2864 Banking Operations Jobs - Page 8

LTFinance is looking for BRANCH PROCESS MANAGER to join our dynamic team and embark on a rewarding career journey. Process Analysis:Identify and document existing processes within the organization Analyze processes to understand their efficiency, effectiveness, and potential areas for improvement Process Improvement:Design and implement improvements to streamline processes, reduce waste, and enhance productivity Introduce best practices, automation, and technology to optimize processes Standard Operating Procedures (SOPs):Develop and maintain standardized operating procedures to ensure consistency and quality in processes Train and educate employees on SOPs to ensure compliance Data and Performance Metrics:Define key performance indicators (KPIs) to measure the success and effectiveness of processes Collect and analyze data to track performance and identify areas for improvement Quality Assurance:Ensure that processes align with quality standards, regulatory requirements, and industry best practices Implement quality control measures and conduct audits as needed Team Collaboration:Collaborate with cross-functional teams to gather input, feedback, and insights related to processes Facilitate communication and cooperation among various departments Change Management:Manage and guide employees through process changes and improvements Address resistance and provide support for the adoption of new processes

LTFinance is looking for BRANCH PROCESS MANAGER to join our dynamic team and embark on a rewarding career journey. Process Analysis:Identify and document existing processes within the organization Analyze processes to understand their efficiency, effectiveness, and potential areas for improvement Process Improvement:Design and implement improvements to streamline processes, reduce waste, and enhance productivity Introduce best practices, automation, and technology to optimize processes Standard Operating Procedures (SOPs):Develop and maintain standardized operating procedures to ensure consistency and quality in processes Train and educate employees on SOPs to ensure compliance Data and Performance Metrics:Define key performance indicators (KPIs) to measure the success and effectiveness of processes Collect and analyze data to track performance and identify areas for improvement Quality Assurance:Ensure that processes align with quality standards, regulatory requirements, and industry best practices Implement quality control measures and conduct audits as needed Team Collaboration:Collaborate with cross-functional teams to gather input, feedback, and insights related to processes Facilitate communication and cooperation among various departments Change Management:Manage and guide employees through process changes and improvements Address resistance and provide support for the adoption of new processes

LTFinance is looking for BRANCH PROCESS MANAGER to join our dynamic team and embark on a rewarding career journey. Process Analysis:Identify and document existing processes within the organization Analyze processes to understand their efficiency, effectiveness, and potential areas for improvement Process Improvement:Design and implement improvements to streamline processes, reduce waste, and enhance productivity Introduce best practices, automation, and technology to optimize processes Standard Operating Procedures (SOPs):Develop and maintain standardized operating procedures to ensure consistency and quality in processes Train and educate employees on SOPs to ensure compliance Data and Performance Metrics:Define key performance indicators (KPIs) to measure the success and effectiveness of processes Collect and analyze data to track performance and identify areas for improvement Quality Assurance:Ensure that processes align with quality standards, regulatory requirements, and industry best practices Implement quality control measures and conduct audits as needed Team Collaboration:Collaborate with cross-functional teams to gather input, feedback, and insights related to processes Facilitate communication and cooperation among various departments Change Management:Manage and guide employees through process changes and improvements Address resistance and provide support for the adoption of new processes

Job description - Micro Loans Department Frontline MFI Designation Micro Loans Officer Reports to Meeting Centre Manager Duties and responsibilities 1.Starting business in a new village a.Village identification within the radius b.Feasibility study of the village based on demographics, activities and financial needs of the customers c.Assist the MC-IC in making the village approval 2.Sourcing of business a.Identification of customers and forming of Joint Liability Groups b.Filling up of the application form c.Verification of the residence and business of the customer d.KYC verification e.Pre-disbursement training f.Visiting potential customers in order to develop business 3.Disbursements a.Collection of KYC documents b.Assisting the MC-IC for disbursement activity completion c.Loan documentation 4.Collection of current dues a.Collect the collection sheets and stickers from MC-IC b.Group-wise collection as per scheduled time by following the process c.Deposit of collection money d.MERC entry 5.Collection of over dues a.Follow up with the customers with updated data report of assigned portfolio b.Collection of money as per process c.Depositing the money in bank d.MERC entry e.Assist the MC-IC in initiating action against the defaulters

The ideal candidate will have a strong background in collections and financial services, with excellent communication and leadership skills. Roles and Responsibility Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates. Ensure NPA's are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control and reduce vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters and ensuring quick resolution of customer issues within specified TAT. Build relationships with key clients to ensure timely collections and monitor defaulting customers by ensuring regular follow-ups with critical/complex customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines provided by the law in force. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures.

