59929 Azure Jobs - Page 18

Location: Onsite – Gurgaon, India Experience Required: 10–12 Years Availability: Immediate Joiner Job Overview: We are seeking a highly experienced and hands-on Technical Architect specializing in the Microsoft technology stack , including .NET MVC and Azure Cloud Services , to lead the design and development of scalable enterprise applications. The ideal candidate will have a strong architectural mindset, excellent problem-solving skills, and the ability to guide development teams in delivering high-quality solutions. Key Responsibility: Lead the architecture, design, and implementation of enterprise-grade applications using .NET MVC and Azure. Define and enforce coding standards, best practices, and architectural guidelines. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Evaluate and recommend tools, technologies, and frameworks to support scalable and secure application development. Provide technical leadership and mentorship to development teams. Conduct code reviews and ensure adherence to performance, security, and scalability standards. Design and implement CI/CD pipelines and DevOps practices in Azure. Troubleshoot and resolve complex technical issues across the application lifecycle. Required Skills & Qualifications: 10–12 years of experience in software development and architecture. Strong expertise in .NET Framework , .NET Core , MVC , C# , and Entity Framework . Proven experience with Azure services such as App Services, Azure Functions, Azure DevOps, Azure SQL, Blob Storage, etc. Solid understanding of microservices architecture , RESTful APIs , and cloud-native design principles . Experience with containerization (Docker, Kubernetes) is a plus. Excellent communication and stakeholder management skills. Ability to work independently and lead cross-functional teams. Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. Preferred Qualifications: Microsoft Certified: Azure Solutions Architect Expert or similar certifications. Experience in Agile/Scrum environments. Exposure to frontend technologies like Angular or React is a plus.

About Xebia: https://xebia.com/ https://www.linkedin.com/company/xebia/about/ Xebia is an international software development and consulting services firm, headquartered in the USA (Atlanta). With a strong European origin, Xebia has established itself as a leader in quality software development using Agile methodologies such as Scrum and Extreme Programming. At Xebia, we believe in continuous learning, collaboration, and innovation—qualities that drive both our success and our people’s growth. Our team thrives in a dynamic environment where you can work alongside talented professionals, contribute to cutting-edge projects, and continually advance your skills. Learn more about our thought leadership through Xebee (link to Xebee) and explore our Xebia Blogs (link to Blogs). Data Engineer (Azure): • 5+ years of experience in IT Industry • 2+ years of experience with Azure Data Engineering Stack (Event Hub, Data Factory, Cosmos DB, Synapse, SQL DB, Databricks, Data Explorer) • 3+ years of experience with Python/Spart/Pyspark • Excellent knowledge of SQL and coding skills • Good understanding of other Azure services like Azure Data Lake Analytics, U-SQL, Azure SQL DW , streaming exp is required • Good Understanding of Modern Data Warehouse/Lambda Architecture, Data warehousing concepts • Experience with scripting languages such as shell. • Excellent analytical and organization skills. • Effective working in a team as well as working independently. • Experience of working in Agile delivery • Knowledge of software development best practices. • Strong written and verbal communication skills. • Azure Data Engineer certification is added advantage please refer or share resume at aarti.rohila@xebia.com along with below details- Current and preferred location Current CTC Expected CTC Notice period Ready for hybrid work model Valid passport

