Associate Engineer I - Customer Liaison

Asteria Aerospace

4 - 6 years

3 - 6 Lacs

Bengaluru

Posted:5 days ago| Platform:

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Skills Required

it services networking customer engineering troubleshooting liaison tcp network engineering c++ ip preventive maintenance breakdown maintenance system administration technical support service engineering installation windows administration dhcp

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Associate Engineer I - Customer Liaison to join our team at Asteria Aerospace Pvt Ltd. The ideal candidate will have 4-6 years of experience in the IT Services & Consulting industry, with a strong background in customer liaison and excellent communication skills.

Roles and Responsibility

Develop and implement effective customer liaison strategies to ensure high levels of customer satisfaction.
Collaborate with cross-functional teams to resolve complex technical issues and improve product quality.
Provide exceptional customer service through timely and professional communication.
Analyze customer feedback and recommend process improvements.
Build and maintain strong relationships with customers to identify new business opportunities.
Coordinate with internal stakeholders to resolve customer complaints and concerns.

Job Requirements

Strong understanding of customer needs and expectations.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong problem-solving and analytical skills.
Experience working with IT services and consulting companies is preferred.
Ability to adapt to changing priorities and deadlines.

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