EliteRecruitments Hiring For Banking Operations Officer Description Banking operations roles involve a wide range of tasks focused on the smooth and efficient functioning of financial institutions. These roles encompass tasks like processing transactions, managing customer accounts, ensuring regulatory compliance, and optimizing operational processes. Essentially, they are the backbone of a bank, ensuring day-to-day activities run effectively and securely. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Email Id contact@eliterecruitments.co.in

The Corporate and Investment Banking division at DBS provides corporate customers with a comprehensive range of commercial banking products and services. This includes cash management services, current accounts, time deposits, trade finance, working capital finance, term loans, and foreign exchange. DBS has built enduring relationships with its customers in the region by focusing on account relationship management, service differentiation, product development, and stringent credit standards. As a Customer Service Manager for MSME Clients, your primary responsibility is to ensure an exceptional customer experience. You will guide customers through transactions and collaborate closely with operations to ensure timely processing. Key tasks include engaging new-to-bank SME clients promptly to deepen wallet share, reporting suspicious transactions, maximizing customer satisfaction and retention, and promoting cross-sell opportunities. It is crucial to maintain a high level of knowledge across cash management and trade products, while adhering to internal processes and compliance guidelines. Your duties will involve resolving customer concerns promptly, managing face-to-face interactions with walk-in customers, initiating telephonic interactions with key stakeholders, and coordinating with Trade Operations for various queries. You will also ensure that customer transactions are processed according to operating procedures and within stipulated turnaround times. To qualify for this role, you should have at least 5 to 6 years of customer service experience in the banking or financial services industry. Prior experience in banking and financial services is preferred. A graduate or post-graduate degree from a reputable institute is desired. Core competencies include being proactive, possessing sound technical knowledge of banking operations, strong customer and relationship management skills, effective interpersonal communication, problem-solving abilities, and high emotional intelligence to connect with customers. Technical competencies required include a solid understanding of cash management, trade products, associated technology platforms, operational procedures, regulatory guidelines, KYC requirements, and anti-money laundering policies. You should also have knowledge of financial markets and products to engage meaningfully with clients. Building strong working relationships with various internal teams, such as relationship managers, product management, operations, finance, and legal departments, is essential for seamless product delivery and business growth. Additionally, fostering rapport with corporate clients, collaborating with sales and product teams, and embodying DBS India's cultural values and behaviors are integral to success in this role. DBS offers a competitive salary, benefits package, and a dynamic work environment that supports your professional development and recognizes your accomplishments. If you are driven by performance, customer focus, pride, and passion, and possess the required competencies, we invite you to apply for this role and be part of our team at DBS India.,

This is a full-time on-site role for a Team Leader at Punjab National Bank CASA located in Gorakhpur. As the Team Leader, you will be responsible for overseeing day-to-day operations, managing and supporting team members, ensuring exceptional customer service, achieving sales targets, and maintaining compliance with bank policies. Your role will involve motivating and guiding the team, handling escalated customer issues, and providing performance feedback. To excel in this role, you should possess leadership and team management skills, excellent customer service and communication abilities, a sales and target-driven mindset, and knowledge of banking operations and compliance. Strong problem-solving and decision-making abilities are essential, along with the capability to motivate and guide a team effectively. Relevant banking or financial experience is a plus, and a Bachelor's degree in Business, Finance, or a related field would be beneficial.,

The Global Treasury Operations hub in Bangalore delivers treasury services, infrastructure, and expertise to manage cash & liquidity, financial risks, and governance & controls for the Hitachi Energy business. Your responsibilities include performing daily SoP-based tasks, collaborating with allocated clusters and HQ team, managing bank account administration, preparing cash forecasting reports, analyzing bank fees, executing daily cash management transactions, assisting with account opening, and settling fixed income, derivatives, and FX deals. You will also ensure compliance with internal control guidelines, manage audit requests, prepare reports on FX risk management, and support ad-hoc projects from Global Treasury Operations. To qualify for this role, you should have a background in Finance/Controlling, 3 to 5 years of relevant experience, good English communication skills, discipline for financial tasks, proficiency in MS Office tools, and the ability to learn new skills through on-the-job training. Proficiency in spoken & written English is a must. Additionally, individuals with disabilities requiring accommodation during the job application process can request support by completing a general inquiry form on the Hitachi Energy website. Living Hitachi Energy's core values of safety and integrity is essential, demonstrating responsibility for your actions while caring for colleagues and the business.,

