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3.0 - 6.0 years
5 - 8 Lacs
Mumbai
Work from Office
Company: Marsh Description: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Posted 5 days ago
3.0 - 7.0 years
16 - 20 Lacs
Gurugram
Work from Office
Company: Mercer Description: Mercer s Operations Technology Division increasingly drives competitive advantages on behalf of the Firm through our leadership of key strategic commitments. To increase the trajectory velocity of our transformative work, we seek an ambitious and self-directed colleague to partner with the US Canada team to design and execute key strategic initiatives. You will develop execute key strategic commitments with the US Canada region to accelerate Growth NOI, delivering financial impact targets opportunities outlined yearly, through right-shoring, process simplification, and digitization / automation leveraging AI.
Posted 5 days ago
1.0 - 3.0 years
2 - 5 Lacs
Mumbai
Work from Office
Job Description As part of Believes Content Operations division, TuneCore Service is seeking a dedicated Content Quality Administrator to join our Central Operations team in India. This is a fixed-term contract for one year . The role involves working closely with our international content team to ensure the quality and accuracy of music content on TuneCore, focusing on both local and global releases. Key Responsibilities: Review every music release submitted by artists, including metadata, cover thumbnails, and other content, ensuring compliance with store guidelines. Coordinate effectively with the Believe and TuneCore central teams to validate releases and ensure smooth processing. Provide timely customer support to clients within TuneCore, offering relevant solutions in accordance with SLA requirements. Investigate instances of rejected releases or unsatisfactory activity, and report findings to management. Qualifications Bachelors Degree. Keen interest in the music industry, digital music platforms, and new technologies. Minimum of 2-3 years experience working with Zendesk. Excellent communication skills (both written and spoken) are mandatory. Proven experience in customer support and reporting. Proactive attitude with a desire to improve processes and tools. Highly organized, reliable, and capable of working independently. Motivated, curious, and able to prioritize tasks effectively. Strong team spirit and collaboration skills. Proficient in Microsoft Office. Extensive knowledge of US and international music markets, or a willingness to stay updated.
Posted 5 days ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Information Systems(Maps). Experience: 3-5 Years.
Posted 5 days ago
0.0 - 2.0 years
10 - 14 Lacs
Mumbai
Work from Office
Financial Analyst Mumbai| Full-time (FT) | Financial Markets Shift Timings APAC/EMEA/NAM |Management Level Analyst| Travel Requirements - NA The ideal candidate must possess strong communication skills, with an ability to listen to and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Roles & responsibilities Working on back office and middle office processes for financial institutions Handling different stages of client/product life cycle across stages - KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations etc. Expected to work on Data capture, cataloguing, data processing, system inputs and updates, reconciliations, settlements and fund transfers Preparation of reports using MS Excel Role could entail external interaction with agents/counterparties/clients to solve queries and discrepancies related to the process. This could be telephonic or through emails Risk identification and escalation, timely escalation of outstanding issues to clients Working on various trade support activities across the Trade Lifecycle like Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade position, Report generations, Settlements of Cash Flows coming from various trading events like Interest or Premium, Operations of Syndicated Loans, Corporate action set-up and operations Working on other capital market operational tasks other than Trade Life-cycle support like Reference Data support, Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations Job would require the candidate to learn and master various financial products including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives and Fixed Income products (e.g. Corporate and Treasury Bonds) Technical and Functional Skills: Bachelors Degree (B.com, BBA, BBM, BCA) / Masters Degree (M.com, MBA, PGDM) 0 to 2 years of experience ininvestment banking operations involving projects people, process and client management. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. High levels of energy enthusiasm, commitment and productivity, Proactive, effective influencer, result oriented. Should be good with logical and quantitative abilitiesto derive information from data. Time management and ability to resolve issues quickly. Above average in planning, organizing and time management.