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Data Scientist Job Title - Senior Data Scientist – Data & Analytics Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Our Team As consumer preference for digital payments continues to grow, ensuring a seamless and secure consumer experience is top of mind. Optimization Solutions team focuses on tracking of digital performance across all products and regions, understanding the factors influencing performance and the broader industry landscape. This includes delivering data-driven insights and business recommendations, engaging directly with key external stakeholders on implementing optimization solutions (new and existing), and partnering across the organization to drive alignment and ensure action is taken. Are you excited about Data Assets and the value they bring to an organization? Are you an evangelist for data-driven decision-making? Are you motivated to be part of a team that builds large-scale Analytical Capabilities supporting end users across 6 continents? Do you want to be the go-to resource for data science & analytics in the company? The Role You will be part of AI Centre of Excellence, in Core Products Mastercard working hands on ML and AI projects. The candidate, will be the technical lead on solving and identifying Merchant Localization across various global markets. In this role, you will be required to build new ML models to catch merchant localization and scale existing models for recurring inference. You will be required to work closely in collaboration with multiple internal business groups across Mastercard. You are also responsible for creating design documents, including data models, data flow diagrams, and system architecture diagrams. All About You Majors in Computer Science, Data Science, Analytics, Mathematics, Statistics, or a related engineering field or equivalent work experience 6+ Years of experience in using Python and SQL with knowledge of distributed data systems like Data Warehouses 4+ Years of experience on building, deploying and maintaining ML models Demonstrated success interacting with stakeholders to understand technical needs and ensuring analyses and solutions meet their needs effectively. Able to work in a fast-paced, deadline-driven environment as part of a team and as an individual contributor. Ability to easily move between business, analytical, and technical teams and articulate solution requirements for each group. Experience with Enterprise Business Intelligence Platform/Data platform i.e. Tableau, PowerBI, Streamlit will be a plus. Experience with cloud-based (SaaS) solutions, ETL processes or API integrations will be a plus. Experience on Cloud Data Platforms Azure/AWS/Databricks will be a plus. Additional Competencies Excellent English, quantitative, technical, and communication (oral/written) skills Analytical/Problem Solving Strong attention to detail and quality Creativity/Innovation Self-motivated, operates with a sense of urgency Project Management/Risk Mitigation Able to prioritize and perform multiple tasks simultaneously Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Analyst, Big Data Analytics & Engineering Overview Job Title: Sr. Analyst, Data Engineering, Value Quantification Team (Based in Pune, India) About Mastercard Mastercard is a global technology leader in the payments industry, committed to powering an inclusive, digital economy that benefits everyone, everywhere. By leveraging secure data, cutting-edge technology, and innovative solutions, we empower individuals, financial institutions, governments, and businesses to achieve their potential. Our culture is driven by our Decency Quotient (DQ), ensuring inclusivity, respect, and integrity guide everything we do. Operating across 210+ countries and territories, Mastercard is dedicated to building a sustainable world with priceless opportunities for all. Position Overview This is a techno-functional position that combines strong technical skills with a deep understanding of business needs and requirements with 5-7 years or experience. The role focuses on developing and maintaining advanced data engineering solutions for pre-sales value quantification within the Services business unit. As a Sr. Analyst, you will be responsible for creating and optimizing data pipelines, managing large datasets, and ensuring the integrity and accessibility of data to support Mastercard’s internal teams in quantifying the value of services, enhancing customer engagement, and driving business outcomes. The role requires close collaboration across teams to ensure data solutions meet business needs and deliver measurable impact. Role Responsibilities Data Engineering & Pipeline Development: Develop and maintain robust data pipelines to support the value quantification process. Utilize tools such as Apache NiFi, Azure Data Factory, Pentaho, Talend, SSIS, and Alteryx to ensure efficient data integration and transformation. Data Management and Analysis: Manage and analyze large datasets using SQL, Hadoop, and other database management systems. Perform data extraction, transformation, and loading (ETL) to support value quantification efforts. Advanced Analytics Integration: Use advanced analytics techniques, including machine learning algorithms, to enhance data processing and generate actionable insights. Leverage programming languages such as Python (Pandas, NumPy, PySpark) and Impala for data analysis and model development. Business Intelligence and Reporting: Utilize business intelligence platforms such as Tableau and Power BI to create insightful dashboards and reports that communicate the value of services. Generate actionable insights from data to inform strategic decisions and provide clear, data-backed recommendations. Cross-Functional Collaboration & Stakeholder Engagement: Collaborate with Sales, Marketing, Consulting, Product, and other internal teams to understand business needs and ensure successful data solution development and deployment. Communicate insights and data value through compelling presentations and dashboards to senior leadership and internal teams, ensuring tool adoption and usage. All About You Data Engineering Expertise: Proficiency in data engineering tools and techniques to develop and maintain data pipelines. Experience with data integration tools such as Apache NiFi, Azure Data Factory, Pentaho, Talend, SSIS, and Alteryx. Advanced SQL Skills: Strong skills in SQL for querying and managing large datasets. Experience with database management systems and data warehousing solutions. Programming Proficiency: Knowledge of programming languages such as Python (Pandas, NumPy, PySpark) and Impala for data analysis and model development. Business Intelligence and Reporting: Experience in creating insightful dashboards and reports using business intelligence platforms such as Tableau and Power BI. Statistical Analysis: Ability to perform statistical analysis to identify trends, correlations, and insights that support strategic decision-making. Cross-Functional Collaboration: Strong collaboration skills to work effectively with Sales, Marketing, Consulting, Product, and other internal teams to understand business needs and ensure successful data solution development and deployment. Communication and Presentation: Excellent communication skills to convey insights and data value through compelling presentations and dashboards to senior leadership and internal teams. Execution Focus: A results-driven mindset with the ability to balance strategic vision with tactical execution, ensuring that data solutions are delivered on time and create measurable business value. Education Bachelor’s degree in Data Science, Computer Science, Business Analytics, Economics, Finance, or a related field. Advanced degrees or certifications in analytics, data science, AI/ML, or an MBA are preferred. Why Us? At Mastercard, you’ll have the opportunity to shape the future of internal operations by leading the development of data engineering solutions that empower teams across the organization. Join us to make a meaningful impact, drive business outcomes, and help Mastercard’s internal teams create better customer engagement strategies through innovative value-based ROI narratives. Location: Gurgaon/Pune, India Employment Type: Full-Time Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Should have good knowledge on data warehouse and lakehouse concepts Working knowledge on Data technologies tools such as Azure Databricks, Azure ML, Azure Datafactory, Azure Datalake storage Service provisioning through terraform across the environment Deployment of application on AKS and REDHAT open shift clusters, managing the dockers and monitor the containerize applications Hands on experience on Azure Databricks and Azure AKS administration. Good working knowledge on PAAS offering such as ADLS Gen2, ADF, Function App, logic App, MS SQL, Postgre SQL (both IAAS and PAAS) Configure and optimize Azure services, including virtual machines, virtual networks, load balancers, VPN gateways, ExpressRoute, Azure Firewall, and Azure DNS, to ensure optimal performance, security, and availability Monitor and troubleshoot issues in Azure environment, utilizing Azure monitoring tools, log analytics, and other monitoring solutions to proactively identify and resolve issues. Experienced technology engineer of Experienced technology engineer with a minimum of 5+ years of data tools implementation and data platform handling experience with deep technology expertise data tools implementation and data platform handling experience with deep technology expertise Strong troubleshooting skills for resolving deployment issues and improving system