You are a highly skilled and detail-oriented Senior Accounts Executive responsible for managing core accounting operations and daily banking transactions. Your key responsibilities will include preparing Daily Bank Reconciliation Statements (BRS), handling Journal Entries and General Ledger posting, reconciling credit card transactions, processing Journal Vouchers (JV), assisting in month-end and year-end closing processes, liaising with banks for transactions and issue resolutions, ensuring compliance with internal controls and accounting policies, and supporting audit preparation and documentation. To excel in this role, you are required to have a minimum of 5 years of relevant accounting experience, proficiency in Tally ERP or any accounting software, strong knowledge of MS Excel and banking operations, a good understanding of financial reporting and reconciliation procedures, excellent communication skills (both written and verbal), above-average typing speed, and the ability to work both independently and as part of a team. This is a full-time position with day shift schedule, based in Madhapur, Hyderabad, offering a salary of up to INR 30,000-40,000 per month.,

As an experienced Training and Development Assistant Manager, you will be responsible for executing the organizational training strategy, overseeing its implementation, and assessing its outcomes. Your primary focus will be to identify training and developmental needs and drive suitable training initiatives that enhance loyalty to the firm. Collaborating across various departments, you will ensure employees are equipped with the necessary skills specific to their roles and aligned with the overall company objectives. Your background in business, human resources, development, or education will be valuable in fulfilling these responsibilities. Your key responsibilities will include identifying and assessing current and future training needs, developing individualized training plans, and delivering training sessions for new hires, refreshers, and ad hoc requests. You will work closely with operational teams to ensure timely delivery of refresher training and actively participate in process improvements that impact training. Maintaining strong communication with clients and business stakeholders on operational training matters will be essential. Additionally, you will drive individual training goals, maintain governance over all training activities, and track the effectiveness and ROI of training programs periodically. To qualify for this role, you should have at least 8 years of overall experience with a minimum of 5 years in banking. Experience in Retail & Commercial Banking related to deposits operations, new account review & maintenance, internal operations, account servicing, RDC, legal document processing, and reconciliations will be preferred. Proficiency in Microsoft Office, strong MIS reporting skills, client-focused mindset, excellent communication abilities, and the capacity to work under pressure in a fast-paced environment are essential. Your attention to detail, data-driven approach, ability to multitask, and effective time management skills will contribute to your success in this role. If you are proactive, collaborative, and dedicated to enhancing training effectiveness within the organization, we encourage you to apply for this position.,

You will be responsible for developing and implementing efficient operational processes for the division within the Agri Business Group in Mumbai. Your main tasks will include analyzing existing processes to identify areas for improvement, streamlining, and automation. You will collaborate with various departments and stakeholders within the bank to ensure smooth coordination of processes. Furthermore, you will communicate process changes, updates, and improvements to all relevant stakeholders and conduct training sessions for employees to ensure adherence to operational processes. Monitoring and evaluating process performance to identify improvement areas and developing corrective action plans will also be part of your responsibilities. You will be required to prepare reports and metrics to track process performance and present results to senior management. The ideal candidate should have a bachelor's or master's degree in business administration, finance, or a related field, along with relevant experience in banking operations or process management. Strong communication skills, analytical abilities, a proactive attitude, and the capability to interact effectively with internal stakeholders are essential. Moreover, candidates should possess a good understanding of existing banking processes, regulatory requirements, and industry best practices. This position requires a postgraduate degree with 5 to 6 years of experience in the field.,

The role of an Elite Banker-NRI in the Retail Liabilities department is crucial to the bank's operations. As the Acquisition Manager, your primary responsibility will be to attract new customers and facilitate the account opening process efficiently. Your focus will include driving mobile banking usage, enhancing cross-selling of products, and enrolling customers in the relationship banking program. It is essential to prioritize customer satisfaction, retention, and possess a comprehensive understanding of the bank's offerings, RM goals, systems, and product cross-sell procedures. Your key responsibilities will involve sourcing new customers through digital leads and references, ensuring seamless onboarding, promoting bank products, and building up the CASA value post-account opening. Additionally, you are expected to address customer queries promptly, comply with bank policies, and advocate the benefits of the Relationship Banking program. In addition to your primary duties, you will play a role in auditing for compliance, delivering exceptional customer service, and fostering a customer-first culture within the team. Your managerial responsibilities extend to leading by example, monitoring team performance, optimizing data analytics for marketing strategies, and overseeing the recruitment of VRM zonal heads as per zonal requirements. To qualify for this position, you should hold a graduate or post-graduate degree and possess 2-5 years of relevant experience in banking or allied business. Your expertise, leadership skills, and customer-centric approach will be instrumental in achieving customer satisfaction, operational excellence, and business growth.,