Posted 5 days ago
8.0 - 13.0 years
8 - 12 Lacs
Chennai
Work from Office
Secondary Job Skills Excellent communication skill, to be able to work with multiple Stakeholders; IT teams, Partner Systems, Business and Management/ Leadership. Knowledge of Finance and Cost Management. Ability to work in a fast-paced dynamic environment to deliver high quality results under tight schedule and high pressure. Strong leadership and negotiation skill. Open to flexible working hours inc. weekends (if required). Handson Exp working in Jira and able to generate quality metrics, dashboard and charts. Payments domain experience would be an excellent value add. IT PMO and Banking experience. Program Management/ Project Management experience and over 8 years experience in IT delivery. Experience driving delivery from Initiation to Implementation/ Product Rollout for large, critical projects, preferably in Banking domain. Thorough understanding of Waterfall/ Agile frameworks and tools. Excellent communication skill, to be able to work with multiple Stakeholders; IT teams, Partner Systems, Business and Management/ Leadership. Knowledge of Finance and Cost Management. Ability to work in a fast-paced dynamic environment to deliver high quality results under tight schedule and high pressure. Strong leadership and negotiation skill. Open to flexible working hours inc. weekends (if required). Handson Exp working in Jira and able to generate quality metrics, dashboard and charts. Payments domain experience would be an excellent value add. IT PMO and Banking experience. Program Management/ Project Management experience and over 8 years experience in IT delivery. Experience driving delivery from Initiation to Implementation/ Product Rollout for large, critical projects, preferably in Banking domain. Thorough understanding of Waterfall/ Agile frameworks and tools. IT PMO and Banking experience. Program Management/ Project Management experience and over 8 years experience in IT delivery. Experience driving delivery from Initiation to Implementation/ Product Rollout for large, critical projects, preferably in Banking domain. Thorough understanding of Waterfall/ Agile frameworks and tools. Competencies Project Tracking Project Reporting Project Management Project Planning Verbal Communication
Posted 5 days ago
8.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Role Purpose seeking a results-driven Senior Business Analyst to join our high-performing team. The ideal candidate will have deep domain knowledge in financial services, outstanding analytical skills, and the ability to bridge the gap between business needs and technology solutions. Youll work closely with stakeholders across business and technology to deliver impactful, data-driven solutions aligned with strategic priorities. Collaborate with business stakeholders to gather, analyse, and document detailed business and functional requirements. Translate business needs into technical specifications and work closely with developers, QA, and other IT teams. Lead workshops, interviews, and working sessions to uncover current and future-state processes. Analyse data, KPIs, and user behaviour to identify trends, risks, and opportunities for improvement. Act as a liaison between business users and technical teams to ensure clear communication and alignment. Create process models, data flow diagrams, and documentation using tools like Visio, Lucidchart, or equivalent. Drive UAT planning, execution, and sign-off activities, ensuring solutions meet business expectations. Maintain strong knowledge of regulatory requirements, operational risk, and compliance in the banking domain. Mentor junior BAs and contribute to best practices and continuous improvement initiatives. Required Qualifications: Bachelor's/ Masters degree in Business, Finance, Information Systems, or related field. years of experience as a Business Analyst in financial services, preferably in banking or fintech. Strong understanding of banking operations, regulatory compliance, and digital transformation. Proven experience in Agile/Scrum and/or Waterfall methodologies. Proficiency in requirements management tools (e.g., JIRA, Confluence and SharePoint). Excellent communication and stakeholder management skills. Strong data analysis skills using SQL and/or Excel Preferred Qualifications: Exposure to cloud platforms (e.g., AWS, Azure) and APIs. Prior experience with Investment Banking systems or similar enterprise-scale financial institutions. Mandatory Skills: Payments. Experience: 8-10 Years.
Posted 5 days ago
3.0 - 5.0 years
3 - 7 Lacs
Hyderabad
Work from Office
1. Shall have good knowledge on operation of Purified water system. 2. Shall have good knowledge on operation of Pure steam generator system. 3. Shall have good knowledge on operation of WFI system. 4. Shall have good knowledge on GMP and GDP.
