload the payroll related employee letters as required. Resolve payroll related tickets from employees ensuring timely resolution. Investigate and resolve payroll discrepancies, audit queries, tax notices and related issues as required. Take care of other related processes like salary advance, data for actuarial valuation of the liabilities, etc. B. Payroll and Audit Compliance Ensure adherence to statutory deductions and remittances. Coordinate with Finance for fund disbursement and challan payments. Monitor compliance deadlines for filings and returns. Liaise with internal or external teams for the same as required. Maintain up-to-date knowledge payroll and taxation related laws and regulations. Handle audits and inspections from statutory authorities. Liaise with external payroll service providers, advisors, and legal counsel to ensure compliance and resolve complex payroll matters. Ensuring complete documentation and audit trails for audit readiness. C. Vendor Coordination: Ensure timely deliveries of various outputs and reports from the vendor partners as per the agreed timelines. Track vendor SLA adherence and escalate any delays or inaccuracies. Coordinating with PhonePe internal teams for timely release of PR/PO and payout of Vendor Invoices. D. Process Documentation, Process Improvement and Reporting Develop and update SOPs, Checklists, Trackers, Dashboards, etc. for payroll processes and related compliances. Identify opportunities for workflow automation, accuracy improvements, and turnaround time reduction. Collaborate with cross-functional teams to align and reconcile payroll records with other HR, finance, and compliance processes. Support the HR team members with other HR related activities. Capabilities & : Masters degree in HR, Commerce, Business Administration, or a related field. 35 years of experience in end-to-end payroll processing and payroll compliances. Strong understanding of Indian payroll laws and statutory deductions. Exposure to US payroll is a plus. Strong analytical skills, attention to detail, and process orientation. Proficiency in MS Excel Excellent stakeholder communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Specialist - Benefits Administration (FTC) About Phonepe is the leader in the UPI based payments in India with a market share of more than 47%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and till date has got over 600 mn registered users and 40 mn merchants. PhonePe has forayed into diverse areas with its offerings in almost all fintech segments including insurance, lending, mutual funds and stock broking. In 2024, PhonePe also launched Indus AppStore - its own native Android-based mobile app store built for Indian consumers providing app discovery and content in 12 Indian languages. Summary Seeking a proactive and detail-oriented professional to join our HR team in Bangalore as a Specialist Benefits Administration . This role will report into the Lead - Payroll and Benefits Administration and will be responsible for managing employee benefits programs for ensuring seamless employee experience and service delivery. Key Responsibilities: Benefits Administration Employee Insurance Administration ( GMC, GPA, and GTLI) Collaborate with insurance brokers, third-party administrators (TPAs) and insurance providers to ensure enrolment, removal, coverage, and efficient administration of insurance benefits and claims processes. Provide assistance to employees regarding insurance inquiries, offering guidance and facilitating the claims process as necessary. Driving enrollment by coordinating Insurance Benefit Sessions and follow-ups. Reviewing open claims with insurance brokers/ TPAs for closure. Mothers@PhonePe and Daycare: Oversee communication and processes for the Mothers@PhonePe program. Supporting the expectant/ new mothers with enrolment, query resolution and special requirements if applicable (special workspace-related requirements, transportation benefits, peer support group, parental well-being program,, etc) Ensuring timely buddy allocation, dispatch of gift hampers, mailers and gifts to new/expectant mothers) Monitor the utilization of daycare facilities and coordinating with vendors for services to ensure accurate billing. Car Lease Supporting the employees with the car lease process in coordination with the leasing partners. Coordinating with the leasing partners in cases of lease closures. Maintaining the car lease MIS for tracking and reconciliation with payroll data. US Employees Benefits Coordinating with the US Benefits Broker for enrolment of the new joiners. Ensuring the timely processing and transfer of all benefit amounts including those applicable for social security and insurances. Coordinating with Accounts Payable team for timely processing the payments for benefits amounts. Supporting the transfer of social security benefits (401(k)) for separated employees Other benefits: Long Service Awards (LSA)Ensure timely execution of LSA through proactive coordination with vendors and ensuring timely payments. Supporting Death Cases Handling death cases by coordinating with various internal and external teams for supporting the beneficiary's family with all claims. National Pension Scheme (NPS)Managing NPS enrollment, shifting of PRAN under PhonePe entities, validating the inputs and changes for Payroll. Learning Assistance Programme (LAP) Validating the LAP claims against approval and processing the reimbursements through payroll. Time Away from Work Validation of monthly accrual of Annual Leaves and Casual Leaves along with the Digitalization team. Handling queries and tickets in the above areas to address employees concerns or requests Invoice Processing Overseeing regular billing cycles for the premium amounts and service fee, validating invoices, raising POs and ensuring compliance with contractual terms for accurate billing. Coordinating with Accounts Payable and other PhonePe internal teams for timely payout (especially for the US partners). Process Documentation, Improvement and Reporting Create and update SOPs for benefits processes for efficient service delivery. Evaluate workflows for improvements, faster turnaround and accurate reporting. Maintain and analyze benefits data to track enrolment, utilization, and trends and generating reports required by stakeholders and other processes. Providing payroll inputs as required against the various benefits programmes. Support the People Experience team members with other benefits related activities. Capabilities & : Bachelors degree in Human Resources, Social Work, or a related field. 1-2 years of experience in benefits administration and coordination with partners. Proficiency MS Excel or Google Spreadsheets is a plus. Attention to detail, conscientiousness, and commitment to execution excellence. Experience in a dynamic, fast-paced environment is advantageous. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

