Associate Manager - Human Resource

Role Overview

Key Responsibilities

1. Talent Acquisition & Onboarding

• Manage store-level hiring needs in coordination with central HR/recruitment team
• Conduct interviews and partner with store leadership for timely closures
• Drive seamless onboarding, induction, and documentation of new joinees

2. HR Operations & Attendance

• Ensure accurate attendance, shift rosters, weekly offs, and leave tracking
• Coordinate with payroll team to ensure error-free inputs and timely payouts
• Maintain updated employee records, MIS reports, and compliance registers

3. Employee Relations & Engagement

• Be the go-to HR person for all store employees for grievance redressal, feedback, and conflict resolution
• Conduct regular connect sessions, skip-level meetings, and pulse checks
• Drive monthly engagement activities aligned with Broadway s culture

4. Learning & Development

• Coordinate and track mandatory trainings, brand/product trainings, and soft skill sessions
• Support new team members in settling into store operations and culture
• Assist in performance observations and feedback documentation

5. Policy & Compliance

• Ensure adherence to all company policies, code of conduct, and disciplinary procedures
• Support POSH and other grievance redressal mechanisms as required
• Maintain HR and statutory compliance as per local/state labor laws

Must-Have Qualifications & Skills

• Graduate/Postgraduate in HR or related field
• 2-5 years of HR experience in a retail, QSR, or consumer-facing business
• Strong interpersonal and communication skills
• Comfortable with field/store presence and frontline workforce dynamics
• Proficient in MS Excel, HRMS tools, and attendance systems

What Success Looks Like

• Low attrition, timely hiring, and high employee satisfaction
• Proactive issue resolution and strong trust with the floor team
• Accurate HR operations and data with zero non-compliance

Work Location & Schedule

• Store-based role at Broadway Hyderabad Store - Banjara Hills
• 6-day working; rotational week offs as per store schedules