Posted 5 days ago
1.0 - 3.0 years
1 - 4 Lacs
Hyderabad, Jadcherla
Work from Office
1. Responsible for operation and cleaning of PFS/Vial filling stoppering and Sealing machine. 2. Responsible for operation and cleaning of Lyophilizer machine. 3. Responsible for involvement in aseptic media fills formulation and filling activities in aseptic areas. 4. Responsible for operation and cleaning of HPHV steam sterilizer. 5. Responsible for cleaning, preparation of machine parts and loads as per load pattern. 6. Preparation and filtration of disinfectants, IPA etc., 7. Responsible for area and equipments cleaning in FP facility. 8. Handling of APA equipments and to be involved in personnel gowning qualification. 9. Online Execution of Batch documents and related logbooks. 10. Handling of various types of filters and filter integrities. 11. Execution of preventive maintenance plan for equipments in coordination with engineering. 12. Maintaining of day to day activities in manufacturing areas. 13. Performing DQ, IQ, OQ, and PQ for the equipments in aseptic processing area and other associated areas.
Posted 5 days ago
3.0 - 6.0 years
1 - 4 Lacs
Hyderabad, Jadcherla
Work from Office
1. Responsible for operation and cleaning of PFS/Vial filling stoppering and Sealing machine. 2. Responsible for operation and cleaning of Lyophilizer machine. 3. Responsible for involvement in aseptic media fills formulation and filling activities in aseptic areas. 4. Responsible for operation and cleaning of HPHV steam sterilizer. 5. Responsible for cleaning, preparation of machine parts and loads as per load pattern. 6. Preparation and filtration of disinfectants, IPA etc., 7. Responsible for area and equipments cleaning in FP facility. 8. Handling of APA equipments and to be involved in personnel gowning qualification. 9. Online Execution of Batch documents and related logbooks. 10. Handling of various types of filters and filter integrities. 11. Execution of preventive maintenance plan for equipments in coordination with engineering. 12. Maintaining of day to day activities in manufacturing areas. 13. Performing DQ, IQ, OQ, and PQ for the equipments in aseptic processing area and other associated areas.
Posted 5 days ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad, Jadcherla
Work from Office
01. Responsible for daily verification and calibration of weighing balances. 02. Dispensing of all materials. 03. Responsible for updating of records for temperature, relative humidity and differential Pressure. 04. Responsible for preparation of disinfectant solution and record updation. 05. Responsible for cleaning activities in warehouse. 06. Responsible for operation and cleaning of walk in cold room, deep freezer, dispensing booth and sampling booth as per the procedure. 07. Responsible for cleaning of dispensing area / dispensing aids after completion of activity. 08. Responsible for updation of cleaning and dispensing log books.
Posted 5 days ago
0.0 - 2.0 years
1 - 3 Lacs
Hyderabad, Jadcherla
Work from Office
01. Responsible for daily verification and calibration of weighing balances. 02. Dispensing of all materials. 03. Responsible for updating of records for temperature, relative humidity and differential Pressure. 04. Responsible for preparation of disinfectant solution and record updation. 05. Responsible for cleaning activities in warehouse. 06. Responsible for operation and cleaning of walk in cold room, deep freezer, dispensing booth and sampling booth as per the procedure. 07. Responsible for cleaning of dispensing area / dispensing aids after completion of activity. 08. Responsible for updation of cleaning and dispensing log books.