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Backoffice Executive - Tractor and Crop Finance-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Branch Operations Grade E0 Role- Back Office Executive Job Role: Manage the documentation post credit analysis of the regionResponsible for management of day to day operations of the region.Ensuring strict adherence to compliance, audit and regulatory requirements. Timely authorization and checking KYC system input for customer transaction/ service request Good at MS Office Customer complains management and ensuring resolution of all complaints within TAT. Job Requirements: Excellent written and oral communication skillsGraduateMinimum work exp. 2 years Customer service orientedPeople Management skillsGood communication abilities

Key Responsibilities Project Planning & Strategy : Develop detailed project plans, including scope, objectives, timelines, and resource allocation, aligning with organizational goals. Team Leadership & Coordination : Lead and motivate project teams, assign tasks based on team members' strengths, and foster a collaborative environment to achieve project objectives. Stakeholder Communication : Serve as the primary point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations. Budget & Resource Management : Oversee project budgets, monitor expenditures, and ensure efficient utilization of resources to stay within financial constraints. Risk Management : Identify potential project risks, develop mitigation strategies, and implement corrective actions as necessary to address issues promptly. Quality Assurance : Ensure that all project deliverables meet the required quality standards and comply with organizational policies and procedures. Progress Monitoring & Reporting : Track project milestones, ass

Company: Marsh Description: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Mercer Description: Mercer s Operations Technology Division increasingly drives competitive advantages on behalf of the Firm through our leadership of key strategic commitments. To increase the trajectory velocity of our transformative work, we seek an ambitious and self-directed colleague to partner with the US Canada team to design and execute key strategic initiatives. You will develop execute key strategic commitments with the US Canada region to accelerate Growth NOI, delivering financial impact targets opportunities outlined yearly, through right-shoring, process simplification, and digitization / automation leveraging AI.

Job Description As part of Believes Content Operations division, TuneCore Service is seeking a dedicated Content Quality Administrator to join our Central Operations team in India. This is a fixed-term contract for one year . The role involves working closely with our international content team to ensure the quality and accuracy of music content on TuneCore, focusing on both local and global releases. Key Responsibilities: Review every music release submitted by artists, including metadata, cover thumbnails, and other content, ensuring compliance with store guidelines. Coordinate effectively with the Believe and TuneCore central teams to validate releases and ensure smooth processing. Provide timely customer support to clients within TuneCore, offering relevant solutions in accordance with SLA requirements. Investigate instances of rejected releases or unsatisfactory activity, and report findings to management. Qualifications Bachelors Degree. Keen interest in the music industry, digital music platforms, and new technologies. Minimum of 2-3 years experience working with Zendesk. Excellent communication skills (both written and spoken) are mandatory. Proven experience in customer support and reporting. Proactive attitude with a desire to improve processes and tools. Highly organized, reliable, and capable of working independently. Motivated, curious, and able to prioritize tasks effectively. Strong team spirit and collaboration skills. Proficient in Microsoft Office. Extensive knowledge of US and international music markets, or a willingness to stay updated.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Information Systems(Maps). Experience: 3-5 Years.

Financial Analyst Mumbai| Full-time (FT) | Financial Markets Shift Timings APAC/EMEA/NAM |Management Level Analyst| Travel Requirements - NA The ideal candidate must possess strong communication skills, with an ability to listen to and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Roles & responsibilities Working on back office and middle office processes for financial institutions Handling different stages of client/product life cycle across stages - KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations etc. Expected to work on Data capture, cataloguing, data processing, system inputs and updates, reconciliations, settlements and fund transfers Preparation of reports using MS Excel Role could entail external interaction with agents/counterparties/clients to solve queries and discrepancies related to the process. This could be telephonic or through emails Risk identification and escalation, timely escalation of outstanding issues to clients Working on various trade support activities across the Trade Lifecycle like Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade position, Report generations, Settlements of Cash Flows coming from various trading events like Interest or Premium, Operations of Syndicated Loans, Corporate action set-up and operations Working on other capital market operational tasks other than Trade Life-cycle support like Reference Data support, Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations Job would require the candidate to learn and master various financial products including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives and Fixed Income products (e.g. Corporate and Treasury Bonds) Technical and Functional Skills: Bachelors Degree (B.com, BBA, BBM, BCA) / Masters Degree (M.com, MBA, PGDM) 0 to 2 years of experience ininvestment banking operations involving projects people, process and client management. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. High levels of energy enthusiasm, commitment and productivity, Proactive, effective influencer, result oriented. Should be good with logical and quantitative abilitiesto derive information from data. Time management and ability to resolve issues quickly. Above average in planning, organizing and time management.