Over 12 years of extensive experience in AI/ML , with a proven track record of architecting and delivering enterprise-scale machine learning solutions across the Retail and FMCG domains . Demonstrated ability to align AI strategy with business outcomes in areas such as customer experience, dynamic pricing, demand forecasting, assortment planning, and inventory optimization. Deep expertise in Large Language Models (LLMs) and Generative AI , including OpenAI’s GPT family , ChatGPT , and emerging models like DeepSeek . Adept at designing domain-specific use cases such as intelligent product search, contextual recommendation engines, conversational commerce assistants, and automated customer engagement using Retrieval-Augmented Generation (RAG) pipelines. Strong hands-on experience developing and deploying advanced ML models using modern data science stacks including: Python (advanced programming with focus on clean, scalable codebases) TensorFlow and Scikit-learn (for deep learning and classical ML models) NumPy , Pandas (for data wrangling, transformation, and statistical analysis) SQL (for structured data querying, feature engineering, and pipeline optimization) Expert-level understanding of Deep Learning architectures (CNNs, RNNs, Transformers, BERT/GPT), and Natural Language Processing (NLP) techniques such as entity recognition, text summarization, semantic search, and topic modeling – with practical application in retail-focused scenarios like product catalog enrichment, personalized marketing, and voice/text-based customer interactions. Strong data engineering proficiency , with experience designing robust data pipelines, building scalable ETL workflows, and integrating structured and unstructured data from ERP, CRM, POS, and social media platforms. Proven ability to operationalize ML workflows through automated retraining, version control, and model monitoring. Significant experience deploying AI/ML solutions at scale on cloud platforms such as AWS (SageMaker, Bedrock) , Google Cloud Platform (Vertex AI) , and Azure Machine Learning . Skilled in designing cloud-native architectures for low-latency inference, high-volume batch scoring, and streaming analytics. Familiar with containerization (Docker), orchestration (Kubernetes), and CI/CD for ML (MLOps). Ability to lead cross-functional teams , translating technical concepts into business impact, and collaborating with marketing, supply chain, merchandising, and IT stakeholders. Comfortable engaging with executive leadership to influence digital and AI strategies at an enterprise level.

We are seeking a highly skilled and experienced Full-Stack Developer to join our growing team. You will be responsible for the entire development lifecycle, from crafting user interfaces to building secure and scalable backend systems. Responsibilities: Design, develop, and maintain user-facing web applications using React, Redux, CSS and other front-end technologies. Develop and implement APIs and backend services using .Net technologies. Collaborate with designers, product managers, and other engineers to ensure seamless integration across the entire development process. Write clean, maintainable, and well-documented code. Participate in code reviews and provide constructive feedback to colleagues. Stay up-to-date with the latest technologies and trends in the development landscape. Troubleshoot and debug complex issues affecting both front-end and back-end functionalities. Qualifications: Minimum of 5 years (and ideally 6-8 years) of experience as a Full-Stack Developer. Proven experience building and deploying web applications using React and related front-end technologies (e.g., HTML, CSS, JavaScript, TypeScript, Redux, Nodejs). Experienced in microservice-based architectures. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. A passion for learning and staying up to date with the latest advancements in the field. Good to Have: Strong proficiency in Java and other back-end technologies (e.g., Spring, relational databases). Experience with cloud platforms (e.g., AWS, Azure, GCP). Experience with DevOps methodologies and tools (e.g. CircleCI, Harness, Spinaker) Familiarity with testing frameworks and practices. If you are a talented and motivated developer who is passionate about building innovative web applications, we encourage you to apply! Please submit your resume with sriranjini.rammohan@disys.com

Engineering at Innovaccer With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we're shaping the future and making a meaningful impact on the world. About The Role The technology that once promised to simplify patient care has brought more issues than anyone ever anticipated. At Innovaccer, we defeat this beast by making full use of all the data Healthcare has worked so hard to collect, and replacing long-standing problems with ideal solutions. Data is our bread and butter for innovation. We are looking for a Senior AI Engineer who understands healthcare data and can leverage the data to build algorithms to personalize treatments based on the clinical and behavioral history of patients. We are looking for a superstar who will define and build the next generation of predictive analytics tools in healthcare. A Day in the Life Design and build scalable AI platform architecture to support ML development, agentic frameworks, and robust self-serve AI pipelines. Develop agentic frameworks and a catalog of AI agents tailored to healthcare use cases. Design and deploy high-performance, low-latency AI applications. Build and optimize ML/DL models, including generative models like Transformers and GANs. Construct and manage data ingestion and transformation pipelines for scalable AI solutions. Conduct experiments, and statistical analysis, and derive insights to guide development. Collaborate with data scientists, engineers, product managers, and business stakeholders to translate AI innovations into real-world applications. Partner with business leaders and clients to understand pain points and co-create scalable AI-driven solutions. What You Need Master's in Computer Science, Engineering, or a related field. 1-3 years of software engineering experience with strong API development skills. 1+ years of experience in data science and at least 1+ year in building generative AI pipelines, agents, and RAG systems. Strong Python programming skills with enterprise application development and optimization. Experience with: LLMs, prompt engineering, and fine-tuning SLMs Frameworks like LangChain, CrewAI, or Autogen (at least one is a must). o Vector databases (e.g., FAISS, ChromaDB) Embedding models and Retrieval-Augmented Generation (RAG) design.  Familiarity with at least one ML platform (Databricks, Azure ML, SageMaker) Bonus: Experience with Docker, Kubernetes, AWS/Azure, Snowflake, and healthcare data systems Preferred Skills Python - building scalable, performant AI applications. Experience with reinforcement learning and multi-agent systems.  LLM optimization and deployment at scale. Familiarity with healthcare data and AI use cases. We offer competitive benefits to set you up for success in and outside of work. Here's What We Offer Generous Leave: Benefits: Enjoy generous leave benefits of up to 40 days. Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition. Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered. Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury. Care Program: Whether it's a celebration or a time of need, we've got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need Financial Assistance: Life happens, and when it does, we're here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data across systems and care settings and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer's EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is the #1 rated Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by Black Book. For more information, please visit innovaccer.com. Check us out on YouTube, Glassdoor, LinkedIn, and innovaccer.com.