Posted 5 days ago
6.0 - 8.0 years
7 - 11 Lacs
Ahmedabad
Work from Office
We are looking for a highly skilled and experienced Project Lead to join our team at Jones Lang LaSalle Property Consultants (India) Pvt. Ltd., located in the Real Estate - Other industry. The ideal candidate will have 6-8 years of experience. Roles and Responsibility Manage and oversee multiple projects simultaneously, ensuring timely completion and quality delivery. Coordinate with cross-functional teams, including design, development, and operations, to ensure seamless project execution. Develop and implement project plans, resource allocation, and risk management strategies. Conduct regular project meetings and progress updates with stakeholders. Identify and mitigate potential project risks and issues impacting project timelines or budgets. Ensure compliance with company policies, procedures, and industry standards. Job Requirements Strong understanding of real estate principles and practices. Excellent leadership and communication skills. Ability to work under pressure and meet deadlines. Proficient in project management tools and software. Strong analytical and problem-solving skills. Experience working on large-scale projects with multiple stakeholders. Educational qualification: Any Graduate.
Posted 5 days ago
1.0 - 4.0 years
2 - 6 Lacs
Mumbai
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
Posted 5 days ago
6.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
GRADE - AVP-II DEPARTMENT - Legal REPORTS TO - Head-Retail Legal Unit ROLE PURPOSE & OBJECTIVE Any product program or process or policy drawn in relation to various liability products, and while the Bank carrying out business, should align with various laws of the land. The resource is required to take care of the governance aspects with reference to the applicable laws, prepare legal documents for different banking products/processes of liability business, guide the Bank to act as per various laws and also to tender legal advice on various matters referred by the business/operations/branches. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Drafting/vetting/reviewing of all kinds of documents related to liability business of the Bank. Constructively support the liability business teams in devising new products, processes, business requirement documents, functional specification documents and also revisiting existing processes. Discuss, draft and standardize documents for the liability products. Scrutinize and approve all legal documents related to the liability business of the Bank. Provide assistance to branches in day-to-day affairs pertaining to liability business. Customer Give sound legal advice and recommendations to liability business teams in order to protect the legal interests of the Bank. In relation to the liability business of the Bank, communicate/interact with Regulators, Statutory Authorities, Law enforcement Agencies, for resolution of legal issues/ensuring compliance. Taking proactive measures to reduce complaints against Bank so as to protect interests of Banks stakeholders. Support customer facing departments and nodal officers in redressing grievances by customers and third parties. Assisting Service Quality Department and nodal officers in drafting responses to complaints against the Bank, and responses to be submitted to Banking Ombudsman/Authorities. Internal process Advise the HOD on potential risks related to liability business of the Bank and assist in placing mitigants. Ensure implementation of directives issued by the Board, Audit Committee of Board, Risk Management Committee, Management Committee etc. Adhere to timelines in accomplishing the job role. Monitor the timelines of submission of reports/statements, if any, to Government Authorities, various Regulators etc. in a timely manner. Educate the business functions and branch officials on legal aspects, by issuance of circulars/guidelines. Learning & Performance Conduct training on relevant laws/acts to target stakeholders on a periodic basis. Keeping a track on the latest laws affecting the Bank and proactively advise the Business functions on such amendments and its implication on business and to suggest changes in process/procedure. Ensure goal-setting, mid-year review and annual appraisal process within the specified timelines. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduation in Law. Preferably having past experience as an Advocate. Ideal to have experience in banking operations. Experience 06 - 10 years of experience as a Legal Professional, out of which at least 4 years should be in Banks/NBFCs. Functional Skills Experience in legal matters relating to: General and Commercial Laws Civil Procedure Code Criminal Procedure Code Indian Penal Code Evidence Act Insolvency and Bankruptcy Code Civil Procedure Rules Arbitration and Conciliation Act Negotiable Instruments Act Payment and Settlement Systems Act Banking Ombudsman Scheme/Integrated Ombudsman Scheme Regulatory and Statutory Compliance Banking Regulation Act Reserve Bank of India Act Registration Act Stamp Act Aadhaar Regulations Proficiency in drafting and vetting of legal documents. Behavioral Skills Ability to address issues during crisis Problem solving and critical thinking Establish standards of behaviour for others and motivates and empowers individuals. Competencies Execution Managing Relationships Influencing Decision Making.
