Associate - I2C - Customer Data

Purpose & Overall Relevance For The Organisation

Key Responsibilities

• Customer, Price, and Supply Chain master data analysis, communication & maintenance
• Ensure accurate maintenance and updates of Customer, Price, and Supply Chain master data information in SAP (selling and buying modules).
• Contribute to resolution of queries related to missing or inaccurate data.
• Prepare and distribute price list reports to the subsidiaries ensuring timely communication and prompt attention to follow-on queries.
• Initiate and perform re-pricing to ensure appropriate valuation of inventory
• Understand our organizational customers and stakeholders and the flow of data into and out of our systems and ensure Customer Masterdata information is accurate.
• Continuously offer ideas and solutions on how to improve daily processes, tasks and procedures for increased efficiency or better service for all stakeholders.
• Assist in systems or process initiatives relating to master data, flow of information, or various ad hoc analyses that arise.
• Assist in setting up new communication tools and process documentation.
  

Key Relationships

• Cash Application
• Credit and Collections
• Customer Service
• Sourcing
• Purchasing
• Supply Chain and Manufacturing
• Market Pricing and Brand
• Market Finance
• IT
  

Knowledge, Skills And Abilities

• Good Finance Acumen
• Experience with SAP
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English in a business setting
• Ability to pay close attention to detail and high degree of customer orientation
• Good Problem solving and analytical skills
• Self-motivated and self-directed individual
  

Qualifications

• University degree in Business Administration/Finance/customer life cycle
• 3+ years of working experience
• Broad and deep theoretical understanding of job function