We are looking for a Technical Solution Architect to lead the design and development of scalable, modern web applications. This role requires a unique blend of architectural thinking and hands-on coding expertise, especially in Angular and Node.js . You’ll work closely with product, operations, and client teams to drive technical direction, system design, and high-quality implementation across diverse domains. Key Responsibilities Architect, design, and develop full-stack solutions using Angular (v12+) and Node.js (v18+). Lead end-to-end system design and ensure alignment with performance, security, and scalability goals. Collaborate with cross-functional teams to define technical requirements and delivery strategies. Optimize code, structure, and deployment workflows for maintainability and performance. Mentor developers and enforce best coding and architectural practices. Integrate backend APIs, databases (MS SQL / MySQL / PostgreSQL), and support cloud deployment (Azure / AWS). Required Experience 9+ years total experience in full-stack web application development. 5+ years hands-on experience in Angular (v12+) . 5+ years hands-on experience in Node.js (v18+) . 3+ years of experience in technical / solution architecture of modern web applications. Strong database design and ORM skills (TypeORM / Sequelize). Proficient with HTML5, CSS3, Git, CI/CD pipelines, and debugging tools. Familiar with Agile methodologies and cloud platforms (Azure / AWS).

About the Role: We are looking for a skilled and reliable System Administrator to manage and maintain our IT infrastructure across development, UAT, staging, and production environments. This role requires hands-on experience in Windows Server environments, IIS, PostgreSQL/MSSQL administration, and Microsoft Azure services. Key Responsibilities: Infrastructure Management Design, implement, and manage infrastructure solutions to support the Decisions Platform across Development, UAT, Staging, and Production environments. Administer the full lifecycle of Windows Server, IIS, and PostgreSQL infrastructure. Architect and optimize Microsoft Azure resources, including computer, networking, and storage. Implement scalable High Availability (HA) and Disaster Recovery (DR) strategies across availability zones and regions. System Reliability & Maintenance Monitor system health, application logs, and performance metrics; configure automated alerts for proactive incident response. Plan and manage scheduled backup and restore strategies to ensure platform reliability and data resilience. Ensure adherence to best practices in infrastructure design, security, and maintainability. Required Skills & Experience 1 to 3 years of hands-on infrastructure administration in Windows environments. Proven experience in designing end-to-end infrastructure solutions for enterprise-grade applications. Strong expertise in: IIS Web Server PostgreSQL /MSSQL Administration Windows Server 2016/2019+ Experience with Microsoft Azure IaaS/PaaS, including: VMs, V Nets, NSGs, Azure App Gateway, Blob Storage, and Azure Monitor Hands-on experience implementing HA/DR architectures in hybrid or multi-region cloud environments. Proficiency in PowerShell scripting or equivalent automation tools for infrastructure and log management. Familiarity with monitoring and observability platforms (e.g., Azure Monitor, Log Analytics). Location- Kolkata Mail us at- Annesha.dutta@tekclansolutions.com Job Type: Full-time Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Why To join YuniQ ? If you really want to grow in your career and looking for new challenges, WE ARE HERE!!! YuniQ provides a vibrant, fast-paced atmosphere where you can make a real impact and see the results of your work. With a focus on creativity and innovation, you'll be encouraged to bring fresh ideas to the table and push boundaries. Be part of a company where talent is recognized, and employees are given opportunities to lead and take ownership of meaningful projects. Join us and be part of a team that’s shaping the future of technology

Job Summary: We are seeking a motivated and technically skilled L1 Security Engineer with hands-on experience or strong understanding of Zscaler security solutions (ZIA/ZPA). The candidate will be responsible for providing first-level technical support, monitoring security incidents, and assisting with the administration and troubleshooting of Zscaler-based environments. This role is ideal for someone with a keen interest in cybersecurity and cloud security, especially in Zero Trust environments. Key Responsibilities: Provide L1 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) related issues. Monitor and triage security alerts generated from Zscaler or integrated SIEM tools. Assist in the initial troubleshooting of user connectivity issues , authentication failures, or policy misconfigurations related to Zscaler services. Perform basic log analysis and generate incident tickets as per SOPs. Document and escalate complex issues to L2/L3 teams as needed. Support onboarding/offboarding of users with respect to Zscaler configurations. Maintain and update knowledge base articles and standard operating procedures (SOPs). Coordinate with internal IT and security teams to ensure seamless policy updates and device configurations. Perform periodic checks on Zscaler dashboards, tunnel status, certificate updates, and user activity reports. Required Skills & Qualifications: Bachelor’s degree or diploma in Computer Science, Information Technology, or related field. 1–3 years of experience in IT/security support. Working knowledge or certification in Zscaler (ZIA/ZPA). Familiarity with networking fundamentals (TCP/IP, DNS, HTTP/HTTPS, VPN, proxy). Basic understanding of firewalls, secure web gateways, and identity providers (e.g., Azure AD, Okta). Experience with ticketing tools (e.g., ServiceNow, Jira). Strong communication and documentation skills. Ability to work in rotational shifts and under pressure. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: ZIA / ZPA: 1 year (Required) Work Location: In person