Posted 6 days ago
3.0 - 7.0 years
5 - 9 Lacs
Abohar, Agra, Ajmer
Work from Office
Position description: The incumbent will be primarily responsible to - Acquire new customers forliabilities from open market Assist the CRS - unsecured loansfor conversion of existing borrowing customers for liabilities Enhance the relationship with theexisting customers by cross-selling products and services as per the profile& need of the customers Train/assistcustomers to use ATM and BCs; drive usage of alternate channels Primary Responsibilities: Business Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion Understand need and acquire customers who meet the criteria for li Location - Abohar,Agra,Ajmer,Amritsar,Baran,Barnala,Bundi,Dausa,Deoli,Fatehabad,Jaipur,Jhalawar,Kekri,Khandwa,Khera,Kurukshetra,Malout,Muktsar,Nagda,Palin,Pune,Saharanpur,Sangamner,Shimla,Sikandrabad,Sirsa,Suratgarh,Tonk,Guna
Posted 6 days ago
1.0 - 3.0 years
1 - 5 Lacs
Coimbatore
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
Posted 6 days ago
1.0 - 2.0 years
2 - 3 Lacs
Maharashtra
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 6 days ago
3.0 - 8.0 years
2 - 4 Lacs
Maharashtra
Work from Office
SERVICE DELIVERY OFFICER (SDO) KRAs: Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The SDO will act as a backup to the SO. Non-transaction related servicing at the Branch Audit,Reconciliation of Branch Accounts Customer query resolution Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 3 years in branch banking operations. Post-graduate or graduate with appropriate experience. Primary motivation customer service through querry resolution A senior teller or branch operations person. TARGET COMPANIES:HDFC Bank, ICICI Bank, IDBI Bank, UTI Bank AGE: 23-25 years OTHERS: Reporting toSM THE ROLE (bold): Customer service at the Branch, customer retention
Posted 6 days ago
1.0 - 2.0 years
2 - 3 Lacs
Mandi Gobind Garh, Punjab
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 6 days ago
1.0 - 2.0 years
2 - 3 Lacs
Rajasthan
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 6 days ago
3.0 - 8.0 years
2 - 4 Lacs
Maharashtra
Work from Office
SERVICE DELIVERY OFFICER (SDO) KRAs: Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The SDO will act as a backup to the SO. Non-transaction related servicing at the Branch Audit,Reconciliation of Branch Accounts Customer query resolution Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 3 years in branch banking operations. Post-graduate or graduate with appropriate experience. Primary motivation customer service through querry resolution A senior teller or branch operations person. TARGET COMPANIES:HDFC Bank, ICICI Bank, IDBI Bank, UTI Bank AGE: 23-25 years OTHERS: Reporting toSM THE ROLE (bold): Customer service at the Branch, customer retention
Posted 6 days ago
1.0 - 2.0 years
2 - 3 Lacs
Haryana
Work from Office
Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Freshers can apply
Posted 6 days ago
1.0 - 4.0 years
3 - 6 Lacs
Himachal Pradesh
Work from Office
JD Handle current portfolio of Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.
Posted 6 days ago
0.0 - 3.0 years
1 - 2 Lacs
West Bengal
Work from Office
JOB ROLE : Ensure Gold Loan targets of the branch are met month on month Ready to move in market and generate Gold loan leads Smooth Process of Gold loan is done at the branch Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff Should always be market and Competition savvy 100% maintaining compliance of processing Gold Loan Maintenance of Gold loan Registers at branch level To identify new assayers for the branch Maintain 3 assayers for each branch Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization To maintain Zero NPA of the branch TAT to be maintained while processing the Gold loan or Closure of Gold loan Closure documents to be sent to CPC Chennai within HO specified period . Make sure Weighing machine balance & Assayer agreements are renewed on time. JOB REQUIREMENT Graduation is must Good communication skills Should have good convincing skills
Posted 6 days ago
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