Lead a function within the Operations Core Banking project in the successful implementation of the core banking system (Oracle Flexcube) by acting as the primary interface between operation s function and the project implementation team. You will lead strategic operational changes, ensuring efficient, secure, and cost-effective payment services across multiple channels, while liaising with key business, technology, and compliance stakeholders.

Master s degree with 10-15 years of experience in Payment Operations within a banking or financial services environment, with significant leadership exposure.
Strong understanding of global systems (SWIFT, RTGS, ACH, digital payments, etc.) and core banking systems.
Hands-on experience in managing UAT, system integration, and cutover processes for payment platforms.
Strong analytical, problem-solving, and decision-making abilities, particularly in high-pressure, fast-paced environments.
Familiarity with Agile methodologies or project management certifications (e.g., PMP, Prince2) is a plus.

Agile Program Management: Adapt program management to an Agile working model.
Business Requirement Documents: Develop comprehensive Business Requirement Documents for the system migration, covering all processes under a function.
Operational Process Ownership: Take ownership of all changes to operational processes driven by the implementation or upgrade of Oracle Flexcube, ensuring configurations align with new core banking functionalities.
Collaboration: Work closely with the Oracle Flexcube implementation team to identify, analyze, and address integration of operations products and processes.
Configuration Management: Manage operational configurations to adapt to changes in products, country-specific regulatory requirements, and business reporting needs.
Testing Plans: Develop and execute testing plans, including Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT), for all products and processes impacted by the Flexcube implementation.
Test Case Generation: Generate test cases related to various products and processes.
Data Flow Validation: Validate data flows between Oracle Flexcube, retail and corporate channels, and surrounding systems, ensuring accurate mapping, transformation, and reconciliation.
Data Quality: Identify data quality issues in the existing system and initiate necessary measures with relevant stakeholders to address these issues promptly.
Digital Journey and Integration: Ensure the digital journey and system integrations are fully integrated and resilient. Define exception processes and establish Standard Operating Procedures (SOPs).
Tech Team Collaboration: Collaborate with different tech teams for required
integration optimization and adopt better methods of integration.
Key Liaison: Act as the key liaison between IT, Neo, Islamic Banking, Treasury, Corporate Banking and Financial Institutions, Business Banking, Personal Banking, Digital, Mortgages, and Oracle implementation teams for all operational function changes.
Progress Updates: Provide regular updates to the Operations Lead and assist in updating the Project Steering Committee on progress, risks, delays, and key milestones related to Operations.
Training and Knowledge Sharing: Deliver training and knowledge-sharing sessions to Operations team members on the use of Oracle Flexcube.
Gap Analysis: Lead gap analysis sessions for Operations functionalities and identify resolution strategies.
Operational Configurations: Design and provide operation-specific configurations within Oracle Flexcube, channels, and surrounding systems, ensuring technical and functional alignment, including local regulatory requirements.

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