1847 Banking Operations Jobs - Page 6

Key Responsibilities. Working on being familiar with the underwriting criteria of our partner banks, which include SBI, BOB, ICICI, Axis Bank, HDFC, etc. Screening the education loan applications, advising students on the documentation, and coordinating with bank staff for smooth processing of the education loan. Working on solving students' queries. Managing the process from eligibility to the sanctioning of the loan. About CompanyWeMakeScholars is a Hyderabad-based fintech startup specializing in education loans and scholarships. Established seven years ago, we collaborate closely with major banks and NBFCs in India, including SBI, Axis Bank, and ICICI Bank, to simplify the education loan application process for students and parents. While we do not directly provide loans, we ensure a seamless and hassle-free experience. As market leaders in the education finance segment, we currently partner with over 14 financial institutions, a number that continues to grow. Last year, we facilitated the disbursement of approximately 10,000 crore in student loans, and we anticipate even higher volumes this year.

Key Responsibilities. Working on being familiar with the underwriting criteria of our partner banks, which include SBI, BOB, ICICI, Axis Bank, HDFC, etc. Screening the education loan applications, advising students on the documentation, and coordinating with bank staff for smooth processing of the education loan. Working on solving students' queries. Managing the process from eligibility to the sanctioning of the loan. About CompanyWeMakeScholars is a Hyderabad-based fintech startup specializing in education loans and scholarships. Established seven years ago, we collaborate closely with major banks and NBFCs in India, including SBI, Axis Bank, and ICICI Bank, to simplify the education loan application process for students and parents. While we do not directly provide loans, we ensure a seamless and hassle-free experience. As market leaders in the education finance segment, we currently partner with over 14 financial institutions, a number that continues to grow. Last year, we facilitated the disbursement of approximately 10,000 crore in student loans, and we anticipate even higher volumes this year.

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Shiva: +917996772782 Muskaan: 8884496984 Job Title: Customer Service Representative Banking (Early Morning Shift) Location: [Manyatha Techpark] Salary: 6 Lakhs Per Annum Shift Timing: Early Morning Employment Type: Full-Time About the Role: We are seeking a proactive and customer-focused Customer Service Representative to join our banking support team. This role is ideal for individuals with excellent communication skills, a strong service orientation, and a passion for resolving customer queries efficiently. The position involves handling inbound and outbound customer interactions, primarily via phone, email, or chat, in a fast-paced and regulated environment. Key Responsibilities: Handle customer inquiries related to banking products and services (accounts, transactions, cards, loans, etc.) via calls, emails, or chat. Provide accurate information, troubleshoot issues, and resolve complaints in a timely and professional manner. Adhere to compliance standards and maintain confidentiality of customer information. Escalate unresolved issues to appropriate departments and follow up to ensure resolution. Update customer records and maintain detailed logs of interactions. Meet or exceed service level targets such as response time, resolution rate, and customer satisfaction scores. Requirements: Bachelors degree in any discipline (Commerce/Finance preferred). 1-3 years of experience in customer service or support roles, preferably in the BFSI sector. Excellent verbal and written communication skills in English (additional regional language proficiency is a plus). Basic understanding of banking products and processes. Ability to work independently and handle high-pressure situations with professionalism. Willingness to work early morning shifts as per business requirements. What We Offer: Competitive salary package upto 6 LPA. Performance-based incentives. Extensive training and development programs. Opportunity to work with a leading name in the banking sector. Health insurance, paid leaves, and other employee benefits. Thanks and regards, Shiva

IMMEDIATE JOINING REQUIRED- CORPORATE BANKING EXECUTIVE We are seeking highly motivated and ambitious FRESHERS to join our team as Management Trainees for Corporate Banking Executive. The role involves intensive training, exposure to various aspects of the organization, and the potential to lead a team based on individual performance. Designation: We are hiring for the Corporate Banking Executive position. The trajectory of growth within the organization includes advancement into roles focused on Corporate Banking and Corporate Management, offering ample opportunities for professional development and career progression. FRESHERS can apply Location: MUMBAI ALL AREAS, KALYAN/DOMBIVLI JOB TIMING - 9:00 am to 5:00 pm WORKING DAYS - Monday to Saturday

