Assistant Manager-Soft Services

JLL

5 years

0 Lacs

Greater Kolkata Area

Posted:3 days ago| Platform:

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Skills Required

service planning support inventory maintenance management sustainability compliance analyze reports billing processing security audit

Work Mode

On-site

Job Type

Full Time

Job Description

Conduct regular inspections of buildings and equipment to evaluate service adequacy and identify repair needs
Direct the planning and delivery of all facility-related and administrative support services
Oversee inventory, rental, repair, and maintenance of office equipment
Implement energy management innovations and sustainability initiatives
Ensure overall high standards of operations, maintenance, and cleanliness
Coordinate with OEMs for service and maintenance per AMC agreements
Supervise, assign work, and maintain discipline among facility staff
Lead teams across multiple service areas including F&B, Housekeeping, Horticulture, and Security
Conduct monthly reviews with departmental managers
Maintain quality standards and ensure compliance with safety protocols
Coordinate with client representatives on daily activities and facility improvements
Organize formal monthly meetings with clients and vendors
Review maintenance issues and improvement recommendations with client coordinators
Analyze complaints and recommend effective solutions
Prepare daily, weekly, and monthly reports in prescribed formats
Develop and manage annual operating budgets
Coordinate billing and payment processing for contractors and vendors
Monitor contract compliance and control costs
Establish and maintain essential records and documentation
Implement ISO systems and processes
Maintain compliance with security protocols and audit procedures
Coordinate with local authorities on behalf of the client
Ensure adherence to all safety guidelines by team members and vendors
Develop and establish policies aligned with organizational objectives

Qualifications

Bachelor's degree in Hotel Management or related field
Minimum 5+ years experience in hospitality operations management

This position offers an excellent opportunity for a seasoned hospitality professional looking to leverage their hotel management expertise in a comprehensive facility management role.

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