Associate- Student Support | Study Abroad

Designation- Associate- Student Support

BU- Study Abroad

Location- Noida-Sec 125

Salary range- 5LPA- 6LPA

Shift- 5 days working | Work from Office | 10:30 AM-7:30 PM

Key Responsibilities:

• Act as the main point of contact for students post-enrollment.
• Handle operational and administrative tasks related to post-sales processes.
• Guide students through onboarding, documentation, visa process, and university coordination.
• Resolve student queries via calls, emails, and chats in a timely and professional manner.
• Coordinate with internal teams and external partners for smooth process flow.
• Maintain accurate records of student communication and case status.
• Ensure students have a seamless experience throughout their study abroad journey.

Requirements:

• Graduate in any stream; education/operations background preferred.
• 1–3 years of experience in student support/customer service/operations.
• Excellent communication and interpersonal skills.
• Proficient in MS Office, Google Sheets, and CRM tools.
• Empathetic, detail-oriented, and solution-focused mindset.