Key Responsibilities. Work on being familiar with the underwriting criteria of our partner banks, which include SBI, BOB, ICICI, Axis Bank, HDFC, etc. Screen the education loan applications, advise students on the documentation, and coordinate with bank staff for smooth processing of the education loan. Work on solving student's queries. Manage the process starting from eligibility to the sanctioning of the loan. About CompanyWeMakeScholars is a Hyderabad-based fintech startup specializing in education loans and scholarships. Established seven years ago, we collaborate closely with major banks and NBFCs in India, including SBI, Axis Bank, and ICICI Bank, to simplify the education loan application process for students and parents. While we do not directly provide loans, we ensure a seamless and hassle-free experience. As market leaders in the education finance segment, we currently partner with over 14 financial institutions, a number that continues to grow. Last year, we facilitated the disbursement of approximately 10,000 crore in student loans, and we anticipate even higher volumes this year.

Key Responsibilities. Working on being familiar with the underwriting criteria of our partner banks, which include SBI, BOB, ICICI, Axis Bank, HDFC, etc. Screening the education loan applications, advising students on the documentation, and coordinating with bank staff for smooth processing of the education loan. Working on solving students' queries. Managing the process from eligibility to the sanctioning of the loan. About CompanyWeMakeScholars is a Hyderabad-based fintech startup specializing in education loans and scholarships. Established seven years ago, we collaborate closely with major banks and NBFCs in India, including SBI, Axis Bank, and ICICI Bank, to simplify the education loan application process for students and parents. While we do not directly provide loans, we ensure a seamless and hassle-free experience. As market leaders in the education finance segment, we currently partner with over 14 financial institutions, a number that continues to grow. Last year, we facilitated the disbursement of approximately 10,000 crore in student loans, and we anticipate even higher volumes this year.

Key Responsibilities. Working on being familiar with the underwriting criteria of our partner banks, which include SBI, BOB, ICICI, Axis Bank, HDFC, etc. Screening the education loan applications, advising students on the documentation, and coordinating with bank staff for smooth processing of the education loan. Working on solving students' queries. Managing the process from eligibility to the sanctioning of the loan. About CompanyWeMakeScholars is a Hyderabad-based fintech startup specializing in education loans and scholarships. Established seven years ago, we collaborate closely with major banks and NBFCs in India, including SBI, Axis Bank, and ICICI Bank, to simplify the education loan application process for students and parents. While we do not directly provide loans, we ensure a seamless and hassle-free experience. As market leaders in the education finance segment, we currently partner with over 14 financial institutions, a number that continues to grow. Last year, we facilitated the disbursement of approximately 10,000 crore in student loans, and we anticipate even higher volumes this year.

Key Responsibilities: Proactively contact leads and customers via direct messages, calls, and emails. Understand customer needs and present relevant products/services. Follow up with potential clients to convert leads into sales. Maintain detailed records of sales activities and customer interactions in CRM. Meet or exceed monthly sales targets and KPIs. Collaborate with the sales team to optimize sales strategies. Provide feedback from customers to improve products and services.

Sales Team Member - Business Correspondent-SUPPORT SERVICES-HO Financial Inclusion Job Title Sales Team Member Business Correspondent Job Profile: Role will be a Combination of Relation Manager & sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing & nurturing of village by building relationship & cross selling Assest & liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing & acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred Qualification: Graduate.

SUMMARY Job Opportunity: Banking Operations Process Executive About the Client: Our client is a CMMI level 4 company, a global IT solutions provider specializing in delivering simple and scalable solutions to address complex business problems. With a team of over 1,500 staff, they offer technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity, efficiency, and maximize their technology investments. Job Description: Updating and maintaining customer account information in client applications. Handling the Bank's branch requests and nurturing relationships. Addressing ad-hoc requests and escalations in a timely manner. Reviewing and completing daily work inflow from commercial bankers, bank customers, and prospects. Demonstrating willingness to learn with limited training and possessing complete knowledge of unique client databases/applications. Meeting/exceeding customer SLAs/expectations in terms of quality & TAT. Requirements Requirements: Any graduate with 0 to 6 months of work experience in the international banking industry. General awareness of international banking products and services. Willingness to work night shifts (6 PM IST to 4 AM IST) No rotational or day shift. Location Mumbai. On-site work. Attention to detail.