Secondary Job Skills Excellent communication skill, to be able to work with multiple Stakeholders; IT teams, Partner Systems, Business and Management/ Leadership. Knowledge of Finance and Cost Management. Ability to work in a fast-paced dynamic environment to deliver high quality results under tight schedule and high pressure. Strong leadership and negotiation skill. Open to flexible working hours inc. weekends (if required). Handson Exp working in Jira and able to generate quality metrics, dashboard and charts. Payments domain experience would be an excellent value add. IT PMO and Banking experience. Program Management/ Project Management experience and over 8 years experience in IT delivery. Experience driving delivery from Initiation to Implementation/ Product Rollout for large, critical projects, preferably in Banking domain. Thorough understanding of Waterfall/ Agile frameworks and tools. Excellent communication skill, to be able to work with multiple Stakeholders; IT teams, Partner Systems, Business and Management/ Leadership. Knowledge of Finance and Cost Management. Ability to work in a fast-paced dynamic environment to deliver high quality results under tight schedule and high pressure. Strong leadership and negotiation skill. Open to flexible working hours inc. weekends (if required). Handson Exp working in Jira and able to generate quality metrics, dashboard and charts. Payments domain experience would be an excellent value add. IT PMO and Banking experience. Program Management/ Project Management experience and over 8 years experience in IT delivery. Experience driving delivery from Initiation to Implementation/ Product Rollout for large, critical projects, preferably in Banking domain. Thorough understanding of Waterfall/ Agile frameworks and tools. IT PMO and Banking experience. Program Management/ Project Management experience and over 8 years experience in IT delivery. Experience driving delivery from Initiation to Implementation/ Product Rollout for large, critical projects, preferably in Banking domain. Thorough understanding of Waterfall/ Agile frameworks and tools. Competencies Project Tracking Project Reporting Project Management Project Planning Verbal Communication

Role Purpose seeking a results-driven Senior Business Analyst to join our high-performing team. The ideal candidate will have deep domain knowledge in financial services, outstanding analytical skills, and the ability to bridge the gap between business needs and technology solutions. Youll work closely with stakeholders across business and technology to deliver impactful, data-driven solutions aligned with strategic priorities. Collaborate with business stakeholders to gather, analyse, and document detailed business and functional requirements. Translate business needs into technical specifications and work closely with developers, QA, and other IT teams. Lead workshops, interviews, and working sessions to uncover current and future-state processes. Analyse data, KPIs, and user behaviour to identify trends, risks, and opportunities for improvement. Act as a liaison between business users and technical teams to ensure clear communication and alignment. Create process models, data flow diagrams, and documentation using tools like Visio, Lucidchart, or equivalent. Drive UAT planning, execution, and sign-off activities, ensuring solutions meet business expectations. Maintain strong knowledge of regulatory requirements, operational risk, and compliance in the banking domain. Mentor junior BAs and contribute to best practices and continuous improvement initiatives. Required Qualifications: Bachelor's/ Masters degree in Business, Finance, Information Systems, or related field. years of experience as a Business Analyst in financial services, preferably in banking or fintech. Strong understanding of banking operations, regulatory compliance, and digital transformation. Proven experience in Agile/Scrum and/or Waterfall methodologies. Proficiency in requirements management tools (e.g., JIRA, Confluence and SharePoint). Excellent communication and stakeholder management skills. Strong data analysis skills using SQL and/or Excel Preferred Qualifications: Exposure to cloud platforms (e.g., AWS, Azure) and APIs. Prior experience with Investment Banking systems or similar enterprise-scale financial institutions. Mandatory Skills: Payments. Experience: 8-10 Years.

1. Shall have good knowledge on operation of Purified water system. 2. Shall have good knowledge on operation of Pure steam generator system. 3. Shall have good knowledge on operation of WFI system. 4. Shall have good knowledge on GMP and GDP.