We are seeking a talented and experienced Senior Data Engineer to join our team and contribute to building a robust data platform on Azure Cloud. The ideal candidate will have hands-on experience designing and managing data pipelines, ensuring data quality, and leveraging cloud technologies for scalable and efficient data processing. The Data Engineer will design, develop, and maintain scalable data pipelines and systems to support the ingestion, transformation, and analysis of large datasets. The role requires a deep understanding of data workflows, cloud platforms (Azure), and strong problem-solving skills to ensure efficient and reliable data delivery. Key Responsibilities Data Ingestion and Integration: Develop and maintain data ingestion pipelines using tools like Azure Data Factory , Databricks , and Azure Event Hubs . Integrate data from various sources, including APIs, databases, file systems, and streaming data. ETL/ELT Development: Design and implement ETL/ELT workflows to transform and prepare data for analysis and storage in the data lake or data warehouse. Automate and optimize data processing workflows for performance and scalability. Data Modeling and Storage: Design data models for efficient storage and retrieval in Azure Data Lake Storage and Azure Synapse Analytics . Implement best practices for partitioning, indexing, and versioning in data lakes and warehouses. Quality Assurance: Implement data validation, monitoring, and reconciliation processes to ensure data accuracy and consistency. Troubleshoot and resolve issues in data pipelines to ensure seamless operation. Collaboration and Documentation: Work closely with data architects, analysts, and other stakeholders to understand requirements and translate them into technical solutions. Document processes, workflows, and system configurations for maintenance and onboarding purposes. Cloud Services and Infrastructure: Leverage Azure services like Azure Data Factory , Databricks , Azure Functions , and Logic Apps to create scalable and cost-effective solutions. Monitor and optimize Azure resources for performance and cost management. Security and Governance: Ensure data pipelines comply with organizational security and governance policies. Implement security protocols using Azure IAM, encryption, and Azure Key Vault. Continuous Improvement: Monitor existing pipelines and suggest improvements for better efficiency, reliability, and scalability. Stay updated on emerging technologies and recommend enhancements to the data platform. Skills Strong experience with Azure Data Factory , Databricks , and Azure Synapse Analytics . Proficiency in Python , SQL , and Spark . Hands-on experience with ETL/ELT processes and frameworks. Knowledge of data modeling, data warehousing, and data lake architectures. Familiarity with REST APIs, streaming data (Kafka, Event Hubs), and batch processing. Good To Have: Experience with tools like Azure Purview , Delta Lake , or similar governance frameworks. Understanding of CI/CD pipelines and DevOps tools like Azure DevOps or Terraform . Familiarity with data visualization tools like Power BI . Competency Analytical Thinking Clear and effective communication Time Management Team Collaboration Technical Proficiency Supervising Others Problem Solving Risk Management Organizing & Task Management Creativity/innovation Honesty/Integrity Education: Bachelors degree in Computer Science, Data Science, or a related field. 8+ years of experience in a data engineering or similar role.

Position - Technical Product Management Lead Location - Gurgaon/Chennai/Hyderabad/Pune/Kolkata/Mumbai/Bangalore Experience - 6+ Years ABOUT HASHEDIN We are software engineers who solve business problems with a Product Mindset for leading global organizations. By combining engineering talent with business insight, we build software and products that can create new enterprise value. The secret to our success is a fast-paced learning environment, an extreme ownership spirit, and a fun culture. WHY SHOULD YOU JOIN US? With the agility of a start-up and the opportunities of an enterprise, every day at HashedIn, your work will make an impact that matters. So, if you are a problem solver looking to thrive in a dynamic fun culture of inclusion, collaboration, and high performance – HashedIn is the place to be! From learning to leadership, this is your chance to take your software engineering career to the next level. JOB TITLE - Technical Product Management Lead Overview : Technical Product Management Lead in HashedIn is an independent leader who has skills of a product manager with a strong technical background. They are trusted advisor for all three – engineering team, executive leadership and business / SMEs. They have ability to bridge gaps between technical and business aspects of the project, requiring technical expertise along with product management skills. Mandatory skills 6+ years of experience in industry Hands-on software coding or scripting for minimum 1-2 years Experience in product management for at-least 3 years. Stakeholder management experience for at-least 3 years. Experience in one amongst GCP, AWS or Azure cloud platform Deep understanding and practical experience with agile frameworks and tools and understanding of APIs, and modern software development practices. Key Responsibilities: Product Planning Gather and prioritize requirements from stakeholders, market trends, customers, and end-users. Define and communicate product vision, strategy, and roadmap aligned with business objectives. Own the product backlog and ensure clarity and prioritization for the engineering team. Create and take ownership of product roadmap, feasibility and technical architecture, ensuring client business and technology team aligns. Focus on the "what" and "why" while defining product vision, strategy, and requirements based on business needs and user value Create, maintain, track and report product roadmaps, functional documentation, Definition of done, release timelines, and scope documentation regularly. Ensure NFRs are identified, agreed and documented for development team to implement Ensure that the project deliverables meet quality standards and comply with business requirements Technical Expertise: Serve as a bridge between engineering and non-technical stakeholders, translating complex technical concepts into business value. Possess a strong understanding of the technologies involved in the project and be able to make informed decisions about technology choices. Lead and facilitate technical discussions, architecture reviews, and solution design sessions with engineering teams. Evaluate and make decisions on technology choices, frameworks, and tools in collaboration with engineering leads. Help create technical documentation for the product, liaison with client architecture team for tech specification on various aspects. Propose trade-offs in architecture and / or product roadmaps to suit business Demonstrate and report tech depth and product understanding in front of executive leadership regularly Agile Methodologies: Adapt to changing project requirements and priorities Align ways of working with Agile – Scrum and Kanban – processes with ability to lead all ceremonies Work with UX/UI designers to ensure the product is user-friendly and meets user expectations. Collaborate with technology stakeholders – both client and internal – to capture quality metrics, success criterion, entry and exit criterions of every Epic/Story Technical & Business Communication Acts as the voice of the customer and business within the engineering team. Align cross-functional teams (engineering, design, QA, business) towards common goals. Communicate product release progress, risks, dependencies and issues to stakeholders, translating technical information into business terms. Identify, assess, and mitigate potential risks that could impact project success. Analyse product performance data and user behaviour to identify areas for improvement and inform product decisions. Work with Tech architects and business executives to triage product priorities Leadership Skills Identify and document success criterion and track them effectively Act as point of contact for development team for requirement clarifications, and technical reviewer for architecture team. Lead and motivate teams, communicate effectively with stakeholders, and build strong relationships.