IndusInd Bank Walk-in Interview for Teller/Cashier. Walk-in Date : 27th June 2025. Walk-in Location : IndusInd Bank, Ground Floor S. No 718/1A & 719/1B Shop No 1 & 4 Nforce Elanza Sturrock Road Attavar Mangaluru - 575001 Work Locations : Mangalore Teller/Cashier Job Description - Role & responsibilities Manages daily customer transaction and services. Cash Handling, accept deposits and process withdrawals. Complaint with bank regulatory requirement Resolve customer issues and provide regular assistant Preferred candidate profile Candidate with minimum 6 months of experience into cash handling / accountant / cashier with any bank/ NBFC/ Financial institutions. Interested Candidates share Cv @ nidhi.hegde@indusind.com.

CEC Officer - Correspondence - Retail Liabilities-Customer Experience Center-Customer Service Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

CEC Officer - Correspondence - Credit Cards-Customer Experience Center-Customer Service Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Banking Background preferred

Role Purpose Senior Business Analyst to join our high-performing team. The ideal candidate will have deep domain knowledge in financial services, outstanding analytical skills, and the ability to bridge the gap between business needs and technology solutions. Youll work closely with stakeholders across business and technology to deliver impactful, data-driven solutions aligned with strategic priorities. Do Collaborate with business stakeholders to gather, analyse, and document detailed business and functional requirements. Translate business needs into technical specifications and work closely with developers, QA, and other IT teams. Lead workshops, interviews, and working sessions to uncover current and future-state processes. Hands-on experience working in a Bank or Financial Institution or in Banking Technology, preferably in Investment Banking / Financial markets Technology Experience in derivative asset classes like FX, Rates, Commodities, Equity and their Trade Lifecycle, Front-to-Back trade flows Analyse data, KPIs, and user behaviour to identify trends, risks, and opportunities for improvement. Act as a liaison between business users and technical teams to ensure clear communication and alignment. Create process models, data flow diagrams, and documentation using tools like Visio, Lucidchart, or equivalent. Drive UAT planning, execution, and sign-off activities, ensuring solutions meet business expectations. Maintain strong knowledge of regulatory requirements, operational risk, and compliance in the banking domain. Mentor junior BAs and contribute to best practices and continuous improvement initiatives Bachelor's/ Masters degree in Business, Finance, Information Systems, or related field. 8 10 years of experience as a Business Analyst in financial services, preferably in banking or fintech. Strong understanding of banking operations, regulatory compliance, and digital transformation. Proven experience in Agile/Scrum and/or Waterfall methodologies. Proficiency in requirements management tools (e.g., JIRA, Confluence and SharePoint). Excellent communication and stakeholder management skills. Strong data analysis skills using SQL and/or Excel Preferred Qualifications Exposure to cloud platforms (e.g., AWS, Azure) and APIs. Prior experience with Investment Banking systems or similar enterprise-scale financial institutions. Mandatory Skills: Securities and Capital Markets.Experience5-8 Years.

About this role: Wells Fargo is seeking a Senior Operations Processor. In this role, you will: Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance Use technical expertise in the designated area and resolve escalated issues Provide feedback and present ideas for improving or implementing processes and customer support Perform complex operational and customer support initiatives within Operations functional area Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures Apply technical knowledge and expertise to perform work and action requests Provide subject matter expertise and interpretation of procedures to staff Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degree holder, preferable business course 4+ years experience in banking operations . Experience in banking operations or any of the following: payments/ settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/ OFAC/ KYC/ Due Diligence Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Good Knowledge on ISO Messaging system Job Expectations: The team member will be responsible for research, investigation and analyzing routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks & Intermediary banks. Investigation types ranges from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another. Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex or Fed Serv. 1090. Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc; Correction and creation of different SWIFT/CHIPS/ FedWire payment message types used by the sender; duplicate processing, erroneous or cancelled payments; will all form part of the day to day activities of the Team member.

In this role, you will: Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team Provide feedback and present ideas for improving or implementing processes and tools within Operations group Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation Prioritize work and provide daily work leadership and mentorship to team Provide training and technical guidance to less experienced staff Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Serve as a resource to other departments on transaction structure, documentation, and company policies Required Qualifications: 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degree holder, preferable business course 6+ years experience in banking operations . Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC/KYC/Due Diligence Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Good Knowledge on ISO Messaging system Job Expectations: The team member will be responsible for research, investigation and analyzing routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks & Intermediary banks. Investigation types ranges from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another. Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex or Fed Serv. 1090. Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc; Correction and creation of different SWIFT/CHIPS/FedWire payment message types used by the sender; duplicate processing, erroneous or cancelled payments; will all form part of the day to day activities of the Team member

Sales Team member-Business Correspondent-SUPPORT SERVICES-HO Financial Inclusion Job Title Sales Team Member Business Correspondent Job Profile: Role will be a Combination of Relation Manager sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing nurturing of village by building relationship cross selling Assest liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred Qualification: Graduate.

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations Grade-E0/M1 Role- Gold Loan Relationship Manager Ensure Gold Loan targets of the branch are met month on month Ready to move in market and generate Gold loan leads Smooth Process of Gold loan is done at the branch Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff Should always be market and Competition savvy 100% maintaining compliance of processing Gold Loan Maintenance of Gold loan Registers at branch level To identify new assayers for the branch Maintain 3 assayers for each branch Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization To maintain Zero NPA of the branch TAT to be maintained while processing the Gold loan or Closure of Gold loan Closure documents to be sent to CPC Chennai within HO specified period . Make sure Weighing machine balance Assayer agreements are renewed on time. JOB REQUIREMENT Graduation is must Good communication skills Should have good convincing skills

Relationship Manager-Commercial Vehicles-SARAL LOANS-Marketing Branches Operations JD : Proposed KRA Sourcing and servicing of Working capital ( Both Fund Based and Non Fund Based restricted to Transport / Logistics segment segments which includes products like Cash credit / Overdraft / WCTL / BG / LC / BC) Souring and Servicing of WC, Inventory Funding or Trade Advance to automobile Dealerships Warehousing Projects Finance ( restricted to transport / logistics segment ) Lease Rent Discounting (restricted to transport / logistics segment and automobile segments ) Evaluation of financials and structure the transactions with suitable product offerings to meet the clients finance requirement Preparing the marketing proposal and coordinating with credit team for approval of the NTB proposals Coordinating with technical, legal and operations team for loading and disbursement of files Actively evaluating the opportunity of cross sell to increase the wallet share Login and monitoring of TOD and Adhoc facilities on regular basis Coordination with the Trade team for non fund based transaction Coordinating with ops and monitoring for renewal / DRS / Enhancement / Property insurance updation. Taking care of WCDL disbursement and its tracking for deposits of payment on the due date. DRS Tracker. Monitoring of same and put reminder to client if any DRS exceed their deadline Arranging and submission of Book debts / stock statement on monthly basis i.e within deadline RCU of files prior login of any file ( renewal or enhancement )

CEC Officer-Social Media-Retail Liabilities-Customer Experience Center-Customer Service We are looking for CCU - Social Media - Team-Thane, Interested candidates can apply. Position: Social Media Officer Minimum 18 months of experience in customer service role on email support or calls. Excellent communication skills Verbal Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude works with integrity Team Player, collaborative self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers customers.

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations Grade-E0/M1 Role- Gold Loan Relationship Manager : Ensure Gold Loan targets of the branch are met month on month Ready to move in market and generate Gold loan leads Smooth Process of Gold loan is done at the branch Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff Should always be market and Competition savvy 100% maintaining compliance of processing Gold Loan Maintenance of Gold loan Registers at branch level To identify new assayers for the branch Maintain 3 assayers for each branch Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization To maintain Zero NPA of the branch TAT to be maintained while processing the Gold loan or Closure of Gold loan Closure documents to be sent to CPC Chennai within HO specified period . Make sure Weighing machine balance Assayer agreements are renewed on time. JOB REQUIREMENT Graduation is must Good communication skills Should have good convincing skills

CEC Officer - Social Media - Retail Liabilities-Customer Experience Center-Customer Service We are looking for CCU - Social Media - Team-Thane, Interested candidates can apply. Position: Social Media Officer Minimum 18 months of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

: Job Title: KYC Client Outreach, Associate LocationBangalore, India Role Description KYC Client Outreach function is responsible for supporting Know Your Customer (KYC) execution in accordance with the Bank compliance policies and procedures. The role plays an important part as liaison between stakeholder groups involved in the delivery of KYC processes. Single point of contact to interact with business/clients to obtain KYC, Tax, and regulatory requirements for all onboarding and periodic reviews. Exhibit the highest standards of client engagement with transparency and focus on the client experience. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Liaise with internal and external stakeholders on a daily basis (KYC operations, Business, compliance, CoE, clients) Ensure that all required documents and data from clients is collected and stored in Vantage and as such delivered to the CDU for further processing in line with regulatory and internal requirements, including FATCA, CRS, ESR (Environmental and Social Responsibility). Understand and confidently communicate the KYC requirements to internal and external stakeholders Support and educate clients on KYC initiatives of the bank and general KYC/AML requirements Acquire and maintain accurate KYC documentation Validate provided documentation for reasonableness and completeness Ensure high quality customer experience Monitoring and supervision of KYC control environment Your skills and experience Previous experience in KYC/AML in a client facing environment is highly preferable Fluency in English both verbal and written is required to support. Highly analytical person with ability to recognise important information and identify risks Strong organisational skills with excellent attention to detail Ability to deliver to a high standard under pressure and short deadlines Ability to multitask and manage a high number of priorities Good knowledge of MS office package (Word, Excel, Powerpoint) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleThird-Party Control Assurance AnalystCorporate TitleAssistant Vice PresidentLocationBangalore, India Role description The Third-Party Control Assurance Analyst is responsible for supporting the Bank with the execution of control assurance process for the relevant third-party vendors in line with the defined policy, process and guidelines. The analyst will be coordinating with relevant internal and external stakeholders to assess and verify third-party vendor control effectiveness to meet the organizations control requirements. The role is essential for monitoring third-party risks and enabling risk mitigation to protect the organization. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your Key Responsibilities: Conduct outreach to relevant internal stakeholders and third-party vendors to initiate the assurance process and gather responses to the assurance testing questionnaire including other necessary information. Support Service Owners and Vendor Managers in organizing governance meetings and preparing agenda to ensure continuous third-party vendor risk monitoring. Provide ongoing support to Service Owners and Vendor Managers by participating in governance meetings and answering queries related to Assurance Testing. Perform due diligence on third-party vendor by assessing gathered responses according to the defined internal process and guidelines. Escalate identified gaps to relevant Assessment Teams or 2LoD Risk Type Controllers. Assign risk scores to the third-party vendors according to the defined scoring matrix. Create and publish Assurance Testing risk assessment reports which outline identified risks, mitigation actions and outcomes. Support with setting up and conducting Assurance Testing training sessions for internal stakeholders such as Service Owners and Vendor Managers. Your Skills & Experience: Professional experience in either audit, risk management, compliance, procurement are an advantage Understanding of third-party risk management framework, processes and best practices Have a strong appreciation of risks, regulatory requirements and controls generally and in particular in the vendor outsourcing and service delivery environment Analytical, problem-solving and critical thinking abilities Ability to diagnose improvement areas across processes, tools and systems Excellent oral and written communication skills Relationship building and stakeholder management skill set How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitlePayments Processing Analyst, NCT LocationBangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How well support you