JD - Category Lead - Gaming, Indus Appstore Responsibilities: Build out the Gaming category for Indus Appstore Deep understanding of the gaming markets - local & global, casual & real money and trends to shape the strategy Establish and manage partnerships with Gaming companies and other ecosystem players at a strategic level Ownership of commercials and business metrics for the respective category End to end ownership of user experience for the category along with product team Participate in community building for Indus Appstore for the Gaming companies Collaborate with cross-functional teams- design, data science, product, engineering, marketing, business finance and finance to lead category specific initiatives GTM strategy, new product launch, portfolio marketing strategy and execution, positioning, messaging, pricing, competitive research and internal communication Actively monitor and drive commercial performance - onboarding, advertising P/L and payments P/L for the category Manage regulatory and/or compliance interaction with regulatory entities & internal teams Manage business operations with strong oversight and focus on automation and process excellence Preferred qualifications and ideal background: An entrepreneurial drive to open up new opportunities of growth and strong execution rigour to follow it up. Someone who loves to go through the idea- pilot - measure - scale loop A good mix of intuition & analytical decision making. Ability to balance long-term vision with short- and medium-term goals Prior experience of working with and leading highly skilled cross- functional teams 10+ years of experience in Account Management domain with exposure to Gaming as a category MBA from a Tier 1 institute Thrive at building relationships, influencing cross-functional teams and leadership teams on strategic execution of key projects Ability to forge and nurture leadership relationships with external stakeholders (CXOs) PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Duties and Responsibilities: Deliver exceptional support for employee payroll, benefits, and garnishment inquiries with a proactive, customer-first approach. Act as a primary point of contact for employees, ensuring timely and accurate responses through phone and email channels. Navigate UKG Pro systems to research and resolve highly complex payroll and benefits issues. Apply advanced root cause analysis and problem-solving techniques to provide effective resolutions and escalate when appropriate. Educate employees on benefits options, using summary plan descriptions and knowledgebase tools. Guide employees through life events such as new hires, marriages, and dependent verifications. Collaborate with internal teams and build strong relationships across departments. Mentor and train junior team members, promoting knowledge sharing and team development. Identify and lead process improvement opportunities, contributing to innovation and efficiency projects. Demonstrate considerable autonomy in managing tasks and making informed decisions to meet project goals.Required Qualifications: 3-5 years of customer service experience, with a focus on payroll and benefits administration. Strong verbal and written communication skills, with demonstrated ability to communicate effectively and manage customer expectations. Proven ability to handle complex and sensitive situations professionally and thoroughly. High degree of technical skills applicable to task performance, with proficiency in MS Office. Experience with corporate payroll processing, multi-state payroll tax laws, and garnishment processes. Demonstrated leadership skills, with the ability to mentor and guide team members. Problem-solving mindset, with a passion for helping others and driving customer satisfaction. This role requires working in EST and PST time zones.Other Qualifications: Graduate with a BCom/BSc/BA degree. Certification in Benefits Administration industry is a plus. FPC/CPP Certification recommended. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKGCareers@ukg.com

Role & responsibilities Shift Timings Night Shift 24*5 (Fixed weekend off, Mon to Fri working) RTO 100% CL10/11 - Benefits We are looking for someone who has experience into international WFA (Workforce admin), employee benefits, 401 K, Pension, retirement, COBRA, Health and welfare, Insurance benefits enrollment etc. CL10/11 Compensation Client management, stake holder management is mandate. We are looking for someone who has experience into international compensation, total rewards, merit calculation, benchmarking, compensation survey etc. CL10/11– Payroll Client management, stake holder management is mandate. We are looking for someone who has experience into international Payroll processing, pre payroll, end to end payroll etc. CL 8/9/10 - Benefits/LOA On paper people management experience is must for CL 9 & 8. For CL 10 we are ok with acting TL. Client management, stake holder management is mandate. Transition & transformation exp will be added advantage. We are looking for someone who has experience into international/ Global LOA OR Employee benefits, COBRA, Health and welfare etc. Please note, minimum 2 years of international HRO experience is mandatory. Skills Requirement - Excellent communication skills. Years of experience – 3 to 12 Years.