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world. Job summary We are seeking an experienced Software Engineer to join our dynamic and innovative team. As a member of our team, you will be a key contributor to the design, development, and maintenance of our web services. You will work closely with cross-functional teams to deliver high-quality, scalable, and reliable web services that meet the evolving needs of our customers. What you will do Collaborate with product managers, scrum team members, and architects to understand project requirements and technical specifications. Design, develop, test, and maintain software applications, ensuring they meet high-quality standards and performance benchmarks. Write clean, efficient, and maintainable code, in accordance with coding standards and best practices. Conduct code reviews to increase code quality, consistency, and alignment with the product design and architecture. Analyze, troubleshoot, and debug product defects and provide timely solutions to customer issues. Stay up-to-date on emerging technologies and industry trends to continuously improve software development processes and tools. Contribute to architectural decisions and help drive technical innovation within the team. What you will have Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). 2+ years of professional experience in a software development role. Proficiency in one or more programming languages (C++, Go, Java), and a strong grasp of software development principles. Expertise developing, consuming, and evolving RESTful web services. Knowledge of both relational (MySQL, MariaDB) and NoSQL/non-relational (Cassandra) databases. Proficiency in containerization with Docker and expertise in container orchestration utilizing Kubernetes and Helm. Experience with software development methodologies, such as Agile or Scrum. Exceptional problem-solving skills and the ability to analyze and address complex technical issues. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. Previous experience with cloud computing platforms (AWS, Azure, Google Cloud) is a plus. Experience building cloud native applications, services-based architecture, DevOps principles and continuous deployment. Application of secure coding practices and methodologies. Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support

At Abnormal AI, we are on a thrilling mission to safeguard the world's largest enterprises against a vast range of relentless email and collaboration application cyber security attacks. Our relentless pursuit involves crafting an exceptional suite of products that empowers customers to seamlessly visualize, expertly control, and fearlessly combat cyber-security threats. We are seeking a highly skilled Software Engineer I to help shape the future of AI-powered application development. If you’re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What We’re Looking For: Ownership & Impact: You’re growth-oriented, take ownership of your work, and are eager to make a significant impact. Continuous Learner: Looking to grow as an engineer as part of a strong team, learning from established engineers, product managers, and designers. Strong Communicator: You excel in communication, with the ability to work autonomously and asynchronously with different teams. Must Have Skills 1+ years of professional experience in software development. Backend development experience with Python Proficiency in frontend frameworks like React, Next Familiarity with LLM's and AI development tools such as Cursor, GitHub Copilot, or Claude Experience / passion in building scalable, enterprise-grade applications. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Nice To Have Skills Familiarity with Golang Familiarity with ChatGPT, Cursor and other GenAI productivity tools. Familiarity with Django and GraphQL What You’ll Do As part of our engineering team, you will: Leverage AI-powered Development – Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications – Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats – Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises – Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale – Design backend services and cloud architectures that support billions of security events across enterprises worldwide. 🚀 Ready to be part of AI transformation at Abnormal AI? Apply Now! Once you apply, you’ll be invited to our AI-powered Development Challenge, where you’ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you’re ready! Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .

Key Responsibilities: o CI/CD Pipeline Management: Design, implement, and maintain continuous integration and continuous delivery pipelines to automate software release cycles, ensuring reliability and speed. o Infrastructure as Code: Use tools like Terraform or Ansible to provision, configure, and manage infrastructure automatically and consistently. o Cloud Management: Oversee cloud environments (AWS, Azure, GCP), optimizing resources, costs, and performance. o Automation: Identify opportunities and implement automation to streamline repetitive operational tasks, reducing manual errors. o Troubleshooting: Diagnose and resolve issues related to infrastructure, deployments, and application performance swiftly. o Collaborate with development, QA, and operations teams to align infrastructure and deployment workflows with business goals. Skills and Experience: o Understanding of DevOps principles, methodologies, and best practices. o Hands-on experience with major cloud platforms such as AWS, Azure, or Google Cloud Platform. o Proficiency in scripting languages like Python and Bash for automation and task scripting. o Hands-on with Infrastructure as Code tools such as Terraform and Ansible. o Practical experience with CI/CD tools, e.g., Jenkins, GitLab CI, CircleCI. o Knowledge of containerization technologies and orchestration tools, including Docker and Kubernetes. o Strong problem-solving skills with the ability to work under pressure.

Experience- 3 to 5 years location - Bangalore Key Responsibilities: o CI/CD Pipeline Management: Design, implement, and maintain continuous integration and continuous delivery pipelines to automate software release cycles, ensuring reliability and speed. o Infrastructure as Code: Use tools like Terraform or Ansible to provision, configure, and manage infrastructure automatically and consistently. o Cloud Management: Oversee cloud environments (AWS, Azure, GCP), optimizing resources, costs, and performance. o Automation: Identify opportunities and implement automation to streamline repetitive operational tasks, reducing manual errors. o Troubleshooting: Diagnose and resolve issues related to infrastructure, deployments, and application performance swiftly. o Collaborate with development, QA, and operations teams to align infrastructure and deployment workflows with business goals. Skills and Experience: o Understanding of DevOps principles, methodologies, and best practices. o Hands-on experience with major cloud platforms such as AWS, Azure, or Google Cloud Platform. o Proficiency in scripting languages like Python and Bash for automation and task scripting. o Hands-on with Infrastructure as Code tools such as Terraform and Ansible. o Practical experience with CI/CD tools, e.g., Jenkins, GitLab CI, CircleCI. o Knowledge of containerization technologies and orchestration tools, including Docker and Kubernetes. o Strong problem-solving skills with the ability to work under pressure.

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world. Job summary We are seeking an experienced Senior Software Engineer to join our dynamic and innovative team. As a member of our team, you will be a key contributor to the design, development, and maintenance of our web services. You will work closely with cross-functional teams to deliver high-quality, scalable, and reliable web services that meet the evolving needs of our customers. What you will do Collaborate with product managers, scrum team members, and architects to understand project requirements and technical specifications. Design, develop, test, and maintain software applications, ensuring they meet high-quality standards and performance benchmarks. Write clean, efficient, and maintainable code, in accordance with coding standards and best practices. Conduct code reviews to increase code quality, consistency, and alignment with the product design and architecture. Analyze, troubleshoot, and debug product defects and provide timely solutions to customer issues. Stay up-to-date on emerging technologies and industry trends to continuously improve software development processes and tools. Contribute to architectural decisions and help drive technical innovation within the team. What you will have Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). 5+ years of professional experience in a software development role. Proficiency in one or more programming languages (C++, Go, Java), and a strong grasp of software development principles. Expertise developing, consuming, and evolving RESTful web services. Knowledge of both relational (MySQL, MariaDB) and NoSQL/non-relational (Cassandra) databases. Proficiency in containerization with Docker and expertise in container orchestration utilizing Kubernetes and Helm. Experience with software development methodologies, such as Agile or Scrum. Exceptional problem-solving skills and the ability to analyze and address complex technical issues. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. Previous experience with cloud computing platforms (AWS, Azure, Google Cloud) is a plus. Experience building cloud native applications, services-based architecture, DevOps principles and continuous deployment. Application of secure coding practices and methodologies. A passion for unit testing and consistently delivering high-quality code. Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support

About the Role We are looking for a passionate and skilled Senior Software Engineer with strong Node.js experience to join our backend engineering team in Noida . You’ll be working on a high-scale platform that processes over a million transactions per day , along with tens of millions of other operations including bill fetches, notifications, and reminders. Our systems are engineered to maintain five 9s ( 99.999 %) availability , ensuring ultra-high reliability and performance. You will play a critical role in building and maintaining backend services that support this scale, contributing to the development of distributed, resilient systems while collaborating with cross-functional teams. Key Responsibilities Design, develop, and maintain backend services using Node.js. Build and enhance distributed systems and microservices that support our products at scale. Collaborate closely with frontend, QA, and product teams to deliver seamless features and functionality.Ensure performance, scalability, and reliability of backend components. Integrate and manage systems such as Kafka, Redis, or Cassandra as part of the tech stack. Maintain clean, testable code and contribute to continuous integration pipelines. Explore and leverage AI-powered development tools (e.g., GitHub Copilot, Tabnine) to boost development efficiency. Required Qualifications 3 + years of hands-on experience with Node.js in backend development. Exposure to distributed system architecture and microservices. Solid understanding of data structures, algorithms, and asynchronous programming.Experience working with RESTful APIs Preferred Qualifications Experience working with Java in backend or service-layer components. Hands-on experience with AI-assisted development tools. Exposure to cloud environments such as AWS, GCP, or Azure is beneficial. Why Join Us? Work with a modern, high-scale tech platform handling millions of operations daily. Use cutting-edge AI development tools in your daily workflow. Collaborative , fast-paced work environment with cross-functional ownership. Competitive compensation and career growth opportunities.

About the Company At Quantanite, we’re reimagining customer experience through a blend of human insight and cutting-edge AI. As a fast-growing CX solutions partner for global brands, we leverage automation, data science, and deep domain expertise to deliver seamless experiences and exceptional outcomes. Join our ambitious, cross-continent team and help us build the next-generation AI platform that powers smarter hiring, richer analytics, and transformative business impact. About the Role Drive end-to-end design, implementation & deployment of AI-powered data solutions on Azure (Data Factory, Databricks/Spark, Data Lake, Synapse). Responsibilities Architecture & Development Build robust data pipelines: crawling unstructured sources → ETL → fact tables → data quality checks → vector embeddings. Integrate and manage multiple data sources (APIs, flat files, enterprise apps) into a unified data lake. AI & ML Innovation Research, prototype & productionize Machine Learning, NLP, Deep Learning, Image/Speech Recognition models to extract insights from text, voice & images. Leverage Vector DBs (FAISS, ChromaDB, Pinecone, Weaviate) and Feature Stores for high-performance semantic search and retrieval. MLOps & Scale Containerize (Docker/Kubernetes) and automate CI/CD pipelines for models & services. Enforce best practices for security, performance, observability & reproducibility. Leadership & Collaboration Partner with Product, Data Engineering & SMEs to align technical solutions with business goals. Mentor, review & uplift fellow engineers; champion code quality, documentation & agile delivery. Qualifications 5+ years’ experience in full-stack AI/ML engineering, with 3+ years on Azure data technologies Bachelor’s/Master’s in Computer Science or related; PhD a strong differentiator Required Skills Strong Python expertise plus familiarity with ML frameworks (TensorFlow, PyTorch) Hands-on with Azure: Data Factory, Databricks/Spark (or Fabric), Data Lake Gen1/2, Synapse/SQL DW Deep understanding of statistical modeling, NLP, deep learning and vector-search architectures Proficient in data storage: RDBMS (MySQL, SQL Server), NoSQL (MongoDB, Cassandra), plus Vector DBs Solid software engineering: API/Web-services integration, Git, Eclipse/Enterprise Architect, UML & architecture blueprints Experience with agile methodologies (Scrum, XP, RUP) in Outsourcing/BPO environments is a plus Excellent communication skills and comfort engaging stakeholders at all levels Preferred Skills Experience with agile methodologies (Scrum, XP, RUP) in Outsourcing/BPO environments is a plus Why Quantanite? Impact & Visibility: Your AI models will power features used daily by recruiters and enterprise clients worldwide. Career Acceleration: Personal development plans, mentorship, conference sponsorships & certification support. Culture & Flexibility: Work from anywhere in India, dress how you like, and balance life with generous PTO and wellness perks. Community & Events: Regular hackathons, tech talks, team offsites and a truly inclusive “We Build Better. Together.” ethos. Ready to Innovate? Reach out to us today

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world. Job summary We are seeking an experienced Software QA Automation Engineer to join our dynamic and innovative team. As a member of our team, you will be a key contributor to the design, development, and maintenance of our web services. You will work closely with cross-functional teams to deliver high-quality, scalable, and reliable web services that meet the evolving needs of our customers. What you will do Collaborate with product managers, scrum team members, and architects to implement QA testing strategy. Design, develop, and maintain software automation test suites, ensuring they meet high-quality standards and performance benchmarks. Create and execute manual testing procedures to validate data quality through well-structured test plans and test cases. Analyze, troubleshoot, and debug product defects and provide timely solutions to customer issues. Contribute to architectural decisions and help drive technical innovation within the team. Understand compliance standards and ensure deliverables meet industry expectations. Develop a deep understanding of PKI products, architecture, and systems. What you will have Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). 2+ years of professional experience in a software quality assurance or development role. Proficiency in the Java programming languages and a strong grasp of software testing methodologies. Expertise developing, consuming, and evolving RESTful web services. Knowledge of both relational (MySQL, MariaDB) and NoSQL/non-relational (Cassandra) databases. Proficiency in containerization with Docker and expertise in container orchestration utilizing Kubernetes and Helm. Experience with software development methodologies, such as Agile or Scrum. Exceptional problem-solving skills and the ability to analyze and address complex technical issues. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. Experience testing cloud native applications, services-based architecture, DevOps principles and continuous deployment. Understanding of secure coding practices and methodologies. Previous experience with cloud computing platforms (AWS, Azure, Google Cloud) is a plus. Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support __PRESENT

Responsibilities 4-7 years of Java Backend development experience. Strong development skills in Java JDK 1.8 or above. Java fundamentals like Exceptional handling, Serialization/Deserialization and Immutability concepts. Database RDBMS/No SQL (SQL, Joins, Indexing). Multithreading (Re-entrant Lock, Fork & Join, Sync, Executor Framework). Spring Core & Spring Boot, security, transactions. Hands-on experience with JMS (ActiveMQ, RabbitMQ, Kafka etc). Memory Mgmt (JVM configuration, Profiling, GC), profiling, Perf tuning, Testing, JMeter/similar tool). Devops (CI/CD: Maven/Gradle, Jenkins, Quality plugins, Docker and containerization). Logical/Analytical skills. Thorough understanding of OOPS concepts, Design principles and implementation of different type of Design patterns. Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j). Experience of writing Junit test cases using Mockito / Power mock frameworks. Should have practical experience with Maven/Gradle and knowledge of version control systems like Git/SVN etc. Good communication skills and ability to work with global teams to define and deliver on projects. Sound understanding/experience in software development process, test-driven development. Cloud – AWS / AZURE / GCP. Experience in Microservices Design Pattern.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Logic Apps . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title: Senior Quality Engineer Location: Remote, India Experience : 8-12 Yrs Employment Type: Full-Time Work Hours: 2 PM - 10 PM Note: We are looking for immediate joiners and will give preference to candidates who can join within 15 days. Candidates with longer notice periods are requested not to apply, as such applications will not be considered for this role. Job Description We are seeking a Senior Quality Engineer who thrives on improving software delivery speed and reliability while maintaining high quality. This role is critical to evolving our test strategies, stabilizing our automation frameworks, and enhancing our CI/CD pipelines across a large, complex legacy codebase. You'll collaborate with cross-functional teams to guide, coach, and implement quality-first practices that reduce feedback cycles and production defects. Key Responsibilities Analyze and improve our current testing frameworks and overall quality processes. Identify and optimize slow, brittle, or redundant parts of the CI/CD pipeline. Implement efficient test strategies (e.g., test selection, smoke vs. full runs, parallelization). Stabilize and maintain our Cypress test suite, improving test reliability and structure. Support and expand automation using Playwright for faster, resilient end-to-end testing. Coach developers and QA engineers on test design, organization, and automation best practices. Enhance collaboration across QA, DevOps, and Engineering to foster a culture of shared quality ownership. Build fast, automated feedback loops that empower developers to release confidently. Work with platform/DevOps teams to improve infrastructure, test orchestration, and provisioning in Azure. Analyze, refactor, and modernize legacy test suites and identify opportunities for improvement. Ensure quality practices are well-documented and accessible to relevant stakeholders. Must-Have Skills Strong experience with Cypress for UI/E2E testing. Experience with Playwright for modern cross-browser automated testing. Hands-on experience with Azure DevOps (Repos, Pipelines, Releases). Deep understanding of various testing types: unit, integration, API, UI/E2E, smoke, regression. Proven success improving CI/CD speed, reliability, and feedback in large codebases. Familiarity with .NET applications, especially those deployed and maintained in Azure environments. Proficiency in JavaScript and familiarity with C# test harnesses, dependency injection, and mocking. Experience diagnosing and refactoring brittle, slow, or flaky legacy test suites. Solid understanding of test orchestration, parallel execution, fail-fast mechanisms, and dynamic test selection. Ability to mentor and coach others in testing strategy, automation, and pipeline health.

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies. Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboration tools Troubleshooting on Password Reset tools and Remote-Control tools Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony) Interaction with internal and external stakeholders Keep Users regularly updated with Alerts advising of any new or changed information Be willing to take on additional responsibilities and learning opportunities as they come up ​Qualifications Windows & Macintosh Operating systems Troubleshooting Experience with Active Directory, Azure, Office365, VPN, MFA, RDP Experience with remote tools - LMI and BeyondTrust Experience with ServiceNow Hands on experience in troubleshooting Printers and Multi-Function Devices (MFD) 1 + years of technical support experience with an IT Service Desk or Application Support Excellent customer management and service skills; interpersonal skills; analytical and problem-solving skills Excellent written, oral and verbal communication skills in English Benefits at Innovatia Comprehensive Health Insurance policy Employee Wellness Program with focus on mental health Robust reward and recognition programs Company incentive programs offered Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off Ample growth and learning opportunities Remote work opportunities Focus on work/life balance Immigration Program supporting immigration to Canada for eligible employees We thank all candidates for their interest, however, only those selected for an interview will be contacted. Innovatia is an equal opportunity employer.