Associate, Real Time Management

Job Title: Associate, Real Time Management Job Description Key Responsibilities: Responsible for preparing daily, weekly and monthly client/internal reports. Preparing ad-hoc reports & analysis for management reporting Maintaining and updating trackers for ongoing programs & projects Schedule ADHOC intra-day training requests and update schedules Drive Special Projects and Initiatives assigned Resolve escalated issues and requests from the account management Cater to real time adhoc requests as and when required Required Skills and Qualifications: Good communication skills Good team player with willingness to learn and drive to achieve Proficiency in MS Excel, MS Access and other MS Office components Ability to handle pressure situations Ability to simplify complex operations into repeatable processes Willing to work in a 24*7 environment Comfortable in fast-paced environment Ability to make decision in time sensitive